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2
Sun, 4/11
8:00 PM
About
The Blue Crab Seafood House has earned a reputation for excellence among locals and visitors alike for an elevated West Coast dining experience with fresh local seafood and produce, professional friendly service, and captivating views of Victoria's Inner Harbour. It is a dining experience not to be missed! Please note, our Lounge is open every day from 5pm-10pm, with food service ending at 9pm. Our dining room is open Thursday-Saturday from 5pm-9pm, and is closed from Sunday-Wednesday.
PRICE RANGE
$10 - $48
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Drinks, Breakfast, Dinner
CUISINES
Seafood, Canadian
FEATURES
Outdoor Seating, Seating, Parking Available, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi, Reservations, Wine and Beer, Accepts Credit Cards, Table Service, Waterfront, Gift Cards Available
Reviews (1,086)
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Traveler rating
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294
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LanguageEnglish
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Traveler rating
527
294
125
55
45
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Reviewed 3 weeks ago

Such a great dining experience! The Kusshi oysters were plump and so tasty and was accompanied with a lovely mignonette. Salt Spring mussels were delicious and the broth was so amazing we brought the leftovers home. But the Alaska King Crab legs were the bomb....Juicy, moist and a generous portion size. The staff was super attentive, friendly and profesional. Definitely we will return. Can't wait until you patio is openedMore

Date of visit: March 2021
Helpful?1  
Reviewed February 8, 2021

I wrote a letter to the manager & hotel detailing our terrible experience at the Blue Crab & sadly they chose to ignore me. My friend visited me here for a week, we dined out daily & we were treated exceptionally everywhere EXCEPT the Blue...Crab. I understand the stress regarding COVID right now as we ALL are under stress but that is no reason for the staff to have treated us so badly. We got there and the hostess snapped at my friend when she inadvertently stepped over the COVID line we didn’t even realize was there. Our server’s behavior varied from inconsistent to rude. She would not pour our water but she poured wine. She brought our meals & cleared our plates & cutlery (which had touched our mouths) but she refused to take a photo of us with our phone because we our phones had touched our mouths. Rather than gracefully decline our request she said that “it was not in her job description & she is already taking a risk by just being at work. She would not risk more by touching our phone.” There was absolutely no need to be so rude. Upon leaving, I said to my friend that I was disappointed & didn’t think I wanted to come back after this experience. The hostess & server must have overheard what I said & I heard one of them loudly say “good riddance.” Wow. I cannot believe that they actually said that & that staff is allowed to behave and treat patrons this way. I live in Victoria and dine out regularly but no longer at the Blue Crab nor will I recommend it. Such a shame.More

Date of visit: July 2020
Helpful?2  
Reviewed December 29, 2020

We had an amaz dinner here. The calamari and crab cake appetizers were great. My husband had the ribs, which he loved. I had the seafood pasta, packed with seafood. The portions were huge. We left stuffed. Our waiter craig was awesome. Attentive, but never...hovering, and very funny.More

Date of visit: December 2020
Helpful?1  
Blue Crab Seafood House, General Manager at Blue Crab Seafood House, responded to this reviewResponded January 8, 2021

Dear KelseyG, Thank you so much for the positive feedback and kind words for Craig! We are so lucky to have a wonderful team of dedicated service professionals at the Blue Crab. I'm so glad you enjoyed your dining experience and we look forward to...More

Reviewed October 27, 2020

Located on the main floor of the hotel we were staying at. Lovely views of the Harbour, nice ambience and fantastic food.

Date of visit: October 2020
Helpful?3  
Reviewed October 17, 2020 via mobile

Wife and myself visitors to the city and with Covid-19 a rare occasion dinner date. The Seafood House was a treat the harbour lights and ambience in restaurant was spectacular. Our server however was a bright light Carly was genuine young lady with a bubbly...warm attitude. She added a feeling of normal in this COVID-19 TIMES/ The seafood chowder was excellent would highly recommend.More

Date of visit: October 2020
Helpful?1  
BlueCrabSeafoodHouse, General Manager at Blue Crab Seafood House, responded to this reviewResponded October 28, 2020

Dear Expedition, Thank you very much for your positive feedback and kind words about Carly. In these times, we always strive to provide our guests with a wonderful experience in a safe environment. We look forward to your next visit. Sincerely, Katie Alva Restaurant Manager

