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Cancun

Cenacolo Zona Hotelera

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Ratings and reviews

Certificate of Excellence2016 - 2019 Winner
RATINGS
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About
Located in the Hotel Zone, this was our first restaurant. With over 30 years of tradition, this location offers a perfect balance between the best of Italian cuisine in Cancun and the best view of Nichupte Lagoon. It will surely make a memorable experience.
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Lunch, Dinner, Late Night
CUISINES
Italian, Seafood, European, Tuscan, Central-Italian
FEATURES
Seating, Parking Available, Valet Parking, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi, Reservations, Outdoor Seating, Validated Parking, Accepts Credit Cards, Table Service, Waterfront
Reviews (1,619)
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1,136 results
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881
161
58
19
17
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LanguageEnglish
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Traveler rating
881
161
58
19
17
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All reviews homemade pasta stuffed calamari bolognese salad pizza bread seafood steak green hats cheese wheel juan lopez italian food our waiter service was excellent favorite restaurants westin lagunamar recommend this restaurant
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1 - 10 of 1,136 reviews
Reviewed 2 days ago via mobile

Great Food but inconsistent service. Our meal started out fine. I had the ravioli with peas and it was delicious. Service was excellent throughout the meal. But when it came time for the check we waited over 20 minutes as our waiter never came back....More

Date of visit: February 2020
Thank 925peggyk
GRCENACOLO, Director General at Cenacolo Zona Hotelera, responded to this reviewResponded yesterday

Dear Peggy K, we are very grateful that you trust us and that you will take the time to detail what happened. We are sorry and we guarantee that we will take your opinion very seriously, it is important for us to offer you the...More

Reviewed 3 days ago

Our family loves this restaurant and now that they have a new location closer to our hotel, we can walk there. Love the homemade pasta and pizza. Try the artichokes. We come here every time we stay in Cancun.More

Date of visit: February 2020
Thank dennissH9277SJ
GRCENACOLO, Director General at Cenacolo Zona Hotelera, responded to this reviewResponded 2 days ago

Dear susan s: We are pleased to read that you enjoyed all about our Divina Cucina Romagnola, in special our homemade pasta and pizza. It is important to offer you the best every time you come to visit us. We hope to see you soon!...More

Reviewed 3 days ago via mobile

Amazing Italian food in Cancun! Visited here because we were taco-ed out. Food was surprisingly delicious and service was incredible. There happened to be a firework show from the next door club which was a bonus lol! I would definitely recommend this lovely restaurant and...More

Date of visit: February 2020
Thank rachelautumnx
GRCENACOLO, Director General at Cenacolo Zona Hotelera, responded to this reviewResponded 3 days ago

Hello Rachel, Thank you for your comment! We are happy to know you enjoyed our food and service, thank you for recommending us, be sure to visit us on your next trip to Cancun. Kind regards

Reviewed 6 days ago

We ate here 2 years ago and had a horrid experience, but we thought we'd try again. The location is lovely and around 6:30 pm the sunset is very beautiful. Our servers this night were Juan and Erick who were both wonderful. Starting with drinks...More

Date of visit: February 2020
Thank Richard A
GRCENACOLO, Director General at Cenacolo Zona Hotelera, responded to this reviewResponded 3 days ago

Hello Richard, Thank you for your comment, we are happy to know you enjoyed our view, drinks, Caprese Salad, homemade pasta, Red Marinara Black Guitar Spaguetti and our fettuccini. We thank you for your comment regarding the extra charge we will take into account. We...More

Reviewed 1 week ago

We had not been to this restaurant since they moved in to this new space outside of the mall. We found the new place very inviting and the people extremely courteous. The food was excellent beyond our expectations. I had spagetti with clams and my...More

Date of visit: February 2020
Thank OKLonghorn_Guy
GRCENACOLO, Director General at Cenacolo Zona Hotelera, responded to this reviewResponded 3 days ago

Hello OKLonghorn, Thank you for sharing your experience with us we are happy to know you had such a great dinning experience with us, we can not wait to have you back!

Reviewed 1 week ago

If you are looking for authentic pasta dishes this is the place. We were a party of 6 and each of us loved our meal. Not always an easy thing to achieve. I can't wait to go back!

Date of visit: February 2020
Thank E6517YWellend
GRCENACOLO, Director General at Cenacolo Zona Hotelera, responded to this reviewResponded 3 days ago

Hello Ellen, Thank you for your comment, we are happy to know you enjoyed our dishes and service, please visit us again soon we will be thrilled to welcome you. Kind regards.

Reviewed 2 weeks ago

We made a last minute decision to stop in at Cenacola's on the way out of the local shopping mall. We were greeted by a hostile hostess who explained how busy the empty restaurant was. Glad that they feel that a reservation is so important....More

Date of visit: February 2020
Thank chrismaher2000
GRCENACOLO, Director General at Cenacolo Zona Hotelera, responded to this reviewResponded 3 days ago

Hello chrism, Thank you for stoping by, we are happy to read your comment and to know you enjoyed our gnocchi, spaguetti and fettuccine, please be sure to visit us again on your next trip to Cancun, we were take a note on the hostess...More

Reviewed 2 weeks ago

Cenacolo in the Hotel Zone of Cancun is one of the BEST dining experiences we have encountered in our 13 years living in Cancun!! Our waiter GUSTAVO was wonderful! He spoke perfect English. He was very knowledgeable about the wine and food selection. Speaking of...More

Date of visit: February 2020
Thank SassyGolfer
GRCENACOLO, Director General at Cenacolo Zona Hotelera, responded to this reviewResponded 3 days ago

Hello Jazqueline B, Thank you for this lovely review! We are grateful for your kind words, they motivate us to keep doing always our best, we will share this comment with Gustavo for sure. It is great to know you enjoyed our pasta and wine...More

Reviewed 2 weeks ago

Service was excellent the Green Hats were out of this world would highly recommend this restaurant to anyone visiting Cancún you can enjoy a fine meal at a reasonable price. TN

Date of visit: February 2020
Thank Traveler679693
GRCENACOLO, Director General at Cenacolo Zona Hotelera, responded to this reviewResponded 3 days ago

Hello Tim n, Thank you for your preference and visiting us twice, it is always exciting to read this, it motivate us. Thank you also for recommending us, please be sure to visit us again on your next trip to Cancun.

Reviewed 3 weeks ago via mobile

Truly a one of a kind eating experience! We have been to Cancun many times but this was our first time at Cenacolo. It was recommended by another guest at our resort. The service here is first class. Israel and Fortuna took such amazing care...More

Date of visit: December 2019
Thank rebecca m
GRCENACOLO, Director General at Cenacolo Zona Hotelera, responded to this reviewResponded 3 days ago

Hello rebecca, Thank you for this lovely review! We are glado to read that you had an amazing experience, comments like yours motivate us and are our goal with each guests. We will share your comment with Israel and Fortuna, please be sure to visit...More

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Questions & Answers
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Bask821
September 26, 2017|
Answer
Response from GRCenacolo C | Property representative |
Hi, yes we do have it.
1
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Shirley W
July 23, 2017|
Answer
Response from GRCenacolo C | Property representative |
Hi, you can visit our web site to see our fine menu.
-1
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Elyce316
January 26, 2017|
AnswerShow all 6 answers
Response from GRCenacolo C | Property representative |
Hi Elyce316, We have ramps to access and a friendly accomodation for wheelchair
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