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East Side Mario's

$$
Italian, American, Canadian
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75 Consumers Dr, Saint John, New Brunswick E2J 4Z6, Canada
(506) 799-5043
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59 Reviews from our TripAdvisor Community

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Showing 59: English reviews
Saint John, Canada
Level Contributor
38 reviews
34 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Their food is good, typical chain restaurant. The killer for me is the atmosphere, or lack thereof. It used to be cozy in there, but they went open concept like a cafeteria. The food is not special enough to go back to that. It's too bad, it used to be a nice place to go.

Helpful?
Thank AcadianSailor
Level Contributor
6 reviews
6 restaurant reviews
4 of 5 stars Reviewed July 12, 2016

food was good but the wait was long and on Monday kids eat free also beer was expensive and the they got my bill wrong

Helpful?
Thank mark n
Canmore, Canada
Level Contributor
127 reviews
56 restaurant reviews
common_n_restaurant_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed July 4, 2016

Your basic chain restaurant - the waiter was very attentive and did a great job - he was extremely busy but keep his cool and made sure we were looked after. We both had pasta but for something that is featured on the menu - it was not good - dry and stuck together - the alfredo sauce was like... More 

Helpful?
Thank Canmoretravelbugs
Nalcrest, Florida
Level Contributor
244 reviews
152 restaurant reviews
common_n_restaurant_reviews_1bd8 76 helpful votes
4 of 5 stars Reviewed July 1, 2016

we just got into town & it's Canada day. so it's very busy downtown & not much open in this part of town. we looked at 2 other restaurants, but Mario smelled good when we came in. our waitress, Natasha <I think> was super. so upbeat. we had a bowl of Italian wedding soup & the ceasar salad. plenty to... More 

Helpful?
Thank kathryn h
Sudbury, Canada
Level Contributor
10 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed June 27, 2016 via mobile

Sever took order, after extended wait. Asked sever if our meal was coming. Her answer was I was just coming to tell you it was delayed. Funny thing was she walked by us to take and other order and only came when I called her over. Then the manager tells us the sever had just found out. Maybe she should... More 

Helpful?
Thank Northlites
Level Contributor
17 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed June 6, 2016

We first tried East Side Mario’s when they re-opened under new ownership, needless to say it was disorganized and not a great experience. . I provided my feedback to the restaurant direct and received a defensive response from the Manager. I don’t think she understood the concept of constructive feedback. A shame of what happened with the previous owner and... More 

Helpful?
Thank David D
Lower Sackville, Canada
Level Contributor
16 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed May 18, 2016

While staying at the Hampton Inn, we had supper at ESM which is close by. The lady that served us was really friendly. When I asked to make a change on the sauce - she was very accommodating. The meal was prompt, hot and tasted excellent.

Helpful?
Thank bglowe
Halifax
Level Contributor
35 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed April 21, 2016

Our dinner didn't start off well. Waited for a server to show up. Most were busy chatting in the back next to the manager. Once the waitress did arrive she took our order. Our food showed up long before our drinks. The pasta was way undercooked. Our bill showed up without prompting before we were even done. Two people would... More 

Helpful?
Thank Jon N
Fredericton, Canada
Level Contributor
73 reviews
50 restaurant reviews
common_n_restaurant_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed March 10, 2016

Even though I've eaten at a bunch of ESM's across the country, it was a thoroughly enjoyable meal. Good atmosphere (new energy a bit more like a sports bar), friendly service, and lots of choices that I find interesting. This time is was the Hell's Kitchen Chicken for me.

Helpful?
Thank rimsky_kc
Moncton, Canada
Level Contributor
29 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed February 28, 2016 via mobile

Called to make reservations for 12. I was told that they do not take reservations. The lady on the phone said we could come down but it was really busy...what kind a service is that!

Helpful?
Thank suzanneakma

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 stars
    Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    3.5 of 5 stars
Average prices
$8 - $15
Cuisine
Italian, American, Canadian
Meals
Lunch, Dinner, Late Night
Restaurant features
Takeout, Seating, Waitstaff, Parking Available, Free Off-Street Parking, Television, Serves Alcohol, Full Bar, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi, Delivery, Reservations, Outdoor Seating, Highchairs Available, Wheelchair Accessible
Location and Contact Information
  • Address: 75 Consumers Dr, Saint John, New Brunswick E2J 4Z6, Canada
  • Location: Canada  >  New Brunswick  >  Saint John
  • Phone Number: (506) 799-5043
Description
East Side Mario's has new owners. After a major renovation, we opened in the first week of January 2016.

Questions & Answers

Questions? Get answers from East Side Mario's staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?