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Gitano Tulum

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COVID-19 update: See the added health and safety measures this property is taking.Read more

Ratings and reviews

Travelers' Choice2022
RATINGS
Food
Service
Value
Atmosphere

Mentioned in

  • How to do Mexico's celebrity beach resort Tulum on a budgetindependent.co.uk

Details

CUISINES
Mexican, Latin
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options

Location and contact

4.8 miles from Tulum Archaeological Site
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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your visit
  • Hand sanitizer available to guests & staff
  • Socially distanced dining tables
  • Staff required to regularly wash hands
  • Tables disinfected between guests
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Reviews (1,306)
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547
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LanguageEnglish
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Traveler rating
547
146
93
67
96
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All reviews tacos tuna tostada disco ball friday night mezcal cocktails small plates sat at the bar great cocktails cool vibe beautiful place amazing service jungle mila gypsy music kisses fever
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Reviewed yesterday

The food, environment, and music were all excellent! Hector and Samuel made our night very special!!

Date of visit: November 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed yesterday

Awesome environment, great food, amazing service (hector and samuel). Thank you for having us! We loved it!

Date of visit: November 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed October 20, 2022 via mobile

1st let me set the mood. We arrive on a Friday for a 7pm reservation they tell us we have a 2 hour time limit at the table but can stay later at the bar, that’s fine.they walk us to a table up by the...bar, the section is COMPLETELY empty. They seat us NEXT to a LARGE speaker. Like I’m talking 2 inches here. We ask to move to another identical table 6ft away. They refuse, “that table is for someone else” well … I am 100 percent sure they didn’t call and book the 2nd worst table in the house or any of the other 10 empty ones but they were INSISTANT that we could only sit at or should I say on the speaker. So we left. I was blown away by this insanity from the hostess. DO NOT go hereMore

Date of visit: October 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed October 5, 2022 via mobile

I had always heard a lot of good thing about the place so as soon as we had a chance we came to Gitano and it was even better than I expected. The guys were awesome, thanks a lot to Cristian which spoke with us...in our mother language Portuguese and offered a high level service. Thanks to Samuel and Luis and all other staff!!! I highly recommend the restaurant, such a good vibe and nice drinks/food!! 6 stars!More

Date of visit: October 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Grupo Gitano, Director General at Gitano Tulum, responded to this reviewResponded October 11, 2022

Thank you for visiting us and shearing your comments! We would love to hosting you again soon in the magical setting of Gitano Jungle! Best, Grupo Gitano

Reviewed September 20, 2022 via mobile

The food, cocktails, atmosphere and service from our server Juan and his partner were all fabulous. Best restaurant experience of our Tulum trip so far! Recommend the watermelon salad!

Date of visit: September 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Grupo Gitano, Director General at Gitano Tulum, responded to this reviewResponded September 27, 2022

Thank you for visiting us and shearing your comments! We would love to hosting you again soon in the magical setting of Gitano Jungle! Best, Grupo Gitano

Reviewed September 10, 2022 via mobile

I went here for my 50th birthday and bought 2 bottles of $160 champagne to share. Our total charge was over $500. We were made to leave immediately after dinner and before the champagne was finished. Aggressive people working here. Not a safe or enjoyable...experience!More

Date of visit: September 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed September 1, 2022

We had a great time. The music was great. The food was decent. The drinks were good. The staff was a little racist until we showed we were ready to spend. We got in and were put in the restaurant in the corner. Even though...we had a reservation and we explained them that we want to party and that we want to be close to the DJ. After getting onto the sad table that was offered to us, we had to ask for the manager and convince him that we will get the bottle service to get a table at the club area. This was a bit off a turn off After that the night was crazy, we had an insane night. We met so many interesting people, the party was good, the music was great. the service, the drinks everything was good, its a must party place.More

Date of visit: May 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Grupo Gitano, Director General at Gitano Tulum, responded to this reviewResponded September 6, 2022

Thank you for visiting us and shearing your comments! We apologize that our service did not satisfy your expectations. We would love to hosting you again soon in the magical setting of Gitano Jungle! Best, Grupo Gitano

Reviewed August 4, 2022

From the moment you walk in... It begins! Yep trendy, yet you soon see why! Fiid is superb, drinks on point, and the vibe is hip and refreshing! Do not miss!

