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Sur Steakhouse

Ratings and reviews

Certificate of Excellence2015 - 2018 Winner
RATINGS
Food
Service
Value
Atmosphere
PRICE RANGE
$40 - $60
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Lunch, Dinner, Late Night, Drinks
CUISINES
American, Steakhouse, Seafood, Argentinean
FEATURES
Outdoor Seating, Seating, Waitstaff, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Reviews (1,914)
Filter reviews
1,202 results
Traveler rating
900
167
78
32
25
Traveler type
Time of year
LanguageEnglish
More languages
900
167
78
32
25
Show reviews that mention
All reviews steak empanadas salad grilled octopus oysters bread french fries mashed potatoes surf and turf sushi our waiter cooked to perfection people watching great restaurant attentive service food was amazing great dinner
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1 - 10 of 1,202 reviews
Reviewed 2 days ago via mobile

Good drinks delicious food. wonderful! the night was nice, you can talk with friends, spend time and have fun.

Date of visit: January 2019
Thank JackPierreTomeller24
Reviewed 3 days ago via mobile

We have decided to celebrate the opening night of our honeymoon in the Sur Steakhouse, and we are glad that we did. The staff was very attentive and professional, especially the "blondeish" supervisor lady (apologies, I forgot to write your name down...) and our waiter...More

Date of visit: January 2019
Thank Gergő L
Reviewed 1 week ago

The evening started well and then seemed to go rough after that. Keep in mind there were over 20 open tables during our visit... The music was low when we sat down and we couldn't hear each other by the time we left. 3 of...More

Date of visit: January 2019
Thank Frank S
Reviewed 1 week ago

Honestly, according to the reviews my boyfriend and I came here excited to eat. We went the first week of January 2019, I got the salmon and he got the Rib Eye steak. What a disappointment. The steak was not good it tasted like someone...More

Date of visit: January 2019
Thank Farah A
Reviewed 2 weeks ago via mobile

This was our 3rd time eating at Sur. First time in 2017 was great food and great service. Second time in January 2018 food was good and service was mediocre. Tonight was a new low. Our waiter Froylan first hounded us from the second we...More

Date of visit: January 2019
Thank 845dawnb
Reviewed 3 weeks ago

I had dined at Sur several months ago. I enjoyed the food, but, was a bit put off by thedifference in the noted prices online and the price at the restaurant. However, my son who was visiting me wanted to try them out. So, we...More

Date of visit: December 2018
Thank Brenda Z
Reviewed 3 weeks ago via mobile

Thanks to Rodrigo for invitation to this special place! The food was delicious. Everything we were ordering tasted good. The ambience is cozy. Right in the center of Playa Del Carmen. Great location and great place. Thanks for having us here.

Date of visit: December 2018
Thank Elisa L
Reviewed 3 weeks ago via mobile

Right on the 5th avenue, very alive, with fresh breeze from the sea. I loved my salmon and chocolate volcano! One of the best options in Playa definitely! Special thanks to Rodrigo for excellent attention and service! Very recommended.

Date of visit: December 2018
Thank NikaFichidindia
Reviewed 3 weeks ago

Fact is, the food at Sur is likely good, given the other reviews and our experience at other restaurants in this group and we really were looking forward to enjoying a fine steak and cab but...we were seated just below one of the many torturous...More

Date of visit: December 2018
Thank DavidH41804
Reviewed 4 weeks ago via mobile

I went to dinner with my wife, they gave me a wrong meat cut after forty five minutes of waiting, so the solutions I got to them mistake that ruined my dinner was totally poor. We live in Playa del Carmen and we will never...More

Date of visit: December 2018
1  Thank MMoscoso1980
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Questions & Answers
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PAULA H
October 24, 2018|
Answer
Response from GrupoAzoteaPlaya | Property representative |
Buenos dias Paula, Para Navidad el menu serà a la carta. Los que si podemos hacer para una reserva de 9 personas es extenderles el menu de grupos. Con gusto se lo podemos compartir llamando a 5568029823 Quedamos en espera... More
0
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TrinaH125
April 2, 2018|
AnswerShow all 6 answers
Response from Joseph C | Reviewed this property |
No you don't
0
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Macntuck
January 21, 2018|
AnswerShow all 4 answers
Response from Susan G | Reviewed this property |
Absolutely! Men and women can dress up or down at anytime of the day or night at this restaurant, and anywhere else in Playa for that matter, outside of the all-inclusive hotels. Those hotel restaurants are the only places... More
1
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