We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Hacienda Sisal

Certificate of Excellence
$$ - $$$
Mexican, Latin, Central American, Vegetarian Friendly
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
Blvd Kukulcan 32 | between Kukulcan Plaza & The Royal Sands & Spa, Cancun, Mexico
+52 998 848 8220
5:00 pm - 11:00 pm
Open now
See all hours
Sun - Sat 5:00 pm - 11:00 pm
More Info
Add Photo Write a Review

1,386 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
  • More
Showing 1,161: English reviews
Clinton, Tennessee
Level Contributor
178 reviews
116 restaurant reviews
common_n_restaurant_reviews_1bd8 96 helpful votes
4 of 5 bubbles Reviewed yesterday NEW via mobile

We sat outside which was a great decision. We couldn't decide on which margaritas to get so he brought samples. The food was excellent and the service was perfect. A fine choice for American style Mexican food.

Thank mrhover
Level Contributor
14 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 2 days ago NEW

The food here was good and the service is very friendly and accommodating. The ingredients used seem fresh and there is a good variety of food and drink options. The table-side guacamole was excellent!!

Thank Chris W
Level Contributor
33 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 27 helpful votes
5 of 5 bubbles Reviewed 4 days ago NEW

the margeritas are excellent. We were turned away from another restaurant and ended here on Valentine's Day and they took 6 people and 2 kids with strollers. The lamb dish I had was outstanding

Thank Mondie3
Olney, Maryland
Level Contributor
27 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 4 days ago NEW

this one is next to the hotel, and is included in the all-inclusive deal. Need to make reservations in advance. Very nice decors and typical Mexican food. Its guacamole is super fresh, but other food especially the lobster is too salty. Definitely worth a try.

Thank saibitko
Level Contributor
316 reviews
122 restaurant reviews
common_n_restaurant_reviews_1bd8 55 helpful votes
4 of 5 bubbles Reviewed 6 days ago NEW via mobile

The pizza was great. We ordered delivery. It arrived early, which was great considering it was Valentine's Day! The pizza had a nice sauce to cheese ratio. The ingredients were fresh. The bread itself was so tasty that my crust-avoiding husband ate it!

Thank Linsey H
Rochester, New York
Level Contributor
8 reviews
4 restaurant reviews
3 of 5 bubbles Reviewed 1 week ago

This is right next to the hotel, but frankly, the hotel food was better. the appetizers were pretty good, fresh! The main meal (recommended by the waiter) was bland and nothing memorable.

Thank parsons1957
Algoma, Wisconsin
Level Contributor
118 reviews
69 restaurant reviews
common_n_restaurant_reviews_1bd8 47 helpful votes
5 of 5 bubbles Reviewed 1 week ago

Very nice place. Very attentive staff and great food. Decent menu though I wish they had more items (crab legs?)

Thank JamesW12
Gold Coast, Australia
Level Contributor
26 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 1 week ago

Nice place for dinner good food and great service easy to get to with the royal resorts shuttle bus which makes it very convenient

Thank niksimic69
Level Contributor
17 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 1 week ago

Had a nice dinner here. Good table-side Guacamole. Loved their tamarind margaritas. They had a really flavorful mole chicken too!

Thank chimanChicago
Level Contributor
4 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 1 week ago via mobile

Lobster and shrimp enchiladas were really good. My wife had a lobster dish also was good. Prices were excellent for the quality of food!

Thank Dtimchishen

Travelers who viewed Hacienda Sisal also viewed

Cancun, Quintana Roo

Been to Hacienda Sisal? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Improve this listing

Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
    4.5 of 5 bubbles
Mexican, Latin, Central American, Vegetarian Friendly
Lunch, Brunch, Dinner, Late Night
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Parking Available, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi, Buffet
Good for
Romantic, Local cuisine, Kids, Families with children, Special occasions, Large groups
Open Hours
5:00 pm - 11:00 pm
5:00 pm - 11:00 pm
5:00 pm - 11:00 pm
5:00 pm - 11:00 pm
5:00 pm - 11:00 pm
5:00 pm - 11:00 pm
5:00 pm - 11:00 pm
Location and Contact Information
  • Address: Blvd Kukulcan 32 | between Kukulcan Plaza & The Royal Sands & Spa, Cancun, Mexico
  • Location: Mexico  >  Yucatan Peninsula  >  Quintana Roo  >  Cancun
  • Phone Number: +52 998 848 8220

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Hacienda Sisal and other visitors
7 questions
Ask a question

See all questions (7)

Questions? Get answers from Hacienda Sisal staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?