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Hard Rock Cafe

Av. Rafael Melgar Prolongacion, K.M. 3.5 | Claudio Canto, Plaza Royal Village Local 9, Cozumel 77600, Mexico
+52 987 989 6439
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Overview
  • Excellent22%
  • Very good32%
  • Average30%
  • Poor8%
  • Terrible8%
Travelers talk about
“potato skins” (4 reviews)
“wings” (3 reviews)
“chicken” (4 reviews)
Open Now
10:00 AM - 11:00 PMAll hours
CUISINES
American, Bar, Vegetarian Friendly
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
Av. Rafael Melgar Prolongacion, K.M. 3.5 | Claudio Canto, Plaza Royal Village Local 9, Cozumel 77600, Mexico
All Details
Write a ReviewReviews (456)
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51 - 60 of 276 reviews

Reviewed February 1, 2017

This is the probably the fourth time visiting this specific Hard Rock and the service was lackluster. I was going to purchase two shirts and get the nachos free, but my waiter Daniel had talked me out of it: The nachos were small. I ended...More

Thank EdUrias
Reviewed January 28, 2017

This is our third visit to the Hard Rock Cafe in Cozumel but although the food and drinks were good we don't think it's worth a stop next time. The upstairs was closed for a private party later in evening which I think happens frequently...More

Thank alison o
Reviewed January 19, 2017

It was walking distance from the hotel. We walked there, we all had one drink (3 with alcohol and 3 without) we ordered 3 appetizers and one mushroom and swiss burger. Everything was great, but when we got our bill it was $140.00 (very expensive)...More

Thank gpatel
Reviewed January 18, 2017

It is a small place but has an upstairs and outdoor dining as well. Prices are very good as well. I love to visit all the Hard Rocks

Thank julielS8511JU
Reviewed January 11, 2017

Javier Espinoza Castillo went above and beyond the call of duty! Hard Rock Cozumel Rocks!! Will be back.

Thank Travelers757
Diana Rocio M, Sales & Mkt Manager at Hard Rock Cafe, responded to this reviewResponded December 27, 2017

Thanks #RockStar we are happy because you had a good time🤘🏽 #ThisIsHardRock We hope you come back soon and of course we will give Javier your regards!

Reviewed January 9, 2017

Small yes!! But it only took minutes for our table, drinks and food...YEAH the place was full!!! I ordered the sampler platter witrh potato skins instead of brussetta and a Hurricane drink for my husband...that was spot on...great. We usually do not follow Hard Rock...More

Thank dee b
Diana Rocio M, Sales & Mkt Manager at Hard Rock Cafe, responded to this reviewResponded December 27, 2017

Thanks #RockStar we are happy because you had a good time🤘🏽 #ThisIsHardRock We hope you come back soon!

Reviewed January 9, 2017 via mobile

My boyfriend is a massive Hard Rock Cafe fan so naturally, we had to visit the smallest Hard Rock in the world. The restaurant was weirdly empty with no atmosphere. There wasn't a lot of good memorabilia and there weren't any proper sit down tables...More

Thank Hannah L
Diana Rocio M, Sales & Mkt Manager at Hard Rock Cafe, responded to this reviewResponded December 27, 2017

Hi Hannah, we thank you in advance for your comments. We take our clients' experiences very seriously and share your comments with our staff, in order to create an improvement in the experiences we provide. I hope you can give us a new opportunity to...More

Reviewed January 8, 2017

There was no Zippo here with Hard Rock Cozumel. That is bad, because I collect Zippo from diffrent Hard Rock around the world. The food was good. But very bad that they not have Zippo for us who like to colleckt.

Thank Persteinskog
Diana Rocio M, Sales & Mkt Manager at Hard Rock Cafe, responded to this reviewResponded December 27, 2017

Hello Persteinskog, thanks for your score, we will send your comments and we are very happy that you have enjoyed the #ThisIsHardRock

Reviewed January 8, 2017

You know what your getting with these places, a wide selection of drinks, good music in the background/on TVs and interesting memorabilia on the walls. No different to most however the cool thing is they have a great beach view. I loved the size of...More

Thank Gavin S
Diana Rocio M, Sales & Mkt Manager at Hard Rock Cafe, responded to this reviewResponded December 27, 2017

Thanks #RockStar we are happy because you had a good time🤘🏽 #ThisIsHardRock We hope you come back soon!

Reviewed December 23, 2016 via mobile

I love going to Hard Rocks when I travel, but this one had no cool memorabilia that stood out to me. I liked the guitar spiral that runs along the stairs. They did have good classic rock videos going instead of some I have been...More

Thank Tirzah D
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Ask a question
Questions & Answers
WendyM1023
August 27, 2017|
AnswerShow all 3 answers
Response from sclem755 | Reviewed this property |
Literally right there.
1
Vote
vacationer20172017
February 15, 2017|
AnswerShow all 3 answers
Response from Luis M | Reviewed this property |
Yes, there i WiFi
0
Votes
Google Translation
Ashley H
January 7, 2015|
Answer
Response from sclem755 | Reviewed this property |
It's at the cruise ship dock.
0
Votes
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
$2 - $18
Meals
Dinner, Breakfast, Lunch, Late Night, Drinks
Restaurant features
Takeout, Outdoor Seating, Seating, Waitstaff, Parking Available, Free Off-Street Parking, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi, Accepts Discover, Street Parking, Full Bar, Wine and Beer, Reservations, Validated Parking, Accepts Credit Cards
Good for
Bar scene, Scenic view, Families with children
Open Hours
Sunday
12:00 PM - 8:00 PM
Monday
10:00 AM - 11:00 PM
Tuesday
10:00 AM - 11:00 PM
Wednesday
10:00 AM - 11:00 PM
Thursday
10:00 AM - 11:00 PM
Friday
10:00 AM - 1:00 AM
Saturday
10:00 AM - 1:00 AM
Location and Contact Information
  • Address: Av. Rafael Melgar Prolongacion, K.M. 3.5 | Claudio Canto, Plaza Royal Village Local 9, Cozumel 77600, Mexico
  • Location: Mexico  >  Yucatan Peninsula  >  Quintana Roo  >  Cozumel
  • Phone Number: +52 987 989 6439
  • E-mail
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