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Waldhaus Restaurant

Certificate of Excellence
$$$
German, Swiss, European, Pub
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Fairmont Banff Springs | Separate Location From Banff Springs Hotel, Off Property, Banff, Banff National Park, Alberta T1L1J4, Canada (Formerly Waldhaus Pub)
+1 403-762-6860
Website
Monday
Closed
Hours:
Wed - Sun 6:00 pm - 9:00 pm
More Info
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221 Reviews from our TripAdvisor Community

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Showing 218: English reviews
Oakmont, Pennsylvania
Level Contributor
219 reviews
107 restaurant reviews
common_n_restaurant_reviews_1bd8 96 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

We ate at the Waldhaus while staying at the Banff Springs Hotel. You can get there by foot from the hotel, but this involves descending 92 wooden steps down the hill. It's easier to take the shuttle from the hotel. The restaurant was the old clubhouse for the golf course, now a restaurant. I had the jäger schnitzel, with strudel... More 

Helpful?
Thank bobalcorn5
Queensland
Level Contributor
8 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

We were very disappointed with this Bavarian Restaurant. We felt the food did not represent the real sausages we experienced in Bavaria or other German restaurants we have eaten at. The presentation was not to our expected standard. There was no atmosphere, no music and the service was mediocre at best.

Helpful?
Thank muma-travel
Jeffrey C, Food & Beverage Manager at Waldhaus Restaurant, responded to this review

Dear Valued Guest, Thank you for taking the time to share your experience. I am sorry to hear that you felt the sausages did not properly represent a true Bavarian experience. Our culinary team is always looking for was to improve and truly appreciates your feedback. I do hope you enjoyed the rest of your time in Banff. Warm regards,... More 

North Redington Beach, Florida
Level Contributor
3 reviews
3 restaurant reviews
2 of 5 stars Reviewed 6 days ago NEW

My wife and I visited twice, once to the restaurant and once to the pub. Sadly both times the food had very little flavor. At the restaurant the waiter seemed to be pre-occupied and was not very attentive. German beer selection was limited and the wine list was also limited. Again, beautiful setting but they may want to shop around... More 

Helpful?
Thank Steve7653
Jeffrey C, Food & Beverage Manager at Waldhaus Restaurant, responded to this review

Dear Valued Guest, Thank you for taking the time to share your recent experience. I am sorry to hear that your meal was not as memorable as we would like. As we are always striving to provide our guests with a memorable experience we appreciate your feedback as it helps us to continue to improve. I do hope you enjoyed... More 

Curitiba, PR
Level Contributor
109 reviews
79 restaurant reviews
common_n_restaurant_reviews_1bd8 54 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We got the cheese fondue. We really liked it....good flavour and the perfect mix of cheeses and truffles. Good service and a very nice view from the table we got. My only complaint is about the overpriced wine list....including the local wines.

Helpful?
Thank HEBERSON
Jeffrey C, Food & Beverage Manager at Waldhaus Restaurant, responded to this review

Dear Valued Guest, Thank you for taking the time to share your experience. It was wonderful to hear how much you enjoyed your evening at the Waldhaus. We look forward to welcoming you back soon. Warm regards, Jeffrey C. Food & Beverage Manager More 

Gold River, California
Level Contributor
5 reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

As a Californian who has a crazy fondue addiction, imagine my joy to find a fondue venue at a truly international hotel and restaurant which is the Waldhaus at the Fairmont in Banff. Well, temper that excitement by not one, two or three fondue pots runny with lots of liquid but not a ton of cheese. Round one, almost pure... More 

Helpful?
1 Thank 440stacey
Jeffrey C, Food & Beverage Manager at Waldhaus Restaurant, responded to this review

Dear Valued Guest, Thank you for sharing your recent experience on TripAdvisor. I am sorry to hear that your fondue was not as memorable as we would like. I have shared your comments with our culinary team as they are always looking for that perfect amount of cheese for our fondue recipe. I do hope you enjoyed the rest of... More 

West Palm Beach, Florida
Level Contributor
639 reviews
272 restaurant reviews
common_n_restaurant_reviews_1bd8 196 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

This restaurant is not connected to the Hotel and hard to find. Tonight I ordered the Candied cured fish as an appetizer which was different. For the main course I had the rainbow trout, but it was served and looked like Salmon. Ok, but not great and over buttered to create taste. My wife had the better dish which was... More 

Helpful?
Thank bsorge
Jeffrey C, Food & Beverage Manager at Waldhaus Restaurant, responded to this review

Dear Valued Guest, Thank you for taking the time to share your recent experience on TripAdvisor. I am sorry to hear that your meal was not as memorable as we would like. I have shared your comments with our culinary team as they always appreciate feedback from our guests as we are always looking for ways to improve. I do... More 

