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Crab House Cancun

Boulevard Kukulkan km 14.7 | Hotel Zone, Cancun 77500, Mexico
+52 998 193 0350
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Overview
  • Excellent60%
  • Very good23%
  • Average10%
  • Poor4%
  • Terrible3%
Travelers talk about
“stone crab” (56 reviews)
“seafood” (101 reviews)
“crab cakes” (24 reviews)
Open Now
All hours
CUISINES
Seafood, International, Grill, Soups, Vegetarian Friendly, Vegan Options, Gluten Free Options
PRICE
$$$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
Boulevard Kukulkan km 14.7 | Hotel Zone, Cancun 77500, Mexico
All Details
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Reviews (1,011)
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241 - 250 of 721 reviews

Reviewed January 18, 2017

Very good food overlooking the water Food is very expensive, so not entirely convinced of value for money Service is exemplary and waitpersons are very engaging The crab is their specialty and does not disappoint. It is fresh, succulent and just perfecto! Be sure to...More

Thank Reshma R
CrabHouse C, Manager at Crab House Cancun, responded to this reviewResponded January 22, 2017

Dear Reshma R, We would like to thank you for taking the time to review us, as i have mentioned before our menu has a wide variety of dishes and prices, the wait staff is well prepared to serve you and very professional and as...More

Reviewed January 13, 2017

We visited this establishment for a second time, about 3 years since we had our last experience. The interior has been remodeled and has a somewhat modern décor. The service was excellent. The menu is a bit pricey, especially for the crab. We stayed with...More

Thank Bob P
CrabHouse C, Manager at Crab House Cancun, responded to this reviewResponded January 22, 2017

Dear Bob P, First of all id like to say Welcome back, its great to hear comments from guests that have been with us before the restaurant was remodeled and to know that we met all your expectations, our menu has a wide variety of...More

Reviewed January 9, 2017

We had gone to this restaurant for a night out from the resort to celebrate our anniversary. At first the restaurant was virtually empty and we catered to by almost all the staff and made to feel very welcome and special. As the evening went...More

Thank Francesca K
CrabHouse C, Manager at Crab House Cancun, responded to this reviewResponded January 20, 2017

Dear Francesca K, This is what we thrive for, memories that will last a life time, these are the reviews that make us work hard and be proud of what we do, create a full dining experience! but enough about us, i want to thank...More

Reviewed January 7, 2017 via mobile

We ordered 2 dishes, linguine with shrimp and the other one was half a steak and half grilled shrimp with a baked potato. We also ordered mexican rice. That was a lot for 4 people. The taste of all of them was excellent. About the...More

Thank mpimenta
CrabHouse C, Manager at Crab House Cancun, responded to this reviewResponded January 20, 2017

Dear mpimienta, We are happy to hear we met your expectations, one of our chefs is not only a seafood professional but also worked in Italy for some time so he sure knows his pastas! We look forward to serve you again soon! Kind Regards,...More

Reviewed January 5, 2017 via mobile

We loved this restaurant! Excellent food and service! They have a great playroom for kids. You won't be disappointed!More

Thank MichStefLee
CrabHouse C, Manager at Crab House Cancun, responded to this reviewResponded January 20, 2017

Dear MichStefLee, Thanks for taking the time to review us, we are happy to know your visit was everything you expected, i have a 4 year old and I understand that even if the young ones behave really well at the table its always nice...More

Reviewed January 3, 2017 via mobile

Great restaurant. From the minute we walked in the manager was on top of the service. The restaurant was really busy but that was not an issue for the staff. The quality of food was incredible and the service even better. I recommend this restaurant...More

Thank Michelle P
CrabHouse C, Manager at Crab House Cancun, responded to this reviewResponded January 19, 2017

Dear Michelle P, We are more than happy to read your review, for us to know your visit was perfect means we reached our goal, Thanks for recommending us, we look forward to serve you again soon! Kind regards, Eric Fontaine Operations Manager

Reviewed January 2, 2017 via mobile

I took the paella, and learned why it's not called Paella House. Go with shell fish if you chose to eat here. Enjoy service, classy interior and brace yourself when the bill comes.More

Thank Henrik L
CrabHouse C, Manager at Crab House Cancun, responded to this reviewResponded January 19, 2017

Dear Henrik L, Thanks for taking the time to review us, i have forward your comments about the paella to our chef, normally we have one of the best paellas in town so something must of gone wrong there. We hope you give us another...More

Reviewed January 1, 2017

Had a very nice dinner there, sat outside. A group near us was drunk and loud but did not leave there area and kept to themselves. Food was very good, a little expensive about $70 a person with not a lot of alcohol.More

Thank PhilaGolfer
CrabHouse C, Manager at Crab House Cancun, responded to this reviewResponded January 19, 2017

Dear PhilaGolfer, Thanks for taking the time to review us, we are glad to hear we met your expectations and that you enjoyed your visit, just would like to mention that we have the same average check as most of the restaurants in Hotel Zone....More

Reviewed December 30, 2016 via mobile

I wish I had a bigger appetite. The servings were generous. We particularly enjoyed the lobster and crab croquettes. My mojito was top notch! Impeccable service; fast, friendly, attentive and professional.More

Thank John E
CrabHouse C, Manager at Crab House Cancun, responded to this reviewResponded January 7, 2017

Dear John E, Thanks for your kind words, we are happy to know you enjoyed the full dinning experience and that all of your expectations were met, and i personally agree with you on the mojitos, our bartender does a great job, hope to serve...More

Reviewed December 30, 2016 via mobile

My family and I visited the Crab House on our last night in Cancun. We had such great meals everywhere we went and we were so excited to get into the Crab House on such short notice. Our excitement quickly ended once we sat down....More

1  Thank John S
CrabHouse C, Manager at Crab House Cancun, responded to this reviewResponded January 6, 2017

Dear Mr. John S, We are so sorry for this inconvenience, this is totally not the experience we want our guests to have, i have gone through this review over and over, have read it to all my staff, have followed up on that evening...More

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Ask a question
Questions & Answers
Bill C
December 29, 2016|
AnswerShow all 3 answers
Response from Jeff E | Reviewed this property |
We had dinner it was awesome....
1
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
$42 - $69
Meals
Lunch, Dinner, Late Night
Restaurant features
Valet Parking, Free Wifi, Reservations, Outdoor Seating, Private Dining, Seating, Waitstaff, Parking Available, Validated Parking, Free Off-Street Parking, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Accepts Credit Cards
Good for
Scenic view, Families with children, Local cuisine, Business meetings, Large groups, Romantic
Open Hours
Sunday
11:00 AM - 12:00 AM
Monday
11:00 AM - 12:00 AM
Tuesday
11:00 AM - 12:00 AM
Wednesday
11:00 AM - 12:00 AM
Thursday
11:00 AM - 12:00 AM
Friday
11:00 AM - 12:00 AM
Saturday
11:00 AM - 12:00 AM
Location and Contact Information
  • Address: Boulevard Kukulkan km 14.7 | Hotel Zone, Cancun 77500, Mexico
  • Location: Mexico  >  Yucatan Peninsula  >  Quintana Roo  >  Cancun
  • Phone Number: +52 998 193 0350
  • E-mail
Description
If anything distinguishes Crab House Cancun, Seafood & Steak is our rich history of providing high quality food. Originally we were born as a Restaurant specializing in Premium dishes made of the finest seafood. But we have grown, Crab House Cancun, Seafood & Steak, has become a modern and sophisticated restaurant that not only excite those who love seafood.
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