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Waldhaus Restaurant

Certificate of Excellence
$$$
German, Swiss, European, Pub
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Fairmont Banff Springs | Separate Location From Banff Springs Hotel, Off Property, Banff, Banff National Park, Alberta T1L 1J4, Canada (Formerly Waldhaus Pub)
+1 403-762-6860
Website
Today
6:00 pm - 9:00 pm
Closed now
All hours
Hours:
Wed - Sun 6:00 pm - 9:00 pm
More Info
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226 Reviews from our TripAdvisor Community

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Showing 223: English reviews
Tallahassee, Florida
Level Contributor
305 reviews
131 restaurant reviews
common_n_restaurant_reviews_1bd8 154 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We enjoyed the schnitzel. I didn't know there were different types. Fondue was fine but I have had better. We paid extra for the schnitzel sauce and only got a pinch. Oddly the manager stopped by to ask if things were good, but RAN away before we could answer. I think it was a hint to go home , we... More 

Helpful?
Thank gfarmer668
Jeffrey C, Food & Beverage Manager at Waldhaus Restaurant, responded to this review

Dear Valued Guest, Thank you for taking the time to share your recent experience on TripAdvisor. As we are always looking for ways to improve we truly appreciate your feedback. Warm regards, Jeffrey C. Food & Beverage Manager More 

Lethbridge, Canada
Level Contributor
30 reviews
22 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

My husband and I went here for one of our nights on our honeymoon. And by golly this was a very amazing experience. Semi private high backed chairs, great fondue and a great waitress. We had a great time and had no problem making reservations! We loved the little forest treck to get there! Scenic!

Helpful?
1 Thank bellenow13
Jeffrey C, Food & Beverage Manager at Waldhaus Restaurant, responded to this review

Dear Valued Guest, It was lovely to hear that you were able to join us on your honeymoon. Our team always loves to hear such positive feedback. I hope you enjoyed the rest of your visit to the Rockies! Warm regards, Jeffrey C. Food & Beverage Manager More 

Marietta, Georgia
Level Contributor
98 reviews
39 restaurant reviews
common_n_restaurant_reviews_1bd8 52 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We really enjoyed our meal. Julie is a great server! The wiener snitzel was delicious. We took the shuttle from the Fairmont Bsnff hotel down to the restaurant. It was very convenient.

Helpful?
1 Thank Pam Y
Jeffrey C, Food & Beverage Manager at Waldhaus Restaurant, responded to this review

Dear Valued Guest, Thank you for taking the time to share such a lovely review on TripAdvisor. I was so happy to hear how much you enjoyed your evening. We look forward to welcoming you back soon. Warm regards, Jeffrey C. Food & Beverage Manager More 

Fairfield, California
Level Contributor
16 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My family and I had a good dinner at the Waldhaus Pub so decided to try the Waldhaus Restaurant. You can order from the Restaurant menu while at the Pub but can only get the steak fondue at the restaurant. My wife and kids wanted to try the cheese and steak fondue so we made a reservation at the restaurant.... More 

Helpful?
Thank 4fortravelfun
Jeffrey C, Food & Beverage Manager at Waldhaus Restaurant, responded to this review

Dear Valued Guest, Thank you for taking the time to share your experience on TripAdvisor. It was wonderful to learn that you were able to join us with your family for a memorable fondue experience. I appreciate your feedback as we are always looking for ways to improve. I do hope you enjoyed the rest of your visit to Banff.... More 

Level Contributor
17 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

We had our last night in Banff at the Waldhaus and the six of us were all set for a great night out. We walked down the path from the hotel and were greeted at the door. We were told we could only get a booking at 815 and when we arrived the restaurant was half empty - strange. Anyway... More 

Helpful?
1 Thank Murray C
Jeffrey C, Food & Beverage Manager at Waldhaus Restaurant, responded to this review

Dear Valued Guest, Thank you for taking the time to share your recent experience. It was wonderful to hear that you were able to join us with your family during your recent visit. Thank you for your feedback regarding service and food. We are always looking for ways to improve and appreciate the details provided. I do hope you enjoyed... More 

Oakmont, Pennsylvania
Level Contributor
227 reviews
111 restaurant reviews
common_n_restaurant_reviews_1bd8 99 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

We ate at the Waldhaus while staying at the Banff Springs Hotel. You can get there by foot from the hotel, but this involves descending 92 wooden steps down the hill. It's easier to take the shuttle from the hotel. The restaurant was the old clubhouse for the golf course, now a restaurant. I had the jäger schnitzel, with strudel... More 

Helpful?
Thank bobalcorn5
Jeffrey C, Food & Beverage Manager at Waldhaus Restaurant, responded to this review

Dear Valued Guest, Thank you for the wonderful review on TripAdvisor. I was so happy to hear how much you enjoyed your recent dinner. With it's historic charm and unqiue location, the Waldhaus is truly a memorable destination in Banff. We look forward to welcoming you back again. Warm regards, Jeffrey C. Food & Beverage Manager More 

Queensland
Level Contributor
26 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 5 weeks ago

We were very disappointed with this Bavarian Restaurant. We felt the food did not represent the real sausages we experienced in Bavaria or other German restaurants we have eaten at. The presentation was not to our expected standard. There was no atmosphere, no music and the service was mediocre at best.

