I went to this Starbucks in the hotel lobby on a Sunday morning. There was no lineup and the staff was very friendly. The coffee I ordered was hot and fresh.

A very nice establishment with a good choice of snacks and coffees with friendly and helpful staff. There is a shop behind Starbucks for holiday souvenirs.

I love Starbucks coffee and have written a review or two of other locations. On a Saturday October morning this one was busy. My daughter and I just wanted toasted bagels for a "cheap" (ahem, everything in Canada is over-priced and taxed outrageously)--this Starbucks did...not have bagels (locations near our home do). Barista said I could go up the street a bit to TIm Horton's for a bagel. :( The staff was so busy they didn't notice that BOTH cream/milk stations had empty carafes and they were so busy it took five minutes for me to get the attention of a barista and then had to wait for one to hand me a carafe of cream which I walked over and left at the milk station. On a positive note - all staff were very busy waiting/working so extra patience is definitely needed at this SB.More

After a 8 hr drive from NYC bought a coffee out of sheer desperation. Cost the equivalent of £8.00!!

I do not like your coffee - it is way to strong and dark. I do not want it at all. Don't know what else to say. na na na

Both my teens work for Starbucks--a good company for young people. Seems none of the Starbucks in the area are licensed stores. With that said and in my opinion, prices are typical--a bit over priced coffee and products with lines. This Starbucks was no different...but store was clean and product organized.More

We bought 2 banana bread ($4.35 each) and we were told to go wait by the side. We waited and waited and after 10 mins I went back to counter and said, "Are you baking the banana bread"? I was then informed "we are out...of banana bread." If that is the case, refund me the money. It took awhile to get the staff to get the money back to us. It is a family joint and they could use some training.More

Very good staff and service received. Excellent coffee. Felt really happy to be in Niagara. One of the reasons i will return for another visit.

This place is very busy and is located in the "centre of it all". The service was average. If you stay at eh Sheraton and decline room service, you get a five dollar voucher for this location.

They will charge you $1 for non-fat milk and then say “it’s obvious” when you ask why they didn’t tell you. Do not go here it’s straight robbery.

their plain black coffee is just not good, we ended up throwing it away. I imagine if you get it with additives it might be palatable

Nice to stop and relax after our walk around the falls. BUT Great disappointment. Unable to use the stars for our favourite drinks. Not good.