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Ratings and reviews

Travelers' Choice
RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
Italian, Pizza
Special Diets
Vegetarian Friendly, Vegan Options
Meals
Lunch, Dinner, Brunch, Late Night
View all details
meals, features
Reviews (923)
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210 results
Traveler rating
159
33
12
2
4
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LanguageEnglish
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Traveler rating
159
33
12
2
4
Show reviews that mention
All reviews pizza complimentary bruschetta brick oven hotel zone downtown cancun service was great fredy limoncello
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Reviewed 4 weeks ago via mobile

Everything was delicious and the treat received from Jorge Estrella was just excellent. It's well located and it has a convenient parking lot.

Date of visit: September 2020
Helpful?
Reviewed July 5, 2020 via mobile

One of the best pizzas I've ever eaten. Excellent service, and it has a parking. Simply amazing! Try it

Date of visit: July 2020
Helpful?
Reviewed December 1, 2019 via mobile

Delicious Pizza straight from the brick oven & great wine selection. Miguel & the staff here are exceptional! Would come back here again to play the life size chess board out the front!

Date of visit: December 2019
Helpful?
Reviewed June 22, 2019

Had a great dinner at Rino’s. Food was very good and the service was great. Fredi was a great host and server. Took care of our ever need to make us feel welcome and ensure our dinner was without distractions. Nice venue eating out on...the patio.More

Date of visit: June 2019
Helpful?
GrupoLorenzillos1, Social Media Manager at Rino's Pizza Time, responded to this reviewResponded July 3, 2019

Buongiorno Robert, We are pleased to know that we have fulfilled our mission of exceed the expectations of our customers and make your taste buds fall in love with our dishes, you can be sure that on your next visit will receive the same excellent...More

Reviewed May 28, 2019 via mobile

We visited Rino’s based on other reviews and we were not disappointed. The food is gorgeous and very reasonable. Especially because, as well as a delicious pizza and some amazing pasta, we were also given complimentary Bruschetta, garlic pizza bread and a limoncello to finish...the meal. Service was excellent. So if you are based in downtown Cancun or looking to get out of the hotel zone, this place is really worth the trip.More

Date of visit: May 2019
Helpful?
GrupoLorenzillos1, Social Media Manager at Rino's Pizza Time, responded to this reviewResponded June 7, 2019

Dear Claire, Thank you so much for the five stars and for sharing your experience with us. We are glad to know you had an amazing time and enjoyed our food. We hope you to return soon.

Reviewed May 7, 2019 via mobile

We really enjoyed this restaurant. The food was very good with a lot of options. The service was excellent! Also the prices were very reasonable.

Date of visit: May 2019
Helpful?
GrupoLorenzillos1, Social Media Manager at Rino's Pizza Time, responded to this reviewResponded May 18, 2019

Buongiorno Mark, Your comment is very valuable for us, we really appreciate your recommendation to the world, we are sure they'll enjoy it as much as you do.

Reviewed March 25, 2019 via mobile

A local favourite which disappointed us this weekend. Manager was not visibly on duty at 6pm, thus leading to uncoordinated serving of dishes. Four cheese ravioles came out 15 minutes before the pizza, which sadly was served burnt! Will give them another go, but truly...disappointed last Saturday.....and staff didn’t seem to care.More

Date of visit: March 2019
Helpful?
GrupoLorenzillos1, Social Media Manager at Rino's Pizza Time, responded to this reviewResponded March 30, 2019

Dear Mjasboz, Thank you for your comments. We know you are a customer who has visited us several times and this is the first time we receive your discomfort, we inform you that our pizzas are made in wood oven, so they have to be...More

Reviewed March 9, 2019

We love Rino's year after year, where we are so warmly greeted. I ordered the lasagna and my husband ordered a chicken paeisola (spelling is not correct, but it sure was yummy...The sauce is a beautiful red sauce and it is served with spaghetti). The...meals came with delicious bruscetta, puffy garlic bread got out of the oven), and even some lemoncello after the meal. I already can't wait to go back. Our waiter this time was Gabino, who took great care of us. It was wonderful to see the manager Federico as always!!More

Date of visit: March 2019
Helpful?
GrupoLorenzillos1, Social Media Manager at Rino's Pizza Time, responded to this reviewResponded March 30, 2019

Thank you very much for sharing your experience with us, we are glad to know that we make your taste buds fall in love. Hope to see you soon.

Reviewed March 2, 2019

We were a group of thirty persons, celebrating a birthday. The person whose birthday was, wanted to celebrate it there. The service was excellent, the food was very good. I did not like some things. In Mexico, the waiters do not earn much, so they...live from the tip, but they have to deserve it by treating you the right way. At the beginning, the manager told us that we had to pay 15%,which we always do, but I don like to be imposed. That is a very bad point. We ate and drink and payed, and we became treated as if it was free. I don`t like that manager.More

Date of visit: February 2019
Helpful?
GrupoLorenzillos1, Social Media Manager at Rino's Pizza Time, responded to this reviewResponded March 2, 2019
Google Translation

Buen día Sra. Chincia, Agradecemos nos haya elegido para celebrar un día tan especial con nosotros y nos encanta saber...More

Reviewed February 15, 2019 via mobile

The location is great, right in the beginning of the Av. Boulevard (the main entrance to the hotel zone, km 0). Frederico introduced as the manager smiled at us with such enthusiasm and made us feel welcome. The place is magnificent. It has so much...of Italian vibes, the music, tables, very but, very homely. It took us about 5 minutes to order and about 10 to 15 minutes while we were waiting until our food arrived. There something call "pan de la casa" Wich is a bomb of flavour and simple, ask for it. They recommend us a dessert. It was a ball and inside of it had small breads with Bailey's and berries. Such good end. The prices are more than affordable. We met this guy, "Eduardo Bibiano", big shout to him. He earns our respect. He said that he was only helping other's due a vacancy than came up out of nowhere, but he made the job more than just perfect. When we just first sit in the restaurant, we saw him running all the way around and captive our attention due the great and amazing job he was doing. He was the waiter who took care of us all the night and also took us pictures in the place joking and making us feel even more better to have chosen this amazing place to dinner. As you can tell I am fascinated with this restaurant. I'm seeing me coming back with my parents and the rest of my family to have a good time. So, if you wondering to come and try. Don't take too long. Do not hesitate, no more. Come and probe what a Italian heavens feels like...More

Date of visit: February 2019
Helpful?1  
GrupoLorenzillos1, Social Media Manager at Rino's Pizza Time, responded to this reviewResponded February 23, 2019

Buongiorno Jesuri, We are pleased to know that our mission of exceed our customers' expectations are fulfilled, you can be sure that when you come back and visit us you will receive the same excellent service.

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Questions & Answers
Ask a question
JCVan500
November 8, 2016|
AnswerShow all 2 answers
Response from GrupoLorenzillos1 | Property representative |
Dear JCVan500, we are so sorry but we don't count with gluten free options.
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Donna C
February 10, 2016|
Answer
Response from tedl135 |
Hawaiin pizza was 155 pesos or 8 USD
1
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