We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Ratings and reviews

Travelers' Choice
RATINGS
Food
Service
Value

Details

CUISINES
Mexican, International, Latin
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Breakfast, Lunch, Dinner
View all details
meals, features, about
Reviews (270)
Filter reviews
174 results
Traveler rating
136
24
10
2
2
Traveler type
Time of year
LanguageEnglish
More languages
Traveler rating
136
24
10
2
2
Show reviews that mention
All reviews quesadilla guacamole fish tacos juice grand hyatt every morning fruit bowl we ate breakfast outdoor seating food was great amazing restaurant mexican food dining experience our waiter esmeralda beach servers
Selected filters
FilterEnglish
Updating list...
Reviewed 3 weeks ago

Came with friends for 10 days and had the included breakfast everyday. The food was delicious, though little variation from day to day (for such a long stay). The staff was very friendly and attentive, especially Teresita, who remembered our drink order after day 1....She engaged with us and wore a smile in her eyes.More

Date of visit: November 2020
Helpful?
GHPDC, Marketing at La Cocina, responded to this reviewResponded 2 weeks ago

Dear Jess, Thank you for taking the time to write your review on TripAdvisor. It is rewarding to know that we have succeeded in providing you an exceptional experience, our staff will be thrilled to hear your feedback. We look forward to welcoming you back...More

Reviewed 3 weeks ago via mobile

Excellent breakfast buffet. Attentive servers. Teresita was especially great always serving with a smile in her eyes (since she has to wear a mask). Restaurant adhered to all safety requirements for COVID and has a good deal of outdoor seating to keep everyone even safer.More

Date of visit: November 2020
Helpful?
GHPDC, Owner at La Cocina, responded to this reviewResponded 2 weeks ago

Dear Emily, Thank you for providing your feedback. It is great to hear that you enjoyed our breakfast buffet as well as our attentive services, specially from Teresita, she will be happy to hear about it! it is one of our top priorities to make...More

Reviewed 3 weeks ago

Had a great experience and a wonderful breakfast every morning. Teresita gave us outstanding service every morning and greeted us with a smile. She was a pleasure to talk to as well.More

Date of visit: November 2020
Helpful?
GHPDC, Owner at La Cocina, responded to this reviewResponded 2 weeks ago

Dear Harumi, Thank you for posting your review. We are delighted to know that you had a great breakfast experience and pleased with the service provided by Teresita. We’ll make sure she knows about your kind words. We look forward to welcoming you back on...More

Reviewed October 5, 2020

We had the breakfast every morning a la covina. Excellent service feom Teresita, after 1 day she remembered everything we want coffee, juice how we want our eggs. Super Nice Teresita and excellent food.More

Date of visit: October 2020
Helpful?
GHPDC, Marketing at La Cocina, responded to this reviewResponded October 8, 2020

Dear guest, Thank you for posting your review on Trip Advisor. We are delighted to know that you had a wonderful breakfast experience and were pleased with the service provided by our associate Teresita. All your kind comments are truly appreciated and we look forward...More

Reviewed October 5, 2020

My best friend and I spent our 30th birthday at the Grand Hyatt this past week and due to Covid-19 and a tropical storm, the other restaurants were closed. We were a little disappointed at first with only having one option but we quickly were...happy campers because La Cocina was always consistently wonderful. We were there every morning and had a tasty breakfast.... had a guacamole class with the head Chef (so fun). The service and cleanliness was impeccable. The highlight of our trip was meeting Teresita who served us every morning and lunch. She is a ray of sunshine and even though we couldn't see her beautiful smile through her mask - we knew she was smiling. She truly made our stay and dining experience the best by being so personable and attentive. Thank you, Teresita. We hope to see you again!More

Date of visit: October 2020
Helpful?
GHPDC, Marketing at La Cocina, responded to this reviewResponded October 8, 2020

Dear Jade, Thank you for posting your review on TripAdvisor. We are glad to know that our restaurant "La Cocina" met your expectations even during the circumstances due to the storm, likewise, we are flattered to know that the service provided by our associate Teresita...More

Reviewed September 23, 2020 via mobile

i've been to the grill a few times, but it was temporarily closed. la cocina was a nice surprise and some menu items from the grill were fused in. i thoroughly enjoyed the ribeye and oreo cheesecake. pedro and his female counterpart were awesome! i...was introduced to the super cool chef who does a wonderful job! thanks!More

Date of visit: September 2020
Helpful?1  
GHPDC, Marketing at La Cocina, responded to this reviewResponded September 24, 2020

Dear Guest, Thank you very much for your review. The compliments regarding the cuisine and the service delivered by our associates are very much appreciated by the team. It is also wonderful to hear that you had such a great time during your visit. We...More

