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Prime Steakhouse Niagara Falls

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COVID-19 update: See the added health and safety measures this property is taking.Read more
Reserve a table
2
Fri, 1/15
8:00 PM
Travel safe during COVID-19
What you can expect during your visit
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Socially distanced dining tables
  • Staff required to regularly wash hands
  • Tables disinfected between guests
  • Single-use or sanitized menus
Read more
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

Ratings and reviews

Travelers' Choice
RATINGS
Food
Service
Value

Details

PRICE RANGE
$16 - $55
CUISINES
American, Steakhouse, Canadian
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
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meals, features, about
Reviews (1,207)
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1,133 results
Traveler rating
1,041
35
36
15
6
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Time of year
LanguageEnglish
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Traveler rating
1,041
35
36
15
6
Show reviews that mention
All reviews baked alaska steak brussel sprouts chocolate cake scallops rice wine rainbow roll fries caesar salad server james the crowne plaza chicago style anniversary dinner complimentary dessert cooked to perfection food was amazing wonderful evening
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Reviewed 4 days ago

Meal was great. Andrew who served us throughout the meal was very professional and friendly. He came prepared in answering all our questions with regards to the menu and even made good recommendations on what food to order. The food was excellent. The steaks cooked...the way we wanted them. Would definitely come back there.More

Date of visit: December 2020
Helpful?1  
Reviewed 2 weeks ago

My girlfriend and I made a trip out to Niagara and Prime was the top reviewed restaurant in the area, so we knew we had to see for ourselves. While making reservations, they had me select a time slot when we would dine so social...distancing could be followed. The service was impeccable, the food was delicious, and the view was to die for. I think that was just about the best steak I've ever eaten, cooked to perfection. We had a perfect, romantic evening together and I'm looking forward to returning. Michael was our server and he epitomized hospitality, genuine warmth, and the balance of attentive-not-hovering you find in the best serving staff. He truly made the evening magical.More

Date of visit: December 2020
Helpful?
Reviewed 2 weeks ago

The meal was fantastic, delicious food, would like if the main course Included something instead of being charged extra for every side dish. Our server Patrick was excellent and went above and beyond. One problem with the reservations, Niagara Falls just went into the red...zone The day we were arriving, the steak house called and left messages to call them back So every time they phoned us we were missing each other so we called back and left messages that we were , Confirming and would be there. The last message said if we did not call our Reservation would be cancelled. We called again and finally spoke with reservations And told them we had indeed been leaving many messages . He said he had not check the messages and was just continually calling everyone. We gladly changed our reservations to accommodate the COVID 19 problems But some frustration could have been avoided if they had listened to there messages.More

Date of visit: December 2020
Helpful?
Reviewed 3 weeks ago via mobile

Honestly speaking my girlfriend and I came for the view but stayed for the food and service. Everything we ordered was beyond expectations. By far the best restaurant I’ve been to in Niagara Falls. Disclaimer: it is on the pricier side but I believe it’s...worth it. Sara served us on Christmas Day and was a great host. Thank you.More

Date of visit: December 2020
Helpful?
Reviewed 3 weeks ago via mobile

Food was great and Sara was a fantastic server 🎄👍 Perfect for a celebration. Great view of the falls as well 💦

Date of visit: December 2020
Helpful?
Reviewed 3 weeks ago

It's Christmas and been in Niagara since Thursday but can't find a place to eat since we arrived because of the COVID protocols and didn't have any reservations. On Christmas day we were so hungry at dinner we decided to try our luck at the...Prime Rib Steakhouse in the hotel since we tried it before and it sad great. Having no reservations we knew our chances were slim especially being a party of 4 with the kids. They did their best to accommodate us and within a few minutes led us in and were very welcoming. They sat us near the window for a great view too! Our server Andrew was so very nice and really tended to our needs. He saw our kids and offered to bring their meals first if the kids were really hungry. Everyone so welcoming. We will definitely return! Thank you so much, it really hit the spot and made it a special dinner!More

Date of visit: December 2020
Helpful?1  
Reviewed 3 weeks ago via mobile

We were served by Andrew and his service was excellent! Our meal was beautiful from appetizer to dessert! Highly recommend! Your the best Andrew!!!

Date of visit: December 2020
Helpful?1  
Reviewed 3 weeks ago

Me and my family had an amazing time at Prime Steakhouse today. The food and the desserts were exceptional and we loved the view of the Niagara Falls at night! I would also like to thank Andrew for the amazing customer service and making this...evening the absolute best we’ve had in a long time. Thank you again for the amazing experience and we hope to visit again!More

Date of visit: December 2020
Helpful?1  
Reviewed 3 weeks ago

It was again an excellent experience @ Steakhouse. Great service by Andrew who did recommend me very tasty Steak and wine. Thank you, Chef was excellent and the roasted garlic attached to my steak was delicious. Andrew was the number One experience associate in Crown...Plaza Steakhouse. Thank you again for making my dinner so delicious during a very difficult time and restrictions in Ontario. My next visit hopefully soon and definitely I will ask for Andrew to serve me again. Merry Christmas to the entire Team.More

Date of visit: December 2020
Helpful?1  
Reviewed 3 weeks ago via mobile

I was able to book a table for four just before lockdown kicked in. Such a high-class restaurant and superb food cooked to perfection. We were lucky enough to have a table overlooking the falls and it just made it perfect for my mine and...my friend's birthdays. Thank you James for the amazing service and we will definitely come back when in Niagara.More

Date of visit: December 2020
Helpful?
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Questions & Answers
Ask a question
mzteame
September 17, 2020|
Answer
Response from shouldabeensouthern | Reviewed this property |
$30 - $79 entree $12 sides
0
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stefan4u
September 18, 2019|
AnswerShow all 4 answers
Response from andreaM1413ZS | Reviewed this property |
We had a party of 6 at the window
0
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Curiosity25574655139
September 16, 2019|
AnswerShow all 3 answers
Response from Maida J | Reviewed this property |
Review the menu and the website. No representation that this is a family friendly establishment. Likely not fun for a toddler and not popular with fellow diners.
1
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