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Lago Italian Restaurant

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111 Lake Louise Drive | In Fairmont Chateau Lake Louise, Lake Louise, Banff National Park, Alberta T0L 1E0, Canada
+1 403-522-1601
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135 Reviews from our TripAdvisor Community

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Showing 129: English reviews
Level Contributor
5 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed July 3, 2016 via mobile

I was out for dinner with friends after a beautiful hike up to lake Agnes tea house ( amazing hike, do it, get the tea biscuits ). After waiting significant amount of time for our waitress to acknowledge our table, it then took another 5-10 minutes to get water and order. Our food once we order came quickly , but... More 

Helpful?
Thank Patrik H
FCLL, On behlaf of the Lago Italian Kitchen team at Lago Italian Restaurant, responded to this review

Dear Patrik H, Thank you for taking the time to review Lago. We review all comments both positive and constructive. The hike up to the Lake Agnes tea house is stunning and we are glad you were able to do it! We do apologize for the lack of attention to detail during your most recent visit to our restaurant by... More 

Livingston, New Jersey
Level Contributor
238 reviews
186 restaurant reviews
common_n_restaurant_reviews_1bd8 52 helpful votes
3 of 5 stars Reviewed July 2, 2016 via mobile

Very large expansive restaurant. Nice view of the mountain and since it stays light so late it was really nice to look out the window. The margarita pizza was very doughy and the Cesar salad was soggy. That was sort of the theme of the food. It's okay. Not better or worse. However, the waitress was friendly and adorable.

Helpful?
Thank AmyC723
FCLL, On behalf of the Lago team at Lago Italian Restaurant, responded to this review

Dear AmyC723, Thank you for taking the time to review Lago Italian Kitchen. Our sincerest apologies for the poor quality food you received while dining with us. Please know that this is not the standard or quality of food that we are proud of and you should not have received it like this. We strive for the freshest and tastiest... More 

Green Valley, Arizona
Level Contributor
132 reviews
74 restaurant reviews
common_n_restaurant_reviews_1bd8 91 helpful votes
3 of 5 stars Reviewed June 30, 2016

We had dinner one night at Lago at the hotel which is an Italian restaurant. We found the appetizers and entrees to be high priced for the quality we got. The Sicilian meatballs were ok but nothing special. The veal parmigiana was dry and had no taste. Our waitress, who was rudimentary spent much more time at other tables. In... More 

Helpful?
Thank GVgolfer2aces
FCLL, On behalf of the Lago team at Lago Italian Restaurant, responded to this review

Dear GVgolfer2aces, Thank you for taking the time to review Lago Italian Kitchen. We review all comments both positive and constructive. Our sincerest apologies for not meeting your dining expectations in food and service. This is not the quality level that we want to portray in any of our dining establishments. We strive for the best and in your case... More 

Vaudreuil-Dorion, Canada
Level Contributor
72 reviews
44 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed June 28, 2016

We stayed at the Chateau Lake Louise during our tour of the Rockies and after a tiring day of hiking and exploring we were happy to take the concierge's advice and eat in. Of course given the location we expected prices to be on the high end but did not find them too bad considering. The antipasto buffet looked amazing... More 

Helpful?
Thank Steve D
FCLL, On behalf of the Lago team at Lago Italian Restaurant, responded to this review

Dear Steve D, Thank you for taking the time to review Lago Italian Kitchen. We are very pleased that you chose to dine with us. It is too bad that you didn't try the antipasto buffet, it really is delicious! But like you said, the next time you visit you will have to try it. We are glad that you... More 

Penang Island, Malaysia
Level Contributor
16 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 27, 2016

The buffet was good. Great variety and everything taste good. Not to mention good service from the waitresses.

Helpful?
Thank maychewml
FCLL, On behalf of the Lago team at Lago Italian Restaurant, responded to this review

Dear maychewml, Thank you for taking the time to review Lago Italian Kitchen. We are so pleased to know that you enjoyed our breakfast buffet offering and that you found everything to be tasty! Thank you for your review and we hope to have you back again in the near future! More 

Morristown, New Jersey
Level Contributor
45 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed June 23, 2016

Friendly service is a plus, food is OK, not bad. Expensive but you pay for the location. We are tired from the daytime touring, had lamb and beef; their were OK, nothing special.

