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Retorno del Rey # 36 | The Ritz-Carlton, Cancun 77500, Mexico (Retorno del Rey)
+52 998 881 0808
6:30 pm - 11:00 pm
Closed now
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Sun - Sat 6:30 pm - 11:00 pm
More Info
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227 Reviews from our TripAdvisor Community

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Showing 159: English reviews
Upper Saddle River, New Jersey
Level Contributor
25 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed 4 days ago NEW

We dined at Fantinos in the Ritz Carlton in Cancun on a Saturday evening in mid January. Reservations were required - and were likely necessary for our group of six people since there was only one table of that size that we saw - but it seemed like tables for two or four people were generally available. Smart casual attire... More 

Thank Kevin C
Level Contributor
11 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 5 days ago NEW

It was a true dining experience. We were waited on hand and foot. Between our courses the chef sent out several items for us to taste. His zucchini soup was fabulous. The recognized us and called us by name when we returned for a 2nd visit. In Ritz hotel. Live classical pianist.

Thank af211953
Canfield, Ohio
Level Contributor
59 reviews
54 restaurant reviews
common_n_restaurant_reviews_1bd8 27 helpful votes
5 of 5 bubbles Reviewed 5 days ago NEW via mobile

Fantino left me desiring very very little! The service was perfection! The food was perfection! Felt completely pampered! Great wine selection! I felt I couldn't go wrong with the Foi Gras, Filet and Tiramisu and Fantino topped all that off with a birthday Chocolate treat... nothing fell short of perfection!

Thank Slov42
Holland, Pennsylvania
Level Contributor
12 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 1 week ago

if you are looking for an amazing experience, this is the restaurant to visit. We visited this restaurant while on vacation and it will be one of the best memories of this trip. The restaurant itself is beautifully decorated in soft color. The food was delicious and artfully presented! The attention to each and every detail by the staff is... More 

Thank k177600
Cincinnati, Ohio
Level Contributor
6 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago

We had a fabulous dinner experience at Fantino. The hospitality was outstanding as was each wonderful course prepared by the chef. The serving staff were so friendly and caring. There was an excellent pianist who played wonderful music. All is all a great dinner that we will not forget (and we are returning next week before we leave Cancun)!

Thank Bobcat211
Level Contributor
3 reviews
3 of 5 bubbles Reviewed 3 weeks ago

Food was fine, but we were not aware of the dress code. very expensive for quality, but we have not been there lately since we were not impressed the last time we went and it was EXPENSIVE!

Thank mary beth f
Nora R, Quality Manager at Fantino, responded to this review

Dear Guest, Thank you for your feedback regarding your experience at our restaurant last year, I was sorry to hear that your experience was not what we had hoped. Our Fantino restaurant is committed to deliver the fine dinning experience is known for. We hope you give us the opportunity to see you back at our restaurant in the near... More 

Cancun, Mexico
Level Contributor
7 reviews
6 restaurant reviews
5 of 5 bubbles Reviewed 3 weeks ago

We went for the tasting menu with wine pairing, the food was delicious and matched perfectly with the selected wines. Outstanding service and atmosphere.

Thank altyramirez
Level Contributor
47 reviews
31 restaurant reviews
common_n_restaurant_reviews_1bd8 34 helpful votes
5 of 5 bubbles Reviewed November 30, 2016 via mobile

We had the tasting menu with wine pairing. Every course was beautiful to look at and exquisite to taste. Service was excellent. This is where I want to have my 60th birthday dinner. Oh, and the wines were nice as well. Expensive, but I believe it is a good value.

Thank Kisha1
Middletown, Connecticut
Level Contributor
38 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 32 helpful votes
2 of 5 bubbles Reviewed November 21, 2016

Food is mediocre at best, over compensated with over the top service that made me feel uncomfortable, this doesn't equate to a 5 star ( or 3 or 4) star rating.

Thank NE_Traveler1961
Nora R, Quality Manager at Fantino, responded to this review

Dear Guest, Thank you for taking time to share your recent experience at our Fantino Restaurant. Please know that our ladies and gentleman are committed to providing our guests with the highest quality services, product and facilities. We sincerely regret we fell short of our goal in this instance. I will be sure to address your concerns with our Food... More 

Sydney, Australia
2 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed November 15, 2016

The attention to detail and service is the best we have ever experienced. The costs were very reasonable for a restaurant of this quality. The ambience the outlook and the quality of all the fittings were first class During 2 courses we were served four complimentary appetizers We could not fault anything in this wonderful experience.

Thank Kevin T

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Restaurant Details

Rating summary
  • Food
    5 of 5 bubbles
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
    4.5 of 5 bubbles
Average prices
$80 - $100
European, Gluten Free Options
Dinner, Late Night
Restaurant features
Waitstaff, Parking Available, Validated Parking, Wheelchair Accessible, Serves Alcohol, Full Bar, Accepts American Express, Accepts Mastercard, Accepts Visa, Reservations, Seating, Valet Parking, Private Dining, Free Wifi
Dining Style
Casual Dining
Good for
Romantic, Special occasions, Business meetings
Open Hours
6:30 pm - 11:00 pm
6:30 pm - 11:00 pm
6:30 pm - 11:00 pm
6:30 pm - 11:00 pm
6:30 pm - 11:00 pm
6:30 pm - 11:00 pm
6:30 pm - 11:00 pm
Location and Contact Information
  • Address: Retorno del Rey # 36 | The Ritz-Carlton, Cancun 77500, Mexico
    (Retorno del Rey)
  • Public Transportation: 5 minutes away
  • Location: Mexico  >  Yucatan Peninsula  >  Quintana Roo  >  Cancun
  • Phone Number: +52 998 881 0808
A gourmet tour of Mediterranean cuisine in an intimate and romantic setting.
Dress code: long pants, closed shoes and collar shirt for gentlemen.

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Fantino and other visitors
4 questions
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Yakima, Washington
over a year ago

See all questions (4)

Questions? Get answers from Fantino staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?