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Reserve a table
2
Tue, 5/28
8:00 PM

Ratings and reviews

Travelers' Choice2023
RATINGS
Food
Service
Value
Atmosphere

Food and ambience

About
Parole Cancun by Grupo RosaNegra discover the best Italian restaurant with a cuisine steeped in history and traditions, accompanied by the most exclusive Mediterranean seafood. Live a dream with Italian charm, romantic decor and live happenings that will make your night an unrepeatable moment.
PRICE RANGE
$36 - $48
Special Diets
Vegan Options
Meals
Lunch, Dinner, Late Night, Drinks
CUISINES
Italian, Contemporary, Tuscan, Sicilian, Southern-Italian
FEATURES
Reservations, Outdoor Seating, Seating, Parking Available, Validated Parking, Valet Parking, Serves Alcohol, Full Bar, Free Wifi, Accepts Credit Cards, Table Service, Wine and Beer, Live Music, Waterfront
Reviews (686)
Filter reviews
241 results
Traveler rating
216
7
3
11
4
Traveler type
Time of year
LanguageEnglish
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Traveler rating
216
7
3
11
4
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All reviews wagyu fettuccine caprese salad cake tiramisu lobster violin player amazing restaurant rosa negra amazing service fireworks show celebrating a birthday took great care visiting cancun anniversary dinner an amazing experience food was great
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Reviewed 2 weeks ago via mobile

This place is so beautifully decorated and the views across the water make for an amazing sunset experience. However, it was Marco our server who made the evening perfect! He was incredibly attentive and, as all the Groupo Rosanegra staff are, a bit of a...performer too. From igniting smoked beverages to ‘at the table’ preparations, Marco excelled. The food was amazing! Our table thought the spicy vodka sauce was a bit too spicy …but that’s a personal taste. Lasagna seemed a bit dry. The wagu meatball is insanely good! The pear and gorgonzola salad is great as well. The singing was top notch and the perfect close for our evening out. Loved Marco and all the staff and we highly recommend Parole.More

Date of visit: May 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 3 weeks ago

We enjoyed an outstanding dining experience, with the ambiance, cuisine, and service surpassing what we had anticipated. Truly superb. The cuisine, entertainment, and atmosphere are undoubtedly five-star quality. While it may be a bit expensive, every cent is justified by the experience. Highly recommended.

Date of visit: April 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 4 weeks ago

Our service was very good and attentive. However the food was quite awful, we had the spicy vodka rigatoni and all I can compare it to is V8 juice. It was the worst pasta i’ve ever had. That said I cannot complain about the service...they were very kind and great at their jobsMore

Date of visit: April 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed March 14, 2024

Alex and Paty gave us amazing service. My wife and I were there for a special dinner and they were attentive to our every need. The ambiance was great, we saw a beautiful sunset, drinks and food were delicious and our dessert was so good....We will definitely be back some day.More

Date of visit: March 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed January 13, 2024

Wonderful restaurant! The staff is fabulous the atmosphere was so romantic and engaging! I cannot say sleight about our Josie, Abril, Alex , Gabriel, Axel, Marco, Paty.

Date of visit: January 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rene Bello, Propietario at Parole Cancun, responded to this reviewResponded February 20, 2024

Thank you very much for having shared your very kind comments regarding your recent experience at Parole Cancun, we were pleased with your visit. See you next time just right here, we will be waiting to pamper you once again.

Reviewed January 6, 2024

I used to rave about this place. Sad to say we wont be back. The ambiance is always fantastic. The food unfortunately wasn't up to par. At dinner for 4 with 2 glasses of wine and a 550 bill the food should be at least...good. Items that we normally ordered were sadly no palatable and were left uneaten. The osobucco required a steak knife and not much of it was edible. I informed the waiter who agreed but offered no resolution. It was excellent in the past maybe it was just a bad night. I'll never know.More

Date of visit: January 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed December 10, 2023

Amazing restaurant tucked in a mangrove along with several other restaurants. Candles light the wooden walkways over water leading to a gorgeous restaurant filled with antique chandeliers and private dining areas arranged with stunning waterfront views. Great service, great food and amazing setting.

Date of visit: December 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rene Bello, Propietario at Parole Cancun, responded to this reviewResponded February 20, 2024

We would like to thank you for taking the time to write a review of your recent visit to Parole Cancun, we are very happy that you have had a pleasant experience and that our team has been a key piece for this memorable moment.

