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The Old Spaghetti Factory

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Ratings and reviews

Certificate of Excellence2015 - 2018 Winner
RATINGS
Food
Service
Value
Atmosphere

Location and contact

About
Family Italian Dining at it's best serving modern comfort food prepared with fresh ingredients at refreshing prices. We love bringing friends and family back to the dinner table. Book now by clicking here -> https://oldspaghettifactory.oftendining.com/#s:search.php@view=search,menu.php?store_id=10721&view=
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Lunch, Dinner, Brunch, Late Night, Drinks
CUISINES
Italian, Canadian, Asian
FEATURES
Takeout, Reservations, Outdoor Seating, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi, Accepts Credit Cards, Table Service
Reviews (1,208)
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1,067 results
Traveler rating
382
388
186
65
46
Traveler type
Time of year
LanguageEnglish
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Traveler rating
382
388
186
65
46
Show reviews that mention
All reviews spaghetti ice cream bread salad spumoni meat sauce ribs seafood steak the royal bc museum minute wait italian food service was great great place to eat fast service downtown victoria osf
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1 - 10 of 1,067 reviews
Reviewed 5 days ago

Waited quite awhile to get served and when I did my food was cold and had a black curly hair in it!!! So disgusted, won't be back.More

Date of visit: March 2019
Thank Cindy Ann C
Nolan W, Public Relations Manager at The Old Spaghetti Factory, responded to this reviewResponded 2 days ago

Hi Cindy, Thank you for taking the time to write us a review. I would like to apologize for what sounds like a very disappointing dining experience. We are always looking for ways to improve and would appreciate you contacting us directly at atanner@osf.ca Thanks...More

Reviewed 3 weeks ago via mobile

We were really pleased with the menu selection; in our experience it had a better variety than ours in the U.S. The kids menu had a variety of choices (lasagna, spaghetti and meatballs, pepperoni or cheese pizza, and chicken tenders.) The kids meal also included...More

Date of visit: April 2019
Thank birice82
Nolan W, Public Relations Manager at The Old Spaghetti Factory, responded to this reviewResponded 3 weeks ago

Thanks so much birice82. We're super happy to hear you enjoyed yourself and can't wait to serve you again soon!

Reviewed 3 weeks ago

We had a reservation for four this Saturday for 5:30pm, which was wise because the lineup and crowd was formidable. I chose Chicken Marsala from their specialty...the picture looked appetizing. When it came, the entire plate was covered in a black sauce so that the...More

Date of visit: March 2019
Thank Happytraveller44452
Nolan W, Public Relations Manager at The Old Spaghetti Factory, responded to this reviewResponded 3 weeks ago

Hi Happytraveller44452, Thank you very much for taking the time to leave a review. I would like to apologize for what sounds like a very disappointing dining experience for you. We believe that guest feedback is the greatest tool we have to ensure that we...More

Reviewed 3 weeks ago

Although I was sceptical when the grandkids chose this place for supper together, I was pleasantly surprised at how many gluten-free options were avaialble for me to choose. We were a family group of nine, with toddlers through teens, and I was amazed at how...More

Date of visit: March 2019
Thank 1972Pat
Nolan W, Public Relations Manager at The Old Spaghetti Factory, responded to this reviewResponded 3 weeks ago

Thanks so much, 1972Pat. We're so happy you enjoyed yourselves and can't wait to serve you and your family again soon!

Reviewed 4 weeks ago

What more can you ask for. The service was very good, but not over done. The lasagna was good, but not great, but for the price was very good. I don't know how they keep thew prices in line, but it was sure nice not...More

Date of visit: March 2019
Thank Larry D
Reviewed March 11, 2019

Good sized portions. Great for families. Great service. Perfect location in downtown close to the museum and docks,

Date of visit: March 2019
Thank Alessandra R
Reviewed March 8, 2019 via mobile

We had not been to an Old Spaghetti Factory since the mid 80's. We dropped in for lunch and were pleasantly surprised. I had the mussels in red wine sauce with hot crusty bread + a small dish of ice cream for only $10.50. My...More

Date of visit: March 2019
Thank Peter N
Reviewed March 5, 2019

The Old Spaghetti factories need a face lift. The decor is tired and in need of refurbishment. Although food if still OK...and I like the way bread and ice cream come with the meal...the food is just ho hum. My spaghetti with Meat Sauce was...More

Date of visit: March 2019
Thank brodie52
Reviewed February 17, 2019 via mobile

My daughter loves this place but the food is just ok. I wouldn’t come back but she loves the noodles.

Date of visit: February 2019
Thank lmlmlm
Reviewed February 13, 2019 via mobile

This chain never dissapoints Have never had a bad experience at any location Prices include soup or salad 🥗,entree ,beverage and 🍨 dessert so affordable for families and they have child menu too Nice atmosphere and if your birthday 🎉 the staff seranades you Great...More

Date of visit: February 2019
Thank Nancy P
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Questions & Answers
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David L
March 21, 2019|
AnswerShow all 3 answers
Response from martinphudson | Reviewed this property |
Yes 100 metres away.
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