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Hacienda Sisal

Certificate of Excellence
$$ - $$$
Mexican, Latin, Central American, Spanish
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Blvd Kukulcan 32 | between Kukulcan Plaza & The Royal Sands & Spa, Cancun, Mexico
+52 998 848 8220
Website
Today
5:00 pm - 11:00 pm
Closed now
All hours
Hours:
Sun - Sat 5:00 pm - 11:00 pm
More Info
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1,319 Reviews from our TripAdvisor Community

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Showing 1,108: English reviews
San Jose, California
Level Contributor
62 reviews
39 restaurant reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed 4 days ago NEW

We had Brunch at this place twice. Compared to the hotel breakfast this place was by far better and the price was actually very good for an all you can eat brunch with traditional Mexican food. The service is good. The wait is not long and they have 3 dinning sitting areas.

Helpful?
Thank JCTRAVELMAN
Level Contributor
4 reviews
3 restaurant reviews
3 of 5 bubbles Reviewed 4 days ago NEW via mobile

The Restaurant requires reservations but it was no problem for us to get a table even though we called on the same day. The main room temperatures are very comfortable. The kids got a paper and crayons to draw. We ordered Mexican starters and entrees. They were all delicious but not extraordinary. Clearly a place to go but probably not... More 

Helpful?
Thank Oliver F
Nutley, New Jersey
Level Contributor
4 reviews
3 restaurant reviews
4 of 5 bubbles Reviewed 5 days ago NEW

We went here one night to eat while staying at the Royal Sands. The food was good but the drinks were even better. Definitely recommend the frozen margaritas.

Helpful?
Thank jcaiazza
Kansas City, Missouri
Level Contributor
2 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 5 days ago NEW

You NEED to try their brunch buffet. It is only offered Sunday mornings. They serve a traditional Mexican breakfast.

Helpful?
Thank Chelsea S
Level Contributor
9 reviews
6 restaurant reviews
5 of 5 bubbles Reviewed 6 days ago NEW via mobile

Nice restaurant, good food. Ate there twice for dinner but allegedly they do brunch on Sunday. Can not speak for that but dinner was great and so was the service. Also the restaurant is attached to the Royal Resorts and the up-charges for certain things are reasonable.

Helpful?
Thank Aaron A
Bigfork, Montana
Level Contributor
18 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 1 week ago via mobile

Very good family or couples restaurant. Food is great and waiters are experienced. Very clean and tidy location. Love the decor! Highly recommended. Will return! Gracias!!

Helpful?
Thank laura f
Aurora, Colorado
Level Contributor
12 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 1 week ago

The Wife and I capped off our Cancun evening with a fabulous AUTHENTIC Mexican dinner along with some "fishbowl" margaritas!!! I had beef & chicken fajitas with rice & pinto beans while the Wife had pork with spinach on top with white rice, corn & peas. For dessert, we split a foot long churro drizzled with caramel & chocolate.

Helpful?
Thank Diz007
Level Contributor
5 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 1 week ago

the restaurant is very pretty with the old Mexican furniture . then we ordered our meal and I was shocked . I ordered the steak and it was to come with corn and potato . when the meal came I thought it was a kiddie meal .. the steak was ok and there was a tablespoon of mashed potato and... More 

Helpful?
Thank Colleen T
Level Contributor
15 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 2 weeks ago via mobile

My friend and I went here twice during our vacation and really enjoyed the food. The selection was of a great variety and the food we got was incredibly tasty, especially the ceviche! For entrees we both got the burrito which was very delicious and the next day I got carne which was nice and tender. The waiters were very... More 

Helpful?
Thank Laura M
Hartford, Connecticut
Level Contributor
62 reviews
56 restaurant reviews
common_n_restaurant_reviews_1bd8 29 helpful votes
4 of 5 bubbles Reviewed 2 weeks ago via mobile

We had not been in some years, so we decided to try again. We were pleasantly surprised good food for a good price! Will let others know.

Helpful?
Thank docox10

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
    Atmosphere
    4.5 of 5 bubbles
Cuisine
Mexican, Latin, Central American, Spanish
Meals
Lunch, Brunch, Dinner, Late Night
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Parking Available, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi, Buffet
Good for
Special occasions, Kids, Large groups, Families with children, Local cuisine, Romantic
Open Hours
Sunday
5:00 pm - 11:00 pm
Monday
5:00 pm - 11:00 pm
Tuesday
5:00 pm - 11:00 pm
Wednesday
5:00 pm - 11:00 pm
Thursday
5:00 pm - 11:00 pm
Friday
5:00 pm - 11:00 pm
Saturday
5:00 pm - 11:00 pm
Location and Contact Information
  • Address: Blvd Kukulcan 32 | between Kukulcan Plaza & The Royal Sands & Spa, Cancun, Mexico
  • Location: Mexico  >  Yucatan Peninsula  >  Quintana Roo  >  Cancun
  • Phone Number: +52 998 848 8220

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Hacienda Sisal and other visitors
6 questions
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Questions? Get answers from Hacienda Sisal staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?