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Hard Rock Cafe

$$ - $$$
American, Bar, Canadian
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5705 Falls Avenue, Niagara Falls, Ontario L2H 6T3, Canada
+1 905-356-7625
Website
Today
11:00 am - 12:00 am
Closed now
See all hours
Hours:
Sun - Thu 11:00 am - 12:00 am
Fri - Sat 11:00 am - 1:00 am
More Info
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1,894 Reviews from our TripAdvisor Community

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Showing 1,637: English reviews
Level Contributor
5 reviews
5 of 5 bubbles Reviewed 2 days ago NEW via mobile

So I do a lot of traveling and I try to go to Hard Rock Cafe every where I go. So this one was a little pricey but everything in Canada is, so my tab just for me was about $50. I had fajitas and a speciality tea no alcohol. I didn't get a shirt because they closed before we... More 

Helpful?
Thank Yacosa F
Bristow, Virginia
Level Contributor
12 reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 3 days ago NEW via mobile

We enjoyed this food much better than our hotel eatery. Service and scenery was great! Food portions were generous and left over packaging was readily available. My wife raved about the pina coladas!

Helpful?
Thank travel_myx
Level Contributor
49 reviews
28 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
3 of 5 bubbles Reviewed 4 days ago NEW via mobile

The staff here are super amazing and always in tune with our needs. The food though was really bad. We had nachos and they were cold, tasteless and covered with something that looked like cheese. A friend had wings which I tasted and were also cold and the coating was yucky. Sorry but don't have a better word. The saving... More 

Helpful?
Thank Garry S
George M, General Manager at Hard Rock Cafe, responded to this review

Dear Garry S., I'm thrilled that your service was super amazing. I do apologize for the food. We strive for much better. I can tell you that the Cheese was melted on the nachos and possibly sat up for too long before being run to your table. The same can be said for the Chicken wings. Once again we apologize... More 

London, United Kingdom
Level Contributor
596 reviews
305 restaurant reviews
common_n_restaurant_reviews_1bd8 216 helpful votes
4 of 5 bubbles Reviewed 5 days ago NEW via mobile

I'd never been to Hard Rock before, so with the limited options in the closed season, we went for it! It's every bit as fun as I thought it'd be! The food was good, the service was excellent and the memorabilia was endless! I had a burger and it was quality! Cooked well and didn't fall apart when eating it.... More 

Helpful?
Thank MFC31
George M, General Manager at Hard Rock Cafe, responded to this review

Dear MFC31, Thanks so much for you great review. I'm glad that your first experience was a great one. We hope you get a chance to visit us again in the near future. Regards, More 

Level Contributor
5 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 1 week ago NEW via mobile

Sunday 20th March I visited Hard Rock Cafe with high expectations for my first visit here as a local. Along with me, I brought my friend who travelled from England, who actually was the one who convinced me to go here instead of The Keg. I don't think I have been more disappointed in my life. I felt like no... More 

Helpful?
Thank Sabrina S
George M, General Manager at Hard Rock Cafe, responded to this review

Dear Sabrina S., I wanted to apologize for this experience and was really hoping you could reach out to me about it. My personal email is georgem@niagarafallshotels.com. This situation was not handled well at all and I would like to go over it with you (make it better) and dig into much deeper. Again I sincerely apologize and hope you... More 

Ocala, Florida
Level Contributor
102 reviews
52 restaurant reviews
common_n_restaurant_reviews_1bd8 49 helpful votes
3 of 5 bubbles Reviewed 1 week ago via mobile

This hard rock is centrally located on Falls Ave. hosted and service staff were friendly and helpful. Extensive drink menu, though Mohito tasted somewhat weak, but options for entrées were SEVERELY LIMITED.

