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Boston Pizza

Ratings and reviews

RATINGS
Food
Service
Value

Details

CUISINES
Bar, Pizza, Pub, Canadian, American
Meals
Lunch, Dinner
FEATURES
Seating, Waitstaff

Location and contact

Reviews (17)
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14 results
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Time of year
LanguageEnglish
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1 - 10 of 14 reviews
Reviewed September 16, 2018 via mobile

Cold spaghetti, waitress disappeared not even asked if we needed anything. Spaghetti was of good taste although cold, kids meal was good. We come here often it seems like service is hit and miss. We willl be back as we like BP

Date of visit: September 2018
Thank armonto
Garry_BP, Guest Services at Boston Pizza, responded to this reviewResponded September 18, 2018

Hi, Armonto. We're sorry that you were not satisfied with your recent experience. Your feedback is important to us and we'd like to learn more. Please share the details at https://bostonpizza.com/contact-us.html so that we can make it better! Thanks.

Reviewed June 19, 2018

The wife wanted a burger and son wanted a pizza. So Boston pizza was a good choice. Service was very good. They sat us at our table quickly. I order NY steak sandwich with salad. Steak was not very tender and the cooked onions on...More

Date of visit: June 2018
Thank Scorpio-1001
Garry_BP, Guest Services at Boston Pizza, responded to this reviewResponded June 20, 2018

Thank you for the 4 star review! Hopefully, we can make your next visit a 5 star visit! See you again soon!

Reviewed June 3, 2018 via mobile

Decor and ambience typical of all BP's: big screen tv's, sports paraphernalia, casual and friendly youngish servers. Food was pretty good. Burgers were cooked well. Beef patty well done yet still moist and juicy. Fries standard fare. Service was a tad lacking. Our server was...More

Date of visit: June 2018
Thank WFfive
Garry_BP, Guest Services at Boston Pizza, responded to this reviewResponded June 4, 2018

Hi, there. We're glad that you enjoyed your food, but we're sorry that the service was slow. Your feedback is important to us and we’d like to learn more. Please share the details at https://bostonpizza.com/contact/ so that we can make it better! Thanks.

Reviewed May 26, 2018 via mobile

Used to be a fav place. Service in last year has gone downhill. A few visits ago the manager had to come over and gave me a $10 gift card for the bad service. Decided to use tonight. No server came over to take drink...More

Date of visit: May 2018
Thank NorthVancouvergirl
Garry_BP, Guest Services at Boston Pizza, responded to this reviewResponded May 28, 2018

Hi, there. Sorry to hear that you were not satisfied with the service you experienced. We take this feedback very seriously and would like to follow up with the team involved. Please share the details at https://bostonpizza.com/contact-us.html so that we can make it better! Thanks.

Reviewed March 17, 2018 via mobile

We went early for rib night (lucky we did as the place filled up quickly). We all had the ribs ($5 off for full rack) and was delicious-fell right off the bone. You get garlic bread, vegetables and garlic mashed potatoes with it. Instead of...More

Date of visit: March 2018
Thank sammiecanada
Garry_BP, Guest Services at Boston Pizza, responded to this reviewResponded March 19, 2018

Hi, Sammie! Thanks for the 5 stars, we hope to see you again soon.

Reviewed September 6, 2017

We decided to Take my dad for his birthday dinner to Boston pizza. We have ben to this Boston Pizza many times. it is close to home. This time it was a little disappointing. There were 5 of us. The restaurant was not overly busy....More

Date of visit: September 2017
Thank Scorpio-1001
Garry_BP, Guest Services at Boston Pizza, responded to this reviewResponded December 20, 2017

Hi, we're sorry to hear about your experience and we would like the chance to look into this for you. If you could please provide your details at https://bostonpizza.com/contact-us.html we will be able to follow up. Thank you!

Reviewed April 13, 2017 via mobile

I ate it all, really enjoyed the great service and great food, i ordered a personal size pizza, perfect size for an elder guy.

Date of visit: April 2017
Thank paulwhodgson
Reviewed August 29, 2016

I went here last night with my friends.The food was really good.Although we were stuffed with appetizers and did not order mains but still the quality and quantity of the food was up to the mark.Also our server was the only one working there for...More

Date of visit: August 2016
Thank Alka B
Reviewed August 22, 2015 via mobile

After a previous experience of slow service cold food I wanted to give the place one more try. Took a customer prior the lions game arrived to a busy place. Seated promptly after bring told it would be half an hour. Service was slow as...More

Date of visit: August 2015
Thank Goldwingman
Reviewed July 8, 2015 via mobile

Food was different than we are used to but that was ok as we were looking for something different. Low score is due to lack of drink refills (tea and soda). Just wished our waiter would have offered to refill our glasses while we were...More

Date of visit: July 2015
Thank Stewart-Walton
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