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Niagara Falls

Hard Rock Cafe Niagara Falls, Canada

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RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
$10 - $30
CUISINES
American, Bar, Canadian
Special Diets
Vegetarian Friendly, Gluten Free Options
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meals, features, about

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Reviews (2,600)
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Traveler rating
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All reviews pulled pork poutine rock memorabilia food was great tourist area falls niagara sheraton canada casino
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1 - 10 of 2,195 reviews
Reviewed 4 days ago via mobile

This is honestly and truthfully the only good place to eat in downtown Niagara Falls. The food, the drinks, and the service from our waitress Stephanie was also amazing. The only downside is the cost, but considering the general inflation and destination tax every where...More

Date of visit: February 2020
Thank mrrocketfeller
HRCSupervisor, Other at Hard Rock Cafe Niagara Falls, Canada, responded to this reviewResponded 4 days ago

Thanks for your review Hunter! We are so happy you enjoyed your food and service from Stephanie. Thanks for joining us and we hope to see you again. Rock on!

Reviewed 1 week ago

Cafe is currently under a significant transformation that they temporarily moved the restaurant into their Club room. So it is much smaller space with very limited memorabilia and music monitors as you would normally see at a typical Hard Rock. The service was exceptional as...More

Date of visit: February 2020
Thank harewego
HRCSupervisor, Other at Hard Rock Cafe Niagara Falls, Canada, responded to this reviewResponded 4 days ago

Hi Harewego, Thanks for your review and so glad to hear your service was awesome! Our newly renovated cafe will be open in just a few short weeks in March/ Thanks for joining us and hope to have you visit our new cafe which is...More

Reviewed 3 weeks ago via mobile

Very good service My husband and I both had the wings and they were very good. We were seated with a nice view of the falls. No complaints at all

Date of visit: February 2020
1  Thank durlisa
HRCSupervisor, Other at Hard Rock Cafe Niagara Falls, Canada, responded to this reviewResponded 3 weeks ago

Thanks so much for your review durlisa! And glad you enjoyed your wings! Cheers!

Reviewed 4 weeks ago via mobile

Burger was barely addible Fajita was less than average No draft beer Nothing special about it, please avoidMore

Date of visit: January 2020
Thank 461smd
HRCSupervisor, Other at Hard Rock Cafe Niagara Falls, Canada, responded to this reviewResponded 4 weeks ago

Hi smd. We're super sorry you didn't enjoy your meal on your visit with us. We unfortunately are unable to offer draft beer in our temporary restaurant at this time but we have added our delicious NBC Lager and Beer Devil in tall cans to...More

Reviewed 4 weeks ago via mobile

Nice atmosphere in the restaurant as you have a view of the falls if you sit by the window. It looks like it gets really busy, but was fine when we were there. We had the smoked ribs and chicken and it was just your...More

Date of visit: January 2020
1  Thank hughezzy23
HRCSupervisor, Other at Hard Rock Cafe Niagara Falls, Canada, responded to this reviewResponded 4 weeks ago

Hi hughezzy23! Thanks for joining us and we're happy to hear you enjoyed the view and that our staff was friendly and made your visit enjoyable! Sorry your food didn't exceed your expectations on this visit and we really hope if you're in the area...More

Reviewed January 11, 2020

After call me by and being told that "she saw no reason why our cards could not be used" and walking 20 minutes in the rain, we were told "nope". A compromise of 10 percent off the bill, an offer of a glass of water...More

Date of visit: January 2020
Thank DonnaB1956
HRCSupervisor, Other at Hard Rock Cafe Niagara Falls, Canada, responded to this reviewResponded 4 weeks ago

Hi Donna, We sincerely apologize that we could not accept your gift cards. Unfortunately we are not a corporate franchise and therefore corporate gift cards are not able to be accepted at our location. I believe it was suggested that you could in fact use...More

Reviewed January 6, 2020

I've ate in many hard rock cafes around the world, including this one, but this time was extremely disappointed. We were 3 adults and 4 kids, and asked to order the kids food first, as they were very hungry. The waitress took the order, and...More

Date of visit: December 2019
1  Thank DannyF242
HRCSupervisor, Other at Hard Rock Cafe Niagara Falls, Canada, responded to this reviewResponded 4 weeks ago

Hi Danny. Thanks for your review. It is definitely not a practice for our servers to wait for an entire table to order as we very often take orders for kids and serve them first. We know very well how hungry kids can get and...More

Reviewed January 4, 2020 via mobile

Ate vegan/GF poutine for the first time in 11 years!! The server went the extra mile and found vegan cheese. The drinks were very delightful!! *I would like to take this time for a personal shout out to singer Brian Adams. You recently ate at...More

Date of visit: January 2020
1  Thank dantecc
HRCSupervisor, Other at Hard Rock Cafe Niagara Falls, Canada, responded to this reviewResponded 3 weeks ago

Hi Dantecc! Thanks so much for your review! We are so happy we were able to satisfy your poutine craving and I'm thrilled to hear the server took extra great care of you on your visit. Thanks for stopping in and spending time with us!

Reviewed January 3, 2020

Recently visited with a party of 8 and service was very good. Our server mirrrr?sp? made sure all of our needs were met, food was exactly what we wanted, and drinks were filled. She let us know about events coming up for New Years and...More

Date of visit: December 2019
1  Thank mjed666
HRCSupervisor, Other at Hard Rock Cafe Niagara Falls, Canada, responded to this reviewResponded 3 weeks ago

Hi mjed666! Thanks for your review we really appreciate it! Miranda is an amazing server and I'm happy to hear she took great care of you during your visit with us. We hope you enjoyed your New Year's in Niagara Falls and thanks so much...More

Reviewed December 20, 2019

The restaurant is dirty...needs to be dusted and the tables were sticky. The tap beer smelled horrible and was flat; dirty tap lines for sure. Immediately switched to bottled beer and it was ice cold! Food is typical chain food. Dessert was fantastic. Don't be...More

Date of visit: December 2019
1  Thank 536mistys
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Questions & Answers
Ask a question
SaihahI1
November 12, 2017|
AnswerShow all 5 answers
Response from George M | Property representative |
Thanks for reaching out to us. Our pins range in price from $15.00 to $20.00 plus tax. I certainly hope this helps you. Rock on!
2
Votes
barley3487
May 20, 2017|
AnswerShow all 3 answers
Response from EricBzr | Reviewed this property |
Don't know if they're different but you can visit both restaurants on the same day by crossing the border (bridge over the river). You'll need passport and the relevant clearances - ESTA for USA and eTA for Canada. If... More
1
Vote
Steph-Parkes
May 8, 2017|
AnswerShow all 3 answers
Response from George M | Property representative |
Thanks for your inquiry. Yes we do offer Happy Hour at our bar everyday from 3-6pm. We discount our beer, wine and bar shots during that time at THE BAR ONLY. Best regards
0
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