We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
$7 - $24
CUISINES
Cafe, Healthy, International
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
View all details
meals, features, about
Reviews (346)
Filter reviews
225 results
Traveler rating
157
34
11
10
13
Traveler type
Time of year
LanguageEnglish
More languages
Traveler rating
157
34
11
10
13
Show reviews that mention
All reviews brunch bread french toast pancakes salmon chilaquiles spanish breakfast green juice healthy breakfast breakfast spot wait for a table nice atmosphere fresh ingredients amazing service smoothies egg bowl
Selected filters
FilterEnglish
Updating list...
Reviewed October 19, 2021 via mobile

very delicious breakfast, all freshly hand made, the smoothies are very good and large and the egg dishes just great. highly recommended, especially also because the service is very friendly on top of all

Date of visit: October 2021
Helpful?
Reviewed October 2, 2021 via mobile

Food was delicious and service was great. There was a 16% fee added to the bill, which was mistaken for an added gratuity. The woman working the register was incredibly rude about this, making a scene in the middle of the restaurant. We speak Spanish...and so there were no language issues here. I was stunned at the energy of this person and how this misunderstanding was handled. Once the issue was made clear, that the added 16% was a tax(which is supposed to be already factored into the menu prices) and not an added gratuity, I tipped over 20%, as I nearly always do, having worked in the service industry. I will never return to this restaurant after such a scene. Ever.More

Date of visit: September 2021
Helpful?1  
Reviewed September 3, 2021

Crossaint was dry but they wouldn’t replace it, even though we didn’t finish it. Food was mediocre. Service was terrible. They charge us twice.More

Date of visit: September 2021
Helpful?
DelCielo, Agencia/Consultora at DelCielo, responded to this reviewResponded September 8, 2021

Hi Wanderer! All of our bakery is ALWAYS a fresh produce: no exception, since forever. We would have understood if you didn't like it, (or not?) as soon as our staff brought it to your table, and not at the end of your meal. About...More

Reviewed August 31, 2021

The quality of the food is really really good. We ordered the mexican bowl (YUMMY), the pancakes (Amazing) and the Chilaquiles (also sooo delicious) and everything presented in a beautiful way. What I liked the most was the cappuccino and the coffee which was really...good (saying that as European;-). We were really lucky because we did not have to wait for a table but about half an hour later it good so full with lots of people waiting in a line. Go there before 10 am to avoid waiting too long.More

Date of visit: August 2021
Helpful?
DelCielo, Agencia/Consultora at DelCielo, responded to this reviewResponded September 8, 2021

Thank you for your review! Our coffee is 100% organic, Mexican and freshly brewed! We love to hear you had the DelCielo experience. Hope we meet again!

Reviewed August 14, 2021

We went as a family of three (including 1 y/o toddler) and were seated right away. Nice location, extensive menu and reasonable prices. We ordered three entrees, smoothie bowl, a coffee and matcha latte. We waited about 45 minutes for the food and had to...remind the server a couple of times for our waters. Overall good experience but had we known the wait was going to be that long we would have gone closer to when they first opened.More

Date of visit: August 2021
Helpful?
Reviewed July 25, 2021 via mobile

I have no clue how this place has such rave reviews. Overall: Let’s start with the positives - kind waitstaff, cute design, and excellent juice smoothies (tropical breeze and wild forest). However, the downfall is the food. The specifics: We got the salmon florentine and...super bowl (with açaí). The salmon dish came recommended by the server and was just so bad. The salmon itself was not smoked as advertised but completely cooked like seafood. The poached egg was overcooked and not runny, and the hollandaise sauce was just melted butter — oh, and why are you putting bacon on smoked salmon?! The açaí in the bowl was an odd consistency. I’ve been to Brazil and eaten my weight in açaí, it should be smooth and well blended. This was chunky and not even that cold. To top it off, it’s as though they grabbed every “healthy” sounding fruit and nut and threw it on top. It was a mishmash of randomness. Ok, my rant is done. This place is seriously not worth the 5 stars it’s getting. I would recommend asking if they can do smoothies to go and skipping it altogether for food.More

Date of visit: July 2021
Helpful?
Reviewed June 29, 2021 via mobile

We had high expectations after reading about this restaurant in a web post, but were sorely disappointed. On the plus side, the coffee, bread and my English breakfast were great (more or less). We waited approximately 45 minutes for our meal though, no doubt due...to the large takeout order that arrived after us. Worst though was that my wife’s Avocado toast arrived stone cold. Service was friendly but inattentive - no one approached us between the time our order was taken and food arrived 45 minutes later. No apologies or explanation offered.More

Date of visit: June 2021
Helpful?
Reviewed May 29, 2021 via mobile

Great brunch! I would definitely recommend this place for a trip. There will be a wait, but it’s worth it. The food was fresh and tasty.

Date of visit: May 2021
Helpful?
Reviewed May 10, 2021 via mobile

The great advantage is the ability to work with good WiFi and you only need to order a coffee. It's hard to find such a tolerant place to work all over Tulum!

Date of visit: May 2021
Helpful?2  
Reviewed March 27, 2021

This morning Me and my husband went to Delcielo for breakfast very exited to try the new place. We went there with our certify Service dog, Coco, little female shitzu and the waitress at the door , very rude and unwelcome, told us that we...couldn't come in because they didn't aloud dog.We told her and explain she was a service dog, we show the ID card certifications etc, and she refuse to let us seat outside in the patio, to be precise! We asked to talk to the owner or the manager and she said they were not there, something we didn't believe. With a service animal NOBODY can deny service, for no reasons.We went to a doctor with our Service dog, and restaurants to Hotel zone!We will never try to go there again and I will make sure I spread the word on how rude and unwelcome the stuff is. And FYI for the owner or the Manager, train your stuff to be informed about Service animals since they have no clue!! Do not go there, there are many other amazing and better places in Tulum than this one with a MUCH better service.More

Date of visit: March 2021
Helpful?1  
View more reviews
Best nearby
Best nearby hotelsSee all
Xibalba Hotel
85 reviews
.04 miles away
Downtown Tulum Hotel
17 reviews
.06 miles away
Hotel Posada 06 Tulum
424 reviews
.06 miles away
Ginger Hotel
159 reviews
.08 miles away
Best nearby restaurantsSee all
Taqueria Honorio
696 reviews
.04 miles away
Yaax Ik
64 reviews
.05 miles away
Peperina Merida
17 reviews
.03 miles away
Best nearby attractionsSee all
Easy Chango
154 reviews
.02 miles away
Iguana Bike Shop
25 reviews
.02 miles away
Damajuana Mezcaleria
14 reviews
.03 miles away
Shantala Spa
30 reviews
.03 miles away
Questions & Answers
Get quick answers from DelCielo staff and past visitors.
Note: your question will be posted publicly on the Questions & Answers page.
Submit
Posting guidelines
Is This Your Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Free Listing
Frequently Asked Questions about DelCielo

Yes, DelCielo offers takeout services.

DelCielo is rated accordingly in the following categories by Tripadvisor travelers:
  • Food: 4.5
  • Service: 4.5
  • Value: 4.5
  • Atmosphere: 4.5