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Hacienda Sisal

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Ratings and reviews

Certificate of Excellence2015 - 2019 Winner
RATINGS
Food
Service
Value
Atmosphere

Food and ambience

Local cuisine, Mexican, Latin, Central American, Vegetarian Friendly

Location and contact

Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Lunch, Dinner, Brunch, Late Night
CUISINES
Mexican, Latin, Central American
FEATURES
Reservations, Outdoor Seating, Seating, Parking Available, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi, Accepts Credit Cards, Table Service, Buffet
Reviews (2,236)
Filter reviews
1,873 results
Traveler rating
1,193
416
165
62
37
Traveler type
Time of year
LanguageEnglish
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Traveler rating
1,193
416
165
62
37
Show reviews that mention
All reviews brunch guacamole carnitas tres leches churros lobster and shrimp alfredo beef salad mexican food female singer royal sands resort our waiter all inclusive package mariachi band table side beautiful restaurant
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1 - 10 of 1,873 reviews
Reviewed 2 days ago

Went on Tuesday night. Wily and his assistant server Enrique did and excellent job serving us and had smiling faces and were very knowledgeable. Had the small filet mignon which was excellent and the flan for desert was to die for..

Date of visit: June 2019
Thank Richard S
Reviewed 3 days ago

Great food. Amazing service. And deserts are amazing. Definitely recommend if you’re on vacation or anything else

Date of visit: June 2019
1  Thank BreezyEman
Reviewed 3 days ago

Didn't even enter the door.the host was extremely rude and ask what hotel did we come from ?after we answered she asked if we were wet? Nobody was wet in our family!she said we couldn't eat there !do not go here there's far more friendlier...More

Date of visit: June 2019
1  Thank Navigator715466
Reviewed 4 days ago

Great food, we came here 5 times during our 2 week stay!!! Wily and Eusebio took great care of us!!!! Churros to die for!!!!!!!

Date of visit: June 2019
Thank Margaritamall
Reviewed 5 days ago

Really good food with a smile. After having the hotel staff and cab drivers send me and the family to la isla plaza in Cancun for Mexican food we came across Hacienda sisal. You will thank me once u eat here this is really good...More

Date of visit: June 2019
Thank brabo258
Reviewed 5 days ago

Came with large group and service was awesome. Wilberth took great care of everyone. We asked for his section the next night we went and had the same great service. Everyone's food was so good!

Date of visit: June 2019
Thank runners2010
Reviewed 5 days ago

My boyfriend and I stopped by for a quick drink and I am so glad we did! The atmosphere was so welcoming and fun. Drinks were absolutely perfect and the service was outstanding. I want to give an extra special thank you to some of...More

Date of visit: June 2019
Thank Eva M
Reviewed 6 days ago via mobile

Carlos Garcia R and Miguel were very attentive! Fantastic service and great meal! We will definitely visit again!

Date of visit: June 2019
Thank Marsollek
Reviewed 1 week ago via mobile

We usually arrive at our resort Roysl Sands on Saturday. On Sunday Hacienda Sisal serves up a Mexican American breakfast brunch that's amazing! It has eggs to order, omelets, the usual breakfast items. Also "pancita" red tripe soup known as Menudo! A great hangover cure!!!...More

Date of visit: June 2019
Thank 007ramblingrose
Reviewed 1 week ago

The service from our waiters Jesus and Daniel was outstanding. They went out of their way to cater to our every need, even when asked for special preparations. The food was excellent though the steak knife needed sharpening. I highly recommend the shrimp and lobster...More

Date of visit: June 2019
Thank Carmen G
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Questions & Answers
Ask a question
Maps56856099360
April 29, 2019|
Answer
Response from Destination799530 | Reviewed this property |
Not sure
-1
Votes
Jarrod H
January 14, 2018|
Answer
Response from Katrine13568 | Reviewed this property |
I don't know, I don't work there. I would imagine so though. Call and ask.
-2
Votes
Duke S
November 7, 2017|
AnswerShow all 2 answers
Response from Mauricio1133 | Reviewed this property |
They have a buffet style Sunday brunch.
0
Votes
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