Helpful?
Thank KJC93
George M, General Manager at Hard Rock Cafe, responded to this review

Dear KJC93, Thanks for your feedback. I'm glad that the host and service staff took good care of you. We do pour 2ozs of Alcohol in our Mohito's but if you get it in a Souvenir glass it can taste a little more watered down as there is more ice and mix. Are menu will be changing prior to the... More 

Toronto, Canada
Level Contributor
19 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
2 of 5 bubbles Reviewed 1 week ago via mobile

Waiter was absent minded..... messed up a couple times and seemed high! Food was nothing special and disappointed in the options available. Won't go.back

Helpful?
2 Thank Angela3333
George M, General Manager at Hard Rock Cafe, responded to this review

Dear Asngela3333, Thanks for the feedback. I sincerely apologize for this very isolated incident. I was really hoping you could reach out to me as I would like to know who served you. Please contact me at georgem@niagarafallshotels.com Regards, More 

Ontario, Canada
Level Contributor
7 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 1 week ago via mobile

We went with a toddler and we all enjoyed the food. The waitress and hostess were both very friendly. They brought out our babies food first so he could get started early. It was not cheap though. You are paying approximately $20 an adult for your sandwich/fries. You can spend that at other restaurants and receive some kind of unlimited... More 

Helpful?
Thank tbcjohnston
George M, General Manager at Hard Rock Cafe, responded to this review

Dear tbcjohnston, Thanks for taking the time to review us. I'm glad that the waitress and hostess were both very friendly and that you enjoyed yourselves and the complimentary picture. In regards to the pricing, unfortunately we are in the high rent district of Niagara Falls but competitively priced within our market. I do hope you have a chance to... More 

Brampton, Canada
Level Contributor
3 reviews
5 of 5 bubbles Reviewed 1 week ago

The Hard Rock Cafe was a great time. We had the best waiter ever !! He was friendly, outgoing and all around a great person. The drinks were super tasty and the food was delicious. A definite return trip will be planned for another dinner at this amazing restaurant.

Helpful?
Thank margret343
George M, General Manager at Hard Rock Cafe, responded to this review

Dear margret343, Thanks so much for your 5 star rating. I'm thrilled that your server rocked it for you and that the drinks and food were delicious. Happy St. Patrick's Day! More 

Kitchener, Canada
Level Contributor
166 reviews
81 restaurant reviews
common_n_restaurant_reviews_1bd8 70 helpful votes
4 of 5 bubbles Reviewed 1 week ago

Took our two grandkids for dinner and they were thrilled theirs came out in plastic guitar plates...but my grandson's hamburger was stone cold (obviously pre-cooked and warmed up). In saying that, the rest of our food was very good...just the kids menu seemed a bit weak...

Helpful?
Thank Jane3722
George M, General Manager at Hard Rock Cafe, responded to this review

Dear Jane3722, Thanks so much for the 4 star rating. I'm glad that your grand kids loved the plastic guitar plates, they are a big hit. I apologize for the gold burger and can assure you that we never pre-cook them. It sounds like it sat up in an area that did not have a heat lamp prior to making... More 

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 bubbles
    Service
    4 of 5 bubbles
  • Value
    3 of 5 bubbles
    Atmosphere
    4 of 5 bubbles
Average prices
$10 - $30
Cuisine
American, Bar, Canadian
Meals
Lunch, Dinner, Late Night
Restaurant features
Outdoor Seating, Seating, Waitstaff, Parking Available, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Accepts American Express, Accepts Mastercard, Accepts Visa, Digital Payments, Takeout, Reservations
Good for
Bar scene, Kids, Families with children, Special occasions, Large groups
Open Hours
Sunday
11:00 am - 12:00 am
Monday
11:00 am - 12:00 am
Tuesday
11:00 am - 12:00 am
Wednesday
11:00 am - 12:00 am
Thursday
11:00 am - 12:00 am
Friday
11:00 am - 1:00 am
Saturday
11:00 am - 1:00 am
Location and Contact Information
  • Address: 5705 Falls Avenue, Niagara Falls, Ontario L2H 6T3, Canada
  • Location: Canada  >  Ontario  >  Niagara Falls
  • Phone Number: +1 905-356-7625
Description
Situated on the 20 acre Falls Avenue Resort between the Sheraton on the Falls and Casino Niagara, Hard Rock Cafe is one of the most popular dining choices on the resort thanks to its dynamic tex-mex inspired menu and rock n' roll atmosphere. The restaurant features dining sections inspired by the Beatles and Elvis that complement the 80-foot Guitar Bar. Hard Rock Café Niagara Falls also offers a street level boutique, featuring collectables and souvenirs including signature t-shirts, pins, and special merchandise collections designed by popular music artists.

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Hard Rock Cafe and other visitors
1 question
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Questions? Get answers from Hard Rock Cafe staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?