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Hard Rock Cafe

$$ - $$$American, ,
5705 Falls Avenue, Niagara Falls, Ontario L2H 6T3, Canada
+1 905-356-7625
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Overview
  • Excellent27%
  • Very good32%
  • Average24%
  • Poor10%
  • Terrible7%
Travelers talk about
“pulled pork” (26 reviews)
“poutine” (26 reviews)
“wings” (36 reviews)
Open Now
11:00 AM - 12:00 AM Hours
CUISINES
American, Bar, Canadian, Vegetarian Friendly, Vegan Options, Gluten Free Options
PRICE
$$ - $$$
RATINGS
Food
Service
Value
Atmosphere
LOCATION
5705 Falls Avenue, Niagara Falls, Ontario L2H 6T3, Canada
All Details
Write a ReviewReviews (2,423)
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1 - 10 of 2,051 reviews

Reviewed yesterday via mobile

The food was average but really over priced. And this was one of the places with the tour's tax. We went there ones but I dont feel we with go back but I would say if you never have been and u want to go...More

Date of visit: December 2018
Thank F2409OHjessicac
Reviewed 6 days ago

We had drinks at the cafe from the voucher we received at our hotel. The drinks were expensive. It was not busy in December.

Date of visit: December 2018
Thank Lillian W
Reviewed 1 week ago

I will be honest I was not a fan of hard rock, my visit to this location changed that, From the hostess, to waitress to the amazing lady in the store the customer service I had was excellent! The drinks were good and food was...More

Date of visit: December 2018
Thank jtraveler851
Jacqui S, Guest Relations Manager at Hard Rock Cafe, responded to this reviewResponded 5 days ago

Thank you jtraveler851 for your great review! We are so happy we were able to make your hard rock experience a really good one. It warms our heart to know that the staff made it such a positive experience. Please come back soon.

Reviewed 2 weeks ago

Great memorabilia, but the prices are far too expensive. Salad, nachos, and two drinks 90.00 bucks. Won’t go back.

Date of visit: November 2018
Thank Mike H
Jacqui S, Guest Relations Manager at Hard Rock Cafe, responded to this reviewResponded 2 weeks ago

Hi Mike H, So happy you enjoyed our memorabilia. We hope you enjoyed the food, our portions are very latge and our prices are comparable to other restaurants in the area. We are really sorry that you have decided not to come back. Cheers

Reviewed 3 weeks ago

If you drive, you must find a parking lot or garage in the area. The restaurant is located upstairs from the "Rock Shop" and is a typical Hard Rock Cafe. That is, there is much memorabilia around the restaurant and there are rock videos playing...More

Date of visit: November 2018
Thank ransom007
Jacqui S, Guest Relations Manager at Hard Rock Cafe, responded to this reviewResponded 2 weeks ago

Thanks ransom007 for taking the time out to review us . We are so happy you enjoyed yourself! We take great pride in our memorabilia and our customer service .Sorry if there was a mixup with your food, its great that it didn't spoil your...More

Reviewed 3 weeks ago via mobile

1/5 because of the cool guitars on the wall. $20 hamburger was TERRIBLE! I could get a much better one at A&W. I was expecting a half decent pub style burger but instead got something you might get out of a vending machine. Go anywhere...More

Date of visit: November 2018
1  Thank mikesQ8049BV
Jacqui S, Guest Relations Manager at Hard Rock Cafe, responded to this reviewResponded 3 weeks ago

We are so happy mikesQ8049BV you think our guitars are cool. We have tons of other amazing memorabilia as well. We are sorry our burgers weren't what you were expecting maybe some of our other items would of been more to your liking. Thank you...More

Reviewed 3 weeks ago

Have been to a few of their cafe's in on my tours to various countries , but I'm sorry to say this is easily the worst meal I have ever had . The servers were brilliant , but the food mundane and tasteless , not...More

Date of visit: October 2018
Thank raymonddavies
Jacqui S, Guest Relations Manager at Hard Rock Cafe, responded to this reviewResponded 3 weeks ago

