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Plaza Comercial Centro Maya, Plaza Inn | Carr. Federal Cancun-Tulum #2100 Loc. 1, Playa del Carmen 77710, Mexico
+52 984 803 9314
Website
Today
7:00 am - 10:00 pm
Closed now
All hours
Hours:
Sun - Sat 7:00 am - 10:00 pm
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115 Reviews from our TripAdvisor Community

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Showing 47: English reviews
Playa del Carmen, Mexico
Level Contributor
20 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This place is great especially before a movie at the Cineplex next door, or after a longer shopping trip, when you don't want to go full out on a lunch but crave something lighter and healthier. I always enjoy their sandwiches and juices, which are fresh and customizable.

Helpful?
Thank TorontoDiabolique
HOT Casual F, Depto. Marketing at HOT Casual Food, responded to this review

We thank you for taking the time to write a review. We are so happy you enjoyed your stay, you were satisfied with our service, staff and location. We sincerely thank you for your recommendation and we look forward to welcoming you back soon. More 

Chicago, Illinois
Level Contributor
38 reviews
35 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed August 11, 2016

Everything we ordered - sandwiches, bagels and enchiladas - was delicious. They have a wide selection of breakfast and lunch food, as well as coffee and fresh fruit and vegetable juices. Everything was less expensive than many of the other restaurants in Playa del Carmen, and the quality was also much higher than the average neighboring restaurants. If you love... More 

Helpful?
Thank NotTheCEO
HOT Casual F, Depto. Marketing at HOT Casual Food, responded to this review

Thank you so much for your kind words, we appreciated all your comments and are happy to hear that you enjoyed your visit, we hope to see you son again. More 

Cozumel, Mexico
Level Contributor
17 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed April 16, 2016 via mobile

The baggels were ok, the potatoes were cold and took them a long time to serve it, the worst was the drinks took them forever and the excuse of the employer was saying we didn't order it, lying to our faces and not assuming her mistake! I would probably not come back unless i don't have any other alternative in... More 

Helpful?
Thank fern_anthia
HOT Casual F, Marketing at HOT Casual Food, responded to this review

We offer you an apologize about the service. All our salads are served fresh and in the moment, our potato salad is cold. Hope to see you again, our service will be better. More 

California
Level Contributor
376 reviews
135 restaurant reviews
common_n_restaurant_reviews_1bd8 187 helpful votes
4 of 5 stars Reviewed April 13, 2016

I went here for lunch with a colleague who lives in Playa Del Carmen. We went to the branch on 5ht Ave. just above 38th st. Yes it is a chain restaurant without much character. But this is where the locals eat. I had an enchilada- you pick your own ingredients. It was very good as was the service.

Helpful?
Thank packedandready2go
HOT Casual F, Marketing at HOT Casual Food, responded to this review

Thanks for your visit, hope to see you again! More 

Lewes, Delaware
1 review
5 of 5 stars Reviewed April 2, 2016 via mobile

This was a nice find. After paying too much for our last two night dinners it was a pleasant surprise to wake up to an affordable breakfast. I was able to feed my family of four a nice breakfast for 385.25 peso's ($22.22). That price included a 15% tip. If you are in a rush this is not the place... More 

Helpful?
Thank adventuralaviva
HOT Casual F, Marketing at HOT Casual Food, responded to this review

Thanks for your visit :) hope to see you again :) More 

Tuxtla Gutierrez, Mexico
Level Contributor
17 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed February 20, 2016

Go here for great bagels, delicious coffee, and quick service. They also have a lot of great breads and salads to choose from.

Helpful?
Thank elizanyc
HOT Casual F, Marketing at HOT Casual Food, responded to this review

Hi Eliza, thanks for your visit! Hope to see you again! :) We bake all of our bakery. More 

Playa del Carmen, Mexico
Level Contributor
41 reviews
38 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
2 of 5 stars Reviewed January 12, 2016

We decided to dine here before doing some shopping at Soriana's, the place seemed cute and we noticed that it was busy the last time we were at Centro Maya. The menu is very simple but varied, though very expensive for what you're getting. I ordered the veggie burger and it looked like I was served a hockey puck between... More 

Helpful?
Thank Mitch F
HOT Casual F, Marketing at HOT Casual Food, responded to this review

Hi Mitch, we regret that your experience would not have been the best , our staff could you inmediatly to make the burger and sandwich were to your satisfaction. More 

Copenhagen, Denmark
Level Contributor
40 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 24 helpful votes
2 of 5 stars Reviewed January 2, 2016 via mobile

The place is cute the menu looks yummy. The juices ARE yummy. But the service is ridiculously slow. We went twice. First time was really full, and we guessed they were short on staff. They were out of avocado. They forgot to bring 2 of the things we ordered and waited more than 1 hour for. We returned for take... More 

Helpful?
Thank Estinea
HOT Casual F, Marketing at HOT Casual Food, responded to this review

Hi, we are very sorry you had that experience, we always care about the quality of our products and the time when cooked. Immediately inform and discuss with all our staff to not happen again, we hope to come back and see you better service. More 

baltimore, maryland
Level Contributor
20 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed April 8, 2015

My family and I travel to Playa del Carmen a lot, and every time we go, we go to Hot. The food is great, especially the muffin of the day. The service is friendly and helpful, and menus in both Spanish and English are available. We love to go to Hot for breakfast, so we were very happy to find... More 

Helpful?
2 Thank travelteam
HOTBakingC0, Director de Relaciones Públicas at HOT Casual Food, responded to this review

Thank you for your nice comment . We expect to receive on your next trip to Playa del Carmen More 

Mexico
Level Contributor
49 reviews
37 restaurant reviews
common_n_restaurant_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed February 19, 2015

I was doing a little shopping at the Centro Maya Mall the other day and stopped for lunch at the food court. There were many fast food type restaurants such as McDonald's, Subway, etc.. but the only place that looked like it was busy was Hot Casual Food. I figured that the locals must know something, and made my choice... More 

Helpful?
2 Thank DavidBellile
HOT Casual F, Gerente at HOT Casual Food, responded to this review
Google Translation

Un gusto haberte recibido, esperamos vuelvas pronto! Gracias por tu preferencia More 

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 stars
    Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    4.5 of 5 stars
Average prices
$4 - $20
Cuisine
Cafe, Vegetarian Friendly, Mexican
Meals
Breakfast, Lunch, Dinner, Brunch, Late Night
Restaurant features
Takeout, Seating, Waitstaff, Wheelchair Accessible, Delivery
Good for
Dining on a budget
Open Hours
Sunday
7:00 am - 10:00 pm
Monday
7:00 am - 10:00 pm
Tuesday
7:00 am - 10:00 pm
Wednesday
7:00 am - 10:00 pm
Thursday
7:00 am - 10:00 pm
Friday
7:00 am - 10:00 pm
Saturday
7:00 am - 10:00 pm
Location and Contact Information
  • Address: Plaza Comercial Centro Maya, Plaza Inn | Carr. Federal Cancun-Tulum #2100 Loc. 1, Playa del Carmen 77710, Mexico
  • Location: Mexico  >  Yucatan Peninsula  >  Quintana Roo  >  Riviera Maya  >  Playa del Carmen
  • Phone Number: +52 984 803 9314

Questions & Answers

Questions? Get answers from HOT Casual Food staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?