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Ratings and reviews

#150 of 287 Mexican in Tulum
Certificate of Excellence2017 - 2018 Winner
RATINGS
Food
Service
Value

Details

CUISINES
Seafood, Mexican, Peruvian, South American
Meals
Dinner
FEATURES
Reservations, Seating, Serves Alcohol, Outdoor Seating, Table Service
Reviews (60)
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37 results
Traveler rating
19
7
7
0
4
Traveler type
Time of year
LanguageEnglish
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Traveler rating
19
7
7
0
4
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Reviewed January 22, 2019 via mobile

After reading several favorable reviews we decided to go to Cilantro. Our group could not be more disappointed in the level of service. The staff was indifferent to us being there and when one of the entree's did not arrive we had to remind the...More

Date of visit: January 2019
Helpful?
Reviewed January 13, 2019

I had breakfast there for a week ! Mexican style perfect breakfast, fresh fruit, and eggs and chicken chilaquiles I love this place !

Date of visit: January 2019
Helpful?
Reviewed January 3, 2019 via mobile

It couldnt have been a more perfect place to celebrate Christmas eve in Tulum. All the courses were deliscious and the service was excellent. Cozy and very child friendly. We loved it.

Date of visit: December 2018
Helpful?
Reviewed January 3, 2019

European style cuisine with some Mexican dishes, very friendly service, good prices comparing to other restaurants in the area.

Date of visit: December 2018
Helpful?
Reviewed June 26, 2018

I absolutely adore this restaurant. The wait time was minimal, the prices were inexpensive compared to other similar restaurants and the food was great.

Date of visit: April 2018
Helpful?
Tulum Resorts M... T, Guest Relations Manager at Cilantro's, responded to this reviewResponded June 27, 2018

Thank you for your compliments, we are delighted that you enjoyed your meal with us. We hope you come back soon.

Reviewed May 8, 2018 via mobile

I would rate this 3.5 as it’s better than average but is not very good. There was nothing to complain about. The food was tasty and exceptionally large portions. We had the place to ourselves for most the meal (there was only one other couple...More

Date of visit: May 2018
Helpful?
Reviewed February 18, 2018

Great situation on the beach ( even better if the hotel group cleared the seaweed off the sand like the others do !) We ordered a margarita and a sol beer , tried for the crab sandwich( sorry, only available n December....well, why is it...More

Date of visit: February 2018
Helpful?
Tulum Resorts M... T, Manager at Cilantro's, responded to this reviewResponded April 7, 2018

Dear client, Thank you for your review, we deeply appreciate your constructive comments and we inform you that we currently are working with a new chef and menu. Our managing department is also aware of this and we hope to serve you again in the...More

Reviewed February 11, 2018

OMG! a private table for two on the beach with candles and torches and multiple waiters on an amazingly gorgeous night with a nearly full moon... what on Earth could possible make this scenario anything but perfect?!?!? oh yeah... THE FOOD! This place was expensive...More

Date of visit: February 2018
Helpful?1  
Tulum Resorts M... T, Manager at Cilantro's, responded to this reviewResponded April 7, 2018

Dear client, Thank you for your review, we are taking action on this matter. We have currently undergone a change in chef and menu. Our managing department is already informed and we would like to serve you again soon, please inform us when you return...More

Reviewed February 8, 2018

I've been eating at Cilantros while staying at Coral Tulum. The breakfast is a la carte and very deliscious with big sized dishes that are almost impossible to finish. They have a small dining room on the first floor that is covered and protected from...More

Date of visit: March 2017
Helpful?
Tulum Resorts M... T, Manager at Cilantro's, responded to this reviewResponded April 7, 2018

Dear Guest Thank you for your review, we are happy to hear that your experience with our restaurant was great. We will take your comments under consideration to better improve our services. Regards, Tulum Resorts

Reviewed December 26, 2017 via mobile

We spent a day in Cilantro. The beach is small, cosy, quiet and enjoyable. The service was absolutely perfect especially Marisol the concierge who was helpful and very kind. The only point we would improve is the lunch food. We ordered a lobster salad and...More

Date of visit: December 2017
Helpful?
Tulum Resorts M... T, Manager at Cilantro's, responded to this reviewResponded April 7, 2018

Dear Guest Thank you for your review, we are happy to hear that your experience with our restaurant was great. We will take your comments under consideration to better improve our services. Regards, Tulum Resorts

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Questions & Answers
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hoople-plus
November 6, 2017|
AnswerShow all 2 answers
Response from iveyguy | Reviewed this property |
Sorry I forgot the name of it. We like the restaurant so much, we booked a night there. It was lovely.
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