We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
WINNER WONDERLAND
Win Big When You Book on TripAdvisor

The Primrose

Certificate of Excellence
$$ - $$$
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
300 Mountain Ave, Banff, Banff National Park, Alberta T1L 1J2, Canada
+1 888-746-7625
Website
Today
6:00 pm - 9:00 pm
7:00 am - 11:30 am
Open now
All hours
Hours:
Sun - Fri 6:00 pm - 9:00 pm
Mon - Fri 7:00 am - 11:00 am
Sat - Sun 7:00 am - 11:30 am
Sat 5:30 pm - 9:00 pm
More Info
Add Photo Write a Review

273 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 266: English reviews
1 review
2 of 5 bubbles Reviewed 2 days ago NEW via mobile

Been here before quite a few times for dinner and breakfast, my wife and I come every year for anniversary. Nice atmosphere and view but this time the quality of food was poor for both dinner and breakfast we were very disappointed especially for the price that we paid, lots of better places to go in town if you are... More 

Helpful?
Thank E & J Z
Calgary, Canada
Level Contributor
5 reviews
1 of 5 bubbles Reviewed 3 days ago NEW

We made reservations at the Primrose for Dec 13, booking them a couple of weeks in advance of our night in Banff. I made them online and they were followed up with a confirmation from the restaurant. Two days ago, I received a phone call from a girl there stating that her “manager just came to her”… “they are not... More 

Helpful?
Thank Lloyder73
California
Level Contributor
95 reviews
51 restaurant reviews
common_n_restaurant_reviews_1bd8 28 helpful votes
4 of 5 bubbles Reviewed 3 weeks ago

We had breakfast here twice and dinner once. Breakfast was excellent with a wide variety from which to choose. We had the buffet and tried most everything. Dinner was elegant with a beautiful view. I wasn't impressed with the food, although it was very pretty to look at. It wasn't satisfying or tasty.

Helpful?
Thank minuit1942
Rimrock_Mgr, Manager at The Primrose, responded to this review

Thank you for your review, we hope you can return to enjoy another meal with us soon. More 

Level Contributor
5 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 3 weeks ago via mobile

The best Sunday brunch by far! We have been to the Primrose quite a few times and have enjoyed every meal! Their weekend brunch has a huge selection! Service is excellent and the view is amazing!

Helpful?
Thank Annie J
Rimrock_Mgr, Manager at The Primrose, responded to this review

Thank you for your kind review, we are very proud of our breakfast buffet and the exceptional staff that we have here in the Primrose. We are all looking forward to your next visit More 

Level Contributor
14 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 25 helpful votes
3 of 5 bubbles Reviewed 3 weeks ago

Our first night we went for dinner and they were short staff. We waited over 2 hours for our dinner. They did not charge us but that was beside the point. A restaurant at that type of hotel should never be short staffed. The breakfast buffet was anything you could get at any hotel breakfast. Nothing extraordinary about it.

Helpful?
Thank WestAbCanada
Rimrock_Mgr, Manager at The Primrose, responded to this review

Thank you for your review, I apologise that your visit came during such exceptional circumstances I can assure you that the circumstances have been thoroughly investigated and as such will never occur again. Paying for your diner was the least we could do, I hope you will come back again and see what exceptional food and service we can provide... More 

Calgary, Canada
Level Contributor
6 reviews
3 restaurant reviews
5 of 5 bubbles Reviewed November 2, 2016

We received two brunch vouchers with our room booking. A great way to entice visitors to stay and eat the next morning. Busy but a relatively short wait. Great selection of hot and cold items.

Helpful?
Thank Shellie J
Rimrock_Mgr, Manager at The Primrose, responded to this review

Thank you for your review, I'm very happy you were satisfied with your breakfast and room package. We hope you come back and enjoy it all again soon More 

Winnipeg, Canada
Level Contributor
47 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 32 helpful votes
5 of 5 bubbles Reviewed November 1, 2016

Flew to Calgary and drove to Banff for the afternoon, then fine dining at the Primrose. It is our favorite spot to dine, lovely atmosphere, stare into the mountains, exquisite menu and always wonderful service!

