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Ah Cacao Chocolate Cafe

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3,236 reviews#1 of 27 Coffee & Tea in Playa del Carmen$$ - $$$DessertMexicanCafe
5th Avenue with Constituyentes Between 38th and 40th streets, Via 38 Condominium, Playa del Carmen 77710 Mexico+ Add phone numberWebsiteMenu
Open now: 07:15 AM - 11:30 PM
COVID-19 update: See the added health and safety measures this property is taking.Read more
All photos (517)
All photos (517)
Travelers' Choice
Travel safe during COVID-19
What you can expect during your visit
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regular temperature checks for staff
  • Socially distanced dining tables
  • Staff required to regularly wash hands
  • Tables disinfected between guests
Read more
Updated 09/01/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Ah Cacao Chocolate Cafe
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Updated 09/01/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

Ratings and reviews

4.5 3,237 reviews
#1 of 27 Coffee & Tea in Playa del Carmen
Travelers' Choice
RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
$2 - $20
CUISINES
Mexican, Cafe
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
View all details
meals, features, about

Location and contact

5th Avenue with Constituyentes Between 38th and 40th streets, Via 38 Condominium, Playa del Carmen 77710 Mexico
4.7 miles from Xcaret
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Reviews (3,237)
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All reviews brownie ice cream iced mocha chocolate drink cakes chilli great coffee dark chocolate mayan hot chocolate chocolate shampoo every morning people watch cocoa yummy decadent oil avenue
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Reviewed 4 weeks ago via mobile
Nice shop

Stopped here to look for vanilla. They didn't have any but the chocolate offerings were plentiful and good.

Date of visit: September 2020
Helpful?1  
Ah_Cacao, Director de Relaciones Públicas at Ah Cacao Chocolate Cafe, responded to this reviewResponded 2 weeks ago

Thank you for your visit! We are happy to share with you that we have vanilla beans back in stock. Hope we can see you back soon!

Reviewed 4 weeks ago
Ugh

I live in PDC and used to come to ah cacao every time. Tonight, a few minutes ago, I came with a friends and sat at an unoccupied table outside (ah cacao 5th with 38 street). No one there, nothing in the table that indicated...it was occupied, we left our stuff there and then we went inside to order, an employee told us we should move to another table because a foreign man already decided to sit in there..... aha and we’re was he then? You can’t say: oh I already set my sight into that spot/place/chair/table, so it’s mine. 🙄 they employees moved us, that sucks!More

Date of visit: September 2020
Helpful?
Ah_Cacao, General Manager at Ah Cacao Chocolate Cafe, responded to this reviewResponded 3 weeks ago

Thank you for visiting Ah Cacao and for being a valued guest. We are very sorry that your preferred table was occupied and this was not indicated. We work hard to try and give all our guests a fantastic experience. In this case someone asked...More

Reviewed August 23, 2020 via mobile
Oh my! Delicious!

The chocolate coffee in the morning! Amazing experience and wonderful service at each restaurant. It is now part of my daily routine...I forgot all about Starbucks!

Date of visit: August 2020
Helpful?
Ah_Cacao, Director General at Ah Cacao Chocolate Cafe, responded to this reviewResponded September 8, 2020

Thank you! :)

Reviewed August 19, 2020 via mobile
Excellent chocolate drinks!

I bought a chocolate drink and brownie here regularly because it’s so good! They have different kind of chocolate flavors, which you can also buy as a bar. You can really taste the rich flavor of chocolate in their brownies! The staff is very friendly.

Date of visit: June 2020
Helpful?
Ah_Cacao, Director General at Ah Cacao Chocolate Cafe, responded to this reviewResponded September 9, 2020

Thank you! We are very happy to read that you enjoy your visits to Ah Cacao :)

Reviewed August 18, 2020 via mobile
Great tasting coffee and chocolate

Great tasting fresh coffee at good prices. Free wifi . Indoor and outdoor seating. They real chocolate fudge and cakes are yummy.

Date of visit: August 2020
Helpful?
Ah_Cacao, Director General at Ah Cacao Chocolate Cafe, responded to this reviewResponded September 9, 2020

Thank you! : )

Reviewed August 7, 2020
Excellent Mochas

Really good coffee with lactose alternatives. Order a mayan hot chocolate with 2 shots of espresso. Yum!

Date of visit: August 2020
Helpful?
Ah_Cacao, Director General at Ah Cacao Chocolate Cafe, responded to this reviewResponded September 9, 2020

Thank you! We are very happy that you enjoyed your visit :)

Reviewed August 4, 2020
people watching spot, free wifi

I visited on July 22 at 6:33 PM. I ordered the Choc Maya Frio Medium , 14 oz. for 57 pesos. Wifi is included and the password is on your receipt. Great spot for people watching which faces Quinta Alegria Mall plaza. Very busy area....Coffee for take home is fair trade but expensive.More

Date of visit: July 2020
Helpful?
Ah_Cacao, Director General at Ah Cacao Chocolate Cafe, responded to this reviewResponded September 9, 2020

Thank you! We are very happy to read that you enjoyed your visit :)

Reviewed July 24, 2020 via mobile
Coffee time

Good coffee, cheese cake , good place to chill, relax afteenoon coffee andearly morning, well at noon ac inside in ah cacao 5th av the second one

Date of visit: July 2020
Helpful?
Ah_Cacao, Director de Relaciones con Clientes at Ah Cacao Chocolate Cafe, responded to this reviewResponded August 3, 2020

Thank you! : )

Reviewed July 5, 2020 via mobile
Mexican Starbucks

Higher quality, more exotic menu, and incredibly inexpensive compared to that American Starbucks monster. Cakes, Mayan chocolate, ice cream, lattes, frappes, fruit smoothies, and even tamales! They sell products bottled and sealed if you'd like to take them home with you too

Date of visit: July 2020
Helpful?
Ah_Cacao, Director de Relaciones con Clientes at Ah Cacao Chocolate Cafe, responded to this reviewResponded July 8, 2020

Thank you for stopping by!! See you back soon ;)

Reviewed May 4, 2020
A bar with a difference

We visited this bar after watching the street entertainers and a parade, the kids with us really liked their chocolate drinks and the atmosphere was very friendly. Would like to go back at a quieter time to see what else is on offer.

Date of visit: June 2019
Helpful?1  
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Questions & Answers
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See all 9 questions
camille16
November 5, 2015|
AnswerShow all 2 answers
Response from Ah_Cacao | Property representative |
Hello, Yes, in Ah Cacao you can buy whole vanilla beans, natural vanilla extract, and fine flavor cocoa powder in bags of different sizes. Enjoy your visit!
1
Vote
tszyingroy
October 22, 2015|
Answer
Response from Ah_Cacao | Property representative |
The product is recommended for the body only but most people should be able to use on the face as well without any adverse effects. We recommend trying applying a small amount to test the product on your face's skin and only... More
0
Votes
YvonneNaperville
February 5, 2015|
Answer
Response from Ah_Cacao | Property representative |
We've got you covered! Just send us a message at through the Ah Cacao website (TripAdvisor won't let us place the link here) and we will organize a super-rush FedEx shipment to your home!
2
Votes
123
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