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Boston Pizza

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Ratings and reviews

#530 of 2,247 Restaurants in Ottawa
RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
Pizza, Canadian
Special Diets
Vegetarian Friendly
Meals
Lunch, Dinner
View all details
meals, features

Location and contact

Reviews (60)
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12
4
3
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Time of year
LanguageEnglish
Traveler rating
14
25
12
4
3
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1 - 10 of 58 reviews
Reviewed May 2, 2019

We have enjoyed Boston Pizza a few times during our stay in Kanata. They not only have great pizza, but they have fish tacos, sandwiches and desserts all worth trying out.

Date of visit: April 2019
Thank Mark-Helen C
Garry_BP, Guest Services at Boston Pizza, responded to this reviewResponded May 3, 2019

Thanks for the review, Mark-Helen! Hopefully, we can make your next visit a 5-star one! See you again soon!

Reviewed February 6, 2019

We had great service. Food was delicious. One of my favourite restaurants in Ottawa. I had the ravioli. It was excellent!

Date of visit: January 2019
Thank tinkerslm
Garry_BP, Guest Services at Boston Pizza, responded to this reviewResponded February 6, 2019

Hi, there. Thanks for the 5-star review. We're glad you liked the food, particularly the Ravioli, and we're also glad that you liked the service. It's an honor to be one of your favourite restaurants! Come back again soon.

Reviewed January 6, 2019

Every time we are in the area, we make sure to put Boston Pizza on our list of places to visit. There is usually a large group of 14 and there have been no issues with food or service. We do make a reservation due...More

Date of visit: December 2018
Thank Elizabeth S
Garry_BP, Guest Services at Boston Pizza, responded to this reviewResponded January 7, 2019

Hi, Elizabeth! We're glad to hear you had a great experience. We hope to see you again soon! 😊

Reviewed October 2, 2018

I like restaurants that have staff that stick around. It tells me that hopefully the restaurant is a good employer and stands behind their staff and product "food". I like the kids meals but need more help on less expensive deserts and some more coupon...More

Date of visit: September 2018
Thank heatherbI4226HW
Garry_BP, Guest Services at Boston Pizza, responded to this reviewResponded October 3, 2018

Hi, Heather! Thank you so much for the positive review! We are glad to see that you enjoyed your meals and service! We'll be sure to share your feedback about the BP club with our team. Hopefully, we can make your next visit a 5-star...More

Reviewed August 27, 2018 via mobile

Smallest shrimp ( cocktail size) in my dinner and only like 3! So disappointed in that meal. Mussels ok soggy garlic bread and no real flavour to sauce

Date of visit: August 2018
Thank Suzanne S
Garry_BP, Guest Services at Boston Pizza, responded to this reviewResponded August 27, 2018

Hi, Suzanne. Sorry to hear that you were disappointed with your recent meal. Please share the details at https://bostonpizza.com/contact-us.html so that we can follow up with the team involved and make it better! Thank you.

Reviewed February 12, 2018

We just finished and game and didn't have time to go to the hotel before the next game. I phoned and asked it the could accommodate 30 people in 1/2 an hour. The hotel manager put me on hold for a few second and came...More

Date of visit: February 2018
Thank jamesdocs
Garry_BP, Guest Services at Boston Pizza, responded to this reviewResponded February 25, 2018

Hi, James Anthony! Thank you so much for the positive review! We hope the next time you come we can provide you with a 5 star experience! We hope to see you again soon!

Reviewed October 19, 2017 via mobile

Stopped in for dinner as it was close to our hotel, food was really good as were the staff, they even had a guy who would walk around to tables doing card tricks before your meal was served. Great Location and good food.

Date of visit: October 2017
Thank John R
Garry_BP, Guest Services at Boston Pizza, responded to this reviewResponded October 24, 2017

Thank you for the nice review, John! We are glad you had such a good time! :)

Reviewed September 23, 2017

Boston Pizza has many branches in Canada. I visited the one in Ottawa and the food is good over there.

Date of visit: January 2017
Thank IbrahimM2215
Garry_BP, Guest Services at Boston Pizza, responded to this reviewResponded September 25, 2017

Thank you for visiting, Ibrahim!

Reviewed September 22, 2017

My family love this place and they offer variety of food in their menu. I have visited many branches in Toronto, Mississauga, Waterloo, and Ottawa. I found that the branch in Ottawa is better than the others

Date of visit: January 2017
Thank Anas M
Garry_BP, Guest Services at Boston Pizza, responded to this reviewResponded December 21, 2017

Thank you for sharing, Anas! We love hearing from fans!

Reviewed August 16, 2017 via mobile

Very impressed. Late night visit. Sat at the bar. Very clean restaurant. Quick large. Unique layout. Bartender was awesome. Verrrry quick to greet his customers. Very quick with the drinks. Very polite. Was clear he had a handle on the place. An older gentleman. Very...More

Date of visit: August 2017
Thank 366ryanu
Garry_BP, Guest Services at Boston Pizza, responded to this reviewResponded December 18, 2017

Thank you for the kind words, Ryan!

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