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Ratings and reviews

Travelers' Choice
RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
$40 - $60
Meals
Lunch, Dinner, Late Night, Drinks
FEATURES
Reservations
Reviews (2,088)
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1,298 results
Traveler rating
976
178
80
35
29
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Time of year
LanguageEnglish
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Traveler rating
976
178
80
35
29
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All reviews steak empanadas salad grilled octopus oysters bread mashed potatoes our waiter cooked to perfection people watching great restaurant great food and service great dinner jorge avenue waiters medium
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Reviewed November 27, 2019

Just to let everyone know, SUR closed its doors last week and it appears that a different restaurant will open in that location after extensive remodeling.

Date of visit: November 2019
Helpful?1  
Reviewed November 4, 2019 via mobile

Wife and I had dinner. Great location. My picanha was great in flavor but had too much fat. 40% of cut was thrown away. Wife had pasta which didn’t compare.

Date of visit: November 2019
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Reviewed October 19, 2019

We have dined here many times, and decided to go again for family/friends dinner. This restaurant is consistently excellent - all around! The service was excellent our waiter Julio, stopped by to make sure that everything was as expected, and surprised us with marshmallows that...we could roast right at the table- it was divine! The food, presentation, ambiance, and service is top notch excellent! You must check this restaurant out, you will not be disappointed!More

Date of visit: October 2019
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Reviewed October 13, 2019 via mobile

This restaurant’s food and service are superb. Located in a walking shopping area close to ocean. It is lively with music. Lots of fun entertainment. Warm and welcoming and Julio, the server paid attention to detail

Date of visit: October 2019
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Reviewed October 8, 2019 via mobile

We enjoyed our dinner at Sur with two Rib eye steaks cooked almost perfectly to medium term and made from scratch mashed potatoes. Beef empanadas were quite tasty as well. Drinks on the other hand were not as good as the food. Our beers were...not cold enough and when ordering a glass of water, expect them to sell you an overpriced 500 ml bottle of water. Service was ok.More

Date of visit: October 2019
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Reviewed September 27, 2019 via mobile

We were blown away the first time by the bar with length and quality of the cocktails and even asked him for one not on the menu and was no trouble to make it as it was a classic long island. We came back this...year so decided to pop back but this time we had lunch there aswell. Raul and Julio were so welcoming and looked after us so attentively. The food was just as good as the cocktails. What sets this bar apart more than this is they don't scream and shout for business like the other tacky establishments as this is a class placeMore

Date of visit: September 2019
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Reviewed September 24, 2019 via mobile

The best service, and very good steak, very nice night out. Would really recommend when you visit, and Jorge is a good waiter and knows what he is doing, service is high!

Date of visit: September 2019
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Reviewed September 23, 2019 via mobile

The place is pricy. My meal was good, however they botched my friends. Staff made an exceptional effort to make it right. Music /DJ was great too

Date of visit: September 2019
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Reviewed September 21, 2019

Myself and my husband have just returned to our hotel room after having an evening out on 5th Avenue. Having been told about Sur we thought we would try it and we cant be happier. The food is amazing, literally the best steak I have...ever had! This is now my favourite place to eat in the world. If you like steak this is a restaurant you have to go to. The service was exceptional 'Jorge' our waiter was brilliant. Top class service and Sur should be proud to have such a great person working for them. They made our night even more special after discovering it was our honeymoon. We will be back before we return home.More

Date of visit: September 2019
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Reviewed September 16, 2019

Very delicious meal and our waiter "Jorge" is one of the most sympathic persons we met in Playa del Carmen so far!

Date of visit: September 2019
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