Date of visit: August 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Grupo Gitano, Director General at Gitano Tulum, responded to this reviewResponded August 10, 2022

Thank you for visiting us and shearing your comments! We would love to hosting you again soon in the magical setting of Gitano Jungle! Best, Grupo Gitano

Reviewed July 27, 2022 via mobile

Came here for an evening with the wife and had Aurelio as our server and was pretty surprised with the level of service and attention. Was our five year anniversary and the team took good care of us hard couple to please and 10/10

Date of visit: July 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Grupo Gitano, Director General at Gitano Tulum, responded to this reviewResponded August 10, 2022

Thank you for visiting us and shearing your comments! We would love to hosting you again soon in the magical setting of Gitano Jungle! We will send your congratulations to Aurelio! Best, Grupo Gitano

Reviewed July 23, 2022 via mobile

Mila is an absolute beast!!!! She makes the best cocktails specifically the mojitos. Best in Tulum. 🐐 ❤️ 🍹 - Juan from Austin Texas

Date of visit: July 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Grupo Gitano, Director General at Gitano Tulum, responded to this reviewResponded August 10, 2022

Thank you for visiting us and shearing your comments! We would love to hosting you again soon in the magical setting of Gitano Jungle! We will send your congratulations to Mila! Best, Grupo Gitano

Reviewed July 23, 2022 via mobile

I went there on Thursday though their popular party is on Friday. The service was good and the food too (very good vegan options!). I didn’t find the place anything special though. The music was very commercial and loud and I wished to find there...a “Tulum style music” as tribal house, Latin house and organic house, but not (I passed by on Friday and if the music is the same you listen from outside again was commercial oriented). I went there cause I saw is very popular on Instagram but I left a bit disappointed and bored because I didn’t find a jungle vibe as other places very nice you can find just close by.More

Date of visit: July 2022
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Grupo Gitano, Director General at Gitano Tulum, responded to this reviewResponded August 10, 2022

I apologize on behalf of everyone at Gitano. Please know that your situation was an exception. As you can see on other reviews, we are known for taking ownership and caring deeply about our customers. Thanks for sharing your feedback. We’re sorry your experience didn’t...More

Reviewed July 15, 2022 via mobile

We celebrated a friend’s bachelorette dinner here. The ambiance is perfect. The service was amazing - Aurelio kept our drinks filled and our table attended to. The bride was brought a complimentary dessert with a light show. Not a detail was missed. Also appreciated how...mine and a friends reservation was accommodated so that both parties could sit directly side by side. 10/10More

Date of visit: July 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Grupo Gitano, Director General at Gitano Tulum, responded to this reviewResponded August 10, 2022

Thank you for visiting us and shearing your comments! We would love to hosting you again soon in the magical setting of Gitano Jungle! We will send your congratulations to Aurelio! Best, Grupo Gitano

Reviewed July 13, 2022 via mobile

Went to Tulum after 10 days in Cancun for a few days. My husband had to visit Gitano. Couldn’t stop talking about visiting the original Gitano! I can tell you this is not fine dining food. Our food was inedible over salted and tasted horrible...we left without finishing our food or ordering desert! The price was $150 usd for one entree and a side dish. Very disappointed in this experience as it was something my husband truly was excited for! All hype no execution!More

Date of visit: July 2022
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Grupo Gitano, Director General at Gitano Tulum, responded to this reviewResponded August 10, 2022

I apologize on behalf of everyone at Gitano. Please know that your situation was an exception. As you can see on other reviews, we are known for taking ownership and caring deeply about our customers. We can’t fix the past but you have my personal...More

Reviewed July 8, 2022 via mobile

Food was BOMB good. Aurelio served us and service, taste, music.. ambiance.. ALL *chefs kiss* the best night and we popped over to Rosa across the street after to keep the party going! We had the shrimp tacos, fish, cheese app and spicy margs. I...love all Gitano locations! <3 thank you!More

Date of visit: July 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Grupo Gitano, Director General at Gitano Tulum, responded to this reviewResponded August 10, 2022

Thank you for visiting us and shearing your comments! We would love to hosting you again soon in the magical setting of Gitano Jungle! We will send your congratulations to Aurelio & our chefs! Best, Grupo Gitano

Reviewed July 8, 2022 via mobile

Aurelio was a sweetheart and our drinks were at the table before we were done ordering our food. The food was AMAZING. I got the banana fish and beets. Vibe was great and music was perfect

Date of visit: July 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Grupo Gitano, Director General at Gitano Tulum, responded to this reviewResponded August 10, 2022

Thank you for visiting us and shearing your comments! We would love to hosting you again soon in the magical setting of Gitano Jungle! We will send your congratulations to Aurelio! Best, Grupo Gitano

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Questions & Answers
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cab0mac91
November 8, 2021|
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Response from grupogitano | Property representative |
Yes we are! You can text us at +55 66114508 for more info!
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Frequently Asked Questions about Gitano Tulum

Yes, Gitano Tulum is taking precautions against COVID-19. A full list is available within the "safety precautions" section of this page.

Gitano Tulum is rated accordingly in the following categories by Tripadvisor travelers:
  • Food: 4
  • Service: 4
  • Value: 3.5
  • Atmosphere: 4.5