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Kelsey's Neighborhood Bar & Grill

$$ - $$$
American, Bar, Canadian
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4960 Clifton Hill, Niagara Falls, Ontario L2E 6S8, Canada
+1 905-353-0051
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873 Reviews from our TripAdvisor Community

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Showing 811: English reviews
Level Contributor
14 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 3 days ago NEW via mobile

Didn't particularly like the feel of the place - too commercialised, not homely no particular character, but we went in as we'd already decided to go based on TripAdvisor ratings... Had the cheese melt burger with home fries and bbq dip - it was delicious :-) For dessert, we should have stuck to the jug of IPA but I fancied... More 

Helpful?
Thank Kieron D
Level Contributor
29 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 1 week ago via mobile

Went on December 31st. It was busy but our food came out quicker then expected. Perfectly cooked everything was perfect. Drinks were well done. Our Waiter thoigh made the experience better. Had a great sense of humour and was always cracking jokes with us. We felt bad as he was dealing with many others yelling him for wait times but... More 

Helpful?
Thank Ryan D
Milton, Ontario, Canada
Level Contributor
98 reviews
44 restaurant reviews
common_n_restaurant_reviews_1bd8 49 helpful votes
3 of 5 bubbles Reviewed 1 week ago

The service was good but the food was mediocre. One of us ordered pasta, the other salmon. The pasta was a very small portion, and didn't come with anything, not a piece of bread. . . nothing. Very overpriced for what you got. The salmon was a little overcooked (dry) the potatoes were boring and the veggies were good. I... More 

Helpful?
Thank Roxanne O
Level Contributor
25 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago via mobile

I wish I remembered our waitresses name but I will describe her.. She had beautiful curly blonde/brown hair and a great smile and she recommended that we go to a club called Musiq when we head to Toronto. Very polite and eager to speak with us instead of just take our order. Either way we walked about a mile and... More 

Helpful?
Thank buffalotraveler716
Brampton, Canada
Level Contributor
8 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 2 weeks ago

Kelsey's has recently renovated. Both inside and out look up to date. the food was good and service was great. our waiter went over and beyond for us on Christmas Eve

Helpful?
Thank Amanda C
Level Contributor
20 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 2 weeks ago via mobile

We decided to go to Niagara Falls for Christmas to participate in the festival of light and needed to have dinner. With the limited choices available, we went to Kelsey's for dinner. It didn't feel like Christmas because there was barely any decor, no Christmas menu or holiday cheer. Everyone was trying to stay positive knowing they had to work... More 

Helpful?
Thank Le L
Sheffield, United Kingdom
Level Contributor
111 reviews
52 restaurant reviews
common_n_restaurant_reviews_1bd8 76 helpful votes
3 of 5 bubbles Reviewed 3 weeks ago

The restaurant was very busy when we visited and very noisy. There were many families there who appeared to be enjoying themselves and so it was perhaps not a good choice for us as a middle aged couple. Food was good but the service was rather slow.

Helpful?
Thank DJP/jdp
London, United Kingdom
Level Contributor
5 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 4 weeks ago

We went to Kelsey's for dinner for my sons birthday. When we entered the restaurant and the greater did not even smile ( it was obvious she hates her job) she seemed almost annoyed we were there. The restaurant was not overly busy but we sat at out table for over 10 minutes without even acknowledgment that we were there.... More 

Helpful?
Thank daniellewithad
NiagaraFallsFun, Guest Relations Manager at Kelsey's Neighborhood Bar & Grill, responded to this review

We deeply apologize for the lack of customer service that you received and we'll be ensuring this issue doesn't happen again in the future. Thank you for bringing this to our attention. Regards, Rafael More 

Niagara Falls, Canada
Level Contributor
25 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 4 weeks ago via mobile

Had a Christmas Party on Monday night here for 40 people. Absolutely amazing service. I called prior about reservations and we were seated all together which was wonderful. We had two servers that were amazing I wish I remembered their names. Manager I booked with was Melissa and offered multiple choices for our group. Ordered the spicy Steak and Shrimp... More 

Helpful?
Thank Wanderlust_Lake
halesowen
Level Contributor
8 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
2 of 5 bubbles Reviewed December 12, 2016 via mobile

Visited on a snowy day beer good but food very so so. Mashed potato and fries luke warm. Wings tasted so vinegary unpleasant hopefully was a one off but won't return with so many places to eat

Helpful?
Thank Tinahalesowen
NiagaraFallsFun, Guest Relations Manager at Kelsey's Neighborhood Bar & Grill, responded to this review

Thank you for your review. It's unfortunate to hear that you did not enjoy your meal. Your feedback is important to us and we'll be using your feedback to improve on the overall guest dining experience. We hope you will give us another try on your next visit to Niagara. Regards, Rafael More 

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 bubbles
    Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    Atmosphere
    4 of 5 bubbles
Cuisine
American, Bar, Canadian
Meals
Lunch, Dinner, Brunch, Late Night, Drinks
Restaurant features
Takeout, Reservations, Outdoor Seating, Seating, Waitstaff, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Families with children, Local cuisine, Bar scene, Special occasions, Kids, Large groups, Dining on a budget
Location and Contact Information
  • Address: 4960 Clifton Hill, Niagara Falls, Ontario L2E 6S8, Canada
  • Location: Canada  >  Ontario  >  Niagara Falls
  • Phone Number: +1 905-353-0051
Description
Enjoy one of Canada's original roadhouse restaurants, with Canadian favourites like double stacked burgers and unforgettable chicken wings. At Kelsey's the beer is always cold and a game is always on.

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Kelsey's Neighborhood Bar & Grill and other visitors
2 questions
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Questions? Get answers from Kelsey's Neighborhood Bar & Grill staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?