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Mikado

Blvd. Kukulcan, Retorno Chac, Lote 41, Hotel Zone | Marriott CasaMagna Cancun, Cancun 77500, Mexico
+52 998 881 2030
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Overview
  • Excellent50%
  • Very good30%
  • Average14%
  • Poor4%
  • Terrible2%
Travelers talk about
“fried rice” (29 reviews)
“sushi” (89 reviews)
“yaki” (11 reviews)
Closed Now
All hours
CUISINES
Japanese, Sushi, Asian, Vegetarian Friendly, Vegan Options, Gluten Free Options
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
Blvd. Kukulcan, Retorno Chac, Lote 41, Hotel Zone | Marriott CasaMagna Cancun, Cancun 77500, Mexico
All Details
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Reviews (440)
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1 - 10 of 335 reviews

Reviewed 2 weeks ago

We stayed at the JW and walked over to Mikado's for dinner. It was just So-So. My son got a yakisoba, personal size, and it came out in a baby-sized bowl. Not worth over $10 US. So then we had to order him more food,...More

Thank Sandy K
MarriottCancun, Quality Manager at Mikado, responded to this reviewResponded 2 weeks ago

Dear Sandy K, Your feedback is essential for our continuous improvement therefore we sincerely appreciate the time that you took to write a review regarding your experience at Mikado Restaurant. We would like to apologize for not meeting your expectations, I have shared your comments...More

Reviewed 3 weeks ago

Upon arrival my wife and I were greeted by the manager Karen. She was very gracious and we explained at the suggestion of Dominic the Director of Food Services, that we were interested in a tasting menu much like what a tapas dining experience might...More

Thank Fred D
MarriottCancun, Gerente at Mikado, responded to this reviewResponded 2 weeks ago

Dear Fred D Thank you for visiting Mikado, we love to read this kind of impressions. Our goal is to excel at delivering culinary offerings beyond the expected to treat our guests. Which was your favorite Japanese specialty? Did you have the chance to appreciate...More

Reviewed 4 weeks ago

We had our fill of Mexican food and wanted to try something different on our last night in Cancun. After reading the reviews about Mikado, we made reservations for the 7 pm hibachi seating. The staff is extremely courteous and the chef put on a...More

Thank cab1118
MarriottCancun, Gerente at Mikado, responded to this reviewResponded 4 weeks ago

Dear cab1118 I’m very glad that you had a lovely visit at our restaurant. Delivering excellent service and quality is something we are committed. Did you have the chance to drink the specialty coctels? I’m sure you would love it. Thank you for sharing your...More

Reviewed 5 weeks ago

This is the second time we have eaten at this Mikado and it was even better than the last time. I think our waiter was Edel and he was very attentive and the teppanyaki chef, I believe his name was Humberto but could be mistaken,...More

Thank MexEng72
MarriottCancun, Gerente at Mikado, responded to this reviewResponded 4 weeks ago

Dear MexEng72 Thank you for sharing your review with us, we are really glad that you enjoyed the cuisine at Mikado, as always we try to offer the most delicious Japanese specialties, paired with a friendly and welcoming service. We will congratulate Edel and the...More

Reviewed June 8, 2017

We stayed next door at the JW Marriott so it was a quick walk over to the restaurant. We ate at one of the teppanyaki tables. The food was delicious and the chef was entertaining. The prices are decent.More

Thank lynnetravels2017
MarriottCancun, Gerente at Mikado, responded to this reviewResponded June 12, 2017

Dear lynnetravels2017 Thank you for sharing your review with us, we are really glad that you enjoyed the cuisine at Mikado, as always we try to offer the most delicious Japanese specialties, paired with a friendly and welcoming service. We would love to see you...More

Reviewed June 7, 2017

Food was ok, not extraordinary.. ambiance was great! I did tell the waiter that it was my husband's birthday, so they did get a dessert with happy birthday written on it. My husband liked the surprise!More

Thank SuperMomOf2Boyss
MarriottCancun, Quality Manager at Mikado, responded to this reviewResponded June 8, 2017

Dear SuperMomOf2Boyss Your feedback is essential for our continuous improvement, therefore we appreciate the time that you took to write a review regarding your recent experience at Mikado Restaurant. We sincerely apologize for not meeting your expectations. I have shared your feedback with our culinary...More

Reviewed May 30, 2017

Was looking for good sushi and asian food. Was told Mikado was very good. First time there. Took a seat at the Bar counter and server/bar tender Diego greeted me. I wanted a good sake and Diego was great at helping me select. As I...More

Thank aztravelersmiling
MarriottCancun, Gerente at Mikado, responded to this reviewResponded June 2, 2017

Dear aztravelersmiling Thank you for sharing your experience at Mikado! Did you have the chance to appreciate the Teppanyaki show and taste our desserts? It would be a pleasure to host you again, we would be happy to see you! Sincerely Jorge Ruiz Restaurant Manager

Reviewed May 29, 2017

I ate the hibachi chicken with vegetables, seaweed salad and fried rice with veggies and GF soy sauce and the server checked and made sure everything was gluten free. I asked at the beginning if I could have GF soy sauce and the server said...More

Thank Ahahn063
MarriottCancun, Gerente at Mikado, responded to this reviewResponded May 30, 2017

Dear Ahahn063 Thank you for sharing your experience at Mikado! Did you have the chance to appreciate the Teppanyaki show and taste our desserts? It would be a pleasure to host you again, we would be happy to see you! Sincerely Jorge Ruiz Restaurant Manager

Reviewed May 24, 2017 via mobile

We had such an amazing time at Mikado in the Marriott Casamagna Cancun that we went back again on our last night. We were fortunate to also have Jose Benitez take care of us our second night as well. If you are staying near this...More

Thank jamiedawnalmond
MarriottCancun, Gerente at Mikado, responded to this reviewResponded May 30, 2017

Dear jamiedawnalmond Thank you for sharing your review with us, we are really glad that you enjoyed the cuisine at Mikado, as always we try to offer the most delicious Japanese specialties, paired with a friendly and welcoming service. We would love to see you...More

Reviewed April 29, 2017 via mobile

Not a place I'd recommend or go back for sushi. Sushi quality was very mediocre, tasteless, and the rolls were barely passable. There are much better sushi places in Cancun. We did not do the hibachi, so that may be it's saving grace.More

Thank katykinz
MarriottCancun, Quality Manager at Mikado, responded to this reviewResponded May 2, 2017

Dear katykinz, Thank you for taking the time you took to write a review regarding your recent stay at Mikado Restaurant. We are sorry to know that we did not meet your expectations. I have shared your feedback with Mikado's Culinary team to ensure this...More

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Questions & Answers
Hockeymomgg
November 2, 2016|
Answer
Response from MarriottCancun | Property representative |
Dear Hockeymomgg, You can verify our prices at mikadocancun DOT c o m
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Meals
Lunch, Dinner, Late Night
Restaurant features
Takeout, Reservations, Seating, Waitstaff, Parking Available, Validated Parking, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Kids, Large groups, Families with children, Romantic, Business meetings, Special occasions
Open Hours
Sunday
5:30 pm - 11:00 pm
Monday
5:30 pm - 11:00 pm
Tuesday
5:30 pm - 11:00 pm
Wednesday
5:30 pm - 11:00 pm
Thursday
5:30 pm - 11:00 pm
Friday
5:30 pm - 11:00 pm
Saturday
5:30 pm - 11:00 pm
Location and Contact Information
  • Address: Blvd. Kukulcan, Retorno Chac, Lote 41, Hotel Zone | Marriott CasaMagna Cancun, Cancun 77500, Mexico
  • Location: Mexico  >  Yucatan Peninsula  >  Quintana Roo  >  Cancun
  • Phone Number: +52 998 881 2030
  • E-mail
Description
Mikado is the only restaurant where the chef cooks in front of you. 4 Teppan-yaki tables provide the possibility to make your dinner experience an unforgettable moment. The exotic Japanese flavors and the exclusive sushi bar provide everything to make oyur supper extraordinary. Special kids menu available
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