Reviewed October 13, 2020 via mobile

You have a make reservation for a table there all the staff where wearing masks or faceshields.there

Date of visit: October 2020
Helpful?1  
Reviewed September 17, 2020 via mobile

We decided to treat ourselves to a staycation for three nights in Victoria. The Blue Crab restaurant was walking distance from our hotel, the Inn at Laurel Point. All reservations were booked but we walked in and were seated at a lovely window table in...the lounge...the view over the marina and harbour was perfect. We had arrived before they actually opened for dinner service. Mark, who greeted us was so very kind and courteous...directed us to seating in the lobby and then came and found us when our table was ready. Our server, Carly, was exceptional. She was knowledgeable and friendly as well as beyond efficient. Our dinner was wonderful .....crab cakes as a starter and halibut as the main. The cauliflower risotto was a very tasty surprise. We will definitely return. I should mention...the cheesecake was my husband’s favourite and their orange-strawberry creme brûlée was delicious!More

Date of visit: September 2020
Helpful?1  
BlueCrabSeafoodHouse, General Manager at Blue Crab Seafood House, responded to this reviewResponded October 3, 2020

Dear Edie C, We are so glad to hear that you enjoyed your time with us! I'll be sure to share your kind words and positive feedback with our team. We look forward to hosting you again soon. Sincerely, Katie Alva Restaurant Manager

Reviewed April 19, 2020

I’ve thought long and hard about writing this review, but all the extra time we now have as a result of the COVID-19 pandemic has allowed for much reflection. I’ve written a few reviews of Blue Crab over the years – more than any other...restaurant on this site – and all of them have bestowed high, 5-star praise. I’ve always enjoyed the warm and personalized service received; the exceptional, high quality seafood offerings; and the stunning waterfront views. Taken together, all of this adds up to one of Victoria’s best overall dining experiences. In the last couple of years, though, I have noted some changes, and they all haven’t been for the better. I’m going to run through some of these changes and I do hope that Blue Crab reads and takes them seriously. I used to visit Blue Crab almost religiously. Twice a week was very much the norm and, on rare occasion, this would be extended to three visits a week. On at least a couple occasions, I can recall attending for breakfast and then returning again several hours later for dinner. My point: I was a regular face – so much so that the host and several of the wait staff recognized me and addressed me by name. It was nice to receive genuine greetings; you know, the kind where the people actually DO recognize you versus those phony greetings where they consult a computer screen and then say, “Ah, yes. . .” like they knew who you were. But I stopped patronizing Blue Crab religiously about two years ago primarily because I’ve noticed the prices have been creeping up and up and up. Nowadays the average cost of dinner for two hovers around $200. It wasn’t that expensive even just a few years ago. In that regard, Blue Crab has become much more of a “special occasion” stop than anything else. Some examples: • The bread loaf used to come free at dinner if you wanted it; then, around late 2016, there was a small charge of $2 for said bread loaf. I remember the servers were very apologetic about this at the time, but I didn’t mind the small charge. I felt the bread was worth it. Now, though, the “garlic loaf” is $8, which I don’t think is justified at all. It’s just bread. • The Scallop Add-on: I’ve raved about Blue Crab’s scallops in the past and I stand by those words. To my mind, they’re still some of the best in town when it comes to execution and flavour; however, like the bread, their price has crept up. Not too long ago, you could get the scallop add-on for $19, which I admit is still a tad high, but it wasn’t too bad for 3-4 succulent jumbo Atlantic scallops. Now, the price of the add-on is $22. The scallops are superb, but we’re starting to verge on poor value for money here – especially when you can get similar quality scallops at The Keg or Lord Bastion’s House of Seafood Snack Treats. And I know Blue Crab may try to justify this with the “market price” notation, but that strikes me as weak reasoning. Dungeness Crab provides the perfect example: “Market Price” at Dolly’s Fish Market is $35; “Market Price” at the Fish Store @ Fisherman’s Wharf is $70 (!!!); and “Market Price” at Blue Crab is about $50. I know restaurants have to make money but this wide variance certainly is intriguing. • Blue Crab Share Platter: I have no issue with the price of this dish ($40), but I do have to point out some inconsistency. The last time M and I ordered this item, we both felt slightly ripped off because the snow crab was lacking, i.e.: it was very miniscule and very small in comparison to past examples. The staff used to be much more proactive. I remember ordering the share platter in the past and, in one instance where the snow crab was undersized, our server was very much “on the ball,” as they say. Recognizing that the half cluster was small, he added an extra one to it before bringing the dish out. This was not the case more recently. Instead, it was suggested that more crab could be added . . . for a price. I also feel that there’s a big gap in service quality. The dinner crew has always been fantastic. Chris, the host, is always personable, warm and friendly. Ditto for the rest of his team – they genuinely seem happy to see you. Unfortunately, this typically isn’t the case with the lunch team. The last time I was here for lunch, our server – a blonde older lady – was cold and generally not engaging. She came off as very hoity-toity, like it’s my privilege to be dining here. Such character is very unbecoming of the Blue Crab experience. Finally, while I generally enjoy the Blue Crab menu, I do have to say that the lack of creativity over the last 1.5 years has contributed to my lack of attendance. The “special occasion” menus really highlight this trend. When I was reviewing the Christmas and New Year’s selections, I couldn’t help but note that the “special” menu was basically the same as the regular menu, less the addition of turkey dinner. Ditto for thanksgiving last year. It wasn’t too long ago that these special menus, along with having the classics, featured items not found on the standard menu. And it needs to be said: Dessert could use an overhaul, too . . . FOOD: 4/5 SERVICE: 4/5 VALUE: 3.5/5 RECOMMENDATION: In a previous review, I remarked that Blue Crab Seafood House was “One of the best in Victoria.” I stand by those words, especially in relation to the dinner service team. I only hope that Blue Crab will read this review and heed its comments – as they come from a long-time patron. Who knows, after this COVID stuff is all over with, maybe they’ll refresh their menu and regain that creative edge I so enjoyed in the past? PS: If you found this review helpful in any way please consider hitting the "helpful" button!More

