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Waldhaus Restaurant

Fairmont Banff Springs | Separate Location From Banff Springs Hotel, Off Property, Banff, Banff National Park, Alberta T1L 1J4, Canada
+1 403-762-6860
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Overview
  • Excellent51%
  • Very good30%
  • Average13%
  • Poor4%
  • Terrible2%
Travelers talk about
“schnitzel” (51 reviews)
“fondue” (65 reviews)
“apple strudel” (8 reviews)
Closed Now
Hours
CUISINES
German, European, Gluten Free Options, Vegetarian Friendly
PRICE
$$$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
Fairmont Banff Springs | Separate Location From Banff Springs Hotel, Off Property, Banff, Banff National Park, Alberta T1L 1J4, Canada
All Details
Write a ReviewReviews (334)
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81 - 90 of 328 reviews

Reviewed April 28, 2017

Having dined at several similiarily priced Fairmont restaurants (different resorts) recently, we were expecting more of the same here - highly priced, just OK food. We were so happy to be wrong! As soon as we walked in, we felt comfortable. Some resort restaurants are...More

1  Thank gold34
Jeffrey C, Food & Beverage Manager at Waldhaus Restaurant, responded to this reviewResponded April 30, 2017

Dear Valued Guest, Thank you for taking the time to share your recent experience with us on Tripadvisor. We are thrilled to hear you enjoyed the cozy 'house in the woods' atmosphere and the Alpine inspired menu. We will be sure to pass along your...More

Reviewed April 10, 2017 via mobile

The decor is amazing, very chic and it used to be the old golf clubhouse. Food is very german authentic and the caesar is so tasty. My group went without coats and they called up one of the hotel vans and came to pick us...More

Thank Lana N
Jeffrey C, Food & Beverage Manager at Waldhaus Restaurant, responded to this reviewResponded April 11, 2017

Dear Valued Guest, Thank you for taking the time to write such a kind review on TripAdvisor. It was wonderful to hear how much you enjoyed your dinner with us. Our team is always so thrilled to hear such positive feedback from our guests. We...More

Reviewed March 13, 2017

People in Banff will tell you that Grizzly House has the best fondue in Banff but they are sadly mistaken. The Waldhaus Restaurant is exceptional. The cheese fondue with truffle is my favourite anywhere. They offer a fondue experience that is three courses (cheese, beef...More

1  Thank StephanieOB
Jeffrey C, Food & Beverage Manager at Waldhaus Restaurant, responded to this reviewResponded March 15, 2017

Dear Valued Guest, Thank you for writing such a wonderful review on TripAdvisor! We were so happy to hear how much you enjoyed your fondue experience. Tucked away in the Spray Valley, the Waldhaus is truly one of Banff's best kept secrets. We look forward...More

Reviewed February 26, 2017

We had a very nice meal at the Waldhaus for a special occasion. The food was high end and very good, the service was excellent - very friendly and attentive, and the location is really lovely. It is German / Swiss themed. In our group...More

1  Thank CalgaryTaxGuy
Jeffrey C, Food & Beverage Manager at Waldhaus Restaurant, responded to this reviewResponded February 27, 2017

Dear Valued Guest, "The cabin in the woods" is a fantastic location to indulge in authentic Alpine fare. Our teams are always eager to create memorable experiences for our guests. We will be sure to pass along your kind words to them and hope you...More

Reviewed February 26, 2017

My husband and I were in Calgary on business on Valentine's Day so we thought we'd go into Banff for dinner. I made reservations at the Waldhaus Restaurant through open table but we were under the impression that the restaurant was inside the Banff Springs...More

1  Thank RomaMinenko
Jeffrey C, Food and Beverage Manager at Waldhaus Restaurant, responded to this reviewResponded February 27, 2017

Dear Valued Guest, We are thrilled you were able to join us in Banff to enjoy your Valentine's Day. The fondue experience is a perfectly lavish way to spend a romantic evening! We are glad to hear our culinary team and Julia were able to...More

Reviewed February 2, 2017 via mobile

We had a group of 16 of us for dinner on a Wednesday evening, after being dropped off by the shuttle from the Banff Springs we were quickly seated in a semi private area of the restaurant, nice so we didn't feel were disturbing the...More

Thank realtortravels
Jeffrey C, Food & Beverage Manager at Waldhaus Restaurant, responded to this reviewResponded February 4, 2017

Dear Valued Guest, Thank you for writing such a wonderful review on TripAdvisor. It was great to hear how much you enjoyed your evening. Our culinary team will be thrilled to hear your feedback on the meal. We look forward to welcoming you back the...More

Reviewed January 27, 2017

Five star experience! Amazing service delicious fondu and a beautiful location. Sat right by the fire which was amazing on a freezing cold winter night. Was so thankful for the shuttle they provided as it was probably -30! Can't wait to return to this lovely...More