Helpful?
2 Thank 06Traveller888
FCLL, On behalf of the Lago team at Lago Italian Restaurant, responded to this review

Dear 06Traveller888, Thank you for taking the time to review Lago Italian Kitchen. We are pleased to read that you were satisfied with our food offerings but disappointed to know that we did not exceed your expectations. We do apologize for this. We hope that if you choose to dine with us again, that you have fonder memories of our... More 

Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 10, 2016

I wish I'd been able to try the antipasto buffet, which looked wonderful. My own choice, the chef's special (shredded chicken in a creamy wine sauce with a soft egg) was amazing! Also, I think they have the best bartender at the Chateau, which is saying something!!

Helpful?
1 Thank Darlene T
FCLL, On behalf of Lago Italian Kitchen at Lago Italian Restaurant, responded to this review

Dear Darlene T, Thank you for taking the time to review Lago. We also wish that you had tried the Antipasto Buffet! But are sure that the appetizer you did choose was just as good! Perhaps the next time you visit you will get to try it. We will be sure to pass on your comments regarding the chicken special... More 

Toronto, Canada
Level Contributor
5 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 8, 2016

fantastic taste of Italy at great prices, wonderful taken care of the decoration and layout, food was prepared very fast and it was delicious.

Helpful?
1 Thank henima
FCLL, On behalf of Lago Italian Kitchen team at Lago Italian Restaurant, responded to this review

Dear henima, Thank you for taking the time to review Lago Italian Kitchen. We are pleased to read that you had a great dining experience with us at Lago and that you found the food to be similar to what you would find in Italy! Thank you for your feedback, we do hope that you get the chance to dine... More 

Columbus, Georgia
Level Contributor
97 reviews
46 restaurant reviews
common_n_restaurant_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed March 22, 2016

We ate here TWICE while staying at the Lake Louse Chateau Fairmont. We had the same waitress both nights who made each event rememberable. Personally, I loved the pepper grinder which was about four feet long! While I was not 'blown away' with the entrees, there was NO wait with a reservation, the staff were present for any issues, the... More 

Helpful?
1 Thank Douglas P
FCLL, On behalf of the Food & Beverage team at Lago Italian Restaurant, responded to this review

Dear Douglas P, Thank you for taking the time to review Lago Italian Kitchen. We are pleased to read that your server made your dining experience with us a memorable one. While you were not blown away with our entrées, we are glad that the food was presented well and tasted to your satisfaction. Our tiramisu is really remarkable and... More 

Calgary, Canada
Level Contributor
67 reviews
22 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed March 12, 2016

We at Lago while staying at the Chateau. Since we always go in the winter and Lago is only open in the summer, this was our first visit despite many stays at the hotel. Unfortunately, we were very disappointed. The food was edible but consistently lacking in flavour. Prices were also extremely high (although this is true of all the... More 

Helpful?
Thank Adam S
FCLL, On behalf of the Food & Beverage team at Lago Italian Restaurant, responded to this review

Dear Adam S, Thank you for taking the time to review Lago Italian Kitchen. We review all comments both positive and constructive. Please do accept our apologies your dining experience fell short of expectations. We will share your feedback with our Executive Chef to review the menu items and the Director of Food & Beverage to review our pricing. We... More 

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 stars
    Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
    Atmosphere
    4 of 5 stars
Average prices
$13 - $31
Cuisine
Italian, International, Healthy
Meals
Dinner
Restaurant features
Reservations, Seating, Waitstaff, Parking Available, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Families with children, Large groups
Location and Contact Information
  • Address: 111 Lake Louise Drive | In Fairmont Chateau Lake Louise, Lake Louise, Banff National Park, Alberta T0L 1E0, Canada
  • Location: Canada  >  Alberta  >  Canadian Rockies  >  Banff National Park  >  Lake Louise
  • Phone Number: +1 403-522-1601
Description
Every meal is a celebration of modern Italian cuisine at Lago Italian Kitchen! The diverse regional flavours of Italy are showcased from Lago's open concept kitchen with authentic multi-course meals that capture the true essence of Italian cuisine. Join us for a true Italian food sharing experience!

Questions & Answers

Questions? Get answers from Lago Italian Restaurant staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?