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Sur Steakhouse

Certificate of Excellence
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Avenida 5, Norte 10, Playa del Carmen 77710, Mexico (Calle 12 & 14)
9848032995
Website
Today
12:00 pm - 2:00 am
Open now
All hours
Hours:
Sun - Sat 12:00 pm - 2:00 am
More Info
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963 Reviews from our TripAdvisor Community

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Showing 657: English reviews
San Francisco, California
Level Contributor
6 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

It was my first time in cancun, visiting from San Francisco, and I was blown away by the amazing service, atmosphere,and food! Everything was perfect. We started with warm Rosemary bread with fresh garlic and butter, then ordered sushi and the sesame tuna which was perfectly seared and had amazing flavor! Margaritas were made perfectly- not too sweet and very... More 

Helpful?
Thank melinadestein
1 review
5 of 5 stars Reviewed 1 week ago via mobile

Best steak and service we have experienced in a long time!! Both were so good that we went twice in a 4 night stay in playa! Complimentary fresh bread is a nice touch. Two rib eye, with fries/salad, 2 waters and a glass of decent red wine came to 1,200 pesos.

Helpful?
Thank Lena M
Level Contributor
5 reviews
3 restaurant reviews
5 of 5 stars Reviewed 1 week ago

The food at Sur is always excellent. The service also is top notched. Unfortunately, when they were forced to relocate due to the destruction of their former location (for a mall), they lost the ambiance that I loved. No longer is it possible to chat with dinner companions because of the noise level of the street and the chosen music.... More 

Helpful?
Thank Stephen S
Laredo,TX
Level Contributor
48 reviews
28 restaurant reviews
common_n_restaurant_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 1 week ago

We had to come back, and again wonderful dished soo tasty, we had the Pollo Mendoza, Salmon, Tomato Soup ans everything delicious, staff is very kind and attentive to help you have a lovely experience.

Helpful?
Thank womenrule
Long Island City, New York
1 review
5 of 5 stars Reviewed 1 week ago

My girlfriend and I visited Sur on a Friday night and we had a great time! We had a few drinks at the bar before dinner... the bar was open to the strip and we really enjoyed the atmosphere! For dinner I took Carlos recommendation and ordered the T-Bone... it was awesome, juicy and tender! He also recommended a bottle... More 

Helpful?
Thank gregoryloesch
Washington DC
Level Contributor
10 reviews
common_n_restaurant_reviews_1bd8 61 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I eat at a lot of high end steakhouses in the United States (one week ago I hosted a party at Delfriscos in NYC) and this is by far one of the best meals I have ever had. I ordered the Tomahawk steak which is difficult to prepare to the proper temp (rare) because of the thick bone. The steak... More 

Helpful?
Thank fmproducer
New Jersey
Level Contributor
22 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

This was our first visit to Sur. Even though they call themselves a steakhouse their seafood selection is equally as plentiful and exciting. My wife and daughter shared several sushi roll appetizers while I had the Caesar salad. All were excellent. My family had the shrimp skewers entree and I had the grilled jumbo shrimp. Bother were delicious and came... More 

Helpful?
Thank Rich S
Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago via mobile

We had a fabulous meal here - both the food and service was incredible. On the pricier side, but well worth the money. The waiters, particularly Martin, were friendly and very helpful! Tuna and Steak was cooked to perfection! Will certainly be retuning here!

Helpful?
Thank Niamh P
Azotea G, Director de Relaciones Públicas at Sur Steakhouse, responded to this review

Hi. It is a pleasure to receive your comments about our restaurant, We hope see you soon. Best regards! More 

Highland, CA
Level Contributor
58 reviews
22 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 1 week ago

We ate here for dinner one night, and for 3 20-30 somethings, this was incredibly affordable! Service was excellent, the wine was fantastic, great selection of items on the menu. I had a ribeye and it was cooked rare, exactly as I asked; it was phenomenal! The food we shared (shrimp and octopus) was prepared fantastically. I couldn't recommend this... More 

Helpful?
Thank klindsied
Azotea G, Director de Relaciones Públicas at Sur Steakhouse, responded to this review

Good day Thanks for letting us know your opinion about our restaurant, We hope see you soon again. Kindest regards! More 

1 review
5 of 5 stars Reviewed 2 weeks ago

Awesome experience, try the seafood tower. Jorge really made the time special and we definitely will come again.

Helpful?
Thank Clayton K
Azotea G, Director de Relaciones Públicas at Sur Steakhouse, responded to this review

Hi, Thanks for letting us know your opinion about our restaurant, We hope see you again soon. Good day! More 

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 stars
    Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    4.5 of 5 stars
Average prices
$40 - $60
Cuisine
American, Steakhouse, Argentinean
Meals
Brunch, Lunch, Dinner, Late Night, Drinks
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Dining Style
Casual Elegant
Good for
Large groups, Special occasions, Families with children, Bar scene, Business meetings, Romantic
Open Hours
Sunday
12:00 pm - 2:00 am
Monday
12:00 pm - 2:00 am
Tuesday
12:00 pm - 2:00 am
Wednesday
12:00 pm - 2:00 am
Thursday
12:00 pm - 2:00 am
Friday
12:00 pm - 2:00 am
Saturday
12:00 pm - 2:00 am
Location and Contact Information
  • Address: Avenida 5, Norte 10, Playa del Carmen 77710, Mexico
    (Calle 12 & 14)
  • Location: Mexico  >  Yucatan Peninsula  >  Quintana Roo  >  Riviera Maya  >  Playa del Carmen
  • Phone Number: 9848032995

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Sur Steakhouse and other visitors
2 questions
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Wolverhampton, United Kingdom

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Questions? Get answers from Sur Steakhouse staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?