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Moon Wok

755 Tranquille Rd, Kamloops, British Columbia V2B 3J3, Canada
778-470-5789
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Overview
  • Excellent34%
  • Very good31%
  • Average16%
  • Poor6%
  • Terrible13%
Travelers talk about
Open Now
11:00 AM - 10:00 PMAll hours
CUISINES
Chinese, Asian
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
755 Tranquille Rd, Kamloops, British Columbia V2B 3J3, Canada
All Details
Write a ReviewReviews (66)
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11 - 20 of 65 reviews

Reviewed August 5, 2016

Orded dinner combo to go, i was anticipating that to last two meals When i got home and opened take out....there was 5 chicken balls, and about same of chop suey....95% was chow meiin There was only one table in restaurant and they were served...More

Thank linda l
MoonWokKamloops, Owner at Moon Wok, responded to this reviewResponded September 18, 2016

Hi linda l, I am sorry to read that you were unhappy our combination dinner was not the portion you were anticipating. Although our portions are often deemed generous our combination for 1 dinners are portioned for a single seating. Thank you for taking the...More

Reviewed July 27, 2016

An old style Chinese restaurant, not a buffet ... sit down and order ... or take out. You can get a combo for $10.95 that has 3 items and will fill you up ... most single plates are $10 to $15. Always busy but I...More

3  Thank suncraver7
MoonWokKamloops, Owner at Moon Wok, responded to this reviewResponded August 10, 2016

Hi suncraver7, It is awesome to read you had such a wonderful meal with us. Thank you for your kind words. ~ Faith Leung, Owner

Reviewed July 24, 2016

My wife, daughter and I met with distant relatives (15 total people). The restaurant did a great job taking all our orders and serving our food. The portions here could easily feed 2-3 people each so expect to take a full container home.

Thank KerryLDS
MoonWokKamloops, Owner at Moon Wok, responded to this reviewResponded August 10, 2016

Hi KerryLDS, Thank you so much for your awesome review! My team was very excited to read your encouraging comments. Once again, thank you for taking the time to share your comments. We look forward to serving you once again :) Faith Leung, Owner

Reviewed July 21, 2016

If you love veggies, this is the place for you, I go more for the meat and seafood dishes and found them wanting. We ordered the buffet, not menu items. Really top notch and fresh veggie dishes. Very limited choices on the meaty side and...More

Thank hollydaze2015
MoonWokKamloops, Owner at Moon Wok, responded to this reviewResponded August 10, 2016

Hi hollydaze2015, Thank you for taking the time to write a review. However, I feel that your review might be intended for an alternate restaurant as we do not serve buffet. Our restaurant guarantees freshness and quality both which are often difficult to achieve in...More

Reviewed July 6, 2016

The food was very very tasty. The quality was excellent and the amount we received was substantially more than we had expected. The staff were very friendly and the service was fantastic. I will definetly go back and i do recommend you to try it....More

Thank hotkamdog
MoonWokKamloops, Owner at Moon Wok, responded to this reviewResponded July 16, 2016

Hi Hotkamdog, Thank you for taking the time to share with us your feedback. I am so happy to hear that you had such a wonderful meal. Thank you so much and I hope to see you soon. Regards Faith Leung, Owner

Reviewed July 5, 2016 via mobile

Ordered our usual to be delivered. They said 45 minutes and it finally got here 1 hour and almost 10 minutes..... no problem. The problem is that the food arrived barely luke warm and very soggy. Soggy broccoli, soggy chicken balls...yuck. I phoned to speak...More

Thank Deb6563
MoonWokKamloops, Owner at Moon Wok, responded to this reviewResponded July 16, 2016

Hi Deb6563, I am so sorry to read that you won't be ordering from us again. I have brought this review to the attention of our management team and none of them recall speaking with you. I would like to make sure that your comments...More

Reviewed June 12, 2016 via mobile

We have been to their other location and tdecided to try the north shore one, as we were attending an event close by. We ordered the special combination plate to share, as it is huge. It came out within 10 minutes and was steaming hot....More

Thank Ted E
MoonWokKamloops, Owner at Moon Wok, responded to this reviewResponded July 16, 2016

Hi Ted E, Thank you for your feedback. I do hope that both locations are able to provide you with the same meal as we have set recipes. Regardless, I can't thank you enough for making us your number one choice for Chinese Food. I...More

Reviewed June 2, 2016 via mobile

The food is good so ill get that right out the gate. My issues is being charged for extras or forced to pay for a mistake the kitchen or the servers made. Upsale and not suggesting ways customers can save. Waitress need to be worried...More

Thank Halisheff-R
MoonWokKamloops, Owner at Moon Wok, responded to this reviewResponded June 6, 2016

Good Day Halisheff- R, Thank you for taking the time to share with us your comments. I was more than excited to read that you enjoyed the food. I would however like to follow up with your remainder comments about being charged for mistakes and...More

Reviewed March 3, 2016

Probably the best tasting Wonton Soup ever tasted . And I like Chinese food. And travel all over for it. We had lots of different dishes, my favourite was the ginger beef. very tasty. and the beef and broccoli was excellent. big, big, portions. Very...More

Thank rocketman000
MoonWokKamloops, Owner at Moon Wok, responded to this reviewResponded May 9, 2016

Hi Rocketman000, Thank you for such an awesome review. We have since then gotten our liquor license approved and are now licensed to serve alcohol. Hope to see you soon !

Reviewed February 15, 2016 via mobile

We dined here on valentine's day. It was busy as expected. The service was slow but this too was anticipated because of the occasion. When the food arrived it was hot and freshly made. We found their prices a bit high compared to other Chinese...More

Thank Rick H
MoonWokKamloops, Owner at Moon Wok, responded to this reviewResponded February 17, 2016

Good Day Rick H, Thank you for sharing with us your feedback from your last visit. We appreciate feedback as we recognize it is vital to our continual improvement. I do apologize for the delay on Valentine's Day and appreciate your understanding. We strive to...More

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Cuisine
Meals
Lunch, Dinner
Restaurant features
Delivery, Takeout, Seating, Waitstaff, Wheelchair Accessible, Reservations, Serves Alcohol
Good for
Families with children, Kids
Open Hours
Sunday
11:00 AM - 10:00 PM
Monday
11:00 AM - 10:00 PM
Tuesday
11:00 AM - 10:00 PM
Wednesday
11:00 AM - 10:00 PM
Thursday
11:00 AM - 10:00 PM
Friday
11:00 AM - 10:00 PM
Saturday
11:00 AM - 10:00 PM
Location and Contact Information
  • Address: 755 Tranquille Rd, Kamloops, British Columbia V2B 3J3, Canada
  • Location: Canada  >  British Columbia  >  Kamloops
  • Phone Number: 778-470-5789
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