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TripAdvisor (after spending more than 40 minutes trying) will not let me add this location to this 3rd rate restaurant!
Il Piattino Calle 30 No. 349 x 27 y 29 Col. Montebello Merida, Yucatan
They are a chain with more than one location so I...went (for the second time - I have no idea why) to the Col. Montebello location. The food was just poor quality (how do you cook poor quality pasta or pizza?). The pasta was over cooked and totally tasteless with a sauce that would have been better if they had just opened a can and poured it on! Pizza is ALL about the crust and this was not even up to Sam's Club 'frozen' pizza.
The service was beyond bad. The 4 of us arrived around 8:15 and we were the only clients. 6 or 7 waitstaff stood around. The wait for our food was very long so we asked if we could at least have some bread - they brought 3 small slices of white (poor quality) bread - for 4 people - and informed us that we would be charged! We were.
I'm not going to waist any more time with this review (thank you TripAdvisor for making it impossible to write a review of the Calle 30 location). They are a chain with more than one bad restaurant in Merida. I will simply say do NOT waste your money or time going to Il Piattino. BAD food, BAD service and OVER priced.
They could not pay me to return! What a waste.More
I really wanted to like this place, and I have been there three times now. Visually it is quite lovely, and one feels that they might have a good meal there. But what comes out is generic, like a big chain might offer. The first...time we went, it was packed and noisy. We sat upstairs and we tried several dishes. The salads were uninspiring, the pasta was slightly over-cooked (a common issue in Merida's "Italian" restaurants), the salmon was rather over-cooked and dry, though presented decently, the octopus was probably the most promising dish, and that alone keeps me from lowering my rating of this place any further. The second visit was during restaurant week. They were packed again, and the offerings on the restaurant week menu were more varied that at most other restaurants that participated. But the food was second rate, except for a tolerable soup. We chalked it up to the pressure of mass production brought on by the restaurant week promotion. This week we went in the evening, and it was not crowded at all. The service was again not impressive. The pizza had a nice thin crust, but with a slightly mealy texture and not very good flavor, though the mushroom topping was fine. The pasta with salmon was extremely filling for a dish that was utterly without flavor or character, but one might see it as a scavenger hunt to try and find the salmon. (Trocitos of salmon we were later told - not what the menu suggests! Pricey for what it contained.) A lot of dishes went half eaten because there was so little to recommend them for the number of calories they would add to one's diet. I doubt that we will give them another chance after this third strike!More