Reviewed August 30, 2020

Due to Covid the hotel was closed for a couple of months, so maybe this is the reason for the bad experience. This restaurant used to be expensive but OK, we like the location, the decor and ambiance. Last night, THE SERVICE WAS GREAT, this...is the only thing that we should highlight. The food was not good, the rib eye was too thin with too much fat and not hot enough, the mashed potatoes were cold, we had to send them back to warm them more. My ceviche was tasteless. Ceviche is very easy to prepare, but this one was not tasty at all, I had to keep asking for lemons, still nothing made it taste better. I also have to say that the menu has very few choices and the PRICES are OUTRAGEOUS! We live in Playa del Carmen and will be never back again.More

Date of visit: August 2020
Helpful?
Mobile60912570953, Marketing at La Cocina, responded to this reviewResponded September 8, 2020

Dear Adriana, Thank you for posting your detailed feedback on the recent dining experience you had. Although it was a pleasure having you as our guest, we understand that we have not reached your utmost expectations. Rest assured that your comments would be shared with...More

Reviewed July 27, 2020 via mobile

Stayed here a few days in July with my wife and had breakfast and lunch here. First let me tell you the staff at this restaurant provides some of the finest service I have had anywhere. Teresita and Pablo specifically made our stay so much...fun and kept us coming back for drinks and snacks! Such kindness and attention to detail from them both. These two will be the reason we return and will recommend this hotel to our friends. Surprisingly nice wine list and cocktails that were strong and delicious. If you are staying at the Grand Hyatt be sure to stop in at La Cocina you will be glad you did!More

Date of visit: July 2020
Helpful?
Mobile60912570953, Marketing at La Cocina, responded to this reviewResponded September 8, 2020

Dear Matthew, We appreciate your time for sharing a review on TripAdvisor. We are happy to note that you had a wonderful dining experience, especially the great service delivery by Teresita and Pablo. It would be a great pleasure to welcome you back as our...More

Reviewed July 12, 2020 via mobile

Wonderful food for both breakfast & dinner. Ate here multiple times on our last trip. Everything was delicious. For breakfast, my favorite was the avocado toast & the fruit bowl. So fresh. For dinner, any fish they had was prepared to perfection. Highly recommend the...cerviche as the appetizer. The tres leches cake is a great way to end the meal. Will definitely return. The staff is all very friendly, especially Karen, who was able to recommend her favorites, which were great.More

Date of visit: July 2020
Helpful?
Mobile60912570953, Marketing at La Cocina, responded to this reviewResponded September 8, 2020

Dear Francesca, We are glad to see your review shared with us and it is a pleasure to hear you had the best breakfast and the amazing complete dinner you had in La Cocina. It would be a great pleasure to welcome you back on...More

Reviewed July 7, 2020

We ate at La Cocina every night during our stay at the Hyatt and it did not disappoint! Every meal we had was absolutely delicious. All of our servers were exceptional, especiallyTeresita!More

Date of visit: July 2020
Helpful?
Mobile60912570953, Marketing at La Cocina, responded to this reviewResponded September 8, 2020

Dear Guest, Thank you for taking the time to share your review on TripAdvisor. It was a pleasure to have you as our guests and we do appreciate your kind words regarding the food being amazing. We look forward to welcoming you back again in...More

View more reviews
Best nearby
Best nearby hotelsSee all
Grand Hyatt Playa Del Carmen Resort
3,217 reviews
.02 miles away
Hilton Playa del Carmen, an All-Inclusive Adult Only Resort
21,099 reviews
.09 miles away
Aldea Thai Luxury Condohotel by Mistik
483 reviews
.11 miles away
La Divina by Aldea Thai
17 reviews
.12 miles away
Best nearby restaurantsSee all
Rockas Jamaican Kitchen
334 reviews
.18 miles away
Chef's Plate
474 reviews
.11 miles away
The Grill at 1- 26
509 reviews
.03 miles away
Best nearby attractionsSee all
Kool Beach Club
1,809 reviews
.09 miles away
Riviera Maya
1,284 reviews
.21 miles away
Flyboard Playacar
9 reviews
.06 miles away
Coralina Daylight Club
2,084 reviews
.08 miles away
Questions & Answers
Ask a question
jj m
January 20, 2019|
AnswerShow all 2 answers
Response from Carmen-Baquedano | Property representative |
Hello, we offer a la carte menu for dinner but we can offer you some options for your group, please feel free to contact me by phone 984 875 1234 ext. 6250 or send me your information to contact you. Best regards, Carmen... More
0
Votes
Google Translation
Txn_Travelr
June 8, 2017|
AnswerShow all 3 answers
Response from Santiago R | Property representative |
Good Morning! Our breakfast buffet is $510 pesos, service charge and taxes are included. We serve it every day from 7am to 11:30am. We look forward on receiving you. Best, Santiago Ruvalcaba La Cocina Restaurant Manager
1
Vote
Google Translation
Is This Your Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Free Listing