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Old Spaghetti Factory (West Edmonton Mall)

8882 170th St. | West Edmonton Mall, Edmonton, Alberta T5T 4M2, Canada
+1 780-444-2181
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  • Excellent40%
  • Very good31%
  • Average18%
  • Poor7%
  • Terrible2%
Travelers talk about
“spaghetti” (34 reviews)
“ice cream” (19 reviews)
“bread” (31 reviews)
Closed Now
All hours
Italian, Canadian, Vegetarian Friendly, Gluten Free Options
$$ - $$$
8882 170th St. | West Edmonton Mall, Edmonton, Alberta T5T 4M2, Canada
Neighborhood: Summerlea
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Reviews (215)
Traveler rating
Traveler type
Time of year

11 - 20 of 215 reviews

Reviewed March 18, 2017 via mobile

Daughter treated me to anice lunch. Service was good and sonwas the food. You have to try their clam chower soup!

Thank MarleneChristensen
Reviewed March 17, 2017 via mobile

Six of us met for lunch at the Old Spaghetti Factory in West Edmonton Mall. We were seated right away and our server took our drink order. The drinks arrived quickly and we placed our food order. The server knew his menu and reminded us...More

Thank Nancy R
Reviewed March 13, 2017

lunch specials!! they are well priced and you get so much value for your money!! Dinner is reasonably priced! The complimentary bread and whipped butter is so good cant get enough!! Our waitress Taneisha was so friendly and nice and very accommodating! Great Atmosphere very...More

Thank Andrea W
Reviewed March 13, 2017

The selection of foods on the menu are endless, the wait time is not too shabby and the food is extremely delicious.

Thank jenwolverine
Reviewed February 1, 2017

I traveled to the Old Spaghetti Factory in WEM on Sunday afternoon, Jan 29, for a relaxing lunch break but the receptionist was not on duty and there was no one in the restaurant except a few customers and many dirty tables. I waited for...More

Thank Warren K
Nolan W, Public Relations Manager at Old Spaghetti Factory (West Edmonton Mall), responded to this review

Dear Warren K: Thank you for taking the time to write us a review. I would like to apologize for what sounds like a very disappointing dining experience for you. I have shared your feedback with our management team as well as our chefs. We...More

Reviewed January 18, 2017

Went for a family supper. Loved the bread. Had the lasagna and it was okay nothing to rave about. Service was very poor and our waitress never came to check on us we had to keep calling for her as we needed things. I don't...More

Thank lavishel
Reviewed December 26, 2016

Nice food, nice service. Very busy and loud. Bartender doing double duty as server meant we were served by 4 different people but nothing was missed.

Thank Janet D
Reviewed November 20, 2016

Food is always excellent at this chain of restaurants. Service was satisfactory, but server was just barely capable. Manager attends each table to get feedback on dining experience. Reservations recommended as they are very busy at times.

Thank Graeme B
Reviewed November 14, 2016

I dropped into the old Spaghetti Factory on Bourbon Street in West Edmonton Mall and was pleasantly surprised. I ordered a steak sandwich which was done exactly the way that I wanted it. The meal came with a loaf of bread, salad, coffee and desert.....More

Thank Warren K
Reviewed November 11, 2016 via mobile

Our family loved our visit to the Old Spaghetti factory. We all ordered pasta, but the menu had a wide selection. The decor is unique, and welcoming. The service was fast, and friendly. We will be back!

Thank savesomeoneelse
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Questions & AnswersAsk a question
Eric N. G
Do you have quieter tables for private dialogues?
December 25, 2016|
Answer Show all 4 answers
Response from Graeme B | Reviewed this property |
It is an open atmosphere so I would say you would have difficulty finding a spot for a very private conversation.
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Restaurant Details

Rating summary
  • Food
  • Value
Lunch, Dinner, Late Night
Restaurant features
Takeout, Seating, Waitstaff, Parking Available, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Reservations
Good for
Kids, Families with children, Large groups, Special occasions
Open Hours
11:00 am - 10:00 pm
11:00 am - 10:00 pm
11:00 am - 10:00 pm
11:00 am - 10:00 pm
11:00 am - 10:00 pm
11:00 am - 11:00 pm
11:00 am - 11:00 pm
Location and Contact Information
  • Address: 8882 170th St. | West Edmonton Mall, Edmonton, Alberta T5T 4M2, Canada
  • Location: Canada  >  Alberta  >  Edmonton>  > Summerlea
  • Neighborhood: Summerlea
  • Phone Number: +1 780-444-2181
  • E-mail