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Blvd Kukulcan km 8.5, La Isla Shopping Center, Cancun 77500, Mexico
+52 998 883 5513
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154 Reviews from our TripAdvisor Community

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Showing 83: English reviews
Stirlingshire, United Kingdom
Level Contributor
36 reviews
23 restaurant reviews
common_n_restaurant_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed May 17, 2016

My husband and I have eaten here a few times over the years and ate here again twice during our two week stay in Cancun. Always good food, massive portions and very reasonably priced. First time we visited was a Wednesday - Buy 1 get 1 free Margaritas! We had two Margaritas each, the triple dipper starter, and a main... More 

Helpful?
Thank charlie_ocs
Colchester, United Kingdom
Level Contributor
108 reviews
75 restaurant reviews
common_n_restaurant_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed May 2, 2016 via mobile

Food is good, nothing outstanding but a safe choice and good value. I would give extra points because we could sit outside right in front of the beach and it was very relaxing. They could decorate the outside area a bit and promote they have this area as it is a very nice view and not advertised.

Helpful?
Thank yosiopine
San Francisco, California
Level Contributor
317 reviews
129 restaurant reviews
common_n_restaurant_reviews_1bd8 106 helpful votes
4 of 5 stars Reviewed January 31, 2016

Very happy to find Chilis in this shopping center sitting outside with a lovely view over the canal and passing boats. Staff were extremely friendly and my steak and chips & my husband's burger were perfectly cooked.

Helpful?
Thank kirstine2013
Montreal, Canada
Level Contributor
30 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed January 20, 2016 via mobile

I had a bowl of pork and salad and rice. It was really bad. The salad was not fresh, no dressing, so dry. Nothing like my other experiences with other chilies in other parts of the world . Not recommended.

Helpful?
Thank NassimKitty
Level Contributor
9 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed December 15, 2015 via mobile

I'm writing this review on behalf of my mother. On Monday evening December 7th, my mother ate the Margarita Mexican Bowl (burrito bowl) with chicken at Chili's at La Isla Mall in Cancun. On early Tuesday morning, she became violently ill, could not leave the bathroom, vomiting and diarrhea for 3 - 4 consecutive hours until the doctor arrived. My... More 

Helpful?
1 Thank Tammy B
Todos Santos, Mexico
Level Contributor
65 reviews
43 restaurant reviews
common_n_restaurant_reviews_1bd8 42 helpful votes
1 of 5 stars Reviewed October 17, 2015

We stopped by this Chili's after working a long day in Cancun. I was ready for something scrumptious to eat and to relax for a while. I have NOTHING good to say about this Chilis. I ordered the Chicken Fajita Pita and the Pita was SO HARD that I couldn't eat it. And my chicken was UNDERCOOKED. I rarely (and... More 

Helpful?
Thank Vmami
West Yellowstone, Montana
Level Contributor
65 reviews
32 restaurant reviews
common_n_restaurant_reviews_1bd8 47 helpful votes
3 of 5 stars Reviewed October 8, 2015 via mobile

We went only because my friend hadn't been to a Chili's in years. WELL now it can be a few more years. Food was good, service slow, it was mid afternoon, we were warned a/c was not working. We had a pleasant time, enjoying each others company but nothing exceptional about this chain restaurant, stick to one of the restaurants... More 

Helpful?
Thank yellowstone59758
1 review
1 of 5 stars Reviewed September 30, 2015

As for every weekend as long as i could remember this has always been my favorite restaurant to have fun and eat with my family until now. This is my experience. We waited at the hostes' podium for about 15 mins looking to see if anyone would make eye contact with us but no one came to assist. Waiters were... More 

Helpful?
Thank Zayel R
Lexington, Kentucky
Level Contributor
39 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed June 30, 2015

The food was good, and our server was attentive. The atmosphere was good. It was very festive and lively.

Helpful?
Thank mrssisgain
Cleveland, Ohio
Level Contributor
6 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed June 27, 2015

I'm not sure I'm able to write a 100 character review of Chili's...It is Chili's, but in Cancun, Mexico.

Helpful?
Thank djvano

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 stars
    Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    3.5 of 5 stars
Cuisine
Mexican, American
Meals
Lunch, Dinner, Breakfast, Late Night
Restaurant features
Seating, Waitstaff, Television, Serves Alcohol, Full Bar, Takeout, Reservations
Good for
Families with children
Location and Contact Information
  • Address: Blvd Kukulcan km 8.5, La Isla Shopping Center, Cancun 77500, Mexico
  • Location: Mexico  >  Yucatan Peninsula  >  Quintana Roo  >  Cancun
  • Phone Number: +52 998 883 5513

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Chili's and other visitors
1 question
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Standish, Maine

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Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?