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Av. 5ta Mza. 152. LT2, Local 1 | 38th Street between 5th Avenue & The Beach, Playa del Carmen 77710, Mexico
529848034229
Website
Today
12:00 pm - 1:00 am
Open now
All hours
Hours:
Sun - Sat 12:00 pm - 1:00 am
More Info
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718 Reviews from our TripAdvisor Community

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Showing 407: English reviews
London, United Kingdom
Level Contributor
26 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

We came to this restaurant because of its reputation for having vegan options. Firstly the veggie pizza that my girlfriend ordered was undercooked I.e. The vegetables on the top were completely raw and had to be sent back. It was still partially undercooked when it came back so most of the pizza was left. The pasta I had was beyond... More 

Helpful?
Thank louis_on_the_road
thefluffybunny1978, Director de Relaciones con Clientes at PIOLA, responded to this review

hello We are sorry you had a bad experience, we deeply apologize for the undercooking. About the sauces this a matter of customs in Playa del Carmen and many of our costumers like adding this sauces to their pizza. Again we are sorry that you had this impression, we really value every opinion to make the necessary changes to improve. More 

Central
Level Contributor
47 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Great Location. I was a fan of the place and enjoy good italian. I ordered a pizza for lunch and it was fricken huge!! For sure split the pizzas! A bit pricey. Service was a bit slow. We weren't sure wether to pay at the bar or what because it took so long.

Helpful?
Thank UtopiaCentral
Level Contributor
4 reviews
3 of 5 stars Reviewed 4 weeks ago via mobile

Visited this resteraunt with my family after recommendations from relatives in the UK. The menu is fantastic! And the pizzas are HUGE. None of us could finish them off, as we ordered one each. So on the food side, it was brilliant. HOWEVER, our waiter was a disappointment. When we asked for our cheque for the first time we waited... More 

Helpful?
Thank RTKC92
thefluffybunny1978, Director de Relaciones con Clientes at PIOLA, responded to this review

Hello first of all i want to apologize in the name of the restaurant, thanks for taking teh time to give us this heads up. In Mexico Tipping is Optional and the amount is always a personal choice. If you can please help us a little bit more by sending us an email with the day you visisted us, who... More 

Grand Cayman
Level Contributor
61 reviews
43 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 4 weeks ago

They have a large list of pizzas, salads, pastas and meat. However the best are the pizzas, more like Italian style, tasty, crunchy, thin, olive oil and made in old fashion oven.

Helpful?
Thank opaguioth
Dallas, Texas, United States
Level Contributor
7 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed July 21, 2016

Go for the pizza, enjoy the music, but if you have a large party, service can be slow. Lots of pizza options. We had a hard time deciding but went with the server's recommendation and loved it. The large pizza is large enough to split between 2-4 people, depending on how hungry everyone is. The large portions are large!

Helpful?
Thank Chemille B
St. Thomas
Level Contributor
8 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed July 19, 2016 via mobile

Horrible...worst pizza ever...worst Tagliata salad ever...I asked if it was filet mignon over arugula with shaved parmesan and they served a fatty piece of chared flap steak with chewy tendons and a side of wet humidified parmesan...I only went there because it had high ratings on Tripadvisor....people either have no clue about real good italian food or they're to drunk... More 

Helpful?
Thank Geno S
Calgary, Canada
Level Contributor
20 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed July 19, 2016

My son and I spent a very pleasant evening at this Italian restaurant. We ordered two appetizers, both of which were excellent. We ordered two small pizzas which were delicious. I would recommend sticking to cocktails or beer as the wine was mediocre, at best. We split a dessert, a mango panacotta which was amazing. Our waiter was Federico, who... More 

Helpful?
Thank CanAmT2A
Cincinnati, Ohio
Level Contributor
4 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 10, 2016 via mobile

Had a good wood oven pizza . Definitely recommend this place. Great ravioli . Also ordered the gnocchi, boring. Come get some pizza .

Helpful?
Thank Margiezyck
thefluffybunny1978, Director de Relaciones Públicas at PIOLA, responded to this review

Thanks !!! Our friends and customers are the reason we have a smile every night! we really appreciate your kind comments ! More 

Level Contributor
4 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 2, 2016

Delicious pizza, great prices! We sat outside near the little pond, loved the cute jungle setting and the lighting. They brought us bruschetta to start with -- so delicious. Don't usually drink martinis, but the mango martini was WOW! They were playing music that was remakes of familiar songs, and really gave a good vibe and ambience to this adorable... More 

Helpful?
Thank Veronica V
thefluffybunny1978, Director de Relaciones Públicas at PIOLA, responded to this review

Thanks !!! Our friends and customers are the reason we have a smile every night! we really appreciate your kind comments ! we try every night to deliver a great experience, our friends and costumers are the reason we open 365 days a year. :) More 

Houston, Texas
Level Contributor
8 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed June 30, 2016

This pizza was good. It's not Dominoes, but I'm not a fan of fast food pizza. The pizza was very cheesy and came with a spicy sauce. It's not NYC style, but pretty good for pizza in Mexico.

Helpful?
Thank ashwee626

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Restaurant Details

Rating summary
  • Food
    4 of 5 stars
    Service
    4 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    4.5 of 5 stars
Cuisine
Italian, Pizza
Meals
Brunch, Lunch, Dinner, Late Night
Restaurant features
Outdoor Seating, Waitstaff, Television, Highchairs Available, Serves Alcohol, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi, Takeout, Reservations, Seating, Wheelchair Accessible, Full Bar
Good for
Romantic, Bar scene, Large groups, Families with children
Open Hours
Sunday
12:00 pm - 1:00 am
Monday
12:00 pm - 1:00 am
Tuesday
12:00 pm - 1:00 am
Wednesday
12:00 pm - 1:00 am
Thursday
12:00 pm - 1:00 am
Friday
12:00 pm - 1:00 am
Saturday
12:00 pm - 1:00 am
Location and Contact Information
  • Address: Av. 5ta Mza. 152. LT2, Local 1 | 38th Street between 5th Avenue & The Beach, Playa del Carmen 77710, Mexico
  • Location: Mexico  >  Yucatan Peninsula  >  Quintana Roo  >  Riviera Maya  >  Playa del Carmen
  • Phone Number: 529848034229

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of PIOLA and other visitors
2 questions
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Questions? Get answers from PIOLA staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?