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Waldhaus Restaurant

Claimed

Ratings and reviews

Certificate of Excellence2015 - 2018 Winner
RATINGS
Food
Service
Value
Atmosphere

Food and ambience

German, European, Gluten Free Options, Vegetarian Friendly
Special occasions, Romantic, Scenic view, Large groups, Business meetings

Location and contact

About
Nestled in the woods above the Bow and Spray rivers, you will find our Bavarian cottage-style Waldhaus Restaurant. Feast on a hearty menu featuring authentic Alpine cuisine, including Schnitzel and Fondue, in an atmosphere reminiscent of an old hunting cottage. Dark wood paneling, a large fireplace, and a beautiful wine cabinet housing an excellent wine selection, set the tone for a memorable dining experience in our "House in the Forest".
PRICE RANGE
$19 - $37
Special Diets
Gluten Free Options, Vegetarian Friendly
Meals
Dinner, Lunch
CUISINES
German, European
FEATURES
Outdoor Seating, Reservations, Seating, Waitstaff, Parking Available, Street Parking, Serves Alcohol, Full Bar, Accepts American Express, Accepts Mastercard, Accepts Visa, Accepts Discover, Table Service, Highchairs Available, Free Wifi
Reviews (346)
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340 results
Traveler rating
164
103
46
17
10
Traveler type
Time of year
LanguageEnglish
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164
103
46
17
10
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All reviews schnitzel fondue veal onion soup trout burger golf course the banff springs hotel the pub german food red cabbage great german german swiss wonderful dinner bow river grizzly house shuttle
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1 - 10 of 340 reviews
Reviewed 1 week ago via mobile

Well, i’ll start off by saying the service was outstanding, and the location is breathtaking. Some of the food we had was good, and some was downright terrible. It’s a matter of taste I suppose, but this was probably the worst German inspired food I’ve...More

Date of visit: April 2019
Thank Jen S
Jeffrey C, Food and Beverage Manager at Waldhaus Restaurant, responded to this reviewResponded yesterday

Dear Valued Guest, Thank you for taking the time to share your experience. We are very sorry to hear of your disappointment with your meal. We strive to provide all of our guests with a memorable menu paired with engaging service. I have shared your...More

Reviewed 1 week ago via mobile

We loved this restaurant. The family were so happy here. Food is brilliant, wine was fab and the service is top notch. All round brilliant.More

Date of visit: April 2019
Thank Chrisengland987
Jeffrey C, Food and Beverage Manager at Waldhaus Restaurant, responded to this reviewResponded yesterday

Dear Valued Guest, Thank you for taking the time to share your experience. Our team was so happy to hear how much you enjoyed your dinner with us with your family. We look forward to welcoming you back again. Warm regards, Jeffrey C. Food and...More

Reviewed 1 week ago

We chose this restaurant as we had a gift card for Banff Springs and the main restaurant was closed so decided to give the Waldhaus a try. What a great surprise. The restaurant is above the pub but no noise is heard. We were seating...More

Date of visit: April 2019
Thank HelenP1963
Jeffrey C, Food and Beverage Manager at Waldhaus Restaurant, responded to this reviewResponded 1 week ago

Dear Valued Guest, Thank you for taking the time to write such a lovely review. We were thrilled to hear how much you enjoyed your recent visit. What a perfect way to spend an evening in the Rockies! We look forward to welcoming you back...More

Reviewed March 13, 2019

My wife and I enjoyed a delicious fondue meal after skiing at Sunshine. The portions were generous, and the food and service were outstanding.More

Date of visit: March 2019
Thank Carl K
Jeffrey C, Food and Beverage Manager at Waldhaus Restaurant, responded to this reviewResponded March 16, 2019

Dear Valued Guest, Thank you for taking the time to share your experience on TripAdvisor. It was wonderful to hear that you were able to join us for fondue. What a perfect way to end an active day out of the hill! We look forward...More

Reviewed March 2, 2019

This is a unique venue if you're a tourist and want the "old alpine" experience. For a local, it was a bit tired and pretentious. There were 7 of us (3 teen boys and 4 adults) and the bill was $500 plus tip. Cocktails average...More

