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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
American, Canadian
Meals
Breakfast, Lunch, Brunch, Late Night
FEATURES
Takeout, Seating, Highchairs Available, Wheelchair Accessible, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Digital Payments, Serves Alcohol, Accepts Credit Cards, Table Service
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Reviews (528)
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96
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Traveler rating
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91
137
102
96
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Reviewed October 10, 2022

We went here last week, it’s not cheap, 2 breakfasts average £50 ( yes pounds not dollars !) We placed our order, I got my tea, 10 minutes later , still no coffee for my husband, had to ask, she then dropped the flask &...my leg soaked in hot coffee, no apology or attempt to offer cloth etc for my trousers, by now we are only people in the restaurant, another 5 minutes , more people arrive, 10 minutes later, the new arrivals have their breakfasts, it’s now 45 minutes, I went to speak to the manager, who was as much use as a chocolate teapot, he told me ours was coming, 5 minutes later , the waitress came to ask what we had ordered, she read out a totally different order ! We told her to cancel the food, the manager hid in the kitchen the whole time & we paid $10 for the tea & coffee as we left, all I can say is AVOID AT ALL COSTS !More

Date of visit: October 2022
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Reviewed August 1, 2022

I don’t know where to begin. We went at 4pm place was empty only us 5 adults 3 infants. Obviously people knew enough to not go there we remained only customers for the whole time which is unheard of in the Niagara Falls area. We...ordered 2steak dinners at 32 a meal. They didn’t have a few of the meals we first chose to order. Both The steak was smaller than the palm of my hand and I had to spit out most of it as was too grissly to eat. We ordered macaroni and cheese for one child at 14.99 and it literally was a bowl of Kraft dinner (not exaggerating). The Burgers were ok. So for a bad meals we paid 238.00. The service was not great waited a fair amount of time given we were only customers. They failed to tell us they tacked on tip so I added tip when paying. So once I realized that I just tipped 54 dollars it was insult on insult. I demanded the extra tip back plus the falls tax. I don’t mind paying for a good meal but this was ridiculous. Live and learn from our mistakeMore

Date of visit: July 2022
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Reviewed May 30, 2022 via mobile

We always try to find a Perkins restaurant wherever we travel whether in the US or Canada. The food has always been consistently great, no matter which Perkins we go to. We usually go there for breakfast and each location, the breakfast was perfect! This...location did not disappoint, the food was wonderful and so was the service! We have been coming to this location each year we come to Niagara Falls. My dad also loved it when he joined us on our trips. The only slight downside was the price, but I think everything in Niagara Falls is expensive. It was a bit pricier but to be fair you get a ton of food, so maybe the plates can be shareable. Thank you Perkins for making your restaurants food and service consistently great!More

Date of visit: May 2022
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Reviewed April 18, 2022

Coffee was hot. Portions genrous and cooked perfectly. Their waffles are fantastic. The staff is friendly, knowledgeable and efficient. Felt very satisfied and look forward to next visit.

Date of visit: April 2022
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed December 27, 2021 via mobile

The manager was fantastic. she helped us so greatly. the food was good. good staff happy friendly people. Got your basic breakfast can you get a good amount of hash browns benefit

Date of visit: December 2021
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Reviewed September 27, 2020

I can appreciate with COVID measures in place, the menu had to be altered but all I wanted was pancakes or french toast but in order to get pancakes had to order a much larger meal than i really wanted including eggs, bacon and hash...browns. Would have been nice to have just pancakes option on the menu since they are making them anyway as a side dish (which was a meal in itself)More

Date of visit: September 2020
Helpful?1  
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Reviewed March 1, 2020

The staff was very friendly and food was delicious. We would go again. We had the Breakfast and found the value was excellent.

Date of visit: August 2019
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roncJ5586XX, General Manager at Perkins Restaurant & Bakery, responded to this reviewResponded March 9, 2020

We are glad to know you had a wonderful experience when you had breakfast with us. I will definitely share this wonderful feedback with my team!

