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Hacienda Sisal

Certificate of Excellence
$$ - $$$
Mexican, Latin, Central American
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Blvd Kukulcan 32 | between Kukulcan Plaza & The Royal Sands & Spa, Cancun, Mexico
5:00 pm - 11:00 pm
Open now
All hours
Sun - Sat 5:00 pm - 11:00 pm
More Info
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1,284 Reviews from our TripAdvisor Community

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Showing 1,083: English reviews
Riverside, California
Level Contributor
3 reviews
5 of 5 bubbles Reviewed 2 days ago NEW via mobile

Me and my family visited Hacienda Sisal for my parents 25th wedding anniversary dinner as well as there birthdays. We went on a Friday and they had mariachis who played great music! We didn't have to ask our waiter Humberto for refills on our drinks he was on it! Great time and great food. It is also part of the... More 

Thank desireenortiz
Cancun, Mexico
Level Contributor
4 reviews
4 restaurant reviews
4 of 5 bubbles Reviewed 3 days ago NEW

On weekend they have a brunch for a very acceptable price and the variety is big. The food is good and service is acceptable.

Thank tron38
Level Contributor
136 reviews
53 restaurant reviews
common_n_restaurant_reviews_1bd8 128 helpful votes
3 of 5 bubbles Reviewed 3 days ago NEW

Hacienda Sisal is a Mexican restaurant located on the grounds of the Royal Sands. It does look like a Hacienda and the atmosphere is very nice. Tom and I felt that the food was just ok. The lime soup and Isabella salad were both very good. However, we found the stuffed chicken breasts both overcooked and bland. We ordered golden... More 

Thank Norma_Atlanta_Ga
Bloomington, Indiana
Level Contributor
10 reviews
6 restaurant reviews
4 of 5 bubbles Reviewed 1 week ago

We enjoyed the evening at Hacienda Sisal. The food was very good. The ceviche was the best I had in Cancun. All of us enjoyed our dinners. The band that played was a bit loud for the poor acoustics, but they were a lot of fun. Will return for sure.

Thank GrandmaAC
Roswell, Georgia, United States
Level Contributor
14 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 1 week ago

There are lots of places where you can find tasty tacos and other street food, but when you want a nice sit-down meal, Hacienda Sisal is a great option in the hotel zone. Wonderful enchiladas, tamales, fajitas, etc., and lots of vegetarian choices are available. You can also create a combination of your choice. Friendly and courteous staff, great service.... More 

Thank John L
2 reviews
5 of 5 bubbles Reviewed 1 week ago

I had know idea that the Hacienda Sisal was this good. The food was delicious. Our waiter was excellent he came around at the perfect times. He was there just before we needed him. Awesome service. Mexican menu was exactly what my wife and I were looking for. My 12 year old who only likes certain foods ate his whole... More 

Thank 982ronalda
2 reviews
5 of 5 bubbles Reviewed 1 week ago via mobile

I have to start by saying that I am in no way a restaurant snob. My wife and I were staying at the Royal Sands next door for our honeymoon and decided to try this place out on our second day since it looked pretty and laid back from the outside. The interior decor was very well done and functional.... More 

Thank jonathant55
Hayden Lake, Idaho
Level Contributor
10 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 1 week ago

Real Mexican food. A lot of Mexican families come there on Sunday. The service is impeccable. Plenty of champagne to go around.

Thank Dan B
Moore Haven, Florida
Level Contributor
54 reviews
27 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 1 week ago

Each year, during our visit to Cancun we take time to eat at Hacienda Sisal. Well, this year topped them all. I just could not find anything wrong: the food was amazing, the service superb.....nice wine recommendations....and the desserts, mmmmmmm ! And all four of us agreed !

Thank Johannes K
Estero, Florida
Level Contributor
4 reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 1 week ago

We walked here from the Royal Sands Resort and enjoyed a great Mexican dinner! They also do a Sunday brunch that we wanted to check out but never got the chance! I would recommend this to anyone in the Cancun area!

Thank brittany j

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
    4.5 of 5 bubbles
Mexican, Latin, Central American
Brunch, Lunch, Dinner, Late Night
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Parking Available, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi, Buffet
Good for
Large groups, Romantic, Families with children, Kids, Special occasions, Local cuisine
Open Hours
5:00 pm - 11:00 pm
5:00 pm - 11:00 pm
5:00 pm - 11:00 pm
5:00 pm - 11:00 pm
5:00 pm - 11:00 pm
5:00 pm - 11:00 pm
5:00 pm - 11:00 pm
Location and Contact Information
  • Address: Blvd Kukulcan 32 | between Kukulcan Plaza & The Royal Sands & Spa, Cancun, Mexico
  • Location: Mexico  >  Yucatan Peninsula  >  Quintana Roo  >  Cancun
  • Phone Number: 998-848-82-20

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Hacienda Sisal and other visitors
6 questions
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Questions? Get answers from Hacienda Sisal staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?