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Blvd. Kukulcan km 10.5 | Zona Hotelera, Cancun 77500, Mexico
+52 998 883 1254
Website
Today
1:00 pm - 12:00 am
Closed now
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Hours:
Sun - Sat 1:00 pm - 12:00 am
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3,294 Reviews from our TripAdvisor Community

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Showing 1,813: English reviews
Pardeeville, Wisconsin
Level Contributor
56 reviews
42 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
2 of 5 bubbles Reviewed yesterday NEW via mobile

NOT WORTH IT. The view is the only thing worth something. Seafood wasn't fresh. If they claim it is, it was extremely overcooked. I got lobster and shrimp, broiled. Rubbery. My husband got the lobster and shrimp stuffed filet. That was ok. They weren't able to accommodate us sitting outside for the sunset despite many, many open tables. I wouldn't... More 

Helpful?
Thank Christi B
Paralimni
Level Contributor
17 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 35 helpful votes
RESTAURANT'S FAVORITE REVIEW
5 of 5 bubbles Reviewed January 31, 2017 via mobile

During our 9 nights Cancun stay we visited this place 3 times for dinner. All evenings we had table on their veranda just a 2 meters above the lagoon- and this restaurant became a highlight of our holiday. Food is fresh and delicious, signature salads and exotic lobsters in about 10 different versions. Staff is attentive and polite ( as... More 

Helpful?
4 Thank BalakinCy
About Restaurant's Favorite Review
Denver, Colorado
Level Contributor
24 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 2 days ago NEW via mobile

The lobster dishes rule the roost here! A very fine dinner; should be one of your destinations for the week.

Helpful?
Thank Kimknittel
2 reviews
5 of 5 bubbles Reviewed 2 days ago NEW via mobile

Everything is first class, best lobster house in cancun all seafood is fresh and services top notch, and even though it was packed food came up in a timely fashion

Helpful?
Thank Jimmy C
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 4 days ago NEW

We were on our way to another restaurant when a big rain storm started and we raced into Lorenzillo's for shelter. After 20 minutes and no letting up we decided to eat there. We were with my 5-year-old son so I wasn't sure we'd find anything he'd eat but they had a kids menu with chicken fingers and french fries!... More 

Helpful?
Thank Katherine H
Vancouver
Level Contributor
33 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 5 days ago NEW

When I walked into Lorenzillo's I did not expect such an upper class restaurant. I was delightfully surprised. The ambiance was great. Just right so you could spend a quiet time enjoying your meal. I had Surf n Turf. the Surf was delicious, tender, tasty, but the lobster was to die for. I did not feel rushed to gulp down... More 

Helpful?
Thank fredl642
GrupoLorenzillos2, Social Media Manager at Lorenzillo's, responded to this review

We love to read such incredible comments, we are glad to know you had an amazing time and enjoyed our dishes. You can be sure you'll have the same excelent service on your next visit. We hope you to return soon. More 

New Forest National Park Hampshire, United Kingdom
Level Contributor
54 reviews
30 restaurant reviews
common_n_restaurant_reviews_1bd8 43 helpful votes
5 of 5 bubbles Reviewed 6 days ago NEW

We visited for the 3rd time during our stay in cancun. The first was just for drinks, 2nd Valentine's Day and 3rd was a the end of Feb before we returned to the UK. All I can say I'd faultless. Service, location, food all spectacular. Thank you for the memories.

Helpful?
Thank sue2005
GrupoLorenzillos2, Social Media Manager at Lorenzillo's, responded to this review

Dear Sue, we are pleased to know that our mission of exceed our customers' expectations are fulfilled, you can be sure that when you come back and visit us you will receive the same excellent service. More 

Fort Wayne, Indiana
Level Contributor
46 reviews
25 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed 6 days ago NEW

Well, actually I ate the lobster. The Croc ate the shell. Pleasant, nautical atmosphere with friendly staff. Picked our lobster from the tank. Waiter warned us that ordering that way was pricey, that ordering just the tail was the better way to go. However, it was our splurge night so we were all in. Spiny lobster is hard to come... More 

Helpful?
Thank 289Kat
GrupoLorenzillos2, Social Media Manager at Lorenzillo's, responded to this review

Thank you very much for sharing your experience with us, we are glad to know that we make your taste buds fall in love. Hopefully on your next visit we could exceed your expectations and reach the 5 Stars. More 

New Jersey
Level Contributor
9 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
2 of 5 bubbles Reviewed 1 week ago NEW

Underwhelmed by food and service. Think they are living off their tourist reputation.Do not recommend a visit and I know we will not return.

Helpful?
1 Thank purc8
GrupoLorenzillos2, Social Media Manager at Lorenzillo's, responded to this review

We would appreciate you could tell us why do you feel underwhelmed, everyday we take care on each client to make them live an incredible gastronomic experience. More 

Aix-en-Provence, France
Level Contributor
59 reviews
53 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 1 week ago via mobile

I've been coming to Lorenzillo's for many years, it's a classic when you come to Cancún. It's not the newest or the trendiest, but if you want to eat fresh lobster or good seafood this is the place. When you come in the restaurant you can see a boat full of live lobsters, a fish tank with live clams, and... More 

Helpful?
Thank AiViDi
GrupoLorenzillos2, Social Media Manager at Lorenzillo's, responded to this review

Thank you so much for sharing your experience. We are pleased to know that we exceed our customer's expectations. More 

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 bubbles
    Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
    Atmosphere
    4.5 of 5 bubbles
Average prices
$35 - $80
Cuisine
Seafood, Soups, Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Lunch, Dinner, Late Night
Restaurant features
Reservations, Outdoor Seating, Private Dining, Seating, Waitstaff, Parking Available, Validated Parking, Valet Parking, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Dining Style
Casual Elegant
Good for
Scenic view, Families with children, Large groups, Romantic, Special occasions, Kids, Local cuisine, Business meetings
Open Hours
Sunday
1:00 pm - 12:00 am
Monday
1:00 pm - 12:00 am
Tuesday
1:00 pm - 12:00 am
Wednesday
1:00 pm - 12:00 am
Thursday
1:00 pm - 12:00 am
Friday
1:00 pm - 12:00 am
Saturday
1:00 pm - 12:00 am
Location and Contact Information
  • Address: Blvd. Kukulcan km 10.5 | Zona Hotelera, Cancun 77500, Mexico
  • Location: Mexico  >  Yucatan Peninsula  >  Quintana Roo  >  Cancun
  • Phone Number: +52 998 883 1254
Description
The restaurant that holds taste, flavors, sensations, history, tradition, evolution and modernity all at the same time.

Brilliant details at every turn only add to Lorenzillo's uniqueness. From the entrance one can admire the hand carved wooden pillars that elude to the crustacean that has come to be the favorite of its world-wide customers: the lobster.

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Lorenzillo's and other visitors
17 questions
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Santee, California
Aruba
1 month ago
Charleston, West Virginia
9 months ago

See all questions (17)

Questions? Get answers from Lorenzillo's staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?