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Ratings and reviews

Travelers' Choice2022
RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
$15 - $30
CUISINES
Italian, Neapolitan, Campania, Southern-Italian
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
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meals, features, about
Reviews (1,047)
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Traveler rating
193
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32
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LanguageEnglish
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Traveler rating
193
81
36
28
32
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Reviewed 1 week ago

My hotel had breakfast included but theirs was so good, I ate there every day while in Playa. The waffles with fruit toppings and omelette/scrambled eggs are amazing. Service is a 10/10 every single time and always welcoming. Super attentive. Cappuccino was one of the...best I had while in Playa. I will be coming back to Playa just to eat here.More

Date of visit: January 2023
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 2 weeks ago via mobile

We had two amazing lunches here! 5-star for sure! Our daughter chose to not go to the water park and come all the way back to playa del Carmen on her 9th birthday just so she could have lunch here. Very welcoming, wonderful service, EXCELLENT...pasta and other food. Very high quality ingredients! Uriel was An amazing server! Can’t recommend more highly!More

Date of visit: January 2023
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 3 weeks ago via mobile

Breakfast is delicious! We have a hotel with breakfast included, but for change we went here. A lot to choose of and as we are vegetarians, for us there was also enough. Service is friendly, could be quicker. Cappuccino was very good and tastefull. Foam...lasted long and thick. We enjoyed everything and will go back.More

Date of visit: January 2023
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed December 26, 2022 via mobile

El servicio es excelente la primera vez que fuimos nos atendió Roberto y Hugo. La pizza crudo e Burrata delicioso! Y tenían Happy hour, mi esposo y yo agarramos mojitos y Piñas coladas. Regresamos al otro día para el breakfast! Crostino Rustico con Uova in...Camicia some fruit and coffee. This is the best restaurant for family gatherings or just to go on a date. Everything they have is perfect to share or if you are hungry eat it! It’s fresh delicious and even when they are busy the service is fast all the servers take care of each others tables and they ask you if you need anything Else and if you don’t have any idea of what to order their suggestions are on point. We also spent Christmas Eve here! Carlos and David were helping us. I had the Risotto Funghi e Fonduta di Grana Padano and my husband had the Gnocchi 4 formaggi the best part is that you can add extra stuff if you want like chicken or sausage. To end the night we share a Tiramisu with two capuchinos! We came back the next day to Have dinner and we couldn’t stay away from the pizza crudo e burrata e the drinks! Andrés, Carlos and David helped us! So far is has been the best restaurant in playa we have been! The service the ambiance, the people all the staff make you feel at home with every bite and the drinks are pso good!!! You guys should come here 🤗More

Date of visit: December 2022
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Reviewed November 27, 2022 via mobile

We were staying at the Posada Mariposa boutique hotel and went for breakfast. Warm and friendly greeting by Hugo and seated street side on 5th Ave. Hugo and his staff were very attentive and fun. We had a delicious breakfast. We enjoyed it so much...we went back for dinner that same day. Greeted by Andrea the manager. For our main course, Andrea recommended the red snapper for 2. It was delicious-best red snapper we’ve had in QR. We finished off with another of his recommendations - vanilla gelato. Wonderful vibe in the restaurant and people watching on 5th Ave. Highly recommended!!More

Date of visit: November 2022
Helpful?1  
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Reviewed November 11, 2022 via mobile

Authentic Italian cuisine, full menu ranges thin crust pizza to lobster pasta. Well stocked wine list, cocktails and beers. The ambiance is properly themed. Good choice for couples, family or friends.

