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Sur Steakhouse

Avenida 5, Norte 10, Playa del Carmen 77710, Mexico
+52 984 803 2995
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Overview
  • Excellent66%
  • Very good19%
  • Average8%
  • Poor3%
  • Terrible2%
Travelers talk about
“steak” (289 reviews)
“empanadas” (32 reviews)
Open Now
All hours
CUISINES
American, Steakhouse, Argentinean, Vegetarian Friendly
PRICE
$$$$
DETAILS
Avenida 5, Norte 10, Playa del Carmen 77710, Mexico
Service
Food
Value
Atmosphere
Write a Review
Reviews (1,180)
Traveler rating
Traveler type
Time of year
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231 - 240 of 1,180 reviews

Reviewed April 18, 2016

Was looking for a nice place to eat on the main strip. Was myself, my wife and my two young girls. Ended up here because it looked nice and we were craving a good steak. We ended up sitting on the street because we wanted...More

Thank Onyx W
Azotea G, Director de Relaciones Públicas at Sur Steakhouse, responded to this review

Good day. Thank you very much for sharing your opinion about our restaurant, we hope to visit again soon, for us is a compliment to know that your visit was enjoyable. Kindest regards.

Reviewed April 16, 2016

Asked to make a change on the surf & turf from tenderloin to NY strip which they said was possible. My medium to well steak when arrived was blue and had to go back twice. The lobster was overly salty but decided not yo complain...More

Thank Marc F
Azotea G, Director de Relaciones Públicas at Sur Steakhouse, responded to this review

Good day. We very much regret the situation that lived in our restaurant, we hope we can give a second chance to provide better service and quality of our restaurant. Kindest regards.

Reviewed April 15, 2016 via mobile

The hostess was not too cordial in finding a place for one person. After asking for how many she said they had nothing. ? Seems odd when you are 1/2 full. In the future i will only use harry's for its washroom facilities...appropriately.

Thank Richard B
Reviewed April 9, 2016

We have been coming to Playa del Carmen for 30 years, but our first visit to Sur. We had a most delightful evening. The wait staff was excellent, every attention to detail was made, and the food and drinks were excellent. We would highly recommend...More

Thank lizagazelli2016
Azotea G, Director de Relaciones Públicas at Sur Steakhouse, responded to this review

Good day. We appreciate your visit and time to write a review of our restaurant. We hope you coming back soon. Kindest regards.

Reviewed April 3, 2016 via mobile

My partner and I were very ill for three days and could barely eat anything. We wanted to go somewhere very well known to make sure we wouldn't get sick again on our holiday which led us to Sur Steakhouse from great reviews on trip...More

1  Thank Tara H
Azotea G, Director de Relaciones Públicas at Sur Steakhouse, responded to this review

Good day. We feel completely flattered by your comments, we appreciate your visits and time to write a review of our restaurant. Kindest regards.

Reviewed April 3, 2016

This is a great spot in the heart of 5th Ave in Playa. Street level is fully outside, under a roof though, while upstairs is open but has a more "inside" feel. The stunning backlit bar serves very interesting craft cocktails which compare favorably with...More

Thank radmcca2016
Azotea G, Director de Relaciones con Clientes at Sur Steakhouse, responded to this review

Good day, Thank you very much for your comments about our restaurant. We hope you come back soon. Best regards.

Reviewed April 2, 2016

We loved our evening at Sur. Food was amazing. I had a chicken breast stuffed with asparagus and wrapped in bacon. Served over mashed potatoes with a sauce that was to die for. Can't wait to have it again. My husband had a New York...More

Thank Cheryl M
Azotea G, Director de Relaciones Públicas at Sur Steakhouse, responded to this review

Good day. Thank you very much for visiting our restaurant. We hope you visit us again soon. Kind regards.

Reviewed March 22, 2016

Sur is situated on a corner so stands out when you walk past it. The bar is amazing! Modern and fancy and you can sit at the bar just to have drinks or eat there also if you wish. Myself and my friend were seated...More

Thank NatalieBrereton
Azotea G, Director de Relaciones Públicas at Sur Steakhouse, responded to this review

Good day. Thank you very much for letting us know your experience in our restaurant, we feel very happy to know that the work that this is done at the level of our customers. Receive cordial greetings.

Reviewed March 19, 2016 via mobile

We staid in Playa del Carmen for one month and we've got the chance to go to most of the top rated restaurants in town. Sur was the restaurant that we've returned to the most (5-6 times), whether for lunch, dinner or just desert. The...More

Thank Monica G
Azotea G, Director de Relaciones Públicas at Sur Steakhouse, responded to this review

Good day. Thank you very much for your comment about our restaurant, we feel very happy to be recommended by our customers, that is the true value of our work. Receive a greeting.

Reviewed March 19, 2016 via mobile

We stumbled upon this place on our second night in Playa. We were just stopping for a drink and our bartender, Alejandro, turned it into our favorite part of the night. I know a little bit about tequila, but he gave us a course on...More

Thank charps24
Azotea G, Director de Relaciones Públicas at Sur Steakhouse, responded to this review

Thank you very much for your visits to our restaurant. It is a compliment to know that your experience in Sur Steakhouse was good to return on several occasions. We hope to see you again when you return to Playa del Carmen. Regards.

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Questions & AnswersAsk a question
Daniel C
Does the restaurant allow dogs?
April 3, 2017|
Answer Show all 2 answers
Response from BorisNovosel | Reviewed this property |
yes it does
0
Votes
Deborah P
Is this restaurant owned by Lisa Vanderpump, just wondering.
February 15, 2015|
Answer Show all 3 answers
Response from Azotea G | Property representative |
Hello Deborah P, Sur is not owned by Lisa Vanderpump. The owners are Mexican.
1
Vote
Somosmar
Aproximadamente cuánto sale una cena de una entrada Botella de vino Y dos cortes de carne ?
November 15, 2015|
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
$40 - $60
Meals
Lunch, Dinner, Late Night, Drinks
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Dining Style
Casual Elegant
Good for
Large groups, Families with children, Business meetings, Bar scene, Special occasions, Romantic
Open Hours
Sunday
12:00 pm - 2:00 am
Monday
12:00 pm - 2:00 am
Tuesday
12:00 pm - 2:00 am
Wednesday
12:00 pm - 2:00 am
Thursday
12:00 pm - 2:00 am
Friday
12:00 pm - 2:00 am
Saturday
12:00 pm - 2:00 am
Location and Contact Information
  • Address: Avenida 5, Norte 10, Playa del Carmen 77710, Mexico
    (Calle 12 & 14)
  • Location: Mexico  >  Yucatan Peninsula  >  Quintana Roo  >  Riviera Maya  >  Playa del Carmen
  • Phone Number: +52 984 803 2995