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Hotel Park Royal

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Boulevard Ixtapa, Lote 5-A Hotel Zone, Ixtapa, Zihuatanejo, Mexico
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38 Reviews from our TripAdvisor Community

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Showing 10: English reviews
Mexico City, Distrito Federal, Mexico
Level Contributor
12 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed December 6, 2015

It's just sad that I'm a Royal Holiday member and don't seem to get the value of my membership reflected in this hotel. Or any Park Royal so far to be more accurate. Nice reception and commun area at the entance... but that's it... old rooms, rusty bathtubes, noisy a/c, poor, poor, poor. It's a shame.

Thank HectorEstuardo
Level Contributor
70 reviews
34 restaurant reviews
common_n_restaurant_reviews_1bd8 41 helpful votes
3 of 5 stars Reviewed August 15, 2015

For the money, this is a Canadian's bargain, and, boy do they like bargains. But, get an oceanfront room. Why are you there anyhow - to view the Pacific. and, what excellent views they have here.

1 Thank kudzu
Cranbrook, Canada
Level Contributor
4 reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed March 26, 2015

Food selection was good overall, but not kept hot enough. The Italian restaurant has the best deserts and nice quiet setting. We had no problems getting reservations. Adrian and other staff in the buffet very friendly. The staff here work very hard, and appreciate your tips, but the service is still excellent even without a tip - your smile goes... More 

Thank Shoppergirl2011
Level Contributor
11 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed March 8, 2015

Wonderful variety on their buffet, wonderful omlets for breakfast! The staff will do everything they can to accommodate your requests. It would be nice to have ice cream available for a sweet treat!!

Thank mndisneyfan
Manhattan Beach, California
Level Contributor
9 reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
1 of 5 stars Reviewed January 26, 2015

Mystery meat served daily. My girlfriend and I were sick for 3 days. There were very few people in our group that did not get sick from the hotel's food.

Thank CaribbeanAficionado
San Francisco, California
Level Contributor
8 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed January 8, 2015

The food at this resort is fresh and varied. Caters to all, vegetarians, vegans. Fresh fish everyday! This resort is 100% much better than their neighbor resort, Tesoro. Park Royal has larger and more modern rooms. Tesoro is has outdated, poorly maintained rooms, food is quite mediocre....

Thank Leonora G
South Dakota
Level Contributor
6 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed January 5, 2015

Food was great but service was horrible. Took forever to get food and french fries came out 20 minutes before burgers. Would go back again and hope service is better.

Thank Shelly T
Wayne, New Jersey
Level Contributor
18 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed March 2, 2014

The rooms, and food are ok, we have ben going there for many years. The management seems determined to cut corners, and save money. They ran out of certain types of liquor, and certain types of food. The service was excellent, and the staff is great. They need new management, and stop cutting corners. We will give another try next... More 

1 Thank Richard M
Level Contributor
17 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed February 18, 2013

I've stayed at this hotel half of my 14 years visiting Ixtapa. It is nice enough - they seem to try to upgrade things each year. The rooms are clean, but the showers are old. The air conditioner is quite cold, and I think there may be some mold spores growing in them - as every year I end up... More 

Thank pgraner
Medicine Hat, Alberta
Level Contributor
13 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed December 11, 2011

love having them make omelette for you right in front of you. Lunch restaurant by beach a nice chage, fresh fish for lunch, yum!

Thank CanadaBob6

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Restaurant Details

Rating summary
  • Food
    3 of 5 stars
    3.5 of 5 stars
  • Value
    3 of 5 stars
    4 of 5 stars
Breakfast, Dinner
Restaurant features
Wheelchair Accessible, Reservations, Seating, Waitstaff
Good for
Large groups
Location and Contact Information
  • Address: Boulevard Ixtapa, Lote 5-A Hotel Zone, Ixtapa, Zihuatanejo, Mexico
  • Location: Mexico  >  Pacific Coast  >  Guerrero  >  Zihuatanejo  >  Ixtapa

Questions & Answers

Questions? Get answers from Hotel Park Royal staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?