Date of visit: November 2022
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Reviewed November 10, 2022 via mobile

This is a very good restaurant. Clean and nicely appointed. Staff very friendly and efficient. A really nice change up from all the Mexican we had through the week. The carbonara was to die for. And partner loved the lasagna. Serving was large! And with...the heat our appetite was a bit less so did not try other courses. Others around us were all heard expressing there satisfaction. The only reason for 4 instead of 5 was slow arrival of meal. Apparently a kitchen issue. The wait was worth it.More

Date of visit: November 2022
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Reviewed November 4, 2022 via mobile

We were on an anniversary trip. Stayed at the grand Hyatt playa del Carmen and this place is just a block away. They have an amazing breakfast. The staff is very attentive. We ate breakfast here pretty much everyday that we could. The pineapple juice...is fresh the omelets are generous.More

Date of visit: November 2022
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Reviewed November 2, 2022 via mobile

Absolutely amazing food. Got the lobster pasta. Other half had the carbonara. Very amazing staff. Cleanliness is a 9.5/10. Would go again! The bread is also so good. 3 different types come in the basket, one is very similar to a thanksgiving stuffing flavour it’s...incredible.More

Date of visit: November 2022
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Reviewed October 24, 2022 via mobile

Amazing food! Amazing service, Amazing prices! Highly recommended for breakfast, lunch, or dinner. My waiter, Uriel was super friendly

Date of visit: October 2022
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Reviewed October 22, 2022 via mobile

The place is beautiful. The inside. Lots of plants. We loved it there. We had breakfast everyday there since we were staying at unic design hotel. Simple food but tasty. Very friendly staff :) will definitely come back

Date of visit: October 2022
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Reviewed October 21, 2022

Restaurant, good, nice place. Food, good :) Service, slow and scattered. We pay in cash with 15% tips, they took it and a few minutes after, the waiter came back claiming there was money missing in our final bill: $1,000 + 15% tip... We didn't...understand were was our money... so we have to pay more. So strange the situation there.More

Date of visit: October 2022
Helpful?2  
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David R, Proprietario at Ambasciata D'Italia, responded to this reviewResponded October 28, 2022

Hello Cynthia, thank you for sharing your experience. We are sorry about your experience. It would be very helpful for us if you mention any problem or complain in the moment it occur. So we can intervene promptly to verify the situation and figure it...More

Reviewed October 16, 2022

We have eaten in restaurants all over Playa Del Carmen but this is a best bet. We had 2 pizzas for dinner that were outstanding from a brick oven.. Margarita and Pepperoni were our choices. Don't miss the spicy oil. (Yummy). We met Hugo the...owner. He made us feel at home. It was a real pleasure to meet a hands on, dedicated, truly down to earth owner. We went back today for breakfast. We had terrific omelets, croissants, coffee and very nice mimosas. Uriel and Mario were our servers and anticipated our every need. Don't miss this place. It is a real gem. BRAVO Ambasciata d'Italia !!!More

Date of visit: October 2022
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Reviewed October 1, 2022 via mobile

We ordered 2 dishes: pasta pesto and garden salad. The pasta pesto with buratta was very very good! The salad was boring and small, we returned the dish but received the same boring salad (couple of lettuce leaf with 3 cherry tomatoes)

Date of visit: October 2022
Helpful?1  
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Reviewed September 19, 2022

This is a nice looking place on 5th Avenue and is not too noisy. They offer you a slice of pizza to tempt you in and it tastes good. We had a lasagne and a tagliatelle for our main course which was disappointing as both...dishes were only luke warm. The lasagne comes alone, no side salad etc which you might expect. The taste was ok but in my opinion it was no better than the upmarket ready meals available in UK stores like Waitrose. Everything felt a little rushed and my plate was cleared from the table before my wife had finished hers. Overall mediocre I'm afraid.More

Date of visit: September 2022
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
David R, Proprietario at Ambasciata D'Italia, responded to this reviewResponded October 3, 2022

Hello David, Thank you for your comment. We appreaciate it in oder to enhance our service.

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AMBASCIATA D'ITALIA, Playa del Carmen - Menu, Prices & Restaurant Reviews - Tripadvisor

Frequently Asked Questions about Ambasciata D'Italia

Yes, Ambasciata D'Italia offers takeout services.

Ambasciata D'Italia is rated accordingly in the following categories by Tripadvisor travelers:
  • Food: 4
  • Service: 4
  • Value: 4
  • Atmosphere: 4