We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Ratings and reviews

Travelers' Choice Best of the Best
RATINGS
Food
Service
Value
Atmosphere
Reviews (2,013)
Filter reviews
994 results
Traveler rating
892
65
18
7
12
Traveler type
Time of year
LanguageEnglish
More languages
Traveler rating
892
65
18
7
12
Show reviews that mention
All reviews tasting menu oasis sens molecular gastronomy amazing experience del rio unique dining experience food experience small portions food was amazing fine dining service was impeccable all inclusive resort courses alan luis gamboa fiorentina
Selected filters
FilterEnglish
Updating list...
Reviewed 4 days ago

My wife and I along with my cousin and his wife ate here last night to celebrate my wife's birthday. None of us had never been to a gastronomy restaurant before and our minds (and taste buds) were blown away! Each part of the 21...course meal was a personalized work of art being delivered right to our table. I can't say enough about the hand crafted flavors of each dish and when paired with the wines and champagne the sommelier chose, it was one of the best dining experiences we have ever had. The service and knowledge of the staff was impeccable. A big thanks to Rudy, Florentino, Alfredo, Daniel, Emilio, Luis, Laura and Alan for making this a night to remember. My wife and I tried to reserve another dinner here for Saturday night but they were all booked up. So if you're in the area and looking for a unique one of a kind dining experience don't wait to make a reservation. You won't be disappointed!More

Date of visit: October 2020
Helpful?
Reviewed 1 week ago via mobile

Our experience was truly amazing! Everyone was very nice! Florentino, Laura, Alfredo, Emilio, Luis, Alan and Daniel made sure they explained everything we were eating and made sure we enjoyed every single moment. It is so worth to go through the cocktails that was out...favorite part! ๐Ÿ˜ The Chef Ignacio deserves a standing ovation for his authenticity, his creativity and the love and dedication that he puts into each and every meal! ๐Ÿ™Œ๐Ÿป Congratulation to Benazuza for the excellent service and for giving us an out of this world experience and a tour through the Mexican cuisine! ๐Ÿ‘๐Ÿป๐Ÿ‘๐Ÿป๐Ÿ‘๐Ÿป๐Ÿ‘๐Ÿป If you are in Cancun make sure you go here! ๐Ÿ‘Œ๐Ÿฝ๐Ÿ‘Œ๐Ÿฝ๐Ÿ‘Œ๐Ÿฝ๐Ÿ‘Œ๐ŸฝMore

Date of visit: October 2020
Helpful?
Reviewed 3 weeks ago

Amazing meal and incredible service!! Absolutely will be going back again the next time weโ€™re back in Cancun.

Date of visit: September 2020
Helpful?1  
Reviewed 5 weeks ago

The staff at this restaurant was incredible. Rudy was so accommodating and the head chad, Ignacio came to our table to personally thank us! Laura, Luis, Emilio and Daniel were just so wonderful! Alan, Florentine and especially Alfredo weโ€™re so knowledgeable about the food and...kept a smile on our faces! The food is exceptional and I promise you will not regret this experience.More

Date of visit: September 2020
Helpful?
Reviewed August 19, 2020 via mobile

Benazuza was a great experience!!! We really liked almost all 20 of the courses they served us, and they were so friendly. We were served by Emilio, Florentino, Alan, Gerardo, and Daniel, and the manager was Rudy. You could tell it was a little difficult...for them to describe every dish in English, but they did it anyways โ€” we were very impressed. They also accommodated for my pescatarian diet, other than a few drops of a sausage sauce on one of the dishes, which I was able to avoid. We loved getting to keep a copy of the menu afterwards so we could remember what we ate. The atmosphere in the restaurant is nice, but you can definitely feel that youโ€™re in a hotel. The food and service, though, goes above and beyond. Definitely go to Benazuza!!More

Date of visit: August 2020
Helpful?
Reviewed August 14, 2020

An absolutely amazing dinner experience! I have come to this restaurant every year for the past 3 years and they never fail to impress me. The passion they put into every one of their 20+ courses is evident when the servers and even the chef...himself explain the dish in detail. I highly recommend this experience for any foodies all over the world...you will not be disappointed!More

Date of visit: August 2020
Helpful?
Reviewed August 4, 2020 via mobile

Best restaurant in Cancun !!! Chef Ignacio and his team are the best, quality food and service. Great and fun experience, will be returning soon.

Date of visit: August 2020
Helpful?
Reviewed July 30, 2020 via mobile

Perfect service! Perfect food! Chef Ignacio and the team: Rudy, Isabel, Gerardo, Alan, Daniel, Florentino and Emilio were great, attentive and super nice Food was to die for. We will be back!

Date of visit: July 2020
Helpful?
Reviewed July 27, 2020 via mobile

If you would like to experience contemporary Mexican cuisine Benazuza needs to be on your list. This is how a tasting menu should be done. You are taken through an amazing emotional journey of 24 courses where you will experience the variety of tastes from...across the country with a story behind every dish. The infusion of passion, presentation and service takes this experience to the next level. Our thanks to Chef Ignacio, Manager Rudy, and the team of Gerardo, Alan, Florentine and Daniel. Already planning a return visit.More

Date of visit: July 2020
Helpful?1  
Reviewed July 17, 2020

We couldn't have had a better end to our 5 day trip in Cancun. The service was impeccable and the food was stellar. I'm vegan and each meal was made vegan for me in a moments notice as I only mentioned that when we arrived...for our reservation. One of the friends I was with is allergic to nuts and fish and they perfectly accommodated for her meals for her as well. The food was included in our all inclusive pass and we only paid for any alcohol pairings. Chef Ignacio, Manager Rudy, Gerardo, Florentino, Alan, and Daniel were all amazing. Thank you for such a great experience!More

Date of visit: July 2020
Helpful?
View more reviews
Best nearby
Best nearby hotelsSee all
Panama Jack Resorts Cancun
11,185 reviews
3.20 miles away
Hyatt Zilara Cancun
8,848 reviews
3.10 miles away
The Westin Lagunamar Ocean Resort Villas & Spa, Cancun
7,215 reviews
2.33 miles away
Luxury Hideaway Cancun
1 review
2.96 miles away
Best nearby restaurantsSee all
Black Hole
1,107 reviews
.01 miles away
Restaurante Careyes
2,310 reviews
.41 miles away
Rosa Negra
3,163 reviews
.46 miles away
Best nearby attractionsSee all
Parque Maya Tours
292 reviews
.37 miles away
Mayan Museum of Cancun
2,232 reviews
.33 miles away
Zona Arqueologica El Rey
1,574 reviews
.37 miles away
Playa Ballenas
21 reviews
.87 miles away
Questions & Answers
Ask a question
Bridget B
March 8, 2020|
Answer
Response from david d | Reviewed this property |
Not sure however priority itโ€™s given to those staying at the Hotel, specially if you are classified as Pyramid. You can always call and ask if possible to make a reservation.
0
Votes
kjrinsc
October 24, 2019|
AnswerShow all 3 answers
Response from Karin F | Reviewed this property |
Iโ€™d say to contact the hotel directly for prices. It was included in our stay.
0
Votes
Is This Your Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Free Listing