Went here with my brother for dinner. One particular waitress had a stinking and judgemental attitude from the moment we walked in, huffy and puffy with no customer service, seemed like she could even be the Manager. We could hear her repeatedly saying to anyone...that would listen (and customers who had left their tables to approach the bar for something) that they were understaffed due to people isolating.. however, the other staff members seemed calm and in control and friendly. It wasn't very busy. This one waitress had a 'chip on her shoulder' and she seemed to have a problem with us, being specifically rude to me for some reason... Not wishing to psychoanalyse but it seemed a weird power thing, like she didn't want to 'serve' me and wanted to assert herself. There was no pleasantries or polite customer service with her, everything was too much to ask for, although we barely asked for anything.
When she took our order, I requested to remove one simple item from the burger and my brother requested something for his chips, she didn't write it down and I said to my brother "watch, your order will be fine but mine will be wrong" and surprise, surprise.. you can guess what happened. The food was nice, possibly over-priced but similarly priced to other places we looked at.
Over the course of being there, her demeanour with other customers seemed to reflect more positively, and we realised that they were people staying with a room there.
The atmosphere was tense, there wasn't much privacy, food wasn't anything to write home about. She made us feel very uncomfortable and unwelcome. All in all, it was a horrible experience and we couldn't wait to leave.More