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Waldhaus Restaurant

Fairmont Banff Springs | Separate Location From Banff Springs Hotel, Off Property, Banff, Banff National Park, Alberta T1L 1J4, Canada
+1 403-762-6860
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Overview
  • Excellent51%
  • Very good30%
  • Average12%
  • Poor4%
  • Terrible3%
Travelers talk about
“schnitzel” (47 reviews)
“fondue” (63 reviews)
“apple strudel” (8 reviews)
Closed Now
Hours
CUISINES
German, European, Gluten Free Options, Vegetarian Friendly
PRICE
$$$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
Fairmont Banff Springs | Separate Location From Banff Springs Hotel, Off Property, Banff, Banff National Park, Alberta T1L 1J4, Canada
All Details
Write a ReviewReviews (322)
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61 - 70 of 316 reviews

Reviewed July 16, 2017 via mobile

Delicious supper with a relaxing atmosphere. Quick service and huge portions. Good variety of menu choices.

1  Thank DonnamjCan
Jeffrey C, Food & Beverage Manager at Waldhaus Restaurant, responded to this reviewResponded July 18, 2017

Dear Valued Guest, Thank you for sharing your experience with us on TripAdvisor. It was wonderful to hear that you enjoyed your dinner. I hope you enjoyed the rest of your time visiting the Rockies. Warm regards, Jeffrey C. Food & Beverage Manager

Reviewed July 5, 2017

Quite a few of the tour decided to eat at this restaurant while staying at the Fairmont Banff. We had different tables and the female waitress was very abrupt and grumpy. Did not smile and was very officious. There were problems with other people also...More

Thank Yambaby
Jeffrey C, Food & Beverage Manager at Waldhaus Restaurant, responded to this reviewResponded July 7, 2017

Dear Valued Guest, Thank you for taking the time to share your experience on TripAdvisor. I am very sorry to about your less than memorable experience. Our goal is always to provide our guests with engaging service paired with a memorable menu. I have shared...More

Reviewed June 21, 2017 via mobile

This is a very laid back restaurant. You don't go there to rush your food, which is a nice pace. The service is extremely friendly and efficient. The food on the other hand is a ridiculous sized portion and a little stodgy. If your hungry...More

Thank Saronbell
Jeffrey C, Food & Beverage Manager at Waldhaus Restaurant, responded to this reviewResponded June 23, 2017

Dear Valued Guest, Thank you for taking the time to share your feedback with us on TripAdvisor. It was great to hear that you enjoyed friendly and efficient service. I am sorry that you were disappointed with your food. I have shared your comments with...More

Reviewed June 18, 2017 via mobile

We booked a 6pm reservation ( when they open), and were seated in their smaller dining room at a table for two, overlooking the river and golf course. Smoked trout appetizer was amazing. Trout entree was very good and my wife said her Weinerschnitzel was...More

Thank Eric G
Jeffrey C, Food & Beverage Manager at Waldhaus Restaurant, responded to this reviewResponded June 21, 2017

Dear Valued Guest, Thank you for taking the time to write such a lovely review on TripAdvisor. It sounds as though you had quite the wonderful evening. We look forward to welcoming you back soon. Warm regards, Jeffrey C. Food & Beverage Manager

Reviewed June 18, 2017 via mobile

A must for the fondue lover many choices including dessert fondue. The non fondue choices is great too. Service is excellent and great views into the valley and the mountains.

Thank Bluedog38
Jeffrey C, Food & Beverage Manager at Waldhaus Restaurant, responded to this reviewResponded June 21, 2017

Dear Valued Guest, Thank you for writing such a wonderful review on TripAdvisor. Our team always loves to hear such positive feedback from our guests. We look forward to welcoming you back soon. Warm regards, Jeffrey C. Food & Beverage Manager

Reviewed June 5, 2017

Came as a group of four with an 8:15 reservation (book far ahead if you want any availability) and had asked for a table with a view. That was not possible the evening we were there. Notably, the restaurant is over a 100 spaces downhill...More

Thank 29Lorenzo
Jeffrey C, Food & Beverage Manager at Waldhaus Restaurant, responded to this reviewResponded June 9, 2017

Dear Valued Guest, Thank you for taking the time to share your experience on TripAdvisor. It was wonderful to hear that you were able to join us for dinner. Our team always loves to hear such positive feedback. We look forward to welcoming you back...More

Reviewed May 20, 2017

(This is a review of the Waldhaus Restaurant which for some reason I cannot enter a submission into TA). The setting is scenic even if a long way down from the Fairmont Hotel. The adjacent Waldhaus pub was fine with good German beers and pleasant...More