Cincinnati, Ohio
Level Contributor
17 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We celebrated my husband's 60th birthday here. The staff at the hotel helped me surprise him and had my card and gift waiting at the table upon our arrival. Our daughter called from the states and arranged to pay for the meal.... they were so lovely and accommodating! Our server was great - and the food was outstanding!!! We did... More 

Helpful?
Thank JoanneandDick
Jeffrey C, Food & Beverage Manager at Waldhaus Restaurant, responded to this review

Dear Valued Guest, Thank you for taking the time to share your recent experience on TripAdvisor. It was so wonderful to hear how much you enjoyed your dinner and that you were able to celebrate such a special occasion with us. We look forward to welcoming you back soon. Warm regards, Jeffrey C. Food & Beverage Manager More 

Melbourne, Australia
Level Contributor
36 reviews
23 restaurant reviews
common_n_restaurant_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Ate here with my wife and mother-in-law. Wanted a slightly different experience compared to all the other hotels we had eaten as part of our group tour. Pork was recommended by others in our group. Outside/crackling was crispy, but rest of the meat was dry and overlooked. No sweet underside under the pork crackling. Sirloin beef was chewy. My wife... More 

Helpful?
Thank Michael W
Jeffrey C, Food & Beverage Manager at Waldhaus Restaurant, responded to this review

Dear Valued Guest, Thank you for sharing your recent experience on TripAdvisor. I am sorry to hear that you did not enjoy you meal. I have shared your comments with our culinary team as they are always looking for ways to improve and appreciate hearing feedback directly from our guests. I do hope you enjoyed the rest of your time... More 

San Francisco/Orange County
Level Contributor
59 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 91 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

The restaurant was about half full at 7:30 on Thursday. The menu is obviously German, but they surprisingly lacked German beers on their menu. They were also playing smooth jazz (read elevator music) which led to an overall odd dining experience. The building itself is super charming- why they have smooth jazz playing in the background made the restaurant feel... More 

Helpful?
Thank TravelGal415
Jeffrey C, Food & Beverage Manager at Waldhaus Restaurant, responded to this review

Dear Valued Guest, Thank you for taking the time to share your experience on TripAdvisor. We appreciate your feedback regarding the music selection as we are always looking for ways to improve. I do hope you enjoyed the rest of your time in Banff. Warm regards, Jeffrey C. Food & Beverage Manager More 

Denver, Colorado
Level Contributor
69 reviews
25 restaurant reviews
common_n_restaurant_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed June 12, 2016 via mobile

We did the Waldhaus three course experience with wine pairing. The food quality for all courses where outstanding. The first course, the cheese course, was everyone's favorite by far. Highly recommend this spot if visiting Banff.

Helpful?
Thank jmdeans
Jeffrey C, Food & Beverage Manager at Waldhaus Restaurant, responded to this review

Dear Valued Guest, Thank you for sharing such a wonderful review on TripAdvisor. I was so happy to hear how much you enjoyed the fondue experience! We look forward to welcoming you back for another memorable meal in the Rockies. Warm regards, Jeffrey C. Food & Beverage Manager More 

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Restaurant Details

Rating summary
  • Food
    4 of 5 stars
    Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    4.5 of 5 stars
Average prices
$19 - $38
Cuisine
German, Swiss, European, Pub
Meals
Lunch, Dinner, Late Night
Restaurant features
Seating, Waitstaff, Serves Alcohol, Reservations, Full Bar
Dining Style
Casual Elegant
Good for
Scenic view
Open Hours
Sunday
6:00 pm - 9:00 pm
Wednesday
6:00 pm - 9:00 pm
Thursday
6:00 pm - 9:00 pm
Friday
6:00 pm - 9:00 pm
Saturday
6:00 pm - 9:00 pm
Location and Contact Information
  • Address: Fairmont Banff Springs | Separate Location From Banff Springs Hotel, Off Property, Banff, Banff National Park, Alberta T1L1J4, Canada (Formerly Waldhaus Pub)
  • Public Transportation: There is a bus service run by the town which runs approximately every 40 minutes into Banff. Fare is $2.00 per person. The bus operates daily from 6:35 a.m. until 11:15 p.m. See the concierge desk for a town bus schedules which are subject to change without notice.
  • Location: Canada  >  Alberta  >  Canadian Rockies  >  Banff National Park  >  Banff
  • Phone Number: +1 403-762-6860
Description
Nestled in the woods above the Bow and Spray rivers, you will find our Bavarian cottage-style Waldhaus Restaurant. Feast on a hearty menu featuring authentic Alpine cuisine, including Schnitzel and Fondue, in an atmosphere reminiscent of an old hunting cottage.

Dark wood paneling, a large fireplace, and a beautiful wine cabinet housing an excellent wine selection, set the tone for a memorable dining experience in our "House in the Forest".

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Waldhaus Restaurant and other visitors
2 questions
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Calgary, Canada
7 months ago
Calgary, Alberta, Canada
over a year ago

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Questions? Get answers from Waldhaus Restaurant staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?