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Ratings and reviews

Certificate of Excellence2016 - 2019 Winner
RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
$8 - $15
CUISINES
Mexican, Latin, Spanish, International
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
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meals, features, about
Reviews (1,661)
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1,609 results
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1,067
357
127
35
23
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LanguageEnglish
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Traveler rating
1,067
357
127
35
23
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All reviews guacamole carne asada fish tacos margarita's chicken steak los cinco soles cruise ship shopping area mexican food great atmosphere great margaritas our waiter visit cozumel pico de gallo panchos xylophone
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Reviewed April 3, 2020

You have to go through Los Cinco Soles to get there (which is not a problem, it's a great shop) but you'll find a very romantic and high quality restaurant. My wife and I have been there many times and it's been excellent every time....More

Date of visit: May 2019
Helpful?
Restaurant's Favorite
Reviewed January 7, 2020 via mobile

Marco, our terrific waiter and did we mention he has a Great mustache! This was our third time here and it just keeps getting better. The fresh chips, guacamole and pico de Gallo, all so very tasty. Nice and quiet as it was 6:30 at...More

Date of visit: January 2020
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Reviewed April 1, 2020

We took a quick break here and had a drink each. My husband had a margarita, which he said was the best that he had had. I had coffee and it was really good, as well. We asked if we could sit at the front...More

Date of visit: March 2020
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Reviewed March 20, 2020 via mobile

Lovely courtyard. Nice entertainment. Good food. Free WiFi. We enjoyed our visit and would return. We ordered the nachos con pollo and the taquitos de pollo. Would agree with some reviewers that mentioned the food was a little bland. It was to us too but...More

Date of visit: March 2020
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Reviewed March 20, 2020

We visited on March 20 just when COVID-19 precautions taking place. Very limited amount of guests dining tonight. Friday night at 7:30 and there are less than 20 total guests. Still, the dining room was in full swing with 2 musicians playing for us. Food...More

Date of visit: March 2020
Helpful?
Reviewed March 16, 2020

We've been to Cozumel many times, and always visit Los Cincos Soles on the north end of town for souvenirs and tequila. In the centre courtyard there, you'll find Poncho's Backyard. They still have the best jumbo margaritas on the island, and the kids love...More

Date of visit: March 2020
Helpful?
R_Manuel_H, Director General at Pancho's Backyard, responded to this reviewResponded March 18, 2020

Dear Mike, I just read your comment about your experience during your recent visit to Pancho’s backyard. Believe me, we at Pancho’s, at least most of us, work very hard to maintain a high quality product, dedicated to you, our Patrons, so I deeply appreciate...More

Reviewed March 9, 2020 via mobile

Visited Pancho’s Backyard March 1 and March 7 2020. Brought a family group of 8 for dinner on the first. That dinner was my seventh visit and once again Panchos is hands down my favorite spot in Cozumel!! Our server was (I’m gonna butcher his...More

Date of visit: March 2020
Helpful?
R_Manuel_H, Director General at Pancho's Backyard, responded to this reviewResponded March 10, 2020

Dear Scott, We at Pancho’s believe in offering a unique experience in our food, beverage and service, thats our main goal;that our Patrons feel the "Mi Casa es su casa" experience, but it is only through the mirror of comments like yours that we can...More

Reviewed March 6, 2020

This place never changes, you eat in a beautiful garden with the sound of running water. You are indoor but still outdoors. The service is very professional and the food always solid. Drinks like margaritas are always very strong and they have a good selection...More

Date of visit: January 2020
Helpful?
R_Manuel_H, Director General at Pancho's Backyard, responded to this reviewResponded March 7, 2020

Dear Patron, Comments like yours, make all the Panchos Backyard team feel like we ere hitting our goal, "Make people feel like they are in home away from home" thank you very much for sharing your thougthts. Manuel Hernandez Manager Restaurants Pancho's Backyard

Reviewed March 5, 2020

While visiting the port of Cozumel, we had lunch here & were very satisfied with our meal & the service we received. The place was packed but we got a table outside & were happy. The drinks were large & tasty. The nachos & glac...More

Date of visit: February 2020
Helpful?
Reviewed March 1, 2020

On our January 2020 visit from a Princess Cruise ship we made our way here which is a 10 minute easy walk once you clear the cruise terminan building. Walk to the left past some great views of the ships and bay to the end....More

Date of visit: January 2020
Helpful?
R_Manuel_H, Director General at Pancho's Backyard, responded to this reviewResponded March 4, 2020

Dear Richard, Our main goal is to make our guests feel as if they were in our home, I think in your case we made it!! thank you so much for your comments Manuel Hernandez manager

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Questions & Answers
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amandas653
February 20, 2020|
AnswerShow all 3 answers
Response from Rebecca B | Reviewed this property |
Yes there are 2 locations in Cozumel. There is 1 located at the Forum Shops uptown and then one located at then at the pier next to the International Pier. Don't worry, it's only about a 5-10 min flat walk depending on how... More
1
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Weekendramblers
January 23, 2018|
AnswerShow all 3 answers
Response from thaward | Reviewed this property |
We all have our own preferences for how and where we travel. While your suggestion to stay for a week or two in a destination and experience a different perspective is valid, we would not stay in Cozumel - there are much... More
7
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clmclamb
November 6, 2017|
AnswerShow all 3 answers
Response from Passport10453 | Reviewed this property |
Everything here is made from scratch. Custom requests are welcome. Explain what you need and be very clear if there is an allergy issue. Ask for a manager if you are concerned. They take all customers needs seriously.
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