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Hard Rock Cafe Cozumel

American, Bar
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Carretera a Chankanaab Km 3.5 Esq. Claudio Canto | Royal Village Shoping Center, Cozumel 77600, Mexico
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199 Reviews from our TripAdvisor Community

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Showing 117: English reviews
Universal City
Level Contributor
111 reviews
73 restaurant reviews
common_n_restaurant_reviews_1bd8 48 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Hard Rock Café has moved its location across from El Cid/La Ceiba Hotel. It is very nice and new. They offer live music to listen to. I didn't see anyone dancing. I stopped in to check out new digs.

Thank April G
Oklahoma City
Level Contributor
20 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Love the HR. We had a great time. Food, drinks, and service was great. Fun for the whole family. Rock Shop had wide range of souvenirs.

Thank Sherrie B
Level Contributor
86 reviews
37 restaurant reviews
common_n_restaurant_reviews_1bd8 243 helpful votes
1 of 5 stars Reviewed 1 week ago

This place moved from downtown to the Royal Shops across from the main Cruise Ship Terminal. We were staying at Park Royal and decided to walk over around 8pm and we would have been the only ones there so we left. In speaking with another guest I was informed the original location downtown was closed by Hard Rock because the... More 

Houston, Texas
Level Contributor
27 reviews
common_n_restaurant_reviews_1bd8 55 helpful votes
1 of 5 stars Reviewed 2 weeks ago

We arrived around 7pm on a Saturday night, it was totally dead. There was not even one person on the first floor and the (nicer, better) second floor was closed for a private party, or they were just too lazy to open it for one family. Really sorry atmosphere. Avoid.

Thank Topshelf210b
Hampton, Arkansas
Level Contributor
55 reviews
33 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 5 weeks ago

Stopped for a beverage and a little Latino hospitality. Enjoyed the drink and service, atmosphere was different than American Hard Rocks, a little quiet but good. Its just outside the International Cruise Terminal so if your walking, its a great first stop. Lots to see and do close by.

Thank DavidB1964
Atlanta, Georgia
Level Contributor
5 reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed June 22, 2016

Food was decent but overpriced. Assume because it's right outside of where the cruise ships let the passengers off.

Thank kray023
1 review
1 of 5 stars Reviewed June 21, 2016 via mobile

Friendly employees, clean place but their food had no flavor whatsoever. Their drinks had a terrible after taste and their bathroom is located on the second story away from the restaraunt. Very expensive and definitely not a good representative of American food. More like bad cafeteria food. I do not recommend unless changes are made to correct these deficiencies.

Thank uvaldo c
Houston, Texas
Level Contributor
192 reviews
94 restaurant reviews
common_n_restaurant_reviews_1bd8 74 helpful votes
4 of 5 stars Reviewed June 5, 2016

At a new location in a "shopping mall" this Hard Rock is a little on the quiet side. There is not the typical high energy vibe that you would find at other Hard Rock locations around the world. Overall food and service was good!

Thank DJ M
Summerville, South Carolina
Level Contributor
9 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed May 18, 2016

Stopped in for a cold one & some A/C after walking around Cozumel. Has indoor & outdoor seating, close to the cruise chip terminals.

Thank CarolinaGirl65
Herefordshire, United Kingdom
Level Contributor
111 reviews
64 restaurant reviews
common_n_restaurant_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed April 30, 2016 via mobile

We have made it our thing to visit as many HRC as we can and buy a teddy for my daughter. Although this one was only reachable by ferry we were pleasantly surprised by the area and loved Cozumel. The Hard Rock here is small and in the middle of having a make over after a move up the road.... More 

Thank Mark W

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Restaurant Details

Rating summary
  • Food
    4 of 5 stars
    4 of 5 stars
  • Value
    3 of 5 stars
    4 of 5 stars
Average prices
$2 - $18
American, Bar
Breakfast, Lunch, Dinner, Late Night, Drinks
Restaurant features
Takeout, Outdoor Seating, Seating, Waitstaff, Free Off-Street Parking, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi, Accepts Discover, Full Bar, Reservations
Good for
Scenic view
Location and Contact Information
  • Address: Carretera a Chankanaab Km 3.5 Esq. Claudio Canto | Royal Village Shoping Center, Cozumel 77600, Mexico
  • Location: Mexico  >  Yucatan Peninsula  >  Quintana Roo  >  Cozumel
  • Phone Number: 529879896439

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Hard Rock Cafe Cozumel and other visitors
1 question
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Questions? Get answers from Hard Rock Cafe Cozumel staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?