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El Gourmet

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COVID-19 update: See the added health and safety measures this property is taking.Read more
Travel safe during COVID-19
What you can expect during your visit
  • Hand sanitizer available to guests & staff
  • Staff required to regularly wash hands
  • Single-use or sanitized menus
Updated 09/30/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from El Gourmet
Updated 09/30/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
$4 - $10
CUISINES
Italian, Cafe, International, Healthy
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
View all details
meals, features, about
Reviews (418)
Filter reviews
217 results
Traveler rating
182
25
4
4
2
Traveler type
Time of year
LanguageEnglish
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Traveler rating
182
25
4
4
2
Show reviews that mention
All reviews sandwich paninis bread juice prosciutto main avenue great lunch a late lunch pesos beach
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Reviewed 3 weeks ago

We had breakfast here on Christmas Day. Had very tasty omelets and the person waiting on us was so very nice and helpful. Very grateful they were open. We also came back a couple days later for more omelets to go just because we knew...how good it would be. Thank you!More

Date of visit: December 2020
Helpful?
Reviewed 4 weeks ago

Wonderful atmosphere and service! The mix grill was delicious shared for two after a long day at the beach! We will definitely come back

Date of visit: December 2020
Helpful?
Reviewed November 21, 2020 via mobile

This is Gourmet! They use real products, like chorizo, provolone cheese etc! Came back here 10 times in 3 weeks! Good prices, and the best mango&passionfruit juice - not just water, but filled with taste🙂 They also got good coffee and kind people! They take...card and dont surcharge for it like alot of places. They also dont beg for tips, like all other places! Go there and enjoy🙂More

Date of visit: November 2020
Helpful?
Reviewed November 13, 2020 via mobile

The lady at the cashier passed our credit card and debit card 4 times saying that the connections wasn’t going thru but the payments passed 3 time in our bank account. I showed her my bank account with the exact amount and the name of...the place and she was still arguing with us. It was clearly indicated in my bank account that the amount was in negative. She was so rude, worst costumer service ever. The service was super slow and they only had 2 tables occupied in the restaurant. Plus they didn’t had the dressing for my salade and they didn’t told me so they brought me dried lettuce without anything. I am not the type of person to write bad review but she pissed us so much. Amazing of great other places in Tulum go somewhere else 😉More

Date of visit: November 2020
Helpful?
Reviewed August 12, 2020

I have been several times here and loved It... I dont know if It Is because of the covid Situation, they aré short on staff, or what the issue was but The waitress Had no idea on the menú, couldnt answer any of our questions...and you could tell that she has no experience in Serving tables (or selling). MU boyfriend asked for 2 Different dishes that they didnt have available but werent told about that until several minutes after we order It. When we finally got our food my baguette came without the salami AND the tomato, I had to stand up from the table and got to talk to the cashier to mention that the ítems were missing, they brought It back again without the tomato. The baggets were ok, nothing crazy good (as i remember it) i think i Wouldnt say anything but also the price Is not cheap. The juices were really nice, the coffee ok AND the tiramisú was amazing. They have a nicer place than when they were in the main avenue, AND even when they just moved the things were very good. This Time was dissapointing. Hope you get back to the quality as It wasMore

Date of visit: July 2020
Helpful?
raulmY191ND, Propietario at El Gourmet, responded to this reviewResponded September 14, 2020

Thank you for the comments we will take them into account, our commitment to service and quality is very great, we regret your bad experience and we will work so that in the future you have a better visit

Reviewed July 9, 2020 via mobile

This place exceeded my expectations. The service was amazing and the food was even better. Everything was so fresh and delicious!

Date of visit: July 2020
Helpful?
raulmY191ND, Propietario at El Gourmet, responded to this reviewResponded September 14, 2020

Thank you

Reviewed March 22, 2020

I really enjoyed the atmosphere......Very vibey. Owner was very nice. Food is very fresh and good 😋

Date of visit: March 2020
Helpful?
raulmY191ND, Propietario at El Gourmet, responded to this reviewResponded May 19, 2020

thank you very much enjoy them your visits come back ready

Reviewed March 22, 2020 via mobile

Stumbled across this gem and it is amazing.everything is fresh very welcoming vibe. The fruit is fresh.

Date of visit: March 2020
Helpful?
raulmY191ND, Propietario at El Gourmet, responded to this reviewResponded May 19, 2020

thank you very much for the description it was a pleasure to serve you

Reviewed March 22, 2020 via mobile

This place is so nice, had one of the best mimosa which was so refreshing!! Absolutely love!! And the fruit plate was amazing and fresh.

Date of visit: March 2020
Helpful?
raulmY191ND, Propietario at El Gourmet, responded to this reviewResponded May 19, 2020

come back soon, thank you very much

Reviewed February 7, 2020 via mobile

We had the Malefica salad and steak heart and both were simply delicious! Would definitely recommend to eat there

Date of visit: February 2020
Helpful?
raulmY191ND, Propietario at El Gourmet, responded to this reviewResponded February 11, 2020

THANKS DOMINIQUE!!! Enthusiasm moves the world!!!!

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Questions & Answers
Ask a question
MichaelAndDarahD
October 3, 2016|
AnswerShow all 3 answers
Response from barbarapO8074SD | Property representative |
Hi! Thanks for trying to visit us. We were supposed to be open at the end of october but it was impossible due to some issues. Anyway, we have just opened and it has been great to see so many customers and friends enjoying... More
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