We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
$25 Amazon.com Gift Card Get yours when you book a hotel on TripAdvisor and review your stay!

Zak's Diner

Byward Market Area
American, Diner, Canadian
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
16 By Ward Market Sq, Ottawa, Ontario K1N 7A1, Canada
(613) 241-2401
12:00 am - 11:59 pm
Open now
All hours
Sun - Sat 12:00 am - 11:59 pm
More Info
Add Photo Write a Review

524 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
  • More
Showing 478: English reviews
Toronto, Canada
Level Contributor
91 reviews
68 restaurant reviews
common_n_restaurant_reviews_1bd8 33 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

Understaffed for starters. No one approached us for over 15 minutes. Hamburgers are frozen and taste like boxed meat. Chicken nuggets are not real meat (spongy). Salads are basic and wet. Onion rings are good but that's about it. There is better food elsewhere. We won't be back.

Thank my2cents4free
Level Contributor
22 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed 5 days ago NEW via mobile

My husband and I ordered eggs, bacon, sausages and toast as well as a milkshake to share. My omelette was burnt and the mushrooms were questionable looking. My husband's over easy eggs were surprisingly perfectly done though. Overall the place was very dirty and the teenage staff inexperienced. The experience wasn't worth the $50 we spent there. Although we've eaten... More 

Thank Angela B
Vancouver, Canada
Level Contributor
29 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

This is the definitive north American Diner. Burgers, Breakfast, and root beer icecream float. Enough said. Sometimes you just dont want fancy.

Thank JamesHoganJR
Ottawa, Canada
Level Contributor
67 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 1 week ago

The food is decent enough for diner food. It's greasy and good, and very tasty. But it is all about the milkshakes. They are absolutely glorious and will soothe your soul as they make everything in the world right again. They are that good. They also come in what is essentially a double-serving, with the "left overs" being enough for... More 

Thank FelixMacias
Ottawa, Canada
Level Contributor
6 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

Went on a Sunday morning with the family. Super busy, but staff very friendly. Pricey spot for the standard breakfast - nothing under $13, but we would have been happy if it had been halfway decent. I ordered Sourdough French toast with eggs, and bacon. They don't have sugar-free syrup (my preference), so I ordered the real maple syrup (extra)... More 

1 Thank Irene_Joan
London, Canada
Level Contributor
8 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We had breakfast this morning. It was really good. The service was cordial and fast although the place was packed full. The variety of food was comprehensive.

Thank Abdulmajeed_Elshawa
Edinburgh, United Kingdom
Level Contributor
9 reviews
3 restaurant reviews
4 of 5 stars Reviewed 1 week ago via mobile

We came here twice for breakfast. The portions were huge, there's was a lot of choice and their milkshakes are very good. It's a busy place so we did have to wait for our food, but that's only to be expected in a busy restaurant. It's a family friendly place so don't go if you're looking for a quiet intimate... More 

Thank aurorashakes
Level Contributor
103 reviews
41 restaurant reviews
common_n_restaurant_reviews_1bd8 43 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Kids are their entire meals - plus ours. Our girl even ate my baked beans! They must have been yummy. Cheap. Quick. Great family place!

Thank jrobgard
Toronto, Canada
Level Contributor
11 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago via mobile

It's a good place to being noisy kids lol. Our kids were no exception. The food was good and quick service. I'm only giving a 1/2 mark in total because the cleanliness and accessibility for washrooms were poor. We had to chase another coffee down but the bill came quick enough ;)

Thank OnAdimeMom
Level Contributor
10 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Great place to take the family for breakfast! Pancakes are huge, bacon is nice and crispy. The portions are generous so it's good value for the money. Great location in Byward market.

1 Thank Carolyn866

Travelers who viewed Zak's Diner also viewed


Been to Zak's Diner? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Improve this listing

Restaurant Details

Rating summary
  • Food
    3.5 of 5 stars
    4 of 5 stars
  • Value
    3.5 of 5 stars
    4 of 5 stars
American, Diner, Canadian
Brunch, Breakfast, Lunch, Dinner, Late Night
Restaurant features
Takeout, Seating, Waitstaff, Highchairs Available, Serves Alcohol
Good for
Large groups, Dining on a budget, Families with children
Open Hours
12:00 am - 11:59 pm
12:00 am - 11:59 pm
12:00 am - 11:59 pm
12:00 am - 11:59 pm
12:00 am - 11:59 pm
12:00 am - 11:59 pm
12:00 am - 11:59 pm
Location and Contact Information
  • Address: 16 By Ward Market Sq, Ottawa, Ontario K1N 7A1, Canada
  • Location: Canada  >  Ontario  >  Ottawa>  > Byward Market Area
  • Neighborhood: Byward Market Area
  • Phone Number: (613) 241-2401

Questions & Answers

Questions? Get answers from Zak's Diner staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?