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Ratings and reviews

Certificate of Excellence2019 Winner
RATINGS
Food
Service
Value

Food and ambience

About
Japanese robata grill restaurant, where the balance between the traditional Japanese and the creativity of modern cuisine are combined with the highest quality of our gourmet product selection. That's how this Japanese born concept, where the robata grill stars in the flavor, arrives in Mexico.
PRICE RANGE
$27 - $35
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Lunch, Dinner, Late Night, Drinks
CUISINES
Japanese, Seafood, International, Sushi, Asian
FEATURES
Reservations, Outdoor Seating, Seating, Parking Available, Validated Parking, Valet Parking, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Wine and Beer, Free Wifi, Accepts Credit Cards, Table Service, Waterfront
Reviews (1,343)
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542 results
Traveler rating
488
32
10
4
8
Traveler type
Time of year
LanguageEnglish
More languages
Traveler rating
488
32
10
4
8
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All reviews sushi gyoza wagyu cake truffle rice cod skewers short ribs alfredo risotto crab octopus sea bass steak our waiter japanese cuisine
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Reviewed April 8, 2020

My husband and I (we are a gay couple from the USA) dined here three times in late March and early April 2020. The food was spectacular, esp. the black cod main and the tuna main. Service was good and the lagoon views are lovely.More

Date of visit: April 2020
Helpful?
MarketingGRN, Propietario at Tora Mexico, responded to this reviewResponded April 13, 2020

Nuestros platillos afectados nuestra pasión por el detalle y estamos muy satisfechos que hayamos transmitido nuestra pasión a tu paladar,...More

Reviewed March 24, 2020

We had a fantastic culinary experience, If you ever visit you should Ask for Daniel to be your servant, everything was extraordinary - the drinks, the food, the service, the birthday cake. Definitely coming back on our next visit in Cancun.More

Date of visit: February 2020
Helpful?
MarketingGRN, Propietario at Tora Mexico, responded to this reviewResponded April 13, 2020

It is exciting for us that you have enjoyed our concept, and that you have been enchanted by our dishes, your comments are very important to us because they allow us to continue growing and thus always manufacture the best experiences for our clients. For...More

Reviewed March 23, 2020

This was our first visit to Tora Mexico and it was an amazing meal and experience. Tora will become a yearly visit for us while in Cancun. Go early and catch the sunset over the lagoon. Amin (I hope I have the spelling correct) was...More

Date of visit: March 2020
Helpful?
MarketingGRN, Propietario at Tora Mexico, responded to this reviewResponded March 24, 2020

We thank you for giving us the opportunity to be part of the evening and to allow us to pamper you with our service, it is a pleasure that our environment has played such a distinctive role in your evening, we always consider the criticisms...More

Reviewed March 20, 2020

Went here for dinner with my family to celebrate my sisters birthday. Ubaldo and Antonio were our waiter and were super attentive to us. Would defiantly recommend this place!More

Date of visit: March 2020
Helpful?
MarketingGRN, Propietario at Tora Mexico, responded to this reviewResponded March 23, 2020

We are proud to have been part of your evening and we are committed to continue growing and improving to always exceed the expectations of our dear customers, it is good to know that our team managed to transmit the experience we want for our...More

Reviewed March 19, 2020

Thank you Mauricio and Alfredo! Our experience at Tora was the highlight of the entire trip and we definitely want to come back because of this experience alone. We’ve never had more fun, attentive, personalized service than we did here. We were treated like old...More

Date of visit: February 2020
Helpful?
MarketingGRN, Propietario at Tora Mexico, responded to this reviewResponded March 20, 2020

We are pleased to know that our team offered you this great memory and that our options of dishes have exceeded your expectations, likewise, we will take into account their valuable qualification to continue providing the quality and service that distinguish us, it is exciting...More

Reviewed March 17, 2020

Tora surpassed my expectations. BRAVO! The food was fantastic and the service by our waiter Adrian and the rest of the team was amazing. The vibe was elegant, modern, and upscale highly recommend!More

Date of visit: March 2020
Helpful?
MarketingGRN, Propietario at Tora Mexico, responded to this reviewResponded March 20, 2020

We are proud to have been part of your evening and we commit ourselves to you to continue growing and improving to always exceed the expectations of our dear customers, it is good to know that our team managed to transmit the experience we want...More

Reviewed March 15, 2020

My god this place definitely deserves more than 5 stars. Ubaldo, Leo, and Oscar offered phenomenal service. The drinks, food, and presentation was amazing. And it’s right on the water. Who wouldn’t enjoy sushi with a view.More

Date of visit: March 2020
Helpful?1  
MarketingGRN, Propietario at Tora Mexico, responded to this reviewResponded March 17, 2020

We are pleased to know that our team offered you this great memory and that our options of dishes have exceeded your expectations, likewise, we will take into account their valuable qualification to continue providing the quality and service that distinguish us, it is exciting...More

Reviewed March 14, 2020

It was a pleasure to spend the evening at this restaurant the waiters are very lovely Ubaldo and Antonio took very good care of us. We will backMore

Date of visit: March 2020
Helpful?1  
MarketingGRN, Propietario at Tora Mexico, responded to this reviewResponded March 17, 2020

We thank you for giving us the opportunity to be part of the evening and allow us to pamper you with our service, our mission is to offer the best quality in our dishes, and we are proud that you have loved them. We are...More

Reviewed March 14, 2020

We had the best meal to end our trip and thank you Alfredo for the exceptional service. Would definitely recommend.More

Date of visit: March 2020
Helpful?
MarketingGRN, Propietario at Tora Mexico, responded to this reviewResponded March 17, 2020

We thank you for giving us the opportunity to be part of the evening and allow us to pamper you with our service, our mission is to offer the best quality in our dishes, and we are proud that you have loved them. We are...More

Reviewed March 13, 2020

I travel by myself which I find I never get very good service! Mavriccio was my waiter and he was attentive and provided me excellent service the entire evening! The ambiance is very special and drummers etc....were fun to watch! High energy place, worth going.

Date of visit: March 2020
Helpful?
MarketingGRN, Propietario at Tora Mexico, responded to this reviewResponded March 17, 2020

It is good to know that our team managed to transmit the experience we wish for our guests and that we have been able to make your evening an unforgettable memory.

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Questions & Answers
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Axel A
March 9, 2020|
Answer
Response from scroushore | Reviewed this property |
I am sorry but I do not speak Spanish.
0
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nicyay
August 15, 2019|
AnswerShow all 2 answers
Response from beagles1013 | Reviewed this property |
The menu shows pesos if I recall correctly. I strongly urge you to pay in pesos. When the conversion is done by the credit card company it is less costly to you that having the restaurant make the conversion. I feel like I... More
1
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MARTININTORRE
July 20, 2019|
AnswerShow all 2 answers
Response from sunshinegirl911 | Reviewed this property |
Prices aren't shown online. I think we spent $125-150 USD if I recall for 2 people with drinks.
1
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