Helpful?
Thank muma-travel
Jeffrey C, Food & Beverage Manager at Waldhaus Restaurant, responded to this review

Dear Valued Guest, Thank you for taking the time to share your experience. I am sorry to hear that you felt the sausages did not properly represent a true Bavarian experience. Our culinary team is always looking for was to improve and truly appreciates your feedback. I do hope you enjoyed the rest of your time in Banff. Warm regards,... More 

North Redington Beach, Florida
Level Contributor
3 reviews
3 restaurant reviews
2 of 5 stars Reviewed July 19, 2016

My wife and I visited twice, once to the restaurant and once to the pub. Sadly both times the food had very little flavor. At the restaurant the waiter seemed to be pre-occupied and was not very attentive. German beer selection was limited and the wine list was also limited. Again, beautiful setting but they may want to shop around... More 

Helpful?
Thank Steve7653
Jeffrey C, Food & Beverage Manager at Waldhaus Restaurant, responded to this review

Dear Valued Guest, Thank you for taking the time to share your recent experience. I am sorry to hear that your meal was not as memorable as we would like. As we are always striving to provide our guests with a memorable experience we appreciate your feedback as it helps us to continue to improve. I do hope you enjoyed... More 

Curitiba, PR
Level Contributor
111 reviews
79 restaurant reviews
common_n_restaurant_reviews_1bd8 59 helpful votes
4 of 5 stars Reviewed July 16, 2016 via mobile

We got the cheese fondue. We really liked it....good flavour and the perfect mix of cheeses and truffles. Good service and a very nice view from the table we got. My only complaint is about the overpriced wine list....including the local wines.

Helpful?
Thank HEBERSON
Jeffrey C, Food & Beverage Manager at Waldhaus Restaurant, responded to this review

Dear Valued Guest, Thank you for taking the time to share your experience. It was wonderful to hear how much you enjoyed your evening at the Waldhaus. We look forward to welcoming you back soon. Warm regards, Jeffrey C. Food & Beverage Manager More 

Gold River, California
Level Contributor
6 reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed July 12, 2016 via mobile

As a Californian who has a crazy fondue addiction, imagine my joy to find a fondue venue at a truly international hotel and restaurant which is the Waldhaus at the Fairmont in Banff. Well, temper that excitement by not one, two or three fondue pots runny with lots of liquid but not a ton of cheese. Round one, almost pure... More 

Helpful?
2 Thank 440stacey
Jeffrey C, Food & Beverage Manager at Waldhaus Restaurant, responded to this review

Dear Valued Guest, Thank you for sharing your recent experience on TripAdvisor. I am sorry to hear that your fondue was not as memorable as we would like. I have shared your comments with our culinary team as they are always looking for that perfect amount of cheese for our fondue recipe. I do hope you enjoyed the rest of... More 

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Restaurant Details

Rating summary
  • Food
    4 of 5 stars
    Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    4.5 of 5 stars
Average prices
$19 - $39
Cuisine
German, Swiss, European, Pub
Meals
Lunch, Dinner, Late Night
Restaurant features
Seating, Waitstaff, Serves Alcohol, Reservations, Full Bar
Dining Style
Casual Elegant
Good for
Romantic, Large groups, Scenic view
Open Hours
Sunday
6:00 pm - 9:00 pm
Wednesday
6:00 pm - 9:00 pm
Thursday
6:00 pm - 9:00 pm
Friday
6:00 pm - 9:00 pm
Saturday
6:00 pm - 9:00 pm
Location and Contact Information
  • Address: Fairmont Banff Springs | Separate Location From Banff Springs Hotel, Off Property, Banff, Banff National Park, Alberta T1L 1J4, Canada (Formerly Waldhaus Pub)
  • Public Transportation: There is a bus service run by the town which runs approximately every 40 minutes into Banff. Fare is $2.00 per person. The bus operates daily from 6:35 a.m. until 11:15 p.m. See the concierge desk for a town bus schedules which are subject to change without notice.
  • Location: Canada  >  Alberta  >  Canadian Rockies  >  Banff National Park  >  Banff
  • Phone Number: +1 403-762-6860
Description
Nestled in the woods above the Bow and Spray rivers, you will find our Bavarian cottage-style Waldhaus Restaurant. Feast on a hearty menu featuring authentic Alpine cuisine, including Schnitzel and Fondue, in an atmosphere reminiscent of an old hunting cottage.

Dark wood paneling, a large fireplace, and a beautiful wine cabinet housing an excellent wine selection, set the tone for a memorable dining experience in our "House in the Forest".

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Waldhaus Restaurant and other visitors
2 questions
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Calgary, Canada
8 months ago
Calgary, Alberta, Canada
over a year ago

See all questions (2)

Questions? Get answers from Waldhaus Restaurant staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?