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Ambasciata D'Italia

Certificate of Excellence
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5ta Avenida Con Calle 24, Playa del Carmen 77710, Mexico
+52 984 873 3621
Website
Today
12:00 pm - 11:00 pm
Open now
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Hours:
Sun - Sat 12:00 pm - 11:00 pm
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507 Reviews from our TripAdvisor Community

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Showing 194: English reviews
Level Contributor
7 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 1 week ago via mobile

I came with a friend especially for this restaurant. My friend ordered a pene with moshrooms, but she didn't like the meal so she asked the waiter to changed it. In the end of the meal we saw in the bill that they charged the dish she changed, we told the waiter about the mistake and he FORCED us to... More 

Helpful?
Thank Moral V
MARCELA A, Director de Relaciones Públicas at Ambasciata D'Italia, responded to this review

Dear customer, we are sorry about what happened. We like to give to everyone the best experience in our home but at the same time we have to respect our policies. Your friend don't like the main ingredient of the dish ordered (explained in the menu in 3 languages), so it was simply not a mistake from the kitchen or... More 

brantford
Level Contributor
31 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 1 week ago

Went back twice, cause we loved it so much. The pizzas and pastas were excellent! Very cute place and very busy. Staff was very nice. We have an italian restaurant ourselves and were very impressed with everything!

Helpful?
Thank BrantfordEfigenia
MARCELA A, Public Relations Manager at Ambasciata D'Italia, responded to this review

Dear Customer, it is an honor to be appreciated by collegues. Many thanks to spend time to share your opinion! More 

Margate, Florida
Level Contributor
4 reviews
5 of 5 bubbles Reviewed 1 week ago

I have eaten about 3 times there and have enjoyed each time.The restaurant puts out a pizza for people passing by as an introduction to their food.The place is very attractive looking and shows some of the many homemade pastas.The Angel hair with Lobster is really good as is many of their sauces.Their Octopus salad served warm is Excellent.There are... More 

Helpful?
Thank magichands99
MARCELA A, Public Relations Manager at Ambasciata D'Italia, responded to this review

Dear Customer, many thanks for spending time with us, it's a pleasure to read such good words on our service! Hope to have you back soon More 

Cancun, Mexico
Level Contributor
18 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 1 week ago via mobile

As a Italian food lover this was the first time trying this restaurant, very nice food, fresh and made at the moment. The restaurant has a beautiful design, the attention is good. Highly recommended to spend a good lunch.

Helpful?
1 Thank Eduardo D
MARCELA A, Public Relations Manager at Ambasciata D'Italia, responded to this review

Dear Customer, thank you for express you opinion on us, hope to have you back soon More 

Swansea County, United Kingdom
Level Contributor
9 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 26 helpful votes
5 of 5 bubbles Reviewed 1 week ago

We stopped here for wine, olives and pizza! The pizza was delicious and had four different cheeses on it!!! Good wine too... lovely spot to sit and watch the world go by.

Helpful?
Thank Vixbabs
MARCELA A, Public Relations Manager at Ambasciata D'Italia, responded to this review

Many thanks to stop by at our place and for taking time to share your opinion More 

Toronto
Level Contributor
79 reviews
31 restaurant reviews
common_n_restaurant_reviews_1bd8 37 helpful votes
4 of 5 bubbles Reviewed 1 week ago via mobile

Excellent! We went a second time with friends from Spain whom we met on a tour. They loved it too. Big fresh salads. Great pizza, the seasoned chicken breast was also good. The staff are attentive without being overbearing.

Helpful?
Thank TOCDNTRAVELER
MARCELA A, Public Relations Manager at Ambasciata D'Italia, responded to this review

Thank you for your word!Hope to have you back again! More 

Playa del Carmen, Mexico
Level Contributor
22 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed 1 week ago

The atmosphere lured us in on a week night after some shopping and we were pleased that the service and food were as delightful as the restaurant itself. Wine, pizza, and salad were all very good. We had the margherita pizza and prosciutto pizza (highly recommend) which I ate far too much of and we shared the Caesar salad. Definitely... More 

Helpful?
Thank Jeanene K
MARCELA A, Public Relations Manager at Ambasciata D'Italia, responded to this review

Dear Customer, thank you for spending time to write about our restaurant. Satisfaction of our guest is always our main focus. We wait for you back soon More 

Level Contributor
15 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 2 weeks ago

Horrible place, looks nice from outside. My wife had a Bloody Mary that was watery tasting, with little tomato juice, too much lime and way too spicy. My sangria tasted like lime soda water, with little wine in it. My lobster Risotto was disgusting, overcooked prawn looking piece of lobster, raw risotto, raw asparagus and watery tasteless sauce. My wife... More 

Helpful?
Thank Michael D
MARCELA A, Public Relations Manager at Ambasciata D'Italia, responded to this review

Dear Customer, we apologize to do not meet your expectations. The love we put in make the place looking great is the same our italian Chef put in every dish we serve. Thank you for giving us your opinion, next time if you could tell us immediately to one of our waiters we will be happy to change your order... More 

Santiago, Chile
Level Contributor
28 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 42 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago

We ran across this restaurant while walking on Quinta Avenida. The atmosphere was pleasant and casual, and we decided to give it a go. Well... it was FANTASTIC!!!!! Service was excellent, and the pasta was amazing, some of the best I've had anywhere. Turns out the chef is from Verona, Italy. If you're looking for Italian food, I highly recommend... More 

Helpful?
1 Thank chileboy
MARCELA A, Public Relations Manager at Ambasciata D'Italia, responded to this review

Dear Customer, thank you for appreciate our resturant! hope to have you back soon More 

McAllen, Texas
Level Contributor
17 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 3 weeks ago

We were looking for a place to have lunch, and tried a sample of a pizza slice one of the servers was offering to pedestrians, it was so good we made our mind right and there. We ordered a pizza of course and the house salad (spinach, strawberries, goat chees, pecans with a orange-mint dressing) the salad was supre fresh... More 

Helpful?
Thank Silvia d
MARCELA A, Public Relations Manager at Ambasciata D'Italia, responded to this review

Dear Customer, many thanks to appreciate our restaurant. We wait you to taste more from our menu, like our home made pasta! More 

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    Atmosphere
    4 of 5 bubbles
Average prices
$15 - $30
Cuisine
Italian, Pizza, Vegetarian Friendly
Meals
Drinks, Lunch, Dinner, Late Night
Restaurant features
Waitstaff, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Cash Only, Free Wifi, Takeout, Reservations, Outdoor Seating, Seating
Good for
Kids, Business meetings, Families with children, Large groups, Special occasions, Romantic
Open Hours
Sunday
12:00 pm - 11:00 pm
Monday
12:00 pm - 11:00 pm
Tuesday
12:00 pm - 11:00 pm
Wednesday
12:00 pm - 11:00 pm
Thursday
12:00 pm - 11:00 pm
Friday
12:00 pm - 11:00 pm
Saturday
12:00 pm - 11:00 pm
Location and Contact Information
  • Address: 5ta Avenida Con Calle 24, Playa del Carmen 77710, Mexico
  • Location: Mexico  >  Yucatan Peninsula  >  Quintana Roo  >  Riviera Maya  >  Playa del Carmen
  • Phone Number: +52 984 873 3621

Questions & Answers

Questions? Get answers from Ambasciata D'Italia staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?