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Ruth's Chris Steak House

Certificate of Excellence
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Plaza kukulcan, Blvd. Kukulcan, Cancun, Mexico
+52 1 998 885 0500
Website
Today
1:00 pm - 11:30 pm
Closed now
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Hours:
Sun - Sat 1:00 pm - 11:30 pm
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683 Reviews from our TripAdvisor Community

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Showing 482: English reviews
Tecumseh, Canada
Level Contributor
80 reviews
56 restaurant reviews
common_n_restaurant_reviews_1bd8 48 helpful votes
5 of 5 bubbles Reviewed 2 days ago NEW via mobile

Went for our anniversary dinner and they did not disappoint! Service and food were amazing! Thank-you for a very memorable evening!

Helpful?
Thank M R
Cambridge, United Kingdom
Level Contributor
6 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 3 days ago NEW

We're not on an all inclusive meal plan at our hotel so seek out a place to eat out every night while on our two week trip to Cancun. The food we had at Ruth's Chris was quite simply the best we've had while out here (and we've travelled about a bit!). Filet steak melted in your mouth, while the... More 

Helpful?
Thank Mark D
JUAN LUNA G, Gerente at Ruth's Chris Steak House, responded to this review

Dear Mark D, We sincerely appreciate your words, and that you decided to share your recent experience with everybody. We are more than happy to learn we met your expectations in all aspects. We love what we do, and it's great to know that it shows. I will make sure to share your kind comments with all the staff, as... More 

Seattle, Washington
Level Contributor
17 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 1 week ago NEW

We ate lunch on our check out day since we had a late flight. The food and service was just like you'd find at any Ruth's Chris, very good. My only complaint was it didn't open until 1:00 and we were ready for lunch at 11:00.

Helpful?
Thank USIGambler
JUAN LUNA G, Gerente at Ruth's Chris Steak House, responded to this review

Dear USIGambler, Thank you very much for your preference, and for taking a little of your time to share your thoughts. It's exciting for us to have people who know and enjoy the Ruth's Chris brand, since it's an opportunity for us to show the consistency and quality we pride ourselves on having. We are sorry however you had to... More 

edmond, ok
Level Contributor
13 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 1 week ago via mobile

As always Ruth Chris Steak House Cancun met our expectations as always. Excellent service and food! We had a wonderful time over New Years weekend!

Helpful?
Thank Edmond_OkLisa
JUAN LUNA G, Gerente at Ruth's Chris Steak House, responded to this review

Dear Edmond_OkLisa, Thank you for your loyalty to Ruth's Chris, and for taking some of your valuable time to share this post. These days, as it happens everywhere, have been long and busy for us. It is truly amazing for me and the whole Ruth's Chris Cancún team to receive such great feedback, as it inspires and motivates us to... More 

San Diego, California
Level Contributor
13 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago

Consistent with all of Ruth's Chris restaurants. Friendly and knowledgeable staff. Good wine selection, of course.

Helpful?
Thank krweaver
JUAN LUNA G, Gerente at Ruth's Chris Steak House, responded to this review

Dear krweaver, On behalf of all our staff we wish you the best on this New Year. We want to thank you very much for taking the time to share this post with all of us, and of course, for your supportive and encouraging words. I have taken the liberty of sharing your comments with our staff, the people that... More 

Stockholm, Sweden
Level Contributor
71 reviews
41 restaurant reviews
common_n_restaurant_reviews_1bd8 43 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago via mobile

We have visited RC locations from Las Vegas to Aruba to Cancun, always a great dinner! From the minute they great you at the front door to the minute you leave. They are not pushy at the table, if you want some time to talk at the table they adjust accordingly. The food is prepared just right, the presentation is... More 

Helpful?
Thank Phil C
JUAN LUNA G, Gerente at Ruth's Chris Steak House, responded to this review

Dear Mr. Phil C, Happy New Year! We were delighted to read your post, specially coming from someone who knows various locations of our Restaurant. We feel flattered since you knew what to expect, and the final outcome was fortunately positive. Comments like yours motivate us to keep working hard everyday not only putting in our clients' tables delicious and... More 