Thank estherlmolinari
Jeffrey C, Food & Beverage Manager at Waldhaus Restaurant, responded to this reviewResponded January 28, 2017

Dear Valued Guest, We are so thrilled you enjoyed a cozy evening in front of the fireplace while indulging in a fondue! We look forward to welcoming you back into the future! Warm regards, Jeffrey C. Food & Beverage Manager

Reviewed January 17, 2017 via mobile

Food was wonderful, service was great, drinks were good. Was here for a quick dinner. A lot of fondue dishes whoch we didn't try. French onion soup was good, lots of cheese. Scallops were delicious as well as the duck breast.

Thank Julia_McCarthy
Jeffrey C, Food & Beverage Manager at Waldhaus Restaurant, responded to this reviewResponded January 18, 2017

Dear Valued Guest, It was wonderful to hear how much you enjoyed your dinner. Our culinary team will be thrilled to hear such positive feedback. We look forward to welcoming you back soon. Warm regards, Jeffrey C. Food & Beverage Manager

Reviewed January 8, 2017

We were guests at the hotel and checked in New Year's Day on a bitterly cold night! Thank goodness they have a nice shuttle van from the hotel proper to the restaurant which would have been a very brisk walk in the cold and dark....More

Thank icount1
Jeffrey C, Food and Beverage Manager at Waldhaus Restaurant, responded to this reviewResponded January 10, 2017

Dear Valued Guest, Thank you for taking this opportunity to share your recent experience, your feedback is always appreciated! We have passed along your concerns to our shuttle and culinary teams to ensure we are providing service that is seamless. We hope you were able...More

Reviewed January 4, 2017

My husband & I just had NYE 2016 dinner here. I had requested over the phone a table over by the fireplace which they were able to accommodate. Additionally, when making the reservation I was asked about any allergies and our waitress was notified &...More

Thank Brian P
Jeffrey C, Food & Beverage Manager at Waldhaus Restaurant, responded to this reviewResponded January 5, 2017

Dear Valued Guest, We are so thrilled you were able to ring in the new year with us! We will happily pass along your kind words to our teams as we pride ourselves in creating these wonderful memories that will last a lifetime. We hope...More

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Ask a question
Questions & Answers
Jillian N
December 7, 2015|
AnswerShow all 6 answers
Response from Mightymimsy | Reviewed this property |
I'd be surprised if there isn't. I think you could easily stick to the venison (highly recommend) and vegetables and make your preferences clear to staff so they can be careful not to cross contaminate.
0
Votes
Ari B
January 22, 2015|
Answer
Response from Jeffrey C | Property representative |
Hello, Yes! The Waldhaus Restaurant is kid friendly. We love to welcome all ages.
0
Votes
Improve this listing

Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
$19 - $39
Meals
Dinner, Lunch
Restaurant features
Outdoor Seating, Reservations, Seating, Waitstaff, Street Parking, Serves Alcohol, Full Bar, Accepts American Express, Accepts Mastercard, Accepts Visa, Accepts Discover, Parking Available, Highchairs Available, Free Wifi
Dining Style
Casual Elegant
Good for
Romantic, Families with children, Business meetings, Scenic view, Large groups, Special occasions
Open Hours
Sunday
6:00 PM - 9:00 PM
Monday
6:00 PM - 9:00 PM
Tuesday
6:00 PM - 9:00 PM
Wednesday
6:00 PM - 9:00 PM
Thursday
6:00 PM - 9:00 PM
Friday
6:00 PM - 9:00 PM
Saturday
6:00 PM - 9:00 PM
Location and Contact Information
  • Address: Fairmont Banff Springs | Separate Location From Banff Springs Hotel, Off Property, Banff, Banff National Park, Alberta T1L 1J4, Canada (Formerly Waldhaus Pub)
  • Public Transportation: There is a bus service run by the town which runs approximately every 40 minutes into Banff. Fare is $2.00 per person. The bus operates daily from 6:35 a.m. until 11:15 p.m. See the concierge desk for a town bus schedules which are subject to change without notice.
  • Location: Canada  >  Alberta  >  Canadian Rockies  >  Banff National Park  >  Banff
  • Phone Number: +1 403-762-6860
  • E-mail
Description
Nestled in the woods above the Bow and Spray rivers, you will find our Bavarian cottage-style Waldhaus Restaurant. Feast on a hearty menu featuring authentic Alpine cuisine, including Schnitzel and Fondue, in an atmosphere reminiscent of an old hunting cottage. Dark wood paneling, a large fireplace, and a beautiful wine cabinet housing an excellent wine selection, set the tone for a memorable dining experience in our "House in the Forest".
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