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Alux

Reserve a Table
Fri, 1/18
8:00 PM
2

Ratings and reviews

Certificate of Excellence2016 - 2018 Winner
RATINGS
Food
Service
Value
Atmosphere

Location and contact

About
ALUX Restaurant, Bar and Lounge emerges within the depths of a natural formed cavern. The restaurant’s interiors have metamorphosed for millions of years to create the visual spectacle of countless stalactites and flowstones. Awe your senses as we delight your palate with our Fine Mexican and International Cuisine. The enigmatic energy of the ancient Mayans is felt everywhere in this Cenote Cavern. At ALUX, nature itself is the Star attraction.
PRICE RANGE
$30 - $50
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Dinner, Late Night
CUISINES
Mexican, Contemporary, International
FEATURES
Seating, Waitstaff, Highchairs Available, Serves Alcohol, Reservations, Private Dining, Full Bar, Accepts American Express, Free Wifi, Accepts Credit Cards
Reviews (2,563)
Filter reviews
1,671 results
Traveler rating
950
391
158
74
98
Traveler type
Time of year
LanguageEnglish
More languages
950
391
158
74
98
Show reviews that mention
All reviews steak surf and turf duck salad lime soup shrimp seafood wine cellar underground cave private dining stalactites and stalagmites cave restaurant real cave mayan sacrifice unique dining experience once in a lifetime private table
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1 - 10 of 1,671 reviews
Reviewed 2 days ago via mobile

A beautiful setting for a romantic meal. Restaurant is set in caves with a stunning entrance and even more stunning views inside. The service is top notch with extremely knowledgeable staff, giving advice on available dishes. Food was fantastic, bit pricey but overall, well worth...More

Date of visit: January 2019
Thank Q3600VJandrewr
Reviewed 2 days ago

In Playa Del Carmen Mexico. What a fantastic place to have dinner..It was a cave right off the main street. You walked down steps into a completely different world, with stalagmites hanging from the ceiling and they have catch basins for the dripping water. A...More

Date of visit: September 2018
Thank Melissa1918
Reviewed 3 days ago via mobile

The only reason this place got any stars is because the ambiance is really pretty and the cocktails were superb. But that all means NADA because the manager and food were both horrible. I ordered crab 3 ways for my dinner. It was inedible. It...More

Date of visit: January 2019
Thank stacysO9185SQ
Reviewed 5 days ago

We were not happy with our experience at Alux. We had booked through Open Table a week prior, to ensure a great spot in the restaurant. Upon arriving, 80% of the restaurant was empty. We were brought to our table, only to realize we were...More

Date of visit: January 2019
Thank doms1093
Reviewed 1 week ago

I'm rating this a 3 because the setting is magical. Several linked underground caverns with little lights. Stalactites and stalagmites, even bats flying in and out! Unfortunately the service was slow, the food ranged from ho-hum to awful (fatty steak) and the music was too...More

Date of visit: December 2018
Thank HilaryBen
Reviewed 1 week ago

The atmosphere is very cool. Interconnecting rooms within a system of underground caves - what's not to like? The food was average and came with high prices. When three people in our party ordered the special Cowboy Steak, they were told the chef recommended it...More

Date of visit: December 2018
Thank momof3inrb
Reviewed 1 week ago via mobile

Had a reservation for 6 people for New Years Eve 6 weeks in advance. When we called to confirm the time, we were told our reservation had been cancelled because the guy that took our reservation didn’t work there any more. Plenty of other fine...More

Date of visit: January 2019
Thank Sara S
Reviewed 1 week ago via mobile

Wow, what a great experience, dinner in a Cenote. Very easy to get to, even if your your staying out of Playa, it’s well worth coming in for the evening. Right when you enter from the street your greeted and once entering the stairs down...More

Date of visit: December 2018
Thank MaraN1
Reviewed 2 weeks ago

There are not many places in the world where you can experience a nice meal, in an underground cavern with dramatic lighting. So for our one off-resort meal, we chose to visit Alux last week. We'd requested a cenote-view table, which was lovely, but most...More

Date of visit: December 2018
1  Thank calivalley92
Reviewed 3 weeks ago via mobile

Our food was pretty much inedible. The cave is humid and musty. Have a drink and walk through. But don’t eat here.

Date of visit: December 2018
1  Thank Susan H
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Questions & Answers
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calivalley92
October 1, 2018|
AnswerShow all 2 answers
Response from H6528EDtimd | Reviewed this property |
I belive that is false. I ate and wondered through the whole place. It was enjoyable.
0
Votes
Juan A
August 14, 2018|
AnswerShow all 6 answers
Response from Alux F | Property representative |
Hello Juan, We work everyday to improve and enhance our service, every person has different points of view and expectations, we do our best everyday to make every customer happy, although we can not make everybody happy... More
0
Votes
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k8denson
May 3, 2018|
AnswerShow all 5 answers
Response from Christina F | Reviewed this property |
It’s $50 or $40 depending. I did it through open table. Not worth it
0
Votes
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