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Hacienda Sisal

$$ - $$$Mexican, Latin,
Blvd Kukulcan 32 | between Kukulcan Plaza & The Royal Sands & Spa, Cancun, Mexico
+52 998 848 8220
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  • Excellent58%
  • Very good27%
  • Average10%
  • Poor3%
  • Terrible2%
Travelers talk about
“guacamole” (192 reviews)
“enchiladas” (78 reviews)
Closed Now
Mexican, Latin, Central American, Vegetarian Friendly, Vegan Options
$$ - $$$
Blvd Kukulcan 32 | between Kukulcan Plaza & The Royal Sands & Spa, Cancun, Mexico
All Details
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1 - 10 of 1,417 reviews

A TripAdvisor Member
Reviewed yesterday

Our waiters, Ismael and Eusebio, were fantastic, friendly, and very attentive. The food was delicious and has become our favorite place in cancun

Thank A TripAdvisor Member
Reviewed 2 days ago

We didn't have a reservation when we showed up to the restaurant. The hostess was not sure she could seat us, but luckily, we got a table. The restaurant is gorgeous and the staff were very gracious. Carlos, our server suggested a margarita and made...More

Thank cupcaker
Reviewed 3 days ago via mobile

Had dinner about 8 pm and although the restaurant was very busy, we were served quickly and the soup and entree was delicious. Will definitely return on our next visit!

Thank TravelBuddy536
Reviewed 3 days ago via mobile

We visited Hacienda Sisal last night. It was the best meal we’ve had in Cancun so far. In fact we are going back tonight. Our server Gabriela was outstanding. Friendly and attentive. We ordered the Aztec soup, and Isabella’s Salad. Both were excellent. Entrees were...More

Thank Mark H
Reviewed 3 days ago

My husband and I had a fantastic meal and evening at Hacienda Sisal two weeks ago, thanks to Javier, Perez and Dany. We have stayed at the Royal Caribbean several times but this was our first visit to the Hacienda Sisal, and we seriously considered...More

Thank Treslan
A TripAdvisor Member
Reviewed 4 days ago via mobile

So impressed with the enchiladas and the specialty mole sauce, service was friendly and very knowledgeable - very keen to return

Thank A TripAdvisor Member
Reviewed 4 days ago

2018 - Royal Sands owners - My wife and I make it a point to eat here one night during our stay. We really like the atmosphere and the service. The food is and has been excellent every time we visit. We often take guests...More

Thank coach666
Reviewed 5 days ago via mobile

I have been living in mexico for about a year now. So I have had my fair share of mex restaurants. I was quite surprised with this one. The service was great. The food arrived really fast and it was great. We had an appetizer...More

Thank Mauricio1133
Reviewed 5 days ago via mobile

My wife and I ate dinner here and we could not have been happier. The restaurant itself was very nice and well appointed. It was a little loud but lively. We had excellent service from all wait staff but Carlos was our main server and...More

Thank David L
Reviewed 6 days ago

On our first day in Cancun we arrived after 9 pm and the only restaurant near The Royal Sands that was open was The Sissl Hacienda. We were so tired and didn’t know what to order but Gabriela took charge and ordered for us. Food...More

Thank Anna F
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Questions & Answers
January 14, 2018|
Response from Katrine13568 | Reviewed this property |
I don't know, I don't work there. I would imagine so though. Call and ask.
Duke S
November 7, 2017|
AnswerShow all 2 answers
Response from Mauricio1133 | Reviewed this property |
They have a buffet style Sunday brunch.
October 21, 2017|
Response from Katrine13568 | Reviewed this property |
It's not formal, but not shorts and t-shirts. I'd say business casual at least. Enjoy!
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Restaurant Details

Rating summary
  • Food
  • Value
Lunch, Dinner, Brunch, Late Night
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Parking Available, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi, Buffet
Good for
Romantic, Kids, Families with children, Large groups, Local cuisine, Special occasions
Open Hours
5:00 PM - 11:00 PM
5:00 PM - 11:00 PM
5:00 PM - 11:00 PM
5:00 PM - 11:00 PM
5:00 PM - 11:00 PM
5:00 PM - 11:00 PM
5:00 PM - 11:00 PM
Location and Contact Information
  • Address: Blvd Kukulcan 32 | between Kukulcan Plaza & The Royal Sands & Spa, Cancun, Mexico
  • Location: Mexico  >  Yucatan Peninsula  >  Quintana Roo  >  Cancun
  • Phone Number: +52 998 848 8220
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