I'm truely sorry raymonddavies that your meal was not what you were expecting. We do strive to make sure our food is 100%. I am happy to hear that you thought our servers were brilliant. Hopefully you will consider coming back in so we can...More

Reviewed 4 weeks ago

Food was average but typical. Kids wanted to eat here. It is right on the main strip but upstairs in a kind of odd location

Date of visit: July 2018
Thank amy h
Jacqui S, Guest Relations Manager at Hard Rock Cafe, responded to this reviewResponded 4 weeks ago

Hi amy h, We are happy you took the time to come visit us. We are located in the middle of two great hotels and beside the casino which makes it easier for guests to locate us. Come back anytime.

Reviewed 4 weeks ago via mobile

Great service at the bar. Not as amazing as Hard Rock in the US but food was great as usual! Bartender was great and she took good care of us and was very nice , went on about our Capital One card picture when we...More

Date of visit: November 2018
Thank ronaldandmistyb
Jacqui S, Guest Relations Manager at Hard Rock Cafe, responded to this reviewResponded 4 weeks ago

Hi RonaldandMisty, Thanks for coming in! Its wonderful to hear that you think our food and service are great. We hope you come back and visit us again next time you're in town.

Reviewed 5 weeks ago

Love Hard rock cafe! The food is beyond amazing, and the place really does live up to its name. Do give it a try when you are in the location.

Date of visit: January 2018
Thank Sadia Q
Jacqui S, Public Relations Manager at Hard Rock Cafe, responded to this reviewResponded 5 weeks ago

Hi Sadiaq5 We are happy to hear that you think our restaurant is great! Hope you'll visit us again.

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Ask a question
Questions & Answers
SaihahI1
November 12, 2017|
AnswerShow all 5 answers
Response from George M | Property representative |
Thanks for reaching out to us. Our pins range in price from $15.00 to $20.00 plus tax. I certainly hope this helps you. Rock on!
2
Votes
barley3487
May 20, 2017|
AnswerShow all 3 answers
Response from EricBzr | Reviewed this property |
Don't know if they're different but you can visit both restaurants on the same day by crossing the border (bridge over the river). You'll need passport and the relevant clearances - ESTA for USA and eTA for Canada. If... More
1
Vote
Steph-Parkes
May 8, 2017|
AnswerShow all 3 answers
Response from George M | Property representative |
Thanks for your inquiry. Yes we do offer Happy Hour at our bar everyday from 3-6pm. We discount our beer, wine and bar shots during that time at THE BAR ONLY. Best regards
0
Votes
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
$10 - $30
Meals
Lunch, Dinner, Late Night
Restaurant features
Outdoor Seating, Seating, Waitstaff, Parking Available, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Accepts American Express, Accepts Mastercard, Accepts Visa, Digital Payments, Takeout, Reservations, Accepts Credit Cards
Good for
Large groups, Families with children, Special occasions, Bar scene, Kids
Open Hours
Sunday
11:00 AM - 12:00 AM
Monday
11:00 AM - 12:00 AM
Tuesday
11:00 AM - 12:00 AM
Wednesday
11:00 AM - 12:00 AM
Thursday
11:00 AM - 12:00 AM
Friday
11:00 AM - 1:00 AM
Saturday
11:00 AM - 1:00 AM
Location and Contact Information
  • Address: 5705 Falls Avenue, Niagara Falls, Ontario L2H 6T3, Canada
  • Location: Canada  >  Ontario  >  Niagara Falls
  • Phone Number: +1 905-356-7625
  • E-mail
Description
Situated on the 20 acre Falls Avenue Resort between the Sheraton on the Falls and Casino Niagara, Hard Rock Cafe is one of the most popular dining choices on the resort thanks to its dynamic tex-mex inspired menu and rock n' roll atmosphere. The restaurant features dining sections inspired by the Beatles and Elvis that complement the 80-foot Guitar Bar. Hard Rock Café Niagara Falls also offers a street level boutique, featuring collectables and souvenirs including signature t-shirts, pins, and special merchandise collections designed by popular music artists.
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