Date of visit: November 2019
Helpful?21  
BlueCrabSeafoodHouse, General Manager at Blue Crab Seafood House, responded to this reviewResponded October 3, 2020

Dear Pookycake, First, I would like to thank you for your dedicated patronage over the years and your very thoughtful comments and suggestions. I apologize the delay in response as we navigated a late reopening and the departure of our several valued team members, both...More

Reviewed February 20, 2020

Nice quality ingredients. Service was slow, but the view was gorgeous. Would have liked to have had some bread while we waited. I am not a big seafood eater so was able to order the steak and lobster without the lobster. The steak was cooked...perfectly, and the meat was very tender. The veggies were perfect. This was the second time this week we ate at the Blue crab. The first time was in the lounge. The lounge offers a broader menu. My son had a burger and I had crab cakes. We both had wings which were great. I would definitely go again.More

Date of visit: February 2020
Helpful?3  
123chantelle, General Manager at Blue Crab Seafood House, responded to this reviewResponded February 20, 2020

Thank you so much for your feedback, and for taking the time to share your experience with us! We're so glad you enjoyed all of your meals over both of your visits, and will look forward to serving you again soon.

Reviewed February 11, 2020

An classy upper scale restaurant offering a nice menu selection of well prepared food. A window table provides a wonderful view of the harbor. All this comes at a cost but is well worth the dining experience. Reservations are a must which speaks to its...dining popularity.More

Date of visit: January 2020
Helpful?2  
123chantelle, General Manager at Blue Crab Seafood House, responded to this reviewResponded February 12, 2020

Thank you so much for taking the time to share your thoughts with us! We greatly appreciate your kind words, and are happy to hear that you so thoroughly enjoyed your visit to the Blue Crab Seafood House. We'll look forward to serving you again...More

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Questions & Answers
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KatherineB1813
March 16, 2019|
AnswerShow all 8 answers
Response from Lis O | Reviewed this property |
I'ld go with smart casual although some dress up more, perhaps del pending on occassion. Not tshirt and thongs!
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B V
July 27, 2018|
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Response from eileen j | Reviewed this property |
You reckon?
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jamesgal1077
May 24, 2017|
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Response from retepremhel | Reviewed this property |
Hi.. believe lunch is from 11-3 and it is in the dining room area.
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