My friend and I visited Prime while I was on vacation and we had Carlee as our waitress. She was very nice and helpful. She suggested the duck wings for our appetizer which were amazing. Can’t thank her enough for making our dining experience wonderful.

Really wanted to love it but now Im suspicious of all those 5* reviews by "people" who have only posted the once. The service was very slow- 3 1/2 hrs total- no appys. The kitchen could have been slammed I guess. We didnt have an...issue with the prices as the portions are huge- 16oz! But the sides were very sad. The wedge salad had cucumbers(?!). The "macaroni" and cheese was penne, cheese, and some artificial flavouring- so weird. The brussel sprouts had seen better days. The steaks were cooked to point but they didnt taste prime to us- they were ok tho. The view of the Falls is fine. Overall, unfortunately did not seem like fine dining to us. (Keg may be better with sides and service).More

We had a great time, food was so good and we had a view of the falls. Our server, Alicia, was attentive, so nice, and gave great food recommendations. Would definitely recommend!

What an amazing experience here with Carlee today! She was extremely kind and had the best suggestions!! The food was absolutely amazing!

So good that waygu to die for.10/10 would recommend. Definitely the best steak house in Niagara maybe even the very best in the world

Terrific view of the falls from 10th floor. Lobster bisque, scallops, caesar salad were all terrific! Hot bread was tops too!

Great steak, gorgeous view! We are visiting Niagara Falls for a long weekend and wanted a nice, upscale meal. This did not disappoint! Great local wines, steaks and amazing service! Our waiter, James was very knowledgeable on the wines, food and also gave us insight...into the area. Highly recommend not only for the food but best service we have had in a very long time!More

Prime Steakhouse was worth coming to. Kim was an excellent server. She was attentive and gave us a great experience. We would recommend Prime Steakhouse to anyone looking for great service and meal!

We had an absolutely delightful experience here. Kim was very accommodating and friendly. We will definitely be back in the future. Thank you for the amazing service and view!

Took the family to Prime Steakhouse for dad’s birthday. The view was to die for. The food was perfect. And Carlee our server was wonderful. I will return for special occasions.

Disappointed in the service. 5 star price with a 3 star service. Dirty bread plates asked to have them changed no apology just laughed it off as if it happens often. Come to find out we didn't need them any way as we were not...given any bread. Noisy group beside us really didn't help the evening. Would have been nice to be offered another seat as the group was extremely loud and swearing. They asked if we were celebrating anything special it was my wives bday they didn't do anything. Food was ok. But the service did not reflect the price at all. Water was always empty before being offered any. Empty dishes left for long periods of time. Overall not an enjoyable experience and we won't dine here again.More

We were so excited to dine here given all of the 5 star reviews, but we found the food to be just okay. Nothing from our meal was memorable. We found the steak and sauce (which cost extra) to be quite bland. I also ordered...the shrimp to accompany my dish, and that was the most disappointing. There was really no flavor at all. We have no problem paying premium prices, and have done so several times, for great food. The food here was not great like other upscale places we have been too. It’s not horrible, just average. For the prices, you would expect more. No complaints on the service and the view is very nice. Suggest tapering your expectations on the food if you decided to dine here.More