Reviewed December 9, 2023

The visual experience and general atmosphere were great. The 5 restaurants floating on stumps are great ideas to attract tourists. However, I fear more resources were put in the decoration than on the food. I would not recommend the seafood risotto, as mine was floating...in a half-inch of oil. Also, some of the seafood was pasty, hinting towards lack of freshness. My girlfriend had a Carbonara which was also too oily and she considered it 'ok' at best, but definitely not for the price. Finally, I did mention to the waiter and manager that my risotto was not up to par, and they still charged us for it, nor did they give any compensation.More

Date of visit: December 2023
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Reviewed December 7, 2023

What a fantastic find! Romantic, friendly, professional, and did I say fantastic! In the mangroves and out over the water, this beautifully built structure is the setting for five-star food and service. You cannot miss on this one!

Date of visit: December 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rene Bello, Propietario at Parole Cancun, responded to this reviewResponded February 20, 2024

Thank you for your very nice comments regarding your recent visit, it was such an honor to serve you on this occasion. We hope to see you very soon, we will be waiting for you.

Reviewed November 30, 2023

Paroles is fantastic. The ambiance is unmatched. The food is great. The service matches. It’s my families second time there. Will be back.

Date of visit: November 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rene Bello, Propietario at Parole Cancun, responded to this reviewResponded February 20, 2024

Thank you very much for having shared your comments with us, it was a pleasure to receive you and serve you. We hope to see you very soon, we are going to be just right here waiting for you.

Reviewed November 13, 2023

We were there for my birthday and the food and the service was amazing. Our waiter Alex treated us the best way possible.

Date of visit: November 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rene Bello, Propietario at Parole Cancun, responded to this reviewResponded February 20, 2024

Thank you very much for allowing us to read your kind comments regarding your recent visit to our restaurant. Please, come back very soon, we will be waiting for you, ready to pamper you one more time.

Reviewed October 4, 2023

This restaurant was phenomenal, the ambience is unmatched. The Service and food here are a solid 10/10. Alex is a great host, he was very attentive to us and gave us a great background story on the name of the restaurant group. Be sure to...ask!! The rest of the staff was also amazing very friendly and professional from the moment we arrived and were greeted throughout. Also Angel and Gabriel put on a great show for us with the tableside preparations. They also made sure to add lighting and theatrics for us to get the perfect Instagram shots! These guys are awesome and the food is AWESOME! Don't leave without trying the chocolate lava cake!!More

Date of visit: October 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rene Bello, Propietario at Parole Cancun, responded to this reviewResponded February 20, 2024

Thank you very much for allowing us to read your comments regarding your recent visit to our restaurant, it was a pleasure to have hosted your dining experience on this occasion. We would love to receive you very soon, to keep pampering you, with the...More

Reviewed September 27, 2023 via mobile

This place was excellent for a quiet couples dinner. The waiter , Alex, was great. Made pleasant conversation, excellent recommendation- wasn’t stuck on upwelling to more expensive items. They were out of the wine I asked for, they had a couple of great alternatives in...the same price range. Not your typical spaghetti & meatballs Italian- everything had an interesting twist. Excellent bread ( with cranberries! ) antipasto with a little honey to drizzle. Entrees also great. A strawberry tiramisu, big enough to share. AND a tenor to serenade you ! Great decor too. Reasonable prices to boot. We’ll be back.More

Date of visit: September 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rene Bello, Propietario at Parole Cancun, responded to this reviewResponded February 20, 2024

We are grateful to know you had an amazing experience on your last night in paradise. All the staff is working to make a memorable night for all our customers. Please, come back soon and allow us one more time to create memorable experiences with...More

Reviewed September 4, 2023

Beautiful view and great food. Wait staff was attentive and made the meal even more enjoyable! I would highly recommend this place for the food and atmosphere !

Date of visit: August 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rene Bello, Propietario at Parole Cancun, responded to this reviewResponded February 20, 2024

We greatly appreciate your kind opinion, it has been an honor to have received you at Parole Cancun. Please visit us soon and let us once again exceed all your expectations.

Reviewed August 26, 2023

Fantastic dinner. Marco and Alex were amazing servers. We came last year and we’ll definitely be back next time too.More

Date of visit: August 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rene Bello, Propietario at Parole Cancun, responded to this reviewResponded February 9, 2024

Thank you very much for sharing such beautiful comments from your recent visit to Parole Cancun, it is truly a pleasure to receive your opinion as well as having you as our guest. We look forward to your visit very soon to exceed all your...More

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PAROLE CANCUN - Menu, Prices, Restaurant Reviews & Reservations - Tripadvisor

Frequently Asked Questions about Parole Cancún

Yes, Parole Cancún is taking precautions against COVID-19. A full list is available within the "safety precautions" section of this page.

Parole Cancún is rated accordingly in the following categories by Tripadvisor travelers:
  • Food: 4.5
  • Service: 4.5
  • Value: 4.5
  • Atmosphere: 5