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Hard Rock Cafe

$$ - $$$
American, Bar, Canadian
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5705 Falls Avenue, Niagara Falls, Ontario L2H 6T3, Canada
+1 905-356-7625
Website
Today
11:00 am - 12:00 am
Open now
See all hours
Hours:
Sun - Thu 11:00 am - 12:00 am
Fri - Sat 11:00 am - 1:00 am
More Info
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1,923 Reviews from our TripAdvisor Community

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Showing 1,664: English reviews
Liverpool, United Kingdom
Level Contributor
19 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 36 helpful votes
Reviewed 3 days ago NEW

We visited as a family of five and had a nice big booth with plenty of room. The food choice for four of us Vegetarians was good but the portions were huge. You could easily share a meal. The service was good and prices as expected, not too expensive overall. It was a good atmosphere and we would go again.

Helpful?
Thank Willow127
Level Contributor
199 reviews
83 restaurant reviews
common_n_restaurant_reviews_1bd8 43 helpful votes
Reviewed 4 days ago NEW via mobile

As we visited the resturant few days a go we our family start singing and dancing on the music like school of rock, the food was amazing and we enjoyed our time.

Helpful?
Thank Talotunisi
George M, General Manager at Hard Rock Cafe, responded to this review

Dear Talotunisi, I'm glad that we rocked it for you during your recent visit. Rock on! More 

Level Contributor
3 reviews
Reviewed 5 days ago NEW

We had a very rude, even insulting waitress. And to top it off, our fajitas were terrible. The Peppers and onions were barely heated, certainly not cooked!

Helpful?
Thank Georgia S
George M, General Manager at Hard Rock Cafe, responded to this review

Hello Georgia, I was hoping you could reach out to me directly about you recent experience at georgem@niagarafallshotels.com I would like to make things right and regain your trust in our brand. I sincerely apologize for this isolated incident and that the Fajitas were not up to our own standards. Regards, More 

Akron, Ohio
Level Contributor
17 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
Reviewed 1 week ago via mobile

I love Hard Rock and even opened the one in Memphis. This one was small with an even smaller menu but extremely high pricing. The service wasn't great. The only saving grace was that the food was delicious. Kind of a disappointment.

Helpful?
Thank TaraTN76
George M, General Manager at Hard Rock Cafe, responded to this review

Dear TaraTN76, Thanks for your feedback. While we may appear small we actually are licensed for almost 300 guests with a patio that seats an additional 50 guests. Our menu is approved by Hard Rock and essentially has the same offerings as other Hard Rocks in the company. I'm glad you enjoyed the delicious food and apologize that we missed... More 

Hamilton, Canada
Level Contributor
8 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

Tried a lunch on a busy Monday but still not peak in season. We were two at the table and service was slow. Food ordered was salad with chicken and a gluten free fish burger (actually they made a grilled salmon in a dry bun). It was average quality for the price.

Helpful?
Thank spwshopping
George M, General Manager at Hard Rock Cafe, responded to this review

Dear spwshopping, Thanks for your feedback. I apologize that we were only average for you recent visit as we strive for much better then that. I sincerely hope you give us another chance or visit another Hard Rock cafe during your travels. Regards, More 

Hamilton, Canada
Level Contributor
71 reviews
43 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
Reviewed 1 week ago

Normally we sit for a while and relax and take in the atmosphere while waiting for our food, It was not busy for an Easter Weekend right at dinner time which I was surprised at. But that's okay service was quick. Drinks are a little costly there, given that we are right in the heart of the tourist area it... More 

Helpful?
Thank shirleymcmurray490
George M, General Manager at Hard Rock Cafe, responded to this review

Dear Shirleymcmurray490, Thanks so much for your review. I sincerely apologize that the waiter dropped the ball and was not professional in his approach and in negatively discussing his tips in public. I was hoping you could reach out to me at georgem@niagarafallshotels.com so that I could discuss this further with you and possibly obtaining the cheque number off the... More 

Meaford, Canada
Level Contributor
40 reviews
22 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
Reviewed 1 week ago via mobile

