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HOT Casual Food

| Plaza Comercial Centro Maya, Plaza Inn, Playa del Carmen 77710, Mexico
+52 984 803 9314
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Overview
  • Excellent51%
  • Very good31%
  • Average6%
  • Poor6%
  • Terrible6%
Travelers talk about
“sandwiches” (7 reviews)
“enchiladas” (5 reviews)
Closed Now
All hours
CUISINES
Mexican, Cafe, Vegetarian Friendly, Vegan Options
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
| Plaza Comercial Centro Maya, Plaza Inn, Playa del Carmen 77710, Mexico
Write a Review
Reviews (129)
Traveler rating
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1 - 10 of 129 reviews

Reviewed March 17, 2017

If you have to eat there, I would suggest this place. You can have something getting closer to a healthier option, and since it is mostly bread, you will be satisfy. There are lots of options. No much for vegan or vegetarian. i guess there...More

Thank CDM81
HOT Casual F, Depto. Maarketing at HOT Casual Food, responded to this reviewResponded March 27, 2017

Thank you for your visit! Your comments help us to improve our service, we hope to see you soon again.

Reviewed November 14, 2016

this restaurant serving wide selection breakfast lunch fresh vegetable juices friendly peoples the service very slow close to American mall good soups

Thank John R
HOT Casual F, Depto. de Marketing at HOT Casual Food, responded to this reviewResponded November 15, 2016

John, thank you for your visit! Your comments help us to improve our service, we hope to see you soon again.

Reviewed September 23, 2016

This place is great especially before a movie at the Cineplex next door, or after a longer shopping trip, when you don't want to go full out on a lunch but crave something lighter and healthier. I always enjoy their sandwiches and juices, which are...More

Thank TorontoDiabolique
HOT Casual F, Depto. Marketing at HOT Casual Food, responded to this reviewResponded September 26, 2016

We thank you for taking the time to write a review. We are so happy you enjoyed your stay, you were satisfied with our service, staff and location. We sincerely thank you for your recommendation and we look forward to welcoming you back soon.

Reviewed August 11, 2016

Everything we ordered - sandwiches, bagels and enchiladas - was delicious. They have a wide selection of breakfast and lunch food, as well as coffee and fresh fruit and vegetable juices. Everything was less expensive than many of the other restaurants in Playa del Carmen,...More

Thank NotTheCEO
HOT Casual F, Depto. Marketing at HOT Casual Food, responded to this reviewResponded August 19, 2016

Thank you so much for your kind words, we appreciated all your comments and are happy to hear that you enjoyed your visit, we hope to see you son again.

Reviewed April 16, 2016 via mobile

The baggels were ok, the potatoes were cold and took them a long time to serve it, the worst was the drinks took them forever and the excuse of the employer was saying we didn't order it, lying to our faces and not assuming her...More

Thank fern_anthia
HOT Casual F, Marketing at HOT Casual Food, responded to this reviewResponded April 20, 2016

We offer you an apologize about the service. All our salads are served fresh and in the moment, our potato salad is cold. Hope to see you again, our service will be better.

Reviewed April 13, 2016

I went here for lunch with a colleague who lives in Playa Del Carmen. We went to the branch on 5ht Ave. just above 38th st. Yes it is a chain restaurant without much character. But this is where the locals eat. I had an...More

Thank packedandready2go
HOT Casual F, Marketing at HOT Casual Food, responded to this reviewResponded April 20, 2016

Thanks for your visit, hope to see you again!

Reviewed April 2, 2016 via mobile

This was a nice find. After paying too much for our last two night dinners it was a pleasant surprise to wake up to an affordable breakfast. I was able to feed my family of four a nice breakfast for 385.25 peso's ($22.22). That price...More

Thank adventuralaviva
HOT Casual F, Marketing at HOT Casual Food, responded to this reviewResponded April 4, 2016

Thanks for your visit :) hope to see you again :)

Reviewed February 20, 2016

Go here for great bagels, delicious coffee, and quick service. They also have a lot of great breads and salads to choose from.

Thank elizanyc
HOT Casual F, Marketing at HOT Casual Food, responded to this reviewResponded February 22, 2016

Hi Eliza, thanks for your visit! Hope to see you again! :) We bake all of our bakery.

Reviewed January 12, 2016

We decided to dine here before doing some shopping at Soriana's, the place seemed cute and we noticed that it was busy the last time we were at Centro Maya. The menu is very simple but varied, though very expensive for what you're getting. I...More

Thank Mitch F
HOT Casual F, Marketing at HOT Casual Food, responded to this reviewResponded January 13, 2016

Hi Mitch, we regret that your experience would not have been the best , our staff could you inmediatly to make the burger and sandwich were to your satisfaction.

Reviewed January 2, 2016 via mobile

The place is cute the menu looks yummy. The juices ARE yummy. But the service is ridiculously slow. We went twice. First time was really full, and we guessed they were short on staff. They were out of avocado. They forgot to bring 2 of...More

Thank Estinea
HOT Casual F, Marketing at HOT Casual Food, responded to this reviewResponded January 5, 2016

Hi, we are very sorry you had that experience, we always care about the quality of our products and the time when cooked. Immediately inform and discuss with all our staff to not happen again, we hope to come back and see you better service.

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
$4 - $20
Meals
Breakfast, Lunch, Brunch, Dinner, Late Night
Restaurant features
Takeout, Seating, Waitstaff, Wheelchair Accessible, Delivery
Good for
Families with children
Open Hours
Sunday
7:00 am - 10:00 pm
Monday
7:00 am - 10:00 pm
Tuesday
7:00 am - 10:00 pm
Wednesday
7:00 am - 10:00 pm
Thursday
7:00 am - 10:00 pm
Friday
7:00 am - 10:00 pm
Saturday
7:00 am - 10:00 pm
Location and Contact Information
  • Address: | Plaza Comercial Centro Maya, Plaza Inn, Playa del Carmen 77710, Mexico
  • Location: Mexico  >  Yucatan Peninsula  >  Quintana Roo  >  Riviera Maya  >  Playa del Carmen
  • Phone Number: +52 984 803 9314
  • E-mail
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