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Ratings and reviews

Travelers' Choice
RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
$2 - $20
CUISINES
Mexican, Cafe, Healthy
Meals
Brunch, Breakfast, Drinks
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features, about
Reviews (423)
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208 results
Traveler rating
156
45
4
3
0
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LanguageEnglish
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Traveler rating
156
45
4
3
0
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All reviews brownie cakes coconut ice cream dark chocolate great coffee la isla americano yummy souvenirs riviera
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Reviewed 1 week ago via mobile

Really friendly staff. Very welcoming, so sweet and helpful. They speak English. Clean and social distancing well managed with the COVID-19 pandemic. The shop is small. Limited indoor high seating but much more standard seating outside. Fast wifi. The wifi code will be on your...receipt (I believe but may be wrong that it is different for each transaction). There are chocolates, cookies and a limited selection of cakes and pastries to take away or have in. Huge drinks menu. There are other options as well and not just chocolate. It was hot and I didn't feel like a chocolate drink so had the chispas de chocolate chocolate chip (cookie) and americano black one shot. The americano was perfect! Great coffee and served in a mug which felt like being at home after travelling for a while. Drink sizes are big! The cookie was not so good at all. Very dry, bland and lacked flavour or depth. Looking at the pastries and cakes, these looked the same. For a drink and good service, I would definitely recommend. Nice music and a very relaxing break whilst shopping. If you dine in, order at the counter, sit down and they will bring it to you.More

Date of visit: November 2020
Helpful?1  
Reviewed March 13, 2020

Completely hooked on the coconut ice cream, been to several locations on this trip and all were great, clean with friendly staff. We tried a few of their pastries and the coffee both were just ok. If you're looking for an edible souvenir this would...be a good stop for you, as their packaging is quite attractive. The cardamom chocolate has an interesting taste.More

Date of visit: March 2020
Helpful?
Reviewed February 19, 2020 via mobile

The mocha iced and mocha frappe were delicious and overall good prices too!! The vanilla iced latte was delicious. Nice location and outdoor tables.

Date of visit: February 2020
Helpful?
Ah_Cacao, General Manager at Ah Cacao Chocolate Cafe, responded to this reviewResponded March 4, 2020

Thank you!

Reviewed January 15, 2020

We hit up the chocolate samples, and got some chocolate for the wife to help her be less crabby :) It totally worked. I got some coffee nearby and we ate it outside in the beautiful plaza.

Date of visit: December 2019
Helpful?
Ah_Cacao, General Manager at Ah Cacao Chocolate Cafe, responded to this reviewResponded February 15, 2020

Thank you for your visit. Glad that our chocolate made you happy. Next time we hope you try our coffee too ;)

Reviewed December 1, 2019 via mobile

We love this place so much that we went there EVERYDAY we were in Cancun. The staff was super helpful and friendly, always ready to give you samples and explain their products. We were particularly addicted to their iced chocolate drink, chocolate frappe, iced latte,...chocolate brownies, and of course their chocolate cake! Needless to say, we bought lots of the chocolate bars and choco/nut spread to take home to our family and friends. I skipped the skin products (they have shampoo, chocolate massage body oils, body cream, soap) but they all smelled lovely. We can't wait to go back.More

Date of visit: November 2019
Helpful?
Ah_Cacao, Director de Relaciones Públicas at Ah Cacao Chocolate Cafe, responded to this reviewResponded January 14, 2020

Thank you for your visit! :) See you soon!

Reviewed October 6, 2019

This is a great shop to stop in for a drink, treat or quick snack. They also sell chocolate bars and chocolate body products. I had a frozen chocolate smoothie which was so good. I bought a couple f chocolate bars and they were also...really good. Much better than the chocolate sold at the souvenir shops.More

Date of visit: October 2019
Helpful?
Ah_Cacao, Director de Relaciones con Clientes at Ah Cacao Chocolate Cafe, responded to this reviewResponded November 11, 2019

Thank you for your visit. We feel very happy to know that you enjoyed our products.

Reviewed October 4, 2019

You find them on several locations, in Cancun and Playa del Carmen. Since I lived in both cities I am very familiar with all their locations. I love the coffee the brownies are absolutely yummy and the cornetto de Jamon y queso is great. Well,...all is good at AH Cacao, even the wifi. No need to go to the ever so expensive Starbucks, you get better coffee here for less money and the food is fresher!More

Date of visit: July 2019
Helpful?
Ah_Cacao, Director de Relaciones con Clientes at Ah Cacao Chocolate Cafe, responded to this reviewResponded November 11, 2019

Thank you for your visit. We feel very happy to know that you enjoyed our products.

Reviewed July 29, 2019

My husband and I love this Chocolate Cafe! We always make sure to make this a "must" visit when in the Riviera Maya. We love their ice coffee! Their chocolate is delicious! They let you sample all of their products before purchasing. My favorite is...the Mayan dark chocolate. We always end up bringing several treats home with us from the coffee to the different chocolate. The people have always been friendly and offer excellent service with a smile. Definitely our favorite chocolate cafe!More

Date of visit: July 2019
Helpful?
Ah_Cacao, Director de Relaciones Públicas at Ah Cacao Chocolate Cafe, responded to this reviewResponded August 15, 2019

Thanks for your visit and for your nice comments! :) ahcacao.com

Reviewed June 25, 2019 via mobile

Great spot inside La Isla. They have an amazing selection of chocolate and drinks. They let you sample any of the chocolates sold before you buy. The staff are very nice and extremely helpful.

Date of visit: June 2019
Helpful?
Reviewed June 24, 2019 via mobile

The coffe shop is just a ordinary coffe shop. Just went their for the cartoon coffee. They had a great cheesecake.

Date of visit: June 2019
Helpful?1  
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Questions & Answers
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CLopes2012
March 24, 2016|
Answer
Response from Ah_Cacao | Property representative |
Hello. We sell a glass tube with 3 pods for about $236 Mexican pesos (about $13.50 USD at today's exchange rate). You can find more details on the Ah Cacao website.
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