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Blvd Kukulcan km 8.5, La Isla Shopping Center, Cancun 77500, Mexico
+52 998 883 5513
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164 Reviews from our TripAdvisor Community

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Showing 90: English reviews
Level Contributor
48 reviews
22 restaurant reviews
common_n_restaurant_reviews_1bd8 30 helpful votes
5 of 5 bubbles Reviewed November 1, 2016

This place was not very busy, but the food was great, reasonably priced and the service was amazing. We will go there again next year.

Thank caplanjoel
Sedona, Arizona
Level Contributor
131 reviews
74 restaurant reviews
common_n_restaurant_reviews_1bd8 74 helpful votes
4 of 5 bubbles Reviewed October 30, 2016

This restaurant is in the popular La Isla outdoor shopping mall. Traditional menu just like in the United States. Service was poor but we liked the corn on the cob and ribs. Wanted to go to the men's restroom before we left. Management failed to tell us it was closed for renovation and gave no alternative location. Wife said her... More 

Thank SedonaBob55
Azilda Ontario
Level Contributor
61 reviews
34 restaurant reviews
common_n_restaurant_reviews_1bd8 22 helpful votes
3 of 5 bubbles Reviewed October 15, 2016 via mobile

While our food was delicious(famous baby back ribs and southern chicken) our service could have been a little better. We noticed our server had customers at each end of the establishment which made it difficult to make eye contact or even call for him. We had to get another server to get our bill. Not sure if it would be... More 

Thank RollyL
Nottingham, United Kingdom
Level Contributor
57 reviews
41 restaurant reviews
common_n_restaurant_reviews_1bd8 27 helpful votes
1 of 5 bubbles Reviewed September 16, 2016 via mobile

On fancying a stack of ribs we were directed to Chilis and oh what a bad choice it was. Not realising that this is a chain, we entered what was a tired looking place and shown to our seats (we did consider leaving at this point but didn't). The waiter came over and it took us some time to place... More 

Thank muz720
Surrey, United Kingdom
Level Contributor
3 reviews
1 of 5 bubbles Reviewed September 14, 2016 via mobile

Went for dinner this evening and made it very clear that I am a vegetarian and am unable to eat meat. I order the enchilada pasta dish which was going to be meat free. When it arrived I started eating it and then noticed chunks of chicken. The chef had obviously tried to remove the chicken from the meal, rather... More 

Thank BethNewman21
Cancun, Mexico
Level Contributor
20 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 25 helpful votes
1 of 5 bubbles Reviewed August 27, 2016

We were craving a good burger and were drawn to the idea of one of the few American chains left here in Cancun where restaurants come and go very quickly . It was beyond disappointing from start to finish and I was embarrassed for myself to have ended up there . For one the ambiance is so dull and dated... More 

Thank Michelle H
Gainesville, Virginia
Level Contributor
24 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
2 of 5 bubbles Reviewed August 4, 2016

It had been a long day of taking in the sights and we returned a car to the Hertz at La Isla Shopping Center. Chilis was a quick familiar place to us and we decided to have dinner. It was really disappointing - when we FINALLY got our food it was cold. Forget getting refills on drinks. I thought we... More 

Thank CancunxLover
Stirlingshire, United Kingdom
Level Contributor
84 reviews
58 restaurant reviews
common_n_restaurant_reviews_1bd8 50 helpful votes
5 of 5 bubbles Reviewed May 17, 2016

My husband and I have eaten here a few times over the years and ate here again twice during our two week stay in Cancun. Always good food, massive portions and very reasonably priced. First time we visited was a Wednesday - Buy 1 get 1 free Margaritas! We had two Margaritas each, the triple dipper starter, and a main... More 

Thank charlie_ocs
Colchester, United Kingdom
Level Contributor
190 reviews
123 restaurant reviews
common_n_restaurant_reviews_1bd8 68 helpful votes
3 of 5 bubbles Reviewed May 2, 2016 via mobile

Food is good, nothing outstanding but a safe choice and good value. I would give extra points because we could sit outside right in front of the beach and it was very relaxing. They could decorate the outside area a bit and promote they have this area as it is a very nice view and not advertised.

Thank yosiopine
San Francisco, California
Level Contributor
406 reviews
162 restaurant reviews
common_n_restaurant_reviews_1bd8 131 helpful votes
4 of 5 bubbles Reviewed January 31, 2016

Very happy to find Chilis in this shopping center sitting outside with a lovely view over the canal and passing boats. Staff were extremely friendly and my steak and chips & my husband's burger were perfectly cooked.

Thank kirstine2013

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 bubbles
    3 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    3.5 of 5 bubbles
Mexican, American
Breakfast, Lunch, Dinner, Late Night
Restaurant features
Takeout, Seating, Waitstaff, Television, Serves Alcohol, Full Bar, Reservations
Good for
Families with children, Large groups
Location and Contact Information
  • Address: Blvd Kukulcan km 8.5, La Isla Shopping Center, Cancun 77500, Mexico
  • Location: Mexico  >  Yucatan Peninsula  >  Quintana Roo  >  Cancun
  • Phone Number: +52 998 883 5513

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Chili's and other visitors
1 question
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Standish, Maine

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Questions? Get answers from Chili's staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?