Phoenix, Arizona
Level Contributor
91 reviews
40 restaurant reviews
common_n_restaurant_reviews_1bd8 170 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago via mobile

Perfect food as always. We almost canceled because I wanted a more trendy restaurant, Ruth's Chris in San Francisco was kind of blah. But kept reservations and glad I did. This Ruth's Chris is updated and modern

Helpful?
Thank vivedetravel
JUAN LUNA G, Gerente at Ruth's Chris Steak House, responded to this review

Dear vivedetravel, We are flattered by your kind words! Thank you for taking the time of writing this post, and thank you also for recognizing our consistency and quality, in which we work everyday. We are more than happy to learn we did not disappoint you. I have shared this comment with our staff, and they appreciated it very much.... More 

Vancouver, Canada
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 3 weeks ago

We have returned to Ruth's Chris steak house when in Cancun it has a relaxed atmosphere, we like the decor and service style, not to upmarket, the food is just what we like good quality, not fussy and reliable. It is also in a shopping mall that means we get to do a bit of shopping before we eat.

Helpful?
Thank vicimacleod
JUAN LUNA G, Gerente at Ruth's Chris Steak House, responded to this review

Dear Mr. vicimacleod, We thank you very much for taking the time to share your experience with us, but foremost we want to thank you for your loyalty and preference. We are more than happy to learn your dinner fulfilled your expectations, both in quality and style! We are looking forward to welcoming you back at Ruth's Chris Steak house... More 

Level Contributor
43 reviews
41 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 3 weeks ago

Cancun has very few 'dining delights'. Ruth's Chris bucks that trend, and was hands down the best meal we had in Cancun. Pricey, but after a number of other mediocre meals, so very worth it.

Helpful?
Thank Beekeeper9922
JUAN LUNA G, Gerente at Ruth's Chris Steak House, responded to this review

Dear Beekeeper9922, Happy Holidays from all the Ruth's Chris Cancún team! We deeply appreciate you taking the time of sharing such flattering thoughts. With so many places to go in Cancun we feel proud and humbled by your words. Be sure I will share this comments with all of our staff, they will feel happy and motivated, and for that,... More 

Clearwater, Florida
Level Contributor
112 reviews
41 restaurant reviews
common_n_restaurant_reviews_1bd8 46 helpful votes
5 of 5 bubbles Reviewed 4 weeks ago

We found this was the best place to have a traditional thanksgiving meal and we were not disappointed.

Helpful?
Thank webbsyght
JUAN LUNA G, Gerente at Ruth's Chris Steak House, responded to this review

Dear Mr. webbsyght, Thank you very much for your encouraging words, and thank you for taking some time to share them with everybody. Being in a non-US location, we make an extra effort to provide our customers the Thanksgiving dinner they expect to make them feel at home, and we are very happy to learn you felt we accomplished our... More 

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 bubbles
    Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
    Atmosphere
    4.5 of 5 bubbles
Average prices
$50 - $100
Cuisine
American, Steakhouse
Meals
Lunch, Dinner, Late Night
Restaurant features
Reservations, Seating, Waitstaff, Parking Available, Validated Parking, Valet Parking, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi
Dining Style
Casual Elegant
Good for
Special occasions, Business meetings, Families with children, Large groups, Romantic
Open Hours
Sunday
1:00 pm - 11:30 pm
Monday
1:00 pm - 11:30 pm
Tuesday
1:00 pm - 11:30 pm
Wednesday
1:00 pm - 11:30 pm
Thursday
1:00 pm - 11:30 pm
Friday
1:00 pm - 11:30 pm
Saturday
1:00 pm - 11:30 pm
Location and Contact Information
  • Address: Plaza kukulcan, Blvd. Kukulcan, Cancun, Mexico
  • Public Transportation: Bus stop 20 feet away main door.
  • Location: Mexico  >  Yucatan Peninsula  >  Quintana Roo  >  Cancun
  • Phone Number: +52 1 998 885 0500

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Ruth's Chris Steak House and other visitors
2 questions
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Questions? Get answers from Ruth's Chris Steak House staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?