Thank Jeff H
Jeffrey C, Food & Beverage Manager at Waldhaus Restaurant, responded to this reviewResponded May 22, 2017

Dear Valued Guest, Thank you for taking the time to share your feedback on TripAdvisor. I am sorry to hear that you found the meal disappointing. Our goals is always to wow our guests with an outstanding meal paired with engaging service, leaving them with...More

Reviewed May 7, 2017 via mobile

We came here for my mom's 70th birthday party. As a group of 16 we had to pre-book part of our meal (fondues) through the Banff springs food and beverage team. This ended up causing some issues as the food and beverage team didn't pass...More

Thank R-and-L-3000
Jeffrey C, Food & Beverage Manager at Waldhaus Restaurant, responded to this reviewResponded May 17, 2017

Dear Valued Guest, Thank you for taking the time to share your experience. It's wonderful to hear that you were able to celebrate your mother's 70th birthday with us. I am sorry to hear about the confusion over your dinner arrangements and how it was...More

Reviewed April 28, 2017

Having dined at several similiarily priced Fairmont restaurants (different resorts) recently, we were expecting more of the same here - highly priced, just OK food. We were so happy to be wrong! As soon as we walked in, we felt comfortable. Some resort restaurants are...More

1  Thank gold34
Jeffrey C, Food & Beverage Manager at Waldhaus Restaurant, responded to this reviewResponded April 30, 2017

Dear Valued Guest, Thank you for taking the time to share your recent experience with us on Tripadvisor. We are thrilled to hear you enjoyed the cozy 'house in the woods' atmosphere and the Alpine inspired menu. We will be sure to pass along your...More

Reviewed April 10, 2017 via mobile

The decor is amazing, very chic and it used to be the old golf clubhouse. Food is very german authentic and the caesar is so tasty. My group went without coats and they called up one of the hotel vans and came to pick us...More

Thank Lana N
Jeffrey C, Food & Beverage Manager at Waldhaus Restaurant, responded to this reviewResponded April 11, 2017

Dear Valued Guest, Thank you for taking the time to write such a kind review on TripAdvisor. It was wonderful to hear how much you enjoyed your dinner with us. Our team is always so thrilled to hear such positive feedback from our guests. We...More

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Ask a question
Questions & Answers
Jillian N
December 7, 2015|
AnswerShow all 6 answers
Response from Mightymimsy | Reviewed this property |
I'd be surprised if there isn't. I think you could easily stick to the venison (highly recommend) and vegetables and make your preferences clear to staff so they can be careful not to cross contaminate.
0
Votes
Ari B
January 22, 2015|
Answer
Response from Jeffrey C | Property representative |
Hello, Yes! The Waldhaus Restaurant is kid friendly. We love to welcome all ages.
0
Votes
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
$19 - $38
Meals
Dinner, Lunch
Restaurant features
Outdoor Seating, Reservations, Seating, Waitstaff, Street Parking, Serves Alcohol, Full Bar, Accepts American Express, Accepts Mastercard, Accepts Visa, Accepts Discover, Parking Available, Highchairs Available, Free Wifi
Dining Style
Casual Elegant
Good for
Special occasions, Families with children, Business meetings, Scenic view, Romantic, Large groups
Open Hours
Sunday
6:00 PM - 9:00 PM
Monday
6:00 PM - 9:00 PM
Tuesday
6:00 PM - 9:00 PM
Wednesday
6:00 PM - 9:00 PM
Thursday
6:00 PM - 9:00 PM
Friday
6:00 PM - 9:00 PM
Saturday
6:00 PM - 9:00 PM
Location and Contact Information
  • Address: Fairmont Banff Springs | Separate Location From Banff Springs Hotel, Off Property, Banff, Banff National Park, Alberta T1L 1J4, Canada (Formerly Waldhaus Pub)
  • Public Transportation: There is a bus service run by the town which runs approximately every 40 minutes into Banff. Fare is $2.00 per person. The bus operates daily from 6:35 a.m. until 11:15 p.m. See the concierge desk for a town bus schedules which are subject to change without notice.
  • Location: Canada  >  Alberta  >  Canadian Rockies  >  Banff National Park  >  Banff
  • Phone Number: +1 403-762-6860
  • E-mail
Description
Nestled in the woods above the Bow and Spray rivers, you will find our Bavarian cottage-style Waldhaus Restaurant. Feast on a hearty menu featuring authentic Alpine cuisine, including Schnitzel and Fondue, in an atmosphere reminiscent of an old hunting cottage. Dark wood paneling, a large fireplace, and a beautiful wine cabinet housing an excellent wine selection, set the tone for a memorable dining experience in our "House in the Forest".
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