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Hacienda Sisal

Certificate of Excellence
Mexican, Latin, Central American
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Blvd Kukulcan 32 | between Kukulcan Plaza & The Royal Sands & Spa, Cancun, Mexico
5:00 pm - 11:00 pm
Closed now
All hours
Sun - Sat 5:00 pm - 11:00 pm
More Info
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1,266 Reviews from our TripAdvisor Community

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Showing 1,070: English reviews
DeSoto, Texas
Level Contributor
4 reviews
4 restaurant reviews
4 of 5 stars Reviewed 3 days ago NEW

Enjoyed the friendly and inviting atmosphere. The staff were very nice and attentive. Please don't order more than one Paloma and that also goes for the mango margaritas. I highly recommend the smoked swordfish tostadas followed by any mole dish. My mouth is watering thinking about their food!!

Thank jram07
Chicago, Illinois
Level Contributor
28 reviews
25 restaurant reviews
4 of 5 stars Reviewed 3 days ago NEW

We enjoyed our evening at Sisal. The fajitas were spot on, and the Veracruz fish was so succulent. Service was a bit slow, but we would go back.

Thank bridgetttclark
1 review
4 of 5 stars Reviewed 5 days ago NEW via mobile

The group Voces De La Tiera on Tue & Thur are a must. Excellent service from everyone in the restaurant. Food is good. Fun & friendly place to dine. Semi casual attire.

Thank Andy D
Friendswood, Texas
Level Contributor
9 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago NEW via mobile

Disappointed this visit! No live music! Food average and temperature not warm! Cute presentation for a birthday! Waiters seemed over worked!

Thank BrendaDoty
sylavania, oh
Level Contributor
64 reviews
40 restaurant reviews
common_n_restaurant_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 1 week ago

We always go to Hacienda Sisal for Sunday Brunch when in Cancun. Love the on letters, waffles and abundant choices of Mexican & American cuisine.

Thank thesuperchief
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We went to La Hacienda Sisal as part of our All-Inclusive Plan at Royal Sands Resort which was conveniently right next door. The food and service at La Hacienda was excellent. Our server was very friendly and helpful. And our meals arrived so very quickly! I had a peach margarita that was absolutely luscious! Our meals were very good and... More 

Thank Pat S
1 review
5 of 5 stars Reviewed 1 week ago

Food is very good. Order from the menu not the buffet. The menu is made to order. The food is better

Thank Rhonda W
New York City, New York
Level Contributor
102 reviews
60 restaurant reviews
common_n_restaurant_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Typical American-Mexican fare, and a bit bland. Service was average to poor and it wasn't that busy. They had a mariachi band that was pretty good but they would go table to table so you couldn't talk and want a tip. I always tip the band when I leave and prefer them not at the table side. Disappointed.

Thank Karen W
Seattle, Washington
Level Contributor
13 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We had dinner here for our last night in Cancun and this food was amazing! My boyfriend's family is actually from Merida, so he is very familiar with the food from this area of Mexico, and he was very impressed with this restaurant. The atmosphere and service were outstanding as well. Highly recommend!

Thank Stephanie H
Level Contributor
7 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

This is a MUST if you are in Cancún. Excellent food. My husband had grouper Veracruz. Fresh and delicious. Not Basa fish like most restaurants pass off as grouper-like. Their cerviche was delicious, served beautifully. I had the yucatan pork which was as tender and flavorful as you can get. Their grande golden margaritas were excellent -- not bottled mix... More 

Thank SGHave

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Restaurant Details

Rating summary
  • Food
    4 of 5 stars
    4.5 of 5 stars
  • Value
    4 of 5 stars
    4.5 of 5 stars
Mexican, Latin, Central American
Lunch, Dinner, Brunch, Late Night
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Parking Available, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi, Buffet
Good for
Large groups, Local cuisine, Families with children, Special occasions, Romantic
Open Hours
5:00 pm - 11:00 pm
5:00 pm - 11:00 pm
5:00 pm - 11:00 pm
5:00 pm - 11:00 pm
5:00 pm - 11:00 pm
5:00 pm - 11:00 pm
5:00 pm - 11:00 pm
Location and Contact Information
  • Address: Blvd Kukulcan 32 | between Kukulcan Plaza & The Royal Sands & Spa, Cancun, Mexico
  • Location: Mexico  >  Yucatan Peninsula  >  Quintana Roo  >  Cancun
  • Phone Number: 998-848-82-20

Questions & Answers

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6 questions
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Questions? Get answers from Hacienda Sisal staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?