My family and l went and had dinner here. We sat down at our table and noticed garbage and food our an adjacent table. I mentioned it to staff and they told us they would get it cleaned up. When they cleaned it up they did a very lackluster job. After their attempt to clean it up there was still... More 

Helpful?
Thank Wayne W
George M, General Manager at Hard Rock Cafe, responded to this review

Dear Wayne, Thanks for your feedback, I have already shared it with my Operations Managers. In regards to the pricing we are competitively priced within our market but in the high rent district of Niagara Falls. Regards, More 

Baltimore, Maryland
Level Contributor
171 reviews
89 restaurant reviews
common_n_restaurant_reviews_1bd8 59 helpful votes
Reviewed 2 weeks ago

Have not been to a Hard Rock since I was in my early 20's and now I know why. It is just not worth the money to me. The food is flavorless and nothing great about it. Our daughters wanted to go. The atmosphere is awesome but food wise it's a miss. But we did have some of their cocktails... More 

Helpful?
1 Thank AllisonJessicaRabbit
George M, General Manager at Hard Rock Cafe, responded to this review

Dear AllisonJessicaRabbit, Thanks for taking the time to review us. I apologize that we missed the boat on the food you ordered. I was hoping you could let me know what you ordered so we can review it with our Kitchen Manager. I'm glad you enjoyed the cocktails as well as the Elvis Room. Regards, More 

Rochester, New York
Level Contributor
18 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
Reviewed 2 weeks ago

This is a fairly large Hard Rock. It's located next to the Hershey Store and walking distance from the Falls and casinos. There's a large upstairs restaurant area. The set-up is somewhat awkward. It's not like a typical square room. Downstairs at street level, there is an area where bands play and you can have drinks.

Helpful?
Thank mariemllry
George M, General Manager at Hard Rock Cafe, responded to this review

Dear mariemllry, Thanks very much for you great review! I'm glad that you enjoyed the experience. Rock on! More 

Level Contributor
8 reviews
Reviewed 2 weeks ago via mobile

Had a great lunch with family yesterday. My nephew turned 19 and was able to get his first legal drink..... Our waitress was Amber and she was very attentive and friendly.

Helpful?
Thank Jim Y
George M, General Manager at Hard Rock Cafe, responded to this review

Dear Jim Y., Thanks for bringing your nephew in to enjoy his 19th - Hard Rock style! I'm glad that Amber Rocked it for you!! Regards, More 

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 bubbles
    Service
    4 of 5 bubbles
  • Value
    3 of 5 bubbles
    Atmosphere
    4 of 5 bubbles
Average prices
$10 - $30
Cuisine
American, Bar, Canadian
Meals
Lunch, Dinner, Late Night
Restaurant features
Outdoor Seating, Seating, Waitstaff, Parking Available, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Accepts American Express, Accepts Mastercard, Accepts Visa, Digital Payments, Takeout, Reservations
Good for
Large groups, Special occasions, Kids, Bar scene, Families with children
Open Hours
Sunday
11:00 am - 12:00 am
Monday
11:00 am - 12:00 am
Tuesday
11:00 am - 12:00 am
Wednesday
11:00 am - 12:00 am
Thursday
11:00 am - 12:00 am
Friday
11:00 am - 1:00 am
Saturday
11:00 am - 1:00 am
Location and Contact Information
  • Address: 5705 Falls Avenue, Niagara Falls, Ontario L2H 6T3, Canada
  • Location: Canada  >  Ontario  >  Niagara Falls
  • Phone Number: +1 905-356-7625
Description
Situated on the 20 acre Falls Avenue Resort between the Sheraton on the Falls and Casino Niagara, Hard Rock Cafe is one of the most popular dining choices on the resort thanks to its dynamic tex-mex inspired menu and rock n' roll atmosphere. The restaurant features dining sections inspired by the Beatles and Elvis that complement the 80-foot Guitar Bar. Hard Rock Café Niagara Falls also offers a street level boutique, featuring collectables and souvenirs including signature t-shirts, pins, and special merchandise collections designed by popular music artists.

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Hard Rock Cafe and other visitors
1 question
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Questions? Get answers from Hard Rock Cafe staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?