Date of visit: February 2019
Thank GlobeGirl4EVR
Jeffrey C, Food and Beverage Manager at Waldhaus Restaurant, responded to this reviewResponded March 3, 2019

Dear Valued Guest, Thank you for taking the time to share your experience on TripAdvisor. We always love welcoming guests from Calgary! Thank you for sharing your feedback on the prices, our team is always looking for ways to improve and appreciates hearing directly from...More

Reviewed February 19, 2019 via mobile

We didn’t eat here but we did have a few drinks and played pool. The bar staff were really friendly and we felt very welcome. The view over the bow river and mountains behind was just lovely and there was a real fire on the...More

Date of visit: February 2019
Thank 219clarad
Jeffrey C, Food and Beverage Manager at Waldhaus Restaurant, responded to this reviewResponded February 21, 2019

Dear Valued Guest, Thank you for taking the time to share your experience on TripAdvisor. Our team was thrilled to hear how much you enjoyed your recent visit. What a perfect way to spend a winter evening in the Rockies! We look forward to welcoming...More

Reviewed February 1, 2019

We have eaten at the Waldhaus many times in the past but on this occasion we did not find the menu as interesting as we remembered previously. We did enjoy the fondue as a starter, but if you did not want a Schnitzel the choice...More

Date of visit: January 2019
Thank Judi F
Jeffrey C, Food and Beverage Manager at Waldhaus Restaurant, responded to this reviewResponded February 4, 2019

Dear Valued Guest, Thank you for taking the time to share your feedback. I am sorry to hear of your disappointment with the menu. We have shared your comments with our culinary team as they are always looking for ways to improve and appreciate hearing...More

Reviewed January 21, 2019

My wife and I had a weekend away without the kids at the Banff Springs Hotel. We have been guests at the hotel many times over the years, but had never tried the Waldhaus until this visit. We took the shuttle from the hotel down...More

Date of visit: January 2019
Thank YYC_JustinC
Jeffrey C, Food and Beverage Manager at Waldhaus Restaurant, responded to this reviewResponded February 1, 2019

Dear Valued Guest, It was wonderful to hear that you were able to join us with your wife on your recent escape to Banff. Thank you for taking the time to share your feedback on your meals. Our culinary team always appreciates hearing directly from...More

Reviewed January 21, 2019

Jan 2019 My husband and I took the Fairmont Banff Springs Hotel shuttle to the restaurant site. The roadway is under construction at this time and limited walking in the darkness to the nearby facility. On this occasion the Pub was open and we enjoyed...More

Date of visit: January 2019
Thank Karen S
Jeffrey C, Food and Beverage Manager at Waldhaus Restaurant, responded to this reviewResponded February 1, 2019

Dear Valued Guest, Thank you for taking the time to write such a lovely review on the pub. It was great to hear that you were able to join us during your visit to Banff. We look forward to welcoming you back again. Warm regards,...More

Reviewed January 9, 2019 via mobile

Four new friends had a wonderful dinner at this Swiss style restaurant . The food was hearty, tasty, and well presented with decent serves. The service was excellent and the atmosphere relaxed and welcoming. I would eat there again in fact I am still dreaming...More

Date of visit: January 2019
Thank SquintyMaginty
Jeffrey C, Food and Beverage Manager at Waldhaus Restaurant, responded to this reviewResponded January 19, 2019

Dear Valued Guest, Thank you for taking the time to write such a lovely review. It was wonderful to hear that you were able to join us for dinner, our team always loves to hear such encouraging feedback. The hazelnut cake is one of our...More

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Questions & Answers
Ask a question
Jillian N
December 7, 2015|
AnswerShow all 6 answers
Response from Mightymimsy | Reviewed this property |
I'd be surprised if there isn't. I think you could easily stick to the venison (highly recommend) and vegetables and make your preferences clear to staff so they can be careful not to cross contaminate.
0
Votes
Ari B
January 22, 2015|
Answer
Response from Jeffrey C | Property representative |
Hello, Yes! The Waldhaus Restaurant is kid friendly. We love to welcome all ages.
0
Votes
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