Helpful?
Thank PAMCD
Rimrock_Mgr, Manager at The Primrose, responded to this review

Thank you for returning to the Primrose once again, as always it was our pleasure to serve you. I hope you can return again soon More 

Level Contributor
22 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed October 30, 2016

Tried the Primrose our first night at the Rimrock. The setting is gorgeous while one can see the view and the service was friendly and professional. We truly enjoyed the eggplant flatbread - it was delicious - and I so appreciate our server telling us it would be plenty for two (we even had leftovers since we saved room for... More 

Helpful?
Thank NMRB91
Rimrock_Mgr, Manager at The Primrose, responded to this review

Thank you for your review, I'm so glad you enjoyed your experience in Primrose and we hope to see you again soon. More 

toronto
Level Contributor
223 reviews
132 restaurant reviews
common_n_restaurant_reviews_1bd8 213 helpful votes
4 of 5 bubbles Reviewed October 16, 2016

Usually having breakfast in the hotel restaurants is a no no for us since it's overpriced, however, we found it reasonable here. There is a buffet breakfast or you can order a la carte. After perusing what was offered at the buffet, we decided to order from their a la carte menu. Service was pretty good on both occasions, however,... More 

Helpful?
Thank crazy_cat_sab
Rimrock_Mgr, Manager at The Primrose, responded to this review

Thank you for your review, I apologise for any inconsistencies you experienced and hope that it didn't hinder your dining experience with us. We will be addressing your review with our staff. We hope to see you again soon More 

Level Contributor
10 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed October 15, 2016

Staring out into that view cannot be beat anywhere else in the word. The food and service were great as well.

Helpful?
Thank Jacob F
Rimrock_Mgr, Manager at The Primrose, responded to this review

Thank you for your kind review, We pride ourselves on having food that can match our spectacular views. We hope to see you again soon More 

Travelers who viewed The Primrose also viewed

Banff, Banff National Park
Banff, Banff National Park
 
Banff, Banff National Park
Banff, Banff National Park
 
Banff, Banff National Park
 

Been to The Primrose? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Improve this listing

Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
    Atmosphere
    4.5 of 5 bubbles
Cuisine
Italian, Canadian, Gluten Free Options
Meals
Brunch, Breakfast, Lunch, Dinner, Late Night
Restaurant features
Reservations, Seating, Waitstaff, Parking Available, Valet Parking, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Scenic view, Families with children, Large groups, Romantic, Business meetings, Special occasions
Open Hours
Sunday
6:00 pm - 9:00 pm
7:00 am - 11:30 am
Monday
6:00 pm - 9:00 pm
7:00 am - 11:00 am
Tuesday
6:00 pm - 9:00 pm
7:00 am - 11:00 am
Wednesday
6:00 pm - 9:00 pm
7:00 am - 11:00 am
Thursday
6:00 pm - 9:00 pm
7:00 am - 11:00 am
Friday
6:00 pm - 9:00 pm
7:00 am - 11:00 am
Saturday
7:00 am - 11:30 am
5:30 pm - 9:00 pm
Location and Contact Information
  • Address: 300 Mountain Ave, Banff, Banff National Park, Alberta T1L 1J2, Canada
  • Location: Canada  >  Alberta  >  Canadian Rockies  >  Banff National Park  >  Banff
  • Phone Number: +1 888-746-7625
Description
The Primrose Dining Room is a casual yet elegant Italian Dining Room; the magnificent Rocky Mountains are easily viewed from every table. Our service team is very friendly and knowledgeable and will attend to your every need. The Primrose offers a wide range of flavorful Italian dishes. Our children's menu will suit the younger family members. Our menu has a wide array of fresh Italian fare. Enjoy a delicious a la carte breakfast or our extensive buffet to start your day off.

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of The Primrose and other visitors
2 questions
Ask a question

See all questions (2)

Questions? Get answers from The Primrose staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?