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HOT Casual Food

| Plaza Comercial Centro Maya, Plaza Inn, Playa del Carmen 77710, Mexico
+52 984 803 9314
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Overview
  • Excellent49%
  • Very good30%
  • Average7%
  • Poor6%
  • Terrible8%
Travelers talk about
“sandwiches” (7 reviews)
“enchiladas” (5 reviews)
Closed Now
All hours
CUISINES
Mexican, Cafe, Vegetarian Friendly, Vegan Options
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
| Plaza Comercial Centro Maya, Plaza Inn, Playa del Carmen 77710, Mexico
All Details
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Reviews (137)
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1 - 10 of 52 reviews

Reviewed August 8, 2017 via mobile

This is the second time we've had the misfortune of coming here. I don't review until I've been more than once but we won't be coming again. The first time we were the only customers and despite there being four waiters we had to wait...More

Thank RossNoodles
HOT Casual F, Depto. Marketing at HOT Casual Food, responded to this reviewResponded August 24, 2017

Ross, thank you for your visit! Your comments help us to improve our service, we regret your bad experience, we promise to improve the service...we hope to see you soon again!

Reviewed July 29, 2017

As new residents of Playa del Carmen it is always fun to find a nice, reasonable and efficient spot for an early breakfast or fast lunch and HOT certainly fills the bill. Located in a few spots in Playa, we favour the one in Centro...More

Thank Mark W
HOT Casual F, Depto. Marketing at HOT Casual Food, responded to this reviewResponded August 24, 2017

Good morning Mark, thank you very much for your comment, help us improve our service, we hope to see you soon again.

Reviewed July 16, 2017 via mobile

I use love having breakfast at HOT and guess what I always had, a grilled cheese sandwich with avocado at the side. But I noticed they changed the manager or something and since then, the quality of food and service as well has gown down....More

Thank Elsa A
HOT Casual F, Depto. Marketing at HOT Casual Food, responded to this reviewResponded August 24, 2017

Elsa, thank you for your visit! Your comments help us to improve our service, we hope to see you soon again.

Reviewed March 17, 2017

If you have to eat there, I would suggest this place. You can have something getting closer to a healthier option, and since it is mostly bread, you will be satisfy. There are lots of options. No much for vegan or vegetarian. i guess there...More

Thank CDM81
HOT Casual F, Depto. Maarketing at HOT Casual Food, responded to this reviewResponded March 27, 2017

Thank you for your visit! Your comments help us to improve our service, we hope to see you soon again.

Reviewed November 14, 2016

this restaurant serving wide selection breakfast lunch fresh vegetable juices friendly peoples the service very slow close to American mall good soups

Thank John R
HOT Casual F, Depto. de Marketing at HOT Casual Food, responded to this reviewResponded November 15, 2016

John, thank you for your visit! Your comments help us to improve our service, we hope to see you soon again.

Reviewed September 23, 2016

This place is great especially before a movie at the Cineplex next door, or after a longer shopping trip, when you don't want to go full out on a lunch but crave something lighter and healthier. I always enjoy their sandwiches and juices, which are...More

Thank TorontoDiabolique
HOT Casual F, Depto. Marketing at HOT Casual Food, responded to this reviewResponded September 26, 2016

We thank you for taking the time to write a review. We are so happy you enjoyed your stay, you were satisfied with our service, staff and location. We sincerely thank you for your recommendation and we look forward to welcoming you back soon.

Reviewed August 11, 2016

Everything we ordered - sandwiches, bagels and enchiladas - was delicious. They have a wide selection of breakfast and lunch food, as well as coffee and fresh fruit and vegetable juices. Everything was less expensive than many of the other restaurants in Playa del Carmen,...More

Thank NotTheCEO
HOT Casual F, Depto. Marketing at HOT Casual Food, responded to this reviewResponded August 19, 2016

Thank you so much for your kind words, we appreciated all your comments and are happy to hear that you enjoyed your visit, we hope to see you son again.

Reviewed April 16, 2016 via mobile

The baggels were ok, the potatoes were cold and took them a long time to serve it, the worst was the drinks took them forever and the excuse of the employer was saying we didn't order it, lying to our faces and not assuming her...More

Thank fern_anthia
HOT Casual F, Marketing at HOT Casual Food, responded to this reviewResponded April 20, 2016

We offer you an apologize about the service. All our salads are served fresh and in the moment, our potato salad is cold. Hope to see you again, our service will be better.

Reviewed April 13, 2016

I went here for lunch with a colleague who lives in Playa Del Carmen. We went to the branch on 5ht Ave. just above 38th st. Yes it is a chain restaurant without much character. But this is where the locals eat. I had an...More

Thank packedandready2go
HOT Casual F, Marketing at HOT Casual Food, responded to this reviewResponded April 20, 2016

Thanks for your visit, hope to see you again!

Reviewed April 2, 2016 via mobile

This was a nice find. After paying too much for our last two night dinners it was a pleasant surprise to wake up to an affordable breakfast. I was able to feed my family of four a nice breakfast for 385.25 peso's ($22.22). That price...More

Thank adventuralaviva
HOT Casual F, Marketing at HOT Casual Food, responded to this reviewResponded April 4, 2016

Thanks for your visit :) hope to see you again :)

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
$4 - $20
Meals
Breakfast, Lunch, Brunch, Late Night
Restaurant features
Takeout, Seating, Waitstaff, Wheelchair Accessible, Delivery
Good for
Kids
Open Hours
Sunday
7:00 AM - 10:00 PM
Monday
7:00 AM - 10:00 PM
Tuesday
7:00 AM - 10:00 PM
Wednesday
7:00 AM - 10:00 PM
Thursday
7:00 AM - 10:00 PM
Friday
7:00 AM - 10:00 PM
Saturday
7:00 AM - 10:00 PM
Location and Contact Information
  • Address: | Plaza Comercial Centro Maya, Plaza Inn, Playa del Carmen 77710, Mexico
  • Location: Mexico  >  Yucatan Peninsula  >  Quintana Roo  >  Riviera Maya  >  Playa del Carmen
  • Phone Number: +52 984 803 9314
  • E-mail
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