Reviewed February 16, 2020

Plenty of empty clean tables and the reception tells me that we have to wait about 25 mins before we get seated because quote “we don’t want to overwhelm our servers” end of quote. Poor servers, they will never improve their skills / efficiency. And...to make it worst, wait time to get food once seated is another 30 to 40 mins... although we ordered a prepaid menu. To avoid at all cost.More

Date of visit: February 2020
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Reviewed January 19, 2020

We stayed at the Skyline hotel and received a discount voucher with our package. Naturally, we went over for breakfast. A group of 4 adults and 3 toddlers patiently awaited to have our order placed. Little did we know we would wait for OVER and...hour from the time we placed our order to the time we received our food. While our serve wasn’t terrible- he was friendly, polite and professional, the kitchen staff were awful. Our food was bland, flavourless and practically cold when we received it. This place is so over priced for the poor service and shameful food. I would not recommend going here to anyone. Sure, this can be excepted if it was extremely busy but unfortunately it was not. Don’t waste your time or money here. This place deserves a zero.More

Date of visit: January 2020
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Reviewed January 19, 2020 via mobile

We attempted to eat a family supper at Perkins on a Sunday at 7:00 pm to find out it was already closed so we had to go elsewhere. We wanted to use the children eat free (3 children 8 & under) )with a paying adult...to save money but unsuccessful. Went back the next morning for breakfast (nothing fancy) and our bill came to $108.00. I did look at price of Perkins online for breakfast before we headed here and the menus I pulled up were 1/2 price of this Fallsview Perkins so just beware. Service was also slow and so was getting the bill with a restaurant that was 1/4 full. If the option is available purchase the $40.00 breakfast family offer.More

Date of visit: January 2020
Helpful?1  
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Reviewed January 12, 2020

Very Expensive plus the charges . We ordered 3 burger 22+++ each , two chicken finger ( made of process/frozen) $$$44+++bill came out $173.00 . They have a Promotion in breakfast 39for 4 but when you get the bill it cost $49+ Gratuity 18%, tax..., local fee added??????More

Date of visit: January 2020
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Reviewed January 1, 2020 via mobile

Amazing service. My wife must eat gluten free and the staff went out of there way to ensure that there is no cross contamination. Menu options are great, food is good and generous and prices is what you may expect in Niagara. Parking is a...challenge. The best option is to park at the other side of Victoria, near The Weinkeller, unless you are visiting the Casino and Parked your car at casino parking. Recommended!!More

Date of visit: January 2020
Helpful?1  
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Reviewed December 26, 2019 via mobile

Definitely not an experience I plan to repeat, by far the worst meal I've had in ages. The average score of 3 stars is massively over generous. Food was bland, tasteless and vastly overpriced.

Date of visit: December 2019
Helpful?1  
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Reviewed December 26, 2019

Went in with my family for Breakfast Christmas Day around 1130am it was very busy! Although the food took half hour, understandable busy The food and service was amazing staff looked happy.

Date of visit: December 2019
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Reviewed December 23, 2019

I went with my family for breakfast, food was amazing, staff and management went above and beyond to make our dining experience special. Darlene was our server, Donna was the manager, super nice great representation for the Perkins name. Will make sure I recommend this...restaurant to anyone looking for a great meal with very friendly staff and management who care.More

Date of visit: December 2019
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Questions & Answers
Ask a question
hootla
March 19, 2017|
AnswerShow all 3 answers
Response from Perkins3838 | Property representative |
It is 12 years old and younger
1
Vote
kshamaleew
May 24, 2016|
AnswerShow all 2 answers
Response from deboraht406 | Reviewed this property |
We did not have a good experience here. 2 adults and three children ages 3, 5, 10 and the bill was $90 Canadian. Drinks were not included.
0
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kshamaleew
May 24, 2016|
AnswerShow all 2 answers
Response from 12Cindy34 | Reviewed this property |
If I recall it was very expensive. My husband had eggs, bacon, home fries and toast. I think, but not sure, it was something like $25.00 or $30.00 for the two of us.
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PERKINS RESTAURANT & BAKERY, Niagara Falls - 4800 Bender St - Restaurant Reviews, Photos & Phone Number - Tripadvisor

Frequently Asked Questions about Perkins Restaurant & Bakery

Yes, Perkins Restaurant & Bakery offers takeout services.

Perkins Restaurant & Bakery is rated accordingly in the following categories by Tripadvisor travelers:
  • Food: 3
  • Service: 3.5
  • Value: 2.5
  • Atmosphere: 3.5