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Hard Rock Cafe

$$ - $$$American, ,
5705 Falls Avenue, Niagara Falls, Ontario L2H 6T3, Canada
+1 905-356-7625
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Overview
  • Excellent28%
  • Very good31%
  • Average24%
  • Poor10%
  • Terrible7%
Travelers talk about
“pulled pork” (22 reviews)
“wings” (33 reviews)
“poutine” (20 reviews)
Closed Now
All hours
CUISINES
American, Bar, Canadian, Gluten Free Options
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
5705 Falls Avenue, Niagara Falls, Ontario L2H 6T3, Canada
All Details
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Reviews (2,091)
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1 - 10 of 1,796 reviews

Reviewed 6 days ago via mobile

We stopped by when visiting with a supplier to Niagara Falls. They chose the Hard Rock due to familiarity with the chain. We arrived before lunchtime. The waitress was friendly and promptly ordered our drinks. The restaurant wasn't busy yet so we ordered our meal...More

Thank dianasanto
Reviewed 1 week ago

I took a relaxing trip to visit Niagara Falls with a friend. We walked across from the US and this was a great place to relax and eat. Our server was excellent and answered many questions about the local area. I was impressed. The food...More

Thank adnerblou
Reviewed 1 week ago

The food was excellent service was great. Pay with a credit card if not using Canadian money they charge for exchange. Pleasant atmosphere and as always great food and music at the hard rock.

Thank rhondag755
George M, General Manager at Hard Rock Cafe, responded to this reviewResponded 6 days ago

Dear rhondag755, Thanks so much for your very feedback. Hope to see you here again at the Hard Rock in the near future. Rock on!

Reviewed 2 weeks ago

Ordered a pasta alfredo dish that had so little sauce on it the noodles were dry. Told the waitress and shesaid stir it up more....but also said she would bring out more sauce, which she did do after almost 10 minutes. This helped the entire...More

Thank Brenda H
George M, General Manager at Hard Rock Cafe, responded to this reviewResponded 2 weeks ago

Dear Brenda H., Thanks for your feedback. The Alfredo dish is supposed to have enough sauce so that the dish is flavourful and not dry. This also goes for the mac and cheese. I have already passed your information on to our kitchen manager. I...More

Reviewed 2 weeks ago via mobile

This was our first time to a Hard Rock Cafe. It was splendid!!! Our waiter, Jay, was a true delight and so helpful in our decision making. We had a fantastic experience !!

Thank Shorty_T82
George M, General Manager at Hard Rock Cafe, responded to this reviewResponded 2 weeks ago

Dear Shorty_T82, Thanks for your very positive feedback. I'm glad that Jay rocked it for you!! Regards,

Reviewed 2 weeks ago

Went for dinner with our family of 5. Grandparents, myself and my kids. The restaurant was smaller than other's I've been to, but the décor was as expected. The pricing was a touch high, but it's hard to compare US to Canadian dollars sometimes. What...More

Thank jmby101
George M, General Manager at Hard Rock Cafe, responded to this reviewResponded 2 weeks ago

Dear jimby101, Thanks for your feedback. It sounds like thinks were going well until your father found that hair in his food. I sincerely apologize for that and for the fact that a manager did not visit your table after this happened as this is...More

Reviewed 2 weeks ago

Yes the prices are bad in Niagara Falls. I wish the chains would control their franchises but they don't. I was at an Earls in Jasper last year that had the usual prices instead of 20% more like here. I am a fan of that....More

Thank 3GandD
George M, General Manager at Hard Rock Cafe, responded to this reviewResponded 2 weeks ago

Dear 3GandD, Thanks for your insight. I'm glad you enjoy the experience which includes the food, service and merchandise we sell. In regards to the price, we are in the highest rent district of Niagara Falls but competitively priced within our neighbourhood. The PF is...More

Reviewed 2 weeks ago via mobile

True to the Hard Rock brand. I've been to several of them around the world. The food is consistent. And the service is seldom stellar. But we go because it is nostalgic and cool. If you are in a rush, I'd advise skipping. If you...More

Thank Stacey B
George M, General Manager at Hard Rock Cafe, responded to this reviewResponded 2 weeks ago

Dear Stacey, Thanks so much for you great feedback which means a lot coming from a Hard Rocker who has been to so many around the world. But since it's now after labour day we are not as busy as we were for the past...More

Reviewed 2 weeks ago

We walked over the Rainbow Bridge and was not disappointed by the food or service. The prices were slightly higher due to the exchange rate of USD to CAD but that said the food had a slightly different flair which was worth the price difference.

Thank dianenarr
George M, General Manager at Hard Rock Cafe, responded to this reviewResponded 2 weeks ago

Dear dianenarr, Thanks for taking the time to give us a great review! Rock on!

Reviewed 2 weeks ago via mobile

Again another example of a bad Hard Rock Cafe They managed to somehow make my bloody mary sweet. Unfriendly staff, no wifi. Another disappointment at least they had some cool t-shirts. Avoid this oneMore

Thank London74400
George M, General Manager at Hard Rock Cafe, responded to this reviewResponded 2 weeks ago

Dear London74400, Thanks for your feedback. I apologize that the the Bloody Mary was not properly made for you and that the staff were not on their A Game! I do hope you give us another try and continue to enjoy the Hard Rock brand...More

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Questions & Answers
barley3487
May 20, 2017|
AnswerShow all 2 answers
Response from EricBzr | Reviewed this property |
Don't know if they're different but you can visit both restaurants on the same day by crossing the border (bridge over the river). You'll need passport and the relevant clearances - ESTA for USA and eTA for Canada. If... More
1
Vote
Steph-Parkes
May 8, 2017|
AnswerShow all 3 answers
Response from George M | Property representative |
Thanks for your inquiry. Yes we do offer Happy Hour at our bar everyday from 3-6pm. We discount our beer, wine and bar shots during that time at THE BAR ONLY. Best regards
0
Votes
MrsDurkin2017
October 19, 2015|
AnswerShow all 3 answers
Response from George M | Property representative |
Hello MrsDurkin, Thanks for the inquiry. We certainly do wedding and do them well. We have done several weddings in our Hard Rock Club for groups up to 100 guests. The Hard Rock Club also has a balcony with a Falls view... More
0
Votes
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
$10 - $30
Cuisine
American, Bar, Canadian, Gluten Free Options
Meals
Lunch, Dinner, Late Night
Restaurant features
Outdoor Seating, Seating, Waitstaff, Parking Available, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Accepts American Express, Accepts Mastercard, Accepts Visa, Digital Payments, Takeout, Reservations
Good for
Kids, Families with children, Bar scene, Special occasions, Large groups
Open Hours
Sunday
11:00 am - 12:00 am
Monday
11:00 am - 12:00 am
Tuesday
11:00 am - 12:00 am
Wednesday
11:00 am - 12:00 am
Thursday
11:00 am - 12:00 am
Friday
11:00 am - 1:00 am
Saturday
11:00 am - 1:00 am
Location and Contact Information
  • Address: 5705 Falls Avenue, Niagara Falls, Ontario L2H 6T3, Canada
  • Location: Canada  >  Ontario  >  Niagara Falls
  • Phone Number: +1 905-356-7625
  • E-mail
Description
Situated on the 20 acre Falls Avenue Resort between the Sheraton on the Falls and Casino Niagara, Hard Rock Cafe is one of the most popular dining choices on the resort thanks to its dynamic tex-mex inspired menu and rock n' roll atmosphere. The restaurant features dining sections inspired by the Beatles and Elvis that complement the 80-foot Guitar Bar. Hard Rock Café Niagara Falls also offers a street level boutique, featuring collectables and souvenirs including signature t-shirts, pins, and special merchandise collections designed by popular music artists.
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