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Calle Retorno Del Rey # 36 | The Ritz-Carlton, Cancun 77500, Mexico
+52 998 881 0808
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  • Excellent87%
  • Very good8%
  • Average3%
  • Poor1%
  • Terrible1%
Travelers talk about
“tasting menu” (24 reviews)
“amuse bouche” (12 reviews)
“bread” (15 reviews)
Closed Now
European, Vegetarian Friendly, Vegan Options, Gluten Free Options
Calle Retorno Del Rey # 36 | The Ritz-Carlton, Cancun 77500, Mexico
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Write a ReviewReviews (289)
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1 - 10 of 208 reviews

Reviewed 4 weeks ago via mobile

We were here last night for my birthday and what a treat it was. The service, impeccable! The coordination between servers was amazing. Add into it the pianist whose music includes an interlude when the servers remove the cloches from the dinner plates in synchronized...More

Thank beagles1013
Reviewed 4 weeks ago via mobile

From start to finish this meal was by far one of our top culinary experiences to date. Characterized by attentiveness, acute synchronization and warmth, the staff at Fantino led by William Perez was an absolute delight. However, even beyond the treatment, the food (as a...More

1  Thank GianinaJB
Reviewed June 28, 2018

Williams Perez is the maitre d' restaurant who greeted us with an exuberant smile and eagerness to ensure our dining experience would be nothing short of spectacular and Fantino did not disappoint on either of our visits. From the amuse bouche to the sweet treats...More

Katherine W, Marketing and PR Executive at Fantino, responded to this reviewResponded June 29, 2018

Dear SLSMDJD It is a pleasure to know that you had a memorable fine dining experience at Fantino. We are proud to have professional ladies and gentlemen that go out of their ways to create special moments for our guests. It makes us very happy...More

Reviewed June 8, 2018

Totally exquisite service by wonderfully trained staff and the food from beginning to end was excellent. Do not come to dine here if you do not plan to spend money because Fantino is expensive but impeccable food and service. Vegetarian options for my wife which...More

Thank twomenwithtrumpets
Reviewed May 20, 2018

This restaurant was the best one we visited by far, at the Ritz. The service was impeccable, even to the point of the waiters escorting the ladies to the restroom! They gave us lots of little extras, like petit fours and little treats from the...More

Thank misspammy50
Reviewed May 10, 2018

The tasting menu prepared by Fantino team on the occasion of the 25th anniversary of Ritz-Carlton Cancun is truly delectable, exquisite and creative. It consists of 6 courses, plus 2 amuse-bouches and a supplemental selection of fine cheeses (the latter is priced at $17, thus...More

Emma P, Agente de Promoción y Reservación de Restaurantes at Fantino, responded to this reviewResponded May 14, 2018

Dear RGSOUNDF, I´m very glad you enjoyed your night with us, we truly appreciate your time in sharing this with us your expedience in Fantino. We look forward to host you again in August.

Reviewed April 27, 2018

What an experience! The food was just amazing. We enjoyed nice fine dining with our friends and every plates from appetizers, main course to dessert were just out of this world amazing!!

Thank guekc_2074
Emma P, Agente de promoción y reservación de restuarantes at Fantino, responded to this reviewResponded May 14, 2018

Dear guekc_2074, We are very glad you enjoyed our service and food. We look forward to host you and your friends again.

Reviewed March 30, 2018

Food is wonderful, service was amazing and our family was very welcomed. We saw many families with younger guests so don't think this is a place for older guests only. Dinner presentations are elaborate and take a little time. Environment is a little more serious...More

1  Thank PhantomOP_2013
Reviewed March 29, 2018 via mobile

We had dinner last night at Fantino at the Ritz and it was truly excellent, our best meal of the week by far. The food was delicious (I had the lamb and terrific butternut squash soup) and the service was friendly and first rate. It...More

Thank ccdevi
Reviewed March 26, 2018 via mobile

We were supposed to have an outdoor patio experience but the weather was not cooperating. Even so, inside one of the ballrooms, this restaurant put out an incredible Buffet of authentic and super tasty Mexican food. Pretty much everyone in the room went back for...More

Thank psudino
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Ask a question
Questions & Answers
December 31, 2014|
Response from Sandy H |
Based on the Ritz website for the Grill the peso conversion was about $110 per person. But I would inquire with the restaurant directly.
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Restaurant Details

Rating summary
  • Food
  • Value
Average prices
$80 - $100
Dinner, Late Night
Restaurant features
Waitstaff, Parking Available, Validated Parking, Wheelchair Accessible, Serves Alcohol, Full Bar, Accepts American Express, Accepts Mastercard, Accepts Visa, Reservations, Seating, Valet Parking, Free Wifi, Private Dining, Accepts Credit Cards
Dining Style
Casual Dining
Good for
Romantic, Large groups, Families with children, Special occasions, Business meetings
Open Hours
6:30 PM - 11:00 PM
6:30 PM - 11:00 PM
6:30 PM - 11:00 PM
6:30 PM - 11:00 PM
6:30 PM - 11:00 PM
6:30 PM - 11:00 PM
6:30 PM - 11:00 PM
Location and Contact Information
  • Address: Calle Retorno Del Rey # 36 | The Ritz-Carlton, Cancun 77500, Mexico
    (Retorno del Rey)
  • Public Transportation: 5 minutes away
  • Location: Mexico  >  Yucatan Peninsula  >  Quintana Roo  >  Cancun
  • Phone Number: +52 998 881 0808
A gourmet tour of Mediterranean cuisine in an intimate and romantic setting. Dress code: long pants, closed shoes